East Coast Service Group

What East Coast Service Group does

East Coast Service Group, Inc. is a privately held, full-service communications and security integrator founded in 1987 and headquartered at 956 Washington Street, Peekskill, New York. The company designs, installs, and maintains integrated low-voltage systems for small- and medium-sized businesses across the tri-state area (New York, New Jersey, Connecticut), with a staff in the 11-50 employee range. Its portfolio spans five core product lines: fire and burglar alarm systems (with code-compliance support), access control (magnetic badge, key fob, and keypad with camera integration), video surveillance (interior/exterior, day/night, motion-recording, and remote access), VoIP telephone systems, and structured voice/data cabling (Cat 3-7, fiber optic, coax, and 802.11 wireless).

The business model is predominantly project-based professional services: quote-driven system design, professional installation, and post-installation maintenance delivered exclusively by in-house MATCO technicians (never subcontracted) who are licensed, insured, and receive full-time benefits. The company supplements installation revenue with recurring off-site alarm monitoring subscriptions and long-term service contracts that include remote maintenance and product/software upgrades. Pricing is opaque and quote-based with no public rate cards, reflecting the custom nature of each engagement. Customer acquisition runs through a direct regional field-sales motion supported by a basic website, a Request-a-Quote form, and minimal organic social presence (LinkedIn, Facebook); no paid acquisition, channel partnerships, or named enterprise accounts are documented. The company is independently owned with no parent, subsidiaries, funding history, M&A activity, or external investment signals.

Name

East Coast Service Group

Legal name

EAST COAST Service Group Inc.

Website

https://eastcoastservice.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

East Coast Service Group is a privately held, full-service communications and security integrator in Peekskill, NY, serving small- and medium-sized businesses across the tri-state area with fire/burglar alarms, access control, video surveillance, VoIP, and structured cabling systems designed, installed, and maintained by in-house technicians.

Ownership category

akta.pro rank

Product category

Security and Communications Systems Integration

NAICS

Security Systems Services (56162), Administrative and Support Services (561)

SIC

Services-Facilities Support Management Services (8744), Electrical Work (1731)

akta.pro primary industry

Commercial/Small-Business Security System Installation & Service (HSAHABAJ)

akta.pro secondary industries

Fire Alarm Systems (Design/Install/Service/Monitoring) (BPABAHAA), AV/Collaboration & Unified Communications Support (VoIP, Video, UCaaS) (BPAAACAJ)

Keywords

• Security system installation
• Access control systems
• Video surveillance solutions
• Structured cabling services
• VoIP telephone systems

Headquarters

HQ city

Peekskill

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Security Systems Installation and Service: Design, installation, and maintenance of fire alarms, burglar alarms, video surveillance, and access control systems. Post-installation support includes long-term service contracts, remote maintenance, and product/software upgrades.
2. Telecommunications Systems: VoIP and telephone system installation, configuration, and ongoing support services for small- and medium-sized businesses.
3. Voice and Data Cabling: Structured cabling installation, certification, and lifecycle support including moves, adds, changes, and closet reconfiguration services.
4. Monitoring Services: Off-site monitoring services for security and fire alarm systems.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

East Coast Service Group designs, installs, and maintains integrated communication and security systems for small- to medium-sized businesses, including fire and burglar alarms, access control, video surveillance, VoIP telephone systems, and structured voice/data cabling. All work is performed by in-house MATCO employees (no subcontractors), with post-installation support through long-term service contracts, remote maintenance, and product/software upgrades, plus off-site monitoring subscriptions.

