JH Computer Services

What JH Computer Services does

JH Computer Services is a privately held, Western Australian owned and operated IT solutions provider headquartered at 26 Hardy Street, South Perth. Established circa 1984, the company has operated for over 40 years serving corporate, government, and SME clients exclusively within Western Australia. Its portfolio is anchored by a managed services offering covering server management, network management, cyber security, and IT asset management delivered under Service Level Agreements, complemented by remote support (using Datto/Centrastage remote access infrastructure), data backup, business phone system packages, warranty support for branded hardware, and ad-hoc IT services.

The company also operates a hardware and software resale line, distributing desktops, notebooks, printers, servers, networking equipment, monitors, and projectors, alongside software from Microsoft, Datto SaaS Protection, StorageCraft, and Trend Micro. Its competitive position rests on channel-level privileges: Diamond Partner status with Acer and Lexmark, exclusive WA distribution rights for Draytek, certified supplier relationships with Dell, HP, Panasonic, Apple, and Lenovo, and WALGA Preferred Supplier status for local government procurement. The headcount is in the 11-50 range with a named leadership team of roughly 10 professionals covering CEO, CFO, General Manager, sales, technical alignment, systems administration, field engineering, and warehouse operations.

The business model combines recurring managed services revenue with transactional hardware/software resale and project-based professional services. Distribution is primarily direct-to-customer via the South Perth office, phone, email, and an e-commerce product catalogue. Revenue and pricing are not publicly disclosed; pricing is quote-based. Geographic reach is restricted to Western Australia, with no disclosed expansion outside the state and no public funding, M&A, or ownership change activity.

Name

JH Computer Services

Legal name

JH Computer Services

Website

https://jhcs.com.au

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

JH Computer Services is a privately held, Western Australian owned and operated IT solutions provider, founded circa 1984, serving corporate, government, and SME clients in Western Australia with managed IT services, remote support, data backup, phone systems, and hardware/software resale.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Wholesale-Hardware (5072)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Server, Storage & Virtualization Management Services (BPAEABAI), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• Managed IT services
• IT hardware supply
• Business phone systems
• Data backup services
• IT consultancy

Headquarters

HQ city

South Perth

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Sale of IT hardware including desktop computers, notebooks, printers, tablet PCs, servers, network equipment, monitors, and projectors.
2. Software Sales: Sale of software products from leading brands including Datto Saas Protection, Microsoft, StorageCraft, and Trend Micro.
3. Managed Services: Full-scale all-in-one IT support solutions including server management, network management, cyber security, and IT asset management. Provided under Service Level Agreements.
4. Professional Services: IT consultancy, maintenance/repairs, warranty support, remote support, adhoc services, and phone system installation services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels2 records

Core offering

JH Computer Services is a Western Australian owned and operated IT solutions provider delivering managed IT services (server, network, cyber security, and IT asset management), remote support, data backup, tailored business phone systems, ad-hoc IT services, and warranty support for branded hardware. The company also resells a wide range of IT hardware (desktops, notebooks, printers, servers, networking equipment, monitors, projectors) and software from brands such as Datto, Microsoft, StorageCraft, and Trend Micro to corporate, government, and SME customers in Western Australia.

Product overview

JH Computer Services is a Western Australian owned and operated IT solutions provider established over 40 years ago, offering a comprehensive portfolio of services built around a managed services core offering. The company's product suite consists of managed IT services (covering server management, network management, cyber security, and IT asset management), complemented by specialized services including remote support, data backup, business phone systems, warranty support for branded products, and adhoc IT services. Additionally, the company resells IT hardware (desktops, notebooks, printers, tablets, servers, network equipment, monitors, projectors) and software (Datto SaaS Protection, Microsoft, StorageCraft, Trend Micro). The portfolio functions as an integrated managed services offering with supplementary sales of hardware and software products.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Full-scale all-in-one IT support solution tailored to client needs, including server management, network management, cyber security, and IT asset management, delivered under Service Level Agreements to corporate, government, and SME customers in Western Australia.
• Remote Support Industry-leading remote IT support service that allows technicians to assist customers without an on-site visit, eliminating call-out fees and accelerating issue resolution for business clients.
• Data Backup Data backup service ensuring critical business data is securely stored and recoverable in the event of IT equipment loss or destruction, supporting business continuity for Western Australian businesses.
• Business Phone Systems Tailored phone system packages for businesses, supporting conferencing, multiple locations, and mobile workers as part of telecommunications systems integration.
• Adhoc Services Non-standard IT services addressing a wide variety of issues outside the company's ordinary service offerings, provided on a one-off basis to clients with specialised needs.
• Warranty Support Authorised warranty support and repair services for Acer, Lexmark, and Draytek products delivered under the company's Diamond Partner and exclusive distributor certifications.
• IT Hardware Sales Resale of a wide range of IT hardware including desktop computers, notebooks, printers, tablet PCs, servers, network equipment, monitors, and projectors sourced from brands such as Acer, Dell, HP, Lenovo, Apple, and Panasonic.
• IT Software Sales Resale of business software from leading brands including Datto SaaS Protection, Microsoft, StorageCraft, and Trend Micro, designed to make business operations run efficiently and securely.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core, major and minor.

• AcercoreChannel Partner/ Reseller/ DistributorDiamond Partner with Acer. As an authorised and accredited partner, JH Computer Services performs warranty services on Acer products and receives best pricing for sales along with local stock and support.
• LexmarkcoreChannel Partner/ Reseller/ DistributorDiamond Partner with Lexmark. Authorised and accredited to perform warranty services on Lexmark products with access to best pricing and local stock support.
• DraytekcoreChannel Partner/ Reseller/ DistributorOnly WA distributor for Draytek products. This exclusive partnership provides access to Draytek's range of networking products