Rush University System for Health

What Rush University System for Health does

Rush University System for Health is a private, not-for-profit academic health system headquartered in Chicago, Illinois, anchored by Rush University Medical Center (a research and teaching hospital) and extended through Rush Copley Medical Center in Aurora, Rush Oak Park Hospital, and a growing outpatient network that includes the recently opened Rush North & Harlem, Rush Oak Brook, Rush Munster, Rush South Loop, and the RUSH MD Anderson Cancer Center at Lisle. The system serves more than 3,000 patients daily, operates more than 10,000 employees, and includes Rush University, which houses the medical college and colleges of nursing and health sciences, generating academic and clinical-research revenue alongside patient care.

The core technology stack is built on Epic EHR, integrated with Suki ambient clinical AI across 28 specialties, Medaptus Charge Infusion for revenue cycle automation across four facilities, Gozio's mobile platform for digital patient engagement, and AI-enabled patient access agents powered by PwC and Salesforce. Direct-to-consumer monetization runs through the Rush Connect+ subscription telehealth service ($19/month or $189/year) for 24/7 virtual urgent care, while specialty care and inpatient services are billed on standard fee-for-service terms with published price transparency. The system captures additional revenue from sponsored clinical research and grants, and from academic programs at Rush University.

Commercially, Rush pursues a multi-channel go-to-market: in-person care across the four-hospital system, the Rush Connect+ DTC telehealth subscription, a bidirectional referral partnership with Amazon One Medical in the Chicago market, participation in the CMS Electronic Prior Authorization Acceleration initiative, and ecosystem engagement via the CancerX accelerator. Marketing spans owned digital channels, patient storytelling, employer and health-plan value-based arrangements, and community health equity programs, with a distribution footprint concentrated in the Chicago metropolitan area and Aurora, supplemented by the national telehealth layer.

Name

Rush University System for Health

Legal name

Rush University System for Health

Website

https://rush.edu

Company type

Private

Founded year

1837

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Rush University System for Health is a private Chicago-based academic health system operating four hospitals, an outpatient network across Illinois, Rush University, and the Rush Connect+ direct-to-consumer telehealth subscription, serving regional patients and national virtual-care consumers.

Ownership category

akta.pro rank

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Rush generates the majority of its revenue from patient care services delivered across its four hospitals (Rush University Medical Center, Rush Copley Medical Center, Rush Oak Park Hospital, and multiple outpatient facilities), spanning primary care, specialty care, surgical services, cancer care, heart and vascular, neurology, and more. Services are delivered in-person and via telehealth.
2. Rush Connect+ Telehealth Membership: Direct-to-consumer subscription membership offering 24/7 virtual urgent care. Priced at $19/month or $189/year, with first month at $1 promotional rate. Generates recurring subscription revenue from individual consumers, employers, and health plans.
3. Rush University Academic Programs: Revenue from Rush University medical and health sciences education programs including tuition, fees, and related academic services across colleges of health sciences, nursing, and medical college.
4. Clinical Research and Grants: Revenue from sponsored clinical research, grants, and clinical trial activity as a leading academic health system, contributing to novel treatment development and healthcare innovation.

Pricing tiers

Go-to-market motion3 records

Distribution channels9 records

Marketing channels9 records

Core offering

Rush University System for Health is a private academic health system that delivers patient care, medical education, and clinical research across Rush University Medical Center, Rush Copley Medical Center, Rush Oak Park Hospital, and multiple outpatient and specialty locations in the Chicago metropolitan area. The system provides primary, specialty, and inpatient care supported by the Epic electronic health record, the Rush Connect+ direct-to-consumer telehealth membership, MyChart patient portal, and academic programs operated through Rush University.

Product overview

Rush University System for Health operates as an academic health system offering a portfolio of healthcare services across multiple facilities (Rush University Medical Center, Rush Copley Medical Center, Rush Oak Park Hospital, and additional locations). The core digital health products include Rush Connect and Rush Connect+ for telehealth services, supported by the Gozio mobile platform for patient engagement and MyChart for patient portal access. Clinical operations are powered by Epic EHR with integrations to specialized solutions including Medaptus Charge Infusion for billing automation and Suki's ambient AI for clinical documentation. The system also includes specialized programs such as the E3 cancer recovery program and Waterford Place Cancer Resource Center for comprehensive cancer care support.

