CarrXpert
CarrXpert is a Canadian franchise network of 180+ collision repair centers operated by 340+ member dealers, primarily in Quebec, offering collision repair, dent removal, towing, and related auto-body services to vehicle owners via dealer members and insurance referral partnerships.
- Company typePrivate
- Founded2001
- HeadquartersQuebec, Canada
- Headcount1–10
- GTM typeB2C
- OfferingServices
What CarrXpert does
CarrXpert is a Canadian collision repair network and franchise brand operating 180+ repair centers through 340+ member dealers, with its densest footprint in Quebec and a broader presence across Canada. Founded in 2001 as a banner by the Corporation des concessionnaires automobiles du Québec (CCAQ, established 1945), CarrXpert provides collision repair, dent removal (including paint-free DSP technique), paint services, automotive diagnostics, windshield replacement, air conditioning service, tire installation, wheel alignment, and 24/7 towing to vehicle owners. The underlying technology stack combines OEM-certified diagnostic equipment, paint booths, and wheel alignment systems at the shop level, with back-office integration to industry-standard claims estimation platforms (Audatex, Mitchell International, ALLDATA, Progi) and parts supply from major vendors (3M, AkzoNobel, Axalta, LKQ Québec). Supporting infrastructure includes the CarrXpert Training Academy (manufacturer training, accredited courses from the Chambre d'assurance de dommages du Québec), the CarrXpert Warranty, and a Member Portal.
The business model operates on three revenue streams: (1) per-job service revenue collected by individual member dealers at their collision centers (quote-based pricing driven by damage assessment); (2) licensing/royalty fees paid by dealers to operate under the CarrXpert banner; and (3) ancillary revenue streams including Training Academy programs, warranty administration, and partner-driven revenue from the 20+ alliance ecosystem. Go-to-market is hybrid — direct-to-consumer via website booking and walk-ins, plus channel partnerships where insurance providers (Allstate, Aviva, Desjardins, TD, Intact, RBC, Co-Operators, and 15+ others) refer policyholders, and where automotive dealerships (Hyundai, Toyota, Chevrolet, etc.) operate body shops under the banner. Customer segments span individual vehicle owners (primary, fragmented long-tail), automotive insurance companies (referral channel), and automotive dealerships (member/licensees). The brand is registered to CCAQ and licensed to MMDA; the central CarrXpert corporate entity is small (1-10 employees) as the operating scale resides with member dealers.
CarrXpert firmographics
Firmographics- Name
- CarrXpert
- Legal name
- Corporation des concessionnaires automobiles du Québec (CCAQ)
- Website
- https://carrxpert.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CarrXpert is a Canadian franchise network of 180+ collision repair centers operated by 340+ member dealers, primarily in Quebec, offering collision repair, dent removal, towing, and related auto-body services to vehicle owners via dealer members and insurance referral partnerships.
- Ownership category
- akta.pro rank
CarrXpert industry classification
Industry- Product category
- Auto Body Collision Repair
- NAICS
- General Automotive Repair (811111), Specialized Automotive Repair (811114)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Auto Body Collision Repair (Cars & Light Trucks) (TLAKAEAA)
- akta.pro secondary industry
- General Automotive Repair & Maintenance (TLAKAAAA)
Keywords
Where CarrXpert is headquartered
LocationHeadquarters
- HQ city
- Quebec
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
CarrXpert business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Collision Repair Services: Direct revenue from vehicle repair services including collision repair, dent removal, paint services, diagnostics, tire installation, and wheel alignment. Services billed per job based on damage assessment.
- Network Membership/Licensing: Revenue from licensing the CarrXpert brand to member dealers. Dealers pay to join and operate under the CarrXpert banner.
