Gallagher Property Management

What Gallagher Property Management does

Gallagher Property Management is a full-service residential property management company headquartered in Rochester, NY, operating as a dedicated division of Suffoletto Real Estate LLC. Founded in 2011, the company provides leasing, tenant placement, maintenance coordination, inspections (Certificate of Occupancy, Section 8, and DHS/DSS), financial reporting, and legal compliance services for individual property owners, real estate investors, and portfolio managers throughout Rochester and Monroe County. The firm also serves out-of-state and international owners seeking local representation, as well as residential renters including Section 8/voucher holders and DHS/DSS recipients.

The company is led by Patrick Gallagher (Owner/President overseeing operations) and Beth Gallagher (CFO), with a Director of Operations managing the admin and maintenance team. Total headcount is stated as 11–50. Core technology infrastructure is the AppFolio property management platform, which powers the 24/7 owner portal (real-time financials, distributions, invoices), tenant web access portal (payments, service tickets, rent credit reporting), listing management, and rental application processing. Prospect-facing touchpoints include a website with blog, Facebook, and a YouTube channel featuring virtual property tours.

The revenue model combines (i) recurring monthly management fees covering leasing, tenant management, maintenance, inspections, financial compliance, and owner support; (ii) one-time new resident placement fees covering advertising, showings, application processing, and background/credit checks, including a free replacement guarantee if a resident leaves within one year; and (iii) a $20 non-refundable application credit check fee per applicant. Pricing is property-specific and quote-based; rental rates disclosed in marketing materials range roughly $850–$2,150 per month. Contracting terms are flexible with no termination fees and 30-day exit notice, a deliberate positioning choice versus larger institutional managers.

Name

Gallagher Property Management

Legal name

Gallagher Property Management

Website

https://gpmrochester.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Gallagher Property Management provides full-service residential property management for individual and portfolio property owners in Rochester, NY and Monroe County, covering leasing, tenant placement, maintenance, inspections, and financial reporting. It serves owners, renters, voucher holders, and remote investors via AppFolio-powered portals.

Ownership category

akta.pro rank

Product category

Residential Property Management

NAICS

Residential Property Managers (531311), Real Estate Property Managers (53131), Other Activities Related to Real Estate (531390)

SIC

Real Estate Agents & Managers (For Others) (6531), Real Estate (6500)

akta.pro primary industry

Multifamily Apartment Property Management (BPAJAFAA)

akta.pro secondary industries

Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD), Residential Investment Property Brokerage (SFR/Small Multifamily) (BPAJAAAE)

Keywords

• Residential property management
• Tenant placement services
• Rental property maintenance
• Lease administration
• Property inspection services

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Monthly Leasing & Tenant Management Fees: Recurring monthly fees for property management services including leasing, tenant management, property maintenance, inspections, financial and legal compliance, and owner support.
2. New Resident Placement Fee: One-time fee for advertising, showings, application process, and background/credit checks. Includes follow-up interview with new resident and free replacement if resident moves out before one year.
3. Application Credit Check Fee: $20 non-refundable credit check fee charged to rental applicants.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Gallagher Property Management provides full-service residential property management for rental properties in Rochester, NY and Monroe County. Services include tenant placement, online rental application processing, 24/7 maintenance coordination, property rehabs, semi-annual inspections, financial reporting, regulatory compliance (NYS, Fair Housing, Section 8, C of O, DHS/DSS), and sale/purchase assistance for investment property owners.

Product overview

Gallagher Property Management is a full-service residential property management company serving Rochester, NY and Monroe County. The offering consists of a core property management platform complemented by several integrated sub-products: an Available Rentals listing portal, Tenant Web Access Portal for residents, Owner Web Access Portal for investors, an online Rental Application system, Maintenance & Rehabs services, and Sale Assistance for property transactions. These components work together to streamline rental operations from application processing through tenant management and financial reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Management Services Full-service residential property management for rental property owners in Rochester, NY and Monroe County, including leasing, tenant management, property maintenance, inspections, financial and legal compliance, and ongoing owner support on flexible monthly/short-term contracts.
• Maintenance & Rehabs Property maintenance coordination covering 24/7 emergency service, renovation/rehabilitation work, and pre-purchase property inspections for owners managing residential rental assets.
• Sale Assistance Sale and acquisition assistance for investment property owners, including access to off-market deals via the Suffoletto Real Estate LLC investor network.

Quantifiable outcome

• Free resident replacement if tenant moves out before one year of residency
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• Suffoletto Real Estate LLCcoreOthersGallagher Property Management is a division of Suffoletto Real Estate LLC, providing the parent company structure and real estate licensing for property management operations.
• Rochester Housing Authority (Section 8)coreStrategic or Co-development PartnerGallagher Property Management works directly with Rochester Housing Authority to conduct Section 8 inspections and manage properties for voucher holders.
• DHS/DSS InspectionscoreStrategic or Co-development PartnerThe company handles DHS/DSS inspections and manages properties meeting these inspection requirements for tenants receiving government assistance.
• City of RochestercoreStrategic or Co-development PartnerInspection department works closely with City of Rochester for Certificate of Occupancy (C of O) inspections and code compliance.
• AppFoliocoreTechnology or IntegrationProperty management software provider used for listing management, tenant portals, owner portals, and rental application processing (gallagherny.appfolio.com).

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Invitation Homes: Large institutional owner/operator of single-family rental homes; touches the same SFR investor and tenant segments but as an owner-operator with in-house management rather than a third-party PM.
• Asset Living: National multifamily property management firm offering leasing, operations, and resident services — comparable service categories to Gallagher but at much larger scale and broader geographic footprint.
• Greystar Real Estate Partners: World's largest residential property management company operating across multifamily and student housing; overlaps with Gallagher in residential rental management but operates at vastly greater scale and as a broad incumbent.
• FPI Management: National apartment property management company providing leasing, maintenance, and resident services to multifamily owners — comparable service lines though serving institutional and larger private owners.
• FirstService Residential: Large North American residential property manager serving condominium, HOA, and rental communities; comparable in core residential management offerings though typically serves larger associations and communities.
• Cushman & Wakefield (Property Management): Global real estate services firm with a property management division covering residential and multifamily assets; comparable offerings but as part of a much broader commercial real estate platform.

Emerging players

• Pillow Homes: Tech-enabled residential property manager offering remote landlord and tenant services including maintenance coordination and rent collection — overlapping service categories with Gallagher but focused on a national, digital-first audience.
• Hemlane: Software-enabled property management platform for small landlords offering leasing, screening, rent collection, and maintenance coordination — competes for the same SMB landlord and investor customer base.

Others

• DoorLoop: Property management software provider offering tenant/owner portals, leasing, and accounting for residential managers; competes with Gallagher's underlying AppFolio stack rather than directly competing as a property manager.

Direct peers

• Mynd: Tech-enabled single-family rental property manager serving individual investors and small portfolios across multiple U.S. markets with a self-serve owner portal and tenant services — directly comparable in customer base, service model, and platform-led approach.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@gallagherpropertymanagement
• Facebookfacebook.com/gallagherpropertymgmt

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gallagher Property Management