Differentiator

Problem solved

Functional benefit

Brands

• Rush Connect+: Direct-to-consumer telehealth membership service priced at $19 per month or $189 per year, offering 24/7 nationwide virtual urgent care
• Waterford Place Cancer Resource Center
• RUSH MD Anderson Cancer Center

Products and services

• Rush Connect+ Telehealth Membership Subscription telehealth service providing 24/7 virtual urgent care, care coordination, and on-call human assistant to individual consumers nationwide for everyday health concerns.
• Rush University Medical Center Inpatient and Outpatient Services Full-spectrum inpatient, outpatient, surgical, primary, and specialty care delivered at the flagship Chicago academic medical center, including complex specialty and academic-teaching-hospital services.
• Rush Copley Medical Center Services Comprehensive inpatient, outpatient, emergency, and cancer care services for the Fox Valley community in Aurora, Illinois, integrated with the Rush system.
• Rush Oak Park Hospital Services Inpatient, outpatient, and emergency care services for west suburban Chicago communities, integrated with the broader Rush academic health system.
• Cancer Care Services Specialty oncology services delivered through RUSH MD Anderson Cancer Center locations in partnership with MD Anderson Cancer Network, including infusion, radiation, and multi-cancer early detection testing.
• Pediatric and Children's Hospital Services Pediatric primary care, pediatric specialty care, and children's hospital services for children from infancy through adolescence at Rush University Children's Hospital and pediatric outpatient locations.
• Rush Connect Virtual Specialty Care On-demand virtual specialty care appointments connecting patients with Rush specialists for conditions including ENT, cardiology, dermatology, women's and men's health, weight loss, transplant evaluation, and cancer second opinions.
• Rush University Academic Programs Medical, nursing, and health sciences education programs delivered through Rush University, including the Rush Medical College, College of Nursing, and College of Health Sciences, plus residencies, fellowships, and clinical pastoral education.
• Waterford Place Cancer Resource Center Free supportive services for cancer patients, survivors, and families, including integrative therapies (Tai Chi, sound therapy, Reiki, massage, acupuncture), exercise classes, nutritional counseling, and support groups.
• E3 Cancer Recovery Program Specialized rehabilitation program providing treatment and therapy support for cancer survivors and patients recovering from strokes, back pain, and related conditions.
• Clinical Trials and Sponsored Research Sponsored clinical research, clinical trials, and translational research activity across multiple specialties, supporting novel treatment development and academic medical advancement.

