What Cignon does

Cignon is a privately-held business process management (BPM) software company founded in 1998, operating from an EMEA headquarters in Reading, UK, with a US R&D center in Short Hills, New Jersey, and a development and helpdesk center in Sintra, Portugal. The company develops and sells the CIGNON BPM Platform, a proprietary no-code enterprise software product (currently branded V3, an interactive responsive platform) that enables business users to configure processes, business rules, forms, dashboards, and reports without IT involvement. The platform includes features such as audit trails, role-based access control, multi-language and multi-timezone support, document generation, notifications, and integration with enterprise systems including Salesforce, SAP, Oracle, Box, JD Edwards, and Office 365.

On top of the core BPM platform, Cignon sells pre-configured solution modules: Cignon MDM for Master Data Management, GRC for Governance Risk and Compliance, Healthcare Compliance Management (covering EFPIA/MedTech transparency codes, HCP/HCO interactions, and payment tracking), Third-Party Due Diligence (risk scoring, FCPA workflows, FMV validation, contract tracking), and a Dashboards & Analytics module. The company sells primarily to enterprise customers in regulated industries including pharmaceuticals, healthcare, financial services, telecommunications, manufacturing, insurance, legal, energy, and the public sector, with publicly named customers including Johnson & Johnson, Uber, and Janssen.

Cignon's revenue model combines subscription licensing for the BPM platform (quote-based enterprise pricing, annual billing cadence) with professional services delivered by an in-house Professional Services Organization and the CIGNON Academy training program, priced on both fixed-cost and hourly consulting models. Distribution is direct enterprise field sales supplemented by a CIGNON Partner Program that actively recruits system integrators and consultants globally to deliver BPM implementations across LATAM, ASPAC, and EMEA. Headcount is 11-50 employees, the company is privately held with no disclosed institutional investors, and revenue, funding history, and customer counts are not publicly disclosed.

Name

Cignon

Legal name

Cignon

Website

https://cignon.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Cignon is a private enterprise BPM software company founded in 1998 that sells a no-code process management platform with vertical modules for GRC, MDM, healthcare compliance, and third-party due diligence to regulated-industry enterprises in pharma, finance, telecom, and other sectors.

Ownership category

akta.pro rank

Product category

Business Process Management Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (51321)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Third-Party Risk, Vendor Due Diligence & Supply Chain Compliance (BPAEAPAG)

akta.pro secondary industry

Industry-Specific CRM (Vertical CRM Suites) (HDAEAFAH)

Keywords

• Business process management
• No-code BPM platform
• GRC compliance software
• Master data management
• Healthcare compliance solutions

Headquarters

HQ city

Porto Salvo

HQ country

Portugal

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. BPM Software Platform: Subscription-based access to CIGNON BPM Platform V3 with licensing models for enterprise deployment. Core platform provides process management, compliance, and master data governance capabilities.
2. Professional Services: Implementation consulting, change management, and transformation project delivery. Fixed costing models based on deliverables and timelines, as well as daily/hourly consulting fees. Training services through CIGNON Academy.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Cignon sells the CIGNON BPM Platform (V3), a proprietary no-code business process management software used by enterprises to automate processes, ensure compliance, and govern master data. The platform underpins pre-configured solutions for GRC, Healthcare Compliance, Third-Party Due Diligence, and Master Data Management, complemented by implementation and training professional services.

Product overview

Cignon offers a single unified BPM platform (Cignon BPM / Cignon V3) with multiple pre-configured solution modules built on top of it. The core platform enables no-code business process automation with features including dashboards, analytics, audit trails, and integration capabilities. Solution modules include Cignon MDM for Master Data Management, GRC for Governance Risk and Compliance, Healthcare Compliance Management for pharmaceutical/life sciences companies, and Third-Party Due Diligence for compliance screening. The platform targets industries including financial services, life sciences, manufacturing, healthcare, retail, telecommunications, legal, insurance, energy, and public sector.

