Ticket Galaxy
Ticket Galaxy is a privately held secondary-market ticket reseller operating TicketGalaxy.com, a marketplace where consumers buy tickets to live sports, concerts, theater, and family events through dynamic market-based pricing, supported by institutional partnerships with professional and collegiate sports organizations.
- Company typePrivate
- Founded1988
- HeadquartersSouth Windsor, United States
- Headcount101–250
- GTM typeB2C
- OfferingDigital Commerce or Content
What Ticket Galaxy does
Ticket Galaxy is a privately held secondary-market ticket reseller and marketplace operator headquartered in South Windsor, Connecticut, founded in 1988 and employing 101-250 people. The company operates TicketGalaxy.com as a direct-to-consumer e-commerce platform where buyers can browse and purchase tickets to live events spanning professional and collegiate sports (MLB, NBA, NFL, NHL, MLS, NCAA, ECHL, NASCAR), concerts, theater (Broadway, musicals, ballet), and family entertainment (Disney on Ice, Monster Jam, Harlem Globetrotters, WWE, Paw Patrol). Pricing is determined by market supply and demand rather than face value, with service fees disclosed prior to checkout and a 100% money-back guarantee on all orders. The platform integrates with PayPal and Apple Pay for payments and partners with Flash Seats and MyTicketTracker for digital and PDF ticket delivery, with optional Allianz ticket insurance offered at checkout.
The business generates revenue primarily through transaction fees on the spread between market and face value of resold tickets, supplemented by service fees that cover platform operations, billing security, and customer support. An affiliate program provides a second distribution layer, paying commissions to partner sites that refer traffic, with rates positioned above industry average. Ticket Galaxy serves sports fans, concert and music fans, theater enthusiasts, and family entertainment seekers as its primary customer segments, all through a horizontal segmentation approach. On the supply side, the company maintains formal partnerships with professional sports teams (Los Angeles Football Club), collegiate programs and conferences (UCONN, St. John's, American Athletic Conference, Atlantic 10, Legends Classic, Empire Classic, Capital One Orange Bowl), the ECHL hockey league, venue operator Spectra, and NASCAR's Phoenix International Raceway, where Ticket Galaxy is the Official Secondary Ticket Partner.
Operationally, the company is supported from an office at 75 Gerber Road East in South Windsor, CT, holds New York State Licensed Broker status as a registered ticket reseller, and has expanded marketplace reach beyond the United States into multiple European countries including the UK, France, the Netherlands, Sweden, Ireland, Italy, Spain, and Portugal. Supplemental products include the TicketToCash seller portal (enabling ticket holders to list inventory on the marketplace), The Launchpad Blog (content and event coverage), and the Affiliate Program (partner-driven traffic and commissions). No venture capital funding, institutional investors, or parent company are disclosed in the available materials.
Ticket Galaxy firmographics
Firmographics- Name
- Ticket Galaxy
- Legal name
- Ticket Galaxy
- Website
- https://ticketgalaxy.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Ticket Galaxy is a privately held secondary-market ticket reseller operating TicketGalaxy.com, a marketplace where consumers buy tickets to live sports, concerts, theater, and family events through dynamic market-based pricing, supported by institutional partnerships with professional and collegiate sports organizations.
- Ownership category
- akta.pro rank
Ticket Galaxy industry classification
Industry- Product category
- Secondary Ticket Marketplace
- NAICS
- Used Merchandise Retailers (45951), Used Merchandise Retailers (4595), Used Merchandise Retailers (459510)
- SIC
- Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Secondary Ticket Marketplaces (Resale/Exchange) (MPAGAJAB)
- akta.pro secondary industries
- Ticket Resale & Secondary Market Services (HSACALAN), Sports Event Promotion & Ticketing (MPAGAMAH), Live Event Ticketing (Concerts, Festivals, Comedy) (HSACALAA)
Keywords
Where Ticket Galaxy is headquartered
LocationHeadquarters
- HQ city
- South Windsor
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ticket Galaxy business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Ticket Transaction Fees: Revenue generated from the difference between market value and face value of tickets sold on the secondary market. Prices are determined by supply and demand for each event.
