Bagbooking

What Bagbooking does

Bagbooking, operated by Travel Experience B.V., is a Dutch door-to-door luggage transport service that picks up customers' bags from their home or chosen address and delivers them to their hotel, villa, or other accommodation within Europe, including the return journey. The service launched in November 2022 and currently operates across 25+ European countries (all EU member states minus the Canary Islands). It serves two principal customer groups: individual leisure travelers (families, seniors, golfers, skiers, and mobility-limited travelers seeking to avoid carrying heavy luggage through airports, train stations, or cars) and business partners including hotels, travel agencies, Online Travel Agencies, MICE companies, sports clubs, and airlines. Pricing is distance- and size-dependent, ranging from approximately €58.10 for a standard suitcase to €100.73 for ski/snowboard equipment on a round-trip basis, with liability capped at €300 per piece and shipment value at €3,500.

The platform is a web-based booking and logistics coordination system built around a self-serve consumer site (bagbooking.eu), a dedicated booking portal (book.bagbooking.eu), and a partner business portal (deals.bagbooking.eu). Bagbooking does not own courier infrastructure; instead, it aggregates demand and resells capacity primarily through FedEx as its core transportation partner, supplemented by ID verification at pickup, sealed protective boxes, and a unique BAG-code tracking system that produces email status updates. Payment processing is handled by Mollie (iDEAL and credit card). For B2B distribution, Bagbooking offers API and iFrame integration options for OTAs and hotels, plus dedicated partner landing pages and commission-based reseller economics.

The business model is purely transactional per shipment with no subscriptions or recurring fees, and revenue is collected upfront at booking. The asset-light structure, absence of disclosed institutional funding, and a single Amsterdam headquarters staffed by a small founding team (Pascal de Koning as Founder, Menno Troost as Co-Founder, plus a Product Owner and a small management group) suggest a bootstrapped SME rather than a venture-backed scale-up. Marketing is content-driven via the company's blog, knowledge base, newsletter, Trustpilot presence, and partner referrals, with promotional endorsement from ANVR and several hospitality, golf, and travel-industry partners.

Name

Bagbooking

Legal name

Travel Experience B.V.

Website

https://bagbooking.eu

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Bagbooking is a Dutch door-to-door luggage transport service that picks up travelers' bags from their homes and delivers them to European accommodations and back, serving both individual leisure travelers and travel industry partners including hotels, OTAs, and travel agencies.

Ownership category

akta.pro rank

Product category

Luggage Transport Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Messengers (492)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Baggage Services (Porters, Wrapping, Storage, Lost & Found) (THABALAG)

Keywords

• Door-to-door luggage shipping
• Luggage transport service
• Travel baggage delivery
• Suitcase shipping Europe
• Sports equipment transport

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Technology or R&D, Personnel, Marketing or Sales

Revenue model

1. Luggage transport (per shipment): Bagbooking charges a per-shipment fee for door-to-door luggage transport within the EU. Pricing varies by luggage type (standard suitcase, large suitcase, golf bag, ski/snowboard set), service level (Standard vs Express), and travel distance/route. Both outbound and return journeys are billed as separate shipments. The service does not appear to involve subscription or recurring fees; each booking is a one-time transaction. Revenue is collected upfront via iDEAL or credit card.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Bagbooking operates a door-to-door luggage transport service across 25+ European countries, picking up suitcases, golf bags, and ski/snowboard equipment from the customer's home and delivering them to their hotel or accommodation destination, including the return journey. The company does not own courier infrastructure; it coordinates bookings and pickup/delivery logistics while physical transport is carried out by international courier partners, notably FedEx. Customers book and pay online via the company's self-serve platform, with options for Standard (multi-day) or Express (2-3 day) service.

Product overview

Bagbooking is a door-to-door luggage transport service operated by Travel Experience B.V. (Amsterdam) that offers B2C and B2B solutions for luggage-free travel within Europe. The core product is the Door-to-Door Luggage Service, which picks up luggage from users' homes and delivers it to their accommodation destinations and back. The Standard Service provides pickup a few days before departure, while Express Service offers faster 2-3 day pickup. The company also operates Bagbooking for Business, a B2B program targeting travel agencies, hotels, MICE companies, and airlines with API and iFrame integration options. Product categories include suitcase shipping (standard and large), golf bag shipping, and ski/winter sports equipment transport. Luggage transport is handled through international package carriers (FedEx), with pricing starting from €58-€100 depending on item type and destination.