- 24/7 Towing Services: Towing service for vehicles involved in accidents, available 24 hours a day, 7 days a week.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Quote-based per repair job |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
CarrXpert product offering
Product offeringCore offering
CarrXpert operates a network of 180+ collision repair centers across Canada, primarily in Quebec, that deliver auto-body collision repair, dent removal, windshield replacement, automotive diagnostics, air conditioning service, tire installation, wheel alignment, and 24/7 towing services. The network is owned by the Corporation des concessionnaires automobiles du Québec (CCAQ) and licensed to member automotive dealerships, combining manufacturer-certified repairs with OEM parts access.
Product overview
CarrXpert is a franchise/network model comprising over 180 collision repair centers operated by 340+ member dealer concessionaries across Canada, with its primary presence in Quebec. The offering is a platform of co-located services under one roof: vehicle purchase, maintenance, mechanics, bodywork (collision repair, dent removal, paint-free dent removal), original parts, towing, and courtesy vehicles. The core product is collision repair augmented by ancillary auto-body services including automotive diagnostics, air conditioning, windshield replacement, tire installation, wheel alignment, and 24/7 towing. Supporting offerings include the CarrXpert Training Academy (exclusive dealer training) and the CarrXpert Warranty (repair guarantee). Members access exclusive resources via a dedicated portal. The network is affiliated with the Corporation des concessionnaires automobiles du Québec (CCAQ), established in 1945, with CarrXpert created as a banner in spring 2001.
Differentiator
Problem solved
Functional benefit
Products and services
- Collision Repair Core auto-body collision repair services performed by certified technicians using state-of-the-art equipment, restoring vehicles to manufacturer standards after accidents or collisions. Available at 180+ CarrXpert collision repair centers across Canada.
- Dent Removal
- Paint-Free Dent Removal (DSP)
- Automotive Diagnostics
- Air Conditioning Service
- Windshield Replacement
- Tire Installation
- Towing Service
- Wheel Alignment
- CarrXpert Network Membership Licensed network membership for automotive dealerships with body shops. Members operate collision repair centers under the CarrXpert banner, benefiting from brand recognition, training programs, and access to a network of 340+ member dealers across Canada.
- CarrXpert Training Academy
- CarrXpert Warranty
Quantifiable outcome
- Vehicle restored to like-new condition with OEM parts compliance
- +1 more outcomes
Companies that use CarrXpert
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles1 record
CarrXpert technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
CarrXpert partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core and minor.
- 3McoreWorld-renowned body repair, paint application and finishing products. 3M provides professional-grade body repair materials, paint products, and finishing solutions to CarrXpert collision repair centers.
- ALLDATA CollisioncoreYour Go-to Source for Unedited OEM Collision Repair Information. ALLDATA provides comprehensive OEM collision repair data and technical information.
- AkzoNobelcoreThe largest paint company in the world. AkzoNobel supplies automotive paints and coatings to CarrXpert repair centers.
- AudatexcoreLeading provider of automotive claims data solutions. Audatex provides claims estimation and data solutions for insurance claims processing.
- Auto PréventionminorAssociation for the health and safety of workers and employers in the automotive services sector.
- Wagner InsurancecoreLeader in group insurance and exclusive group insurance plans for CarrXpert members and related companies.
- AxaltacoreLiquid coatings and water-soluble basecoats. Axalta supplies automotive coatings and paint products.
- Belron CanadacoreLeader in auto-glass installation and windshield repair. Belron provides windshield replacement and repair services.
- DiscountminorCar and truck rental service. Provides courtesy vehicles and rentals for customers during repair periods.
- EnterpriseminorVehicle rental service. Provides courtesy vehicles and rentals for customers during repair periods.
- Comité sectoriel de main-d'oeuvre des véhicules motorisés (Innoviste)minorPartner in skills development and workforce advancement for the automotive sector.
- LARcoreThe largest franchised car dealer buying group in North America.
- LKQ QuébeccoreThe largest national supplier of similar replacement parts, recycled parts, and reconditioned parts post-collision.
- Mitchell InternationalcoreInformational product and service provider for the property and casualty insurance industry, as well as car repair.
- MNPminorProfessional services firm providing accounting, tax, and business consulting services.