- Service Fees: Service fees charged to customers to cover website maintenance, billing security, customer support, and software systems that enable ticket inventory management.
- Affiliate Program Commissions: Revenue sharing with affiliate partners who refer traffic to the ticket marketplace, with competitive commission structure higher than industry average.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Market-based dynamic pricing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Ticket Galaxy product offering
Product offeringCore offering
Ticket Galaxy operates an online secondary ticket marketplace where fans can purchase resale tickets to live events including professional and collegiate sports (MLB, NBA, NFL, NHL, MLS, NCAA), concerts, theater, and family entertainment. Sellers list inventory through a dedicated seller portal, tickets are priced dynamically by market supply and demand, and orders are fulfilled via PDF delivery and integrations with partners such as Flash Seats and MyTicketTracker, backed by a 100% money-back guarantee.
Product overview
Ticket Galaxy operates as a secondary ticket marketplace platform comprising the core Ticket Galaxy Marketplace for buying and selling tickets across sports, concerts, theater, and family events, supplemented by the TicketToCash seller portal for listing inventory, the Launchpad Blog for content engagement, and an Affiliate Program for partner referrals. The platform features millions of event listings with real-time updates, supports multiple payment methods including Apple Pay and PayPal, and offers ticket delivery through integrated services like Flash Seats and MyTicketTracker.
Differentiator
Problem solved
Functional benefit
Products and services
- Ticket Galaxy Marketplace Online secondary ticket marketplace where individual consumers can search, browse, and purchase resale tickets to live events including professional sports (MLB, NBA, NFL, NHL, MLS), NCAA sports, concerts, Broadway and theater, and family entertainment. Offers real-time inventory, interactive seat maps, secure checkout, 100% money-back guarantee, and PDF delivery or paperless entry via Flash Seats.
- TicketToCash Dedicated seller portal that enables ticket holders and resellers to list, manage, and sell tickets on the Ticket Galaxy marketplace, accessing the platform's millions of buyers.
- Affiliate Program Program that lets affiliate partners place tracking links on their websites to drive ticket sales to Ticket Galaxy; partners earn commissions at competitive rates stated to be higher than industry average.
- The Launchpad Blog Content and education platform providing entertainment news, event guides, and industry insights for ticket buyers, supporting Ticket Galaxy's content marketing and SEO efforts.
Quantifiable outcome
- Millions of tickets resold each year
Companies that use Ticket Galaxy
Customer profileSegments4 records
Ideal customer profiles5 records
Ticket Galaxy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature2 records
Ticket Galaxy partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, flagship and minor.
- Los Angeles Football Club (LAFC)coreLAFC is an MLS soccer team. Ticket Galaxy is a partner providing secondary market ticket sales for the club's events.
- Capital One Orange BowlflagshipMajor college football bowl game partnership. Ticket Galaxy provides ticket marketplace services for this prestigious annual event.
- American Athletic ConferencecoreNCAA athletic conference partnership. Ticket Galaxy offers ticket sales for conference sporting events.
- Atlantic 10 Conference (A10)coreNCAA collegiate athletic conference partnership for ticket sales to conference events.
- ECHLcorePartnership with the ECHL hockey league for secondary ticket marketplace services.
- UCONN AthleticscoreUniversity of Connecticut athletics program partnership for ticket sales to Husky sporting events.
- St. John's AthleticscoreSt. John's University Red Storm athletics program partnership for secondary ticket sales.
- Legends ClassicminorCollege basketball tournament event partnership with branded ticket sales.
- Empire ClassicminorCollege basketball event partnership.
- SpectracoreSpectra is a venue management and entertainment company. Partnership provides access to venues and events.
- Phoenix International RacewayflagshipOfficial Secondary Ticket Partner of Phoenix International Raceway, an NASCAR racing facility. Ticket Galaxy is the authorized secondary ticket seller for this major racing venue.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Ticket Galaxy competitors and assessment
Company assessmentDirect peers
- Vivid Seats: Vivid Seats is a publicly traded secondary ticket marketplace with a near-identical offering across sports, concerts, and theater, using a similar transaction-fee revenue model. It is one of the closest direct competitors by category mix and pricing model.