Differentiator

Problem solved

Functional benefit

Products and services

• Door-to-Door Luggage Service
• Express Luggage Service

Quantifiable outcome

• Saves customers approximately 5 hours of travel time per round trip (compared to traditional baggage handling)
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core, major, minor and supporting.

• FedExcoreTechnology or IntegrationFedEx serves as Bagbooking's primary courier/transportation partner, physically transporting luggage shipments across European routes. Bagbooking coordinates bookings and pickup/delivery logistics, while FedEx handles the actual freight movement. This is a critical operational partnership enabling Bagbooking's door-to-door service model.
• DoubleTree by Hilton Amsterdam Centraal StationmajorChannel Partner/ Reseller/ DistributorDoubleTree by Hilton Amsterdam Centraal Station offers the Bagbooking 'door to door baggage service' to all guests traveling through the hotel to European destinations. This is a flagship hotel partnership demonstrating Bagbooking's ability to integrate with major international hotel chains.
• VillasudcoreChannel Partner/ Reseller/ DistributorVillasud, a luxury private villa company in Southern France, partners with Bagbooking to offer luggage delivery to villa guests. This partnership covers both air travelers and car travelers, delivering luggage separately to the villa address. It is cited as an example of Bagbooking working with vacation rental companies.
• ANVRminorOthersANVR is the Dutch travel industry association. Its Chairman/Director Frank Oostdam is quoted endorsing Bagbooking, noting that traveling and luggage are inherently linked and that Bagbooking relieves travelers by transporting luggage from home to destination. ANVR does not appear to be a formal commercial partner.
• Leading CoursesminorGTM or Marketing PartnerLeading Courses is a golf tee time booking platform active across Europe. Bagbooking recommends Leading Courses to golfers for booking tee times, and Leading Courses is listed among organizations that recommend Bagbooking. The partnership appears to be cross-promotional for golfers using both services.
• MolliesupportingTechnology or IntegrationMollie is Bagbooking's payment service provider, processing iDEAL and credit card transactions. Bagbooking shares the customer's name, payment details, and bank information with Mollie to process bookings.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Radical Storage: Global luggage storage network (formerly StowEasy) operating across Europe. Addresses the same 'hands-free travel' pain point from a storage angle rather than door-to-door transport, making it a complementary and increasingly competitive substitute.
• Packlink: European shipping aggregator that partners with multiple carriers to offer discounted parcel and freight shipping. Adjacent competitor in the European door-to-door shipping space, with broader product scope.
• Eurosender: European shipping broker that aggregates multiple carriers for parcel, luggage, and freight forwarding. Competes with Bagbooking in the European luggage shipping niche, with a broader logistics offering.
• Bounce: Global luggage storage marketplace with thousands of locations in European cities. Competes for the same traveler wallet share by offering an alternative means of separating luggage from the traveler during trips.
• Luggage Free: US-headquartered door-to-door luggage and sports equipment shipping service. Comparable business model to Bagbooking, though primarily US-focused; serves as a US mirror/competitor in the same niche.
• Nannybag: European luggage storage network with strong presence in France and expanding across the EU. Targets the same 'hands-free travel' use case as Bagbooking but offers storage rather than forwarding.
• My Baggage: International luggage and box shipping service operating in 30+ countries. Direct competitor to Bagbooking, offering similar door-to-door luggage transport through a courier aggregator model.
• Send My Bag: UK-based luggage shipping service that transports bags door-to-door across the UK, Europe, and globally. The most direct competitor to Bagbooking's model, with an established brand and similar per-piece pricing structure.

Broad incumbents

• DHL Express: Global parcel and logistics giant with European coverage and a DHL Express Luggage service. Represents both a potential operational partner (replacing FedEx) and a direct competitor with vastly greater scale.
• Holiday Extras: UK-based travel ancillary marketplace (airport parking, hotels, transfers) that could naturally bundle luggage forwarding. Larger incumbent with established travel-agent distribution similar to Bagbooking's target partners.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/bagbooking
• LinkedInlinkedin.com/company/bagbooking

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bagbooking