- NAPA CMAXcoreNorth American leader in parts and supplies for auto-body repair shops.
- ProgicoreSoftware solutions for the automotive market. Provides collision repair estimation and management software.
- VitrXpertcoreWindshield repair and replacement leader. Provides professional windshield services.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
CarrXpert competitors and assessment
Company assessmentDirect peers
- Boyd Group Services: Public parent of Boyd Autobody & Glass, one of the largest North American operators of collision repair centers. Comparable multi-shop operating model with insurer-direct relationships and OEM certifications.
- Caliber Collision: Largest US collision repair chain with 1,800+ centers. Direct strategic comparable for scale-driven insurer and OEM relationships, though geographically US-focused.
- CSN Collision Centres: National Canadian network of independently owned collision repair facilities. Competes head-to-head with CarrXpert for member dealers, insurer referrals and OEM certifications.
- Service King Collision: US-based multi-shop collision repair operator with national footprint. Comparable end-to-end repair model and insurer DRP positioning to CarrXpert.
- CARSTAR Automotive Canada: North American collision repair franchise network serving Canadian and US markets. Competes for franchisees, insurer DRP placement and OEM-certified repair volume against CarrXpert.
- Assured Automotive: Canadian collision repair chain (now part of the Boyd Group) offering collision and glass services. Direct competitor for insurer referrals and dealer-affiliated repair in Eastern Canada.
- Craftsman Collision: Western Canadian collision repair chain with multi-location operations. Comparable service offering (collision, paint, glass) and insurer-referral model to CarrXpert.
- Maaco: North American auto body and paint franchise network with a comparable franchise/licensing model. Competes for independent shop owners evaluating banner affiliations.
- Fix Auto: Canadian collision repair franchise network operating under a banner model very similar to CarrXpert, with dealer-affiliated and independent shops. Direct competitor for member dealers and insurer DRP programs across Canada.
Broad incumbents
- Belron Canada: Canadian leader in auto glass installation and windshield repair (a CarrXpert partner). Operates in an adjacent repair vertical and competes for the glass/windshield portion of the collision value chain.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
CarrXpert social profiles
Digital presenceCarrXpert financial estimates
Financial estimateRevenue estimate
Valuation estimate
CarrXpert leadership team
Management profileNumber of profiles
Profiles1 record
CarrXpert funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CarrXpert M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CarrXpert
What does CarrXpert do?
CarrXpert operates a network of 180+ collision repair centers across Canada, primarily in Quebec, that deliver auto-body collision repair, dent removal, windshield replacement, automotive diagnostics, air conditioning service, tire installation, wheel alignment, and 24/7 towing services. The network is owned by the Corporation des concessionnaires automobiles du Québec (CCAQ) and licensed to member automotive dealerships, combining manufacturer-certified repairs with OEM parts access.
Is CarrXpert a public or private company?
CarrXpert is a private company. It is classified as corporate owned and is currently operating.
When was CarrXpert founded?
CarrXpert was founded in 2001. It employs 1 to 10 people.
Where is CarrXpert based?
CarrXpert is headquartered in Quebec, Canada, in the North America region.
How does CarrXpert make money?
Three revenue lines are on record. Collision Repair Services are the primary driver. The others are network Membership/Licensing and 24/7 Towing Services.
Who are CarrXpert's main competitors?
Direct peers on record are Boyd Group Services, Caliber Collision, CSN Collision Centres, Service King Collision, CARSTAR Automotive Canada, Assured Automotive, Craftsman Collision, Maaco and Fix Auto. Belron Canada is listed as a broad incumbent.
Does CarrXpert have an API?
No public API is recorded for CarrXpert.
What industry is CarrXpert in?
CarrXpert's product category is Auto Body Collision Repair. Its primary akta.pro industry code is TLAKAEAA, Auto Body Collision Repair (Cars & Light Trucks), with a secondary code of TLAKAAAA, General Automotive Repair & Maintenance. Its NAICS code is 811111 and its SIC code is 7500.