- StubHub: StubHub is the largest US secondary ticket marketplace, operating the same core resale model on sports, concerts, and theater — directly comparable in product, customer base (sports fans, concertgoers), and transaction-fee revenue model.
- Gametime: Gametime is a mobile-first last-minute ticket resale app covering sports, concerts, and theater. It directly overlaps with Ticket Galaxy's sports ticketing line and shares the same target buyer (sports/concert attendees seeking last-minute inventory).
- SeatGeek: SeatGeek operates an integrated primary-and-secondary ticketing platform with a strong mobile-first experience. It directly competes for the same end consumer (sports/concert/theater attendees) and competes for the same sports team and venue partnerships.
- Viagogo: Viagogo is a global secondary ticket marketplace operating across Europe and North America. It serves the same secondary-resale category and the same international concert/sports fan base that Ticket Galaxy reaches through its European geo listings.
- TicketNetwork: TicketNetwork operates a B2B secondary-ticket distribution platform that supplies inventory to consumer-facing resellers, directly overlapping with Ticket Galaxy's resale supply chain and affiliate partner model.
- TickPick: TickPick is a no-fee secondary ticketing marketplace covering sports, concerts, and theater. It is directly comparable as a sports-ticketing-focused resale platform competing for the same buyer persona and inventory pool.
- Coast to Coast Tickets: Coast to Coast Tickets is a long-standing US secondary ticket reseller offering sports, concert, and theater tickets. It competes head-to-head for the same buyer segments and sports ticketing partnerships.
Broad incumbents
- AXS: AXS (owned by AEG) is a primary ticketing and event technology platform serving major venues and tours. As a broad incumbent it overlaps with Ticket Galaxy's sports/concert inventory and competes for the same venue and promoter partnerships.
- Ticketmaster: Ticketmaster is the dominant primary ticketing platform operated by Live Nation and also runs a large official resale exchange. It is a broad incumbent covering all of Ticket Galaxy's verticals plus primary ticketing, and competes directly for the same team/league IP and consumer demand.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Ticket Galaxy social profiles
Digital presenceTicket Galaxy compliance and trust
Trust signalCompliance2 records
Ticket Galaxy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ticket Galaxy leadership team
Management profileNumber of profiles
Ticket Galaxy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ticket Galaxy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ticket Galaxy
What does Ticket Galaxy do?
Ticket Galaxy operates an online secondary ticket marketplace where fans can purchase resale tickets to live events including professional and collegiate sports (MLB, NBA, NFL, NHL, MLS, NCAA), concerts, theater, and family entertainment. Sellers list inventory through a dedicated seller portal, tickets are priced dynamically by market supply and demand, and orders are fulfilled via PDF delivery and integrations with partners such as Flash Seats and MyTicketTracker, backed by a 100% money-back guarantee.
Is Ticket Galaxy a public or private company?
Ticket Galaxy is a private company. It is classified as unknown and is currently operating.
When was Ticket Galaxy founded?
Ticket Galaxy was founded in 1988. It employs 101 to 250 people.
Where is Ticket Galaxy based?
Ticket Galaxy is headquartered in South Windsor, United States, in the North America region.
How does Ticket Galaxy make money?
Three revenue lines are on record. Ticket Transaction Fees are the primary driver. The others are service Fees and affiliate Program Commissions.
Who are Ticket Galaxy's main competitors?
Direct peers on record are Vivid Seats, StubHub, Gametime, SeatGeek, Viagogo, TicketNetwork, TickPick and Coast to Coast Tickets. Broad incumbents are AXS and Ticketmaster.
Does Ticket Galaxy have an API?
No public API is recorded for Ticket Galaxy.
What industry is Ticket Galaxy in?
Ticket Galaxy's product category is Secondary Ticket Marketplace. Its primary akta.pro industry code is MPAGAJAB, Secondary Ticket Marketplaces (Resale/Exchange), with a secondary code of HSACALAN, Ticket Resale & Secondary Market Services. Its NAICS code is 45951 and its SIC code is 7900.