Product overview

East Coast Service Group is a full-service communications and security company offering a portfolio of integrated products and services for small- to medium-sized businesses. The core offering spans five interconnected service areas: (1) Fire & Burglar Alarms for life safety and property protection, (2) Access Control Systems for physical security management with badge/key fob/keypad options, (3) Video Surveillance for visual monitoring with remote access capabilities, (4) Telephone Systems leveraging Voice over IP (VoIP) technology for converged communications, and (5) Voice & Data Cabling providing the physical infrastructure (copper, fiber optic, wireless) to support all connected systems. Services are delivered through the company's own employed technicians (never subcontracted) and include design, installation, maintenance, remote monitoring, and ongoing support.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire & Burglar Alarms Fire and burglar alarm systems designed to meet fire codes and insurance requirements, professionally installed by licensed technicians with code compliance navigation, for small- to medium-sized businesses.
• Access Control Systems Physical access control systems supporting magnetic badge, key fob, and keypad access methods, integrated with camera systems for visual verification and digital activity logging, for small- to medium-sized businesses.
• Video Surveillance Scalable video surveillance camera systems in interior/exterior configurations with day/night observation, motion-recording, and remote internet-access capabilities, for small- to medium-sized businesses.
• Telephone Systems (VoIP) Voice over IP (VoIP) telephone systems providing IP-based communications with integrated voice/data, unified applications, and converged voice/data/video services, for small- to medium-sized businesses.
• Voice & Data Cabling Structured cabling services including copper (Cat 3/5/5e/6/6e/7), fiber optic, twisted pair, coax, and 802.11a/b/g wireless installations supporting voice, data, video, security, paging, and wireless applications, for small- to medium-sized businesses.
• Off-Site Monitoring Services Off-site monitoring of security and fire alarm systems, delivered as a recurring subscription service to small- to medium-sized businesses that have installed ECSG systems.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves3 records

Expansion highlights3 records

Emerging players

• Brivo: Cloud-based access control and physical security platform sold through integrator and partner channels. Comparable to ECSG in commercial access control but represents the SaaS shift that could erode traditional on-premise access control installation revenue.
• Alarm.com: Cloud-based platform for security, video monitoring, and access control, primarily serving SMB and residential through a dealer/installer network. Comparable to ECSG in security monitoring and SMB deployment, but with a software-first model that could disintermediate traditional integrators.
• Verkada: Cloud-native video surveillance and access control platform targeting SMB and mid-market customers. Represents the technology disruption risk to traditional security integrators like ECSG, with a managed-services model that competes with on-premise CCTV and access installations.

Broad incumbents

• ADT Inc. National leader in monitored security and intrusion alarm services for both residential and commercial customers. Comparable to ECSG as a broad incumbent in the same commercial/SMB security and monitoring category, though ADT operates at vastly larger scale.
• Verizon Business: Major provider of business communications (VoIP, UCaaS, managed networking) to SMB and enterprise customers in the tri-state area. Directly comparable to ECSG's VoIP/telephone systems and managed communications offerings, but with carrier-scale infrastructure and pricing power.
• Comcast Business: Large cable/telecom provider offering VoIP, data, video surveillance, and managed security services to SMBs. Directly comparable to ECSG in the SMB voice/data/security bundle, but with national scale and integrated network infrastructure.
• Johnson Controls: Global provider of building security, fire alarm, and integrated building management systems for commercial facilities. Comparable to ECSG in the commercial fire/security installation and service space, but as a broad incumbent serving enterprise and large commercial accounts.

Direct peers

• IES Communications: National low-voltage systems integrator providing structured cabling, security, AV, and wireless solutions for commercial customers. Directly comparable to ECSG in voice/data cabling and integrated communications infrastructure for commercial clients, though at larger scale.
• Security-Net: Network of independently owned regional security systems integrators across the U.S. providing design, installation, and service for commercial security projects. Closely mirrors ECSG's model as a regional security integrator with installation, service, and monitoring capabilities.

Regional players

• Koorsen Fire & Security: Regional fire alarm and security integrator with multi-state U.S. presence. Closely comparable to ECSG as a regional low-voltage/fire/security integrator with similar service model (installation, monitoring, service contracts) and SMB/mid-market customer focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/pages/East-Coast-Service-Group-Inc/161739013899473
• LinkedInlinkedin.com/company/east-coast-service-group-inc-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Coast Service Group