Cygnet West

What Cygnet West does

Cygnet West is a privately-held, Western Australia-owned commercial real estate agency founded in 1930 and headquartered at Level 26, 197 St Georges Terrace in Perth. The firm is self-described as the largest independently-owned commercial real estate agency in Western Australia, employing more than 140 dedicated experts organised into sector-specific divisions covering office, industrial, retail, residential, land, hotels, and healthcare and retirement living. Its service portfolio spans agency (sales, leasing, tenant representation), property and facilities management across 2,500+ properties, valuation and advisory, research and consultancy, and strata and community management, with named clients spanning enterprise tenants (Lavan, Talent International, Scottish Pacific, GT Insurance, ALDI), government (WA State Government, Department of Transport), and financial institutions.

The company generates revenue through five primary streams: transaction-based sales and leasing commissions, ongoing managed-services fees for the 2,500-property portfolio, professional valuation and advisory fees, strata and community management fees, and research and consultancy engagements. Pricing is quote-based and varies by property type, size, and transaction; commercial office leasing at flagship Perth assets starts from approximately A$525/sqm with outgoings around A$140/sqm, while residential assets range from A$550,000 units to A$610,000+ premium apartments. Go-to-market is exclusively direct field sales through the Perth headquarters, with no intermediary or franchise channel.

Cygnet West's technology backbone is a cloud-based PropTech platform built on MRI Software, providing real-time performance dashboards, automated reporting, and data visualisation integrated with both internal and client systems. The platform was recognised with the 2023 ABA100 Australian Business Award for Business Technology. The firm has no patents, no disclosed AI/ML models, and no app products, positioning it as a relationship-led, service-based agency augmented by modern property management software rather than a technology-first business.

Name

Cygnet West

Legal name

Cygnet West

Website

https://cygnetwest.com

Company type

Private

Founded year

1930

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Commercial Real Estate Services

NAICS

Offices of Real Estate Agents and Brokers (5312), Nonresidential Property Managers (531312), Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Commercial Real Estate Brokerage (Leasing & Sales) (FSAEAJAB)

akta.pro secondary industries

Tenant Representation & Corporate Services Brokerage (BPAJABAJ), Multifamily (Apartment) Property Management (BPAJAGAD)

Keywords

• Commercial real estate services
• Property management
• Property valuation advisory
• Commercial leasing sales
• Tenant representation

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Sales and Marketing Commissions: Agency commissions from successful property sales transactions across all commercial, retail, industrial, and residential sectors.
2. Commercial and Retail Leasing: Leasing fees for securing premium tenants and maximising occupancy rates for property owners.
3. Property and Facilities Management: Ongoing management fees from portfolio of over 2,500 properties under management across shopping centres, office buildings, industrial warehouses, marine facilities, apartment complexes and medical institutes.
4. Valuations and Advisory Services: Fees for valuation and advisory services providing strategic, commercial, and holistic advice for property decisions.
5. Strata and Community Management: Strata management services including administrative, financial, and maintenance support for residential and commercial strata schemes.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Cygnet West is Western Australia's largest independently-owned commercial real estate agency, delivering integrated property services across office, industrial, retail, residential, land, hotels, and healthcare & retirement living sectors. The firm provides sales, leasing, tenant representation, valuation & advisory, research & consultancy, property & facilities management (2,500+ properties under management), and PropTech-enabled real-time reporting. It also markets and sells residential development projects.

Product overview

Cygnet West is Western Australia's premier commercial real estate agency offering a comprehensive suite of services across all property sectors. The company operates as a service-based business rather than a software product company, providing expert solutions including Office, Industrial, Retail, Residential, Land, Hotels, and Healthcare & Retirement Living services. The core service portfolio includes Property Management (with over 2,500 properties under management), Agency Services, Valuation & Advisory, Research & Consultancy, PropTech (technology-powered property solutions), and Tenant Representation. The company also develops and markets residential projects including One Oval Subiaco, The Terraces at Claremont, and Civic Heart South Perth. PropTech services provide cloud-based software integration, automated reporting, and data visualisation for real-time decision-making.