Differentiator

Problem solved

Functional benefit

Products and services

• Cignon BPM Platform (Cignon V3) Proprietary no-code business process management platform that lets business users configure, pilot, version, and publish processes, business rules, and reports without IT involvement. Includes dashboards, analytics, audit trail, document generation, multi-language support, responsive interface, and integration with Salesforce, SAP, Oracle, Box, JD Edwards, and Office 365. Sold to enterprises with quote-based annual subscriptions and implementation via CIGNON Professional Services.
• Cignon Master Data Management (MDM) Pre-configured MDM solution template built on the CIGNON BPM Platform to manage enterprise master data such as customers, products, pricing, territory alignment, suppliers, and the relationships between them. Targets enterprises that need data consolidation, reliability, and governance across complex data domains.
• Cignon GRC (Governance, Risk & Compliance) GRC solution built on the CIGNON BPM Platform that repositions compliance as an enabler of business performance. Provides technology enablement for governance, risk management, compliance programs, data privacy/GDPR alignment, control requirements, audit trails, and incident management.
• Healthcare Compliance Management Healthcare-specific compliance solution on the CIGNON platform for managing interactions with healthcare professionals (HCPs) and healthcare organizations (HCOs), including transparency reporting, EFPIA and MedTech codes compliance, fee-for-services, educational grants, donations, and sponsorship tracking.
• Third-Party Due Diligence Due-diligence solution on the CIGNON platform for assessing third-party qualifications and reputations, including electronic risk-based scoring questionnaires, business justification/FMV validation, due diligence reports, contract tracking, and FCPA compliance.
• Dashboards and Analytics Module Real-time business metrics and reporting module on the CIGNON BPM Platform providing dashboards, KPIs, and analytics with various visualization types including line/bar charts, pie charts, gauges, and tabular reports exportable to Excel.
• CIGNON Professional Services Services organization delivering BPM implementation, change management, and transformation project delivery with both fixed-cost and hourly consulting models. Supports enterprise customers and partners deploying the CIGNON BPM Platform and its solution modules.
• CIGNON Certified Training Training programs for customers and partners on the CIGNON BPM Platform, offered in instructor-led, on-site, custom, and workshop formats.

Quantifiable outcome

• Cycle time reduction of up to 88% in telecommunications processes
• +3 more outcomes

Named customers3 records

Segments12 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature11 records

Partnerships

One partnership is on record.

• Consultants and System IntegratorscoreImplementation/ SI/ Consulting PartnerCIGNON Partner Program seeks consultants and system integrators to provide complementary BPM implementation services. Partners ensure diversified approach to BPM project successes. Actively seeking partners in LATAM (Brasil, Argentina), ASPAC (Australia, China, Japan), and EMEA (France, Italy, Germany, Denmark, Sweden, South Africa, Angola).

Scale indicators5 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Appian: Appian is a leading low-code BPM and process automation platform targeting enterprise customers with complex compliance and workflow needs, directly competing with Cignon's no-code BPM offering.
• Pegasystems (Pega): Pega provides a BPM and CRM platform with strong vertical GRC and compliance capabilities used by large regulated enterprises, competing head-to-head with Cignon's BPM + GRC positioning.
• Bizagi: Bizagi provides a low-code BPM and process automation suite for enterprise customers, comparable to Cignon's no-code BPM V3 platform in target buyer and use cases.
• ProcessMaker: ProcessMaker is a BPM/workflow and low-code platform targeting mid-market and enterprise compliance and process automation use cases, directly comparable to Cignon's BPM offering.
• Software AG (ARIS): Software AG's ARIS is a long-standing BPM and process governance platform targeting large enterprises with compliance, transformation, and GRC needs, overlapping with Cignon's process and GRC focus.
• Nintex: Nintex offers a process management and workflow automation platform with process mapping, forms, and document generation features that overlap materially with Cignon's BPM + forms designer offering.

Emerging players

• Bonitasoft: Bonitasoft offers an open-source BPM and workflow automation platform that competes for similar mid-market digital transformation and process automation deals as Cignon.

Broad incumbents

• ServiceNow: ServiceNow is a dominant enterprise workflow platform with GRC and integration capabilities that increasingly overlaps with Cignon's BPM, GRC, and compliance automation use cases.
• Oracle BPM: Oracle's BPM suite is part of a broader enterprise application portfolio and competes for BPM and process automation budgets at large enterprises, with integration advantages for existing Oracle customers.
• IBM Business Automation Workflow: IBM's Business Automation Workflow is an enterprise BPM offering from a large incumbent that competes in regulated-industry process automation, GRC, and workflow modernization RFPs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cignon