Quantifiable outcome

• 10% increase in encounter volumes with Suki ambient AI
• +10 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• CMS (Centers for Medicare & Medicaid Services)coreStrategic or Co-development Partner · 15 May 2026Rush University System for Health joined CMS's Electronic Prior Authorization Acceleration initiative as an early adopter among nine major health systems, bringing the total to 30 healthcare organizations working to address workflow, technical, and operational barriers to electronic prior authorization adoption ahead of the January 1, 2027 compliance deadline set by the Interoperability and Prior Authorization final rule.
• MedaptuscoreTechnology or Integration · 24 March 2026Rush University System for Health selected Medaptus' Charge Infusion solution to automate coding and billing for outpatient infusion and injection services across its four facilities, replacing manual coding processes with full automation integrated with the Epic EHR system. Based on more than 100,000 annual outpatient infusion encounters, Rush anticipates $707,400 in coding and clinical labor savings, $5.9 million in additional revenue capture, and 90% efficiency improvement, with coders reviewing only exceptions.
• PwC and SalesforcecoreImplementation/ SI/ Consulting Partner · 30 January 2026Rush University System for Health improved patient access to care through AI-enabled agents, reducing call volume by 15% and providing faster responses to common questions. The initiative aimed to make healthcare interactions more connected, responsive, and personalized, with support from PwC and Salesforce solutions. Rush also participates in Salesforce's Agentforce for Health program, a library of pre-built AI agent skills designed for healthcare organizations to automate administrative tasks.
• CancerXsupportingStrategic or Co-development Partner · 26 January 2026CancerX, a national public-private partnership hosted by Advocate Health and Moffitt Cancer Center, welcomed Rush University System for Health as a champion organization for its third accelerator cohort of 12 startups developing cancer care innovations. Rush provides mentorship, validation, and real-world insights to help scale these innovations, reflecting growing industry collaboration in digital health innovation.
• Amazon One MedicalcoreGTM or Marketing Partner · 20 January 2026Rush University System for Health launched a collaboration with Amazon One Medical to connect primary care and specialty services across the Chicago region. Under the arrangement, One Medical patients gain referral access to Rush specialists while Rush clinicians staff select One Medical clinics in the Chicago market. The partnership reflects growing patient demand for flexible healthcare access combining virtual visits with in-person care, building on Rush's existing digital health efforts including its Rush Connect platform.
• Fillmore LinensupportingStrategic or Co-development Partner · 27 October 2025Rush partnered with local laundry service Fillmore Linen as part of its environmental decarbonization strategy, resulting in a 75% decrease in transportation-related emissions and saving approximately 16,000 metric tons of carbon dioxide equivalent over one year while creating local jobs on Chicago's West Side. This partnership supports Rush's goal of 50% Scope 1 and 2 emissions reduction by 2030 and net zero by 2050.
• Gozio HealthsupportingTechnology or Integration · 20 October 2025Gozio Health's next-generation mobile experience platform is used by Rush University System for Health to enhance patient engagement through digital tools including Rush Connect, supporting virtual care, chatbot support, and seamless integration with healthcare systems, improving patient experience and loyalty.
• GRAILcoreTechnology or Integration · 12 August 2025GRAIL's Galleri multi-cancer early detection test is available at Rush University System for Health. GRAIL reported over 45,000 tests sold in Q2 2025 with 11% revenue growth. Rush's adoption of the Galleri test positions the health system at the forefront of cancer early detection technology.
• SukicoreTechnology or Integration · 3 March 2025Suki, an AI healthcare technology company, expanded its partnership with Rush University System for Health to deploy its ambient clinical intelligence platform enterprise-wide across 28 clinical specialties. Following a successful initial trial showing a 10% increase in encounter volumes, 5% improvement in Level 5 coding levels, 74% clinician burnout reduction, and $202/month revenue per user, Rush and Suki agreed to co-develop a next-generation AI-powered dictation feature embedded directly within Epic, converging ambient and dictation technologies into a single solution.

Scale indicators17 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• HCA Healthcare: Largest for-profit hospital operator in the United States with a national footprint; provides scale and operating benchmarks for staffing, revenue cycle, and AI deployment across comparable inpatient volumes.
• Mayo Clinic: Elite national academic medical system with fully integrated clinical, research, and education model closely aligned with Rush's academic health system identity; benchmarks Rush on quality rankings and specialty outcomes.
• Mass General Brigham: Harvard-affiliated East Coast academic health system of comparable scale and complexity; collaborates with Rush on research (e.g., napping and mortality studies) and competes for talent in shared scientific specialties.
• Cleveland Clinic: National, multi-state academic health system with comparable integrated care-and-research model and large enterprise-wide digital and AI initiatives; broader geographic reach places it as a broader-scale comparable rather than a direct local competitor.
• MD Anderson Cancer Center: National cancer-care leader with which Rush operates the RUSH MD Anderson Cancer Network affiliate; relevant as a specialty partner and benchmark for Rush's cancer service line strategy and clinical-trial positioning.

Direct peers

• Advocate Health: Large Chicago-area and Midwest integrated health system formed via the Advocate-Aurora merger; substantial multi-hospital and ambulatory footprint that overlaps directly with Rush's service area, including Aurora.
• University of Chicago Medicine: South Side Chicago academic medical center with affiliated medical school and extensive specialty and research portfolio; competes for complex cases, faculty, and clinical trials in the same metro.
• Loyola Medicine: Maywood-based academic Catholic health system in the Chicago metro with a medical school affiliation; competes for tertiary referrals, residents/fellows, and complex specialty cases in the same geography.
• Northwestern Medicine: Chicago-based integrated academic health system anchored by Northwestern Memorial Hospital; the most direct local competitor across tertiary and quaternary care, research output, and employed-physician model.
• Endeavor Health (NorthShore + Edward-Elmhurst): Chicago-suburban integrated delivery network resulting from the NorthShore–Edward-Elmhurst merger; comparable size, scope of outpatient and hospital services, and patient demographic to Rush's community hospitals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/rushmedicalcenter
• Facebookfacebook.com/RushUniversityMedicalCenter
• LinkedInlinkedin.com/company/rush-university-medical-center
• Instagraminstagram.com/rushmedical
• Xx.com/RushMedical

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rush University System for Health