Differentiator

Problem solved

Functional benefit

Products and services

• Office Services
• Industrial Services
• Retail Services
• Residential Services
• Land Services
• Hotels Services
• Healthcare & Retirement Living Services
• Property Management Services
• Valuation & Advisory
• Research & Consultancy
• PropTech Services
• Tenant Representation
• Agency Services
• One Oval, Subiaco
• The Terraces at Claremont
• Civic Heart, South Perth

Quantifiable outcome

• Largest Perth CBD office transaction in two years at $75 million (66 St Georges Terrace)
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• Town Centre CommercialcoreStrategic or Co-development Partner · 16 April 2025Joint partnership with Town Centre Commercial for the Sydney Charles Quarter development in West Perth. Cygnet West handling retail and hospitality leasing for the 2ha mixed-use precinct featuring premium office, 120-key international hotel, and extensive retail outlets. Completion targeted for late 2026.
• ALDIflagshipChannel Partner/ Reseller/ Distributor · 16 April 2025International supermarket retailer as anchor tenant at Sydney Charles Quarter, securing corner of Golding & Newcastle St tenancy. ALDI's iconic brand reinforces the precinct's appeal and long-term viability as a retail destination.
• Department of Transport (WA)coreStrategic or Co-development Partner · 4 November 2024Major management appointment for South Metropolitan and Regional Maritime Facilities spanning 27 properties from Esperance to Point Samson. Managing pavilions, harbours, seabeds, riverbeds and jetties across more than 3,400,000m2 with 388 tenants. Appointment commenced 1 January 2025.
• MRI SoftwarecoreTechnology or IntegrationTechnology partnership for cloud-based property management platform. Cygnet West utilises MRI Software for data visibility, client reporting, and operational efficiency. Joint webinar demonstrating how Cygnet West revolutionised data visibility and operational processes through the platform.
• Tim Scott (Town Centre Commercial Principal)coreStrategic or Co-development PartnerCo-developer and principal of Town Centre Commercial providing development management for Sydney Charles Quarter project.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Colliers: Leading global CRE services firm operating across Australia with strong Perth presence. Competes with Cygnet West in office leasing, industrial, retail, valuation and advisory, and project management services.
• Cushman & Wakefield: Global CRE services firm with full-service capabilities including agency, valuation, and property management. Direct competitor to Cygnet West's commercial leasing, tenant representation, and valuation and advisory service lines.
• Savills Australia & New Zealand: Global real estate services firm active in Perth commercial and residential markets. Directly comparable in office agency, valuation, and advisory services to Cygnet West.
• Knight Frank: International real estate consultancy providing commercial agency, residential, valuation, and property management services. Active in Perth's commercial market, competing with Cygnet West's full-service offering.
• JLL: Global real estate services firm offering investment sales, leasing, valuation, and property management. Overlaps with Cygnet West across most commercial property sectors and tenant representation, with strong presence across Australian capital cities including Perth.
• CBRE Group: Global CRE services leader with full-service capabilities across advisory, transaction, valuation, and property management. Comparable to Cygnet West across office, retail, industrial, and capital markets service lines, but with vastly broader geographic reach.

Regional players

• Burgess Rawson: Australian commercial property firm specializing in investment sales and management, particularly retail and commercial. Comparable to Cygnet West's retail leasing and investment sales business across Australian markets.

Direct peers

• Ray White Commercial: Australian commercial real estate network providing sales, leasing, and property management. Competitive with Cygnet West in commercial transactions across Perth and other major Australian markets.
• Herron Todd White: Australia's largest independent property valuation and advisory firm with national reach. Closely comparable to Cygnet West's Valuation & Advisory division, serving financial institutions, lenders, and property owners.
• m3property: Perth-based independent commercial property firm offering agency, leasing, and management services. Directly competes with Cygnet West in the Western Australian market across similar service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cygnetwest
• YouTubeyoutube.com/channel/UC3X7EA_Ou8ozxztHstrrxCg
• Facebookfacebook.com/cygnetwestproperty
• LinkedInlinkedin.com/company/cygnetwest
• Instagraminstagram.com/cygnet_west

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cygnet West