Ipazia
Ipazia is a Milan-based AI company founded in 2021 that builds an enterprise Hierarchical Planning Agent (HPA) layer between LLMs and business workflows. It serves enterprise clients in financial services, banking, asset management, HR, and gaming with custom AI planning solutions.
- Company typePrivate
- Founded2021
- HeadquartersMilano, Italy
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Ipazia does
Ipazia is a Milan-based enterprise AI company founded in 2021 that develops the IPAZIA Hierarchical Planning Agent (HPA), a proprietary architecture functioning as an intelligence layer between large language models and business workflows. The HPA decomposes complex tasks into sub-problems, maintains precise execution states, prunes suboptimal alternatives, and verifies step correctness, enabling LLMs to perform multi-step reasoning and long-horizon planning that they otherwise struggle with. The company claims validation through the #1 position on ServiceNow's WorkArena++ L1 benchmark, where HPA combined with Gemini-3-Flash achieved 90.3% performance, outperforming GPT-5 (79.1%) using a smaller model footprint.
The company serves enterprise clients across five verticals: responsible gaming (patented behavioral algorithm protecting at-risk players), financial services (80% accuracy predicting credit recovery on non-performing loans for a major Italian NPL portfolio operator), banking (automated data extraction for credit applications), asset management (multi-year AI transformation engagements with wealth management leaders), and HR/talent (17% faster hiring through AI-driven CV analysis for an international recruiting company). The team comprises 18 professionals including 7 PhDs and 3 MBAs with backgrounds at MIT, Microsoft, Goldman Sachs, EY, Bruno Kessler Foundation, and Trento University. Research output includes publications and submissions to TMLR, COLM, EPJ Data Science, ACM Multimedia, and Frontiers in AI.
Ipazia operates on a quote-based enterprise subscription model with annual billing, using direct field sales and email outreach ([email protected]) as the primary go-to-market. The company is privately held and appears bootstrapped, with no disclosed funding rounds, institutional investors, or revenue figures in the public record. Distribution is direct enterprise only, with no self-serve or marketplace channels. Marketing relies on LinkedIn presence, earned media coverage in Il Sole 24 Ore and Forbes Italia, technical blog content, and speaking engagements at government and industry events including the G7 Trento AI Declaration (as one of 15 signatory companies alongside Anthropic, Amazon, Google, Meta, and Microsoft).
Ipazia firmographics
Firmographics- Name
- Ipazia
- Legal name
- IPAZIA SPA
- Website
- https://ipazia.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ipazia is a Milan-based AI company founded in 2021 that builds an enterprise Hierarchical Planning Agent (HPA) layer between LLMs and business workflows. It serves enterprise clients in financial services, banking, asset management, HR, and gaming with custom AI planning solutions.
- Ownership category
- akta.pro rank
Ipazia industry classification
Industry- Product category
- Enterprise AI Planning Software
- NAICS
- Computer Systems Design and Related Services (54151), Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
- akta.pro secondary industries
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), AI/ML Engineering & Model Development Services (BPAEAHAF)
Keywords
Where Ipazia is headquartered
LocationHeadquarters
- HQ city
- Milano
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
Ipazia business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Enterprise AI Solutions: Custom AI products and solutions for enterprise clients, including planning agents and workflow automation. Delivers tailored solutions across financial services, banking, asset management, HR, and gaming verticals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise custom pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Ipazia product offering
Product offeringCore offering
Ipazia develops and deploys enterprise AI planning agents, with its flagship IPAZIA Hierarchical Planning Agent (HPA) acting as an intelligence layer between large language models and enterprise workflows. The company delivers sector-specific AI solutions such as a patented Responsible Gaming algorithm, NPL credit-recovery prediction for financial services, intelligent banking data extraction, multi-year AI transformation for asset/wealth management, and CV-analysis tooling for HR and recruiting. Offerings are sold to enterprise clients via custom, quote-based subscription engagements.
Product overview
Ipazia offers a unified enterprise AI platform centered on the IPAZIA Hierarchical Planning Agent (HPA), which provides an intelligent layer between LLMs and enterprise workflows. The platform delivers strategic planning and reasoning capabilities through autonomous agents that decompose complex tasks, maintain execution states, and verify step correctness. Ipazia provides sector-specific AI solutions including Responsible Gaming (patented behavioral intelligence), Financial Services (NPL prediction), Banking (data extraction), Asset Management (full-stack transformation), and HR & Talent (intelligent CV analysis). All solutions leverage the core HPA architecture to enable multi-agent collaboration combining public knowledge with private data.
Differentiator
Problem solved
Functional benefit
Products and services
- IPAZIA Hierarchical Planning Agent (HPA) A structured planning and autonomous agent system that automatically segments tasks, decomposes problems into sub-problems, maintains precise execution states, prunes suboptimal alternatives, and verifies step execution. Designed to enhance LLM performance in complex enterprise workflows.
- Responsible Gaming AI Patented algorithm protecting at-risk players through behavioral intelligence for the betting industry, identifying and intervening with players showing problematic patterns.
- Financial Services NPL Prediction AI solution achieving 80% accuracy in predicting credit recovery on non-performing loans at scale for major Italian NPL Portfolio operators.
- Banking Data Extraction Automated intelligent data extraction system for credit applications at retail banks, streamlining document processing and application review.
- Asset Management AI Transformation Multi-year AI transformation solution providing full-stack strategy, architecture, and implementation for wealth management leaders.
- HR & Talent AI AI recruitment solution that extracts hidden skills and implicit competencies from CVs, achieving 17% faster hiring for international recruiting companies.
Quantifiable outcome
- 90.3% on WorkArena++ L1 benchmark - 14.16% relative improvement over GPT-5
- +3 more outcomes
Companies that use Ipazia
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles5 records
Ipazia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature4 records
Ipazia partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- ServiceNowcoreIpazia's HPA technology was tested and validated on ServiceNow's WorkArena++ benchmark, achieving #1 position on the public leaderboard. This demonstrates integration with ServiceNow's enterprise workflow environment.
- Google (Gemini)coreIpazia's HPA was combined with Gemini-3-Flash model, achieving 90.3% performance on WorkArena++ L1 benchmark - a 4.9% relative improvement over Gemini-3-Flash alone, demonstrating the architecture's versatility with different LLMs.
- Bruno Kessler FoundationcoreFounding team members Bruno Lepri PhD and research connections from Bruno Kessler Foundation provide academic rigor and research collaboration for AI development.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Ipazia competitors and assessment
Company assessmentDirect peers
- Cognigy: Enterprise conversational and agentic AI platform for contact-center automation in banking, insurance, and retail. Directly comparable in agentic workflow automation for regulated industries with European footprint.
- Sierra AI: Builds enterprise AI agents for customer-experience and complex workflow automation. Closest direct competitor to Ipazia's enterprise agentic AI positioning, with comparable focus on production-grade agents for regulated industries.
- Aisera: Enterprise generative-AI agent platform for IT, HR, customer service, and operations. Competes head-to-head for enterprise agentic workflow budgets with multi-agent architecture and LLM-agnostic approach similar to Ipazia HPA.
- Kore.ai: Provides enterprise AI agent platforms for banking, financial services, HR, and customer experience — directly overlapping Ipazia's verticals. Comparable agent-orchestration architecture and enterprise GTM motion.
- Decagon: AI agent platform for enterprise customer experience workflows with multi-step reasoning over enterprise data. Comparable agentic-AI architecture and enterprise subscription revenue model.
- Moveworks: Enterprise AI assistant platform automating complex multi-step workflows (HR, IT, finance) inside large companies. Directly comparable to Ipazia's agentic-AI value proposition and target buyer profile of large enterprises with bespoke workflow needs.
Broad incumbents
- Palantir: Enterprise AI/data platform (Foundry/AIP) that increasingly emphasizes agentic AI for complex enterprise workflows. Broad incumbent with overlapping capability set but vastly different scale and go-to-market.
- UiPath: Public incumbent in RPA and process automation, now embedding generative-AI agents into its platform. Competes for the same enterprise workflow-automation budgets with a much larger installed base and broader portfolio.
Emerging players
- Cognition AI: Developer of autonomous AI agents (Devin) focused on long-horizon planning and multi-step task execution — directly addressing the same planning-reasoning bottleneck that Ipazia's HPA targets, albeit in a different go-to-market segment.
- Celonis: Process-mining and execution-management platform adding AI agents to orchestrate enterprise workflows. Adjacent agentic-AI play targeting similar enterprise buyers with complementary process-intelligence data.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Ipazia social profiles
Digital presenceIpazia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ipazia leadership team
Management profileNumber of profiles
Profiles5 records
Ipazia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ipazia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ipazia
What does Ipazia do?
Ipazia develops and deploys enterprise AI planning agents, with its flagship IPAZIA Hierarchical Planning Agent (HPA) acting as an intelligence layer between large language models and enterprise workflows. The company delivers sector-specific AI solutions such as a patented Responsible Gaming algorithm, NPL credit-recovery prediction for financial services, intelligent banking data extraction, multi-year AI transformation for asset/wealth management, and CV-analysis tooling for HR and recruiting. Offerings are sold to enterprise clients via custom, quote-based subscription engagements.
Is Ipazia a public or private company?
Ipazia is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ipazia founded?
Ipazia was founded in 2021. It employs 11 to 50 people.
Where is Ipazia based?
Ipazia is headquartered in Milano, Italy, in the Europe region.
How does Ipazia make money?
One revenue line is on record: enterprise AI Solutions.
Who are Ipazia's main competitors?
Direct peers on record are Cognigy, Sierra AI, Aisera, Kore.ai, Decagon and Moveworks. Broad incumbents are Palantir and UiPath. Emerging players are Cognition AI and Celonis.
Does Ipazia have an API?
No public API is recorded for Ipazia.
What industry is Ipazia in?
Ipazia's product category is Enterprise AI Planning Software. Its primary akta.pro industry code is HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI), with a secondary code of HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management). Its NAICS code is 54151 and its SIC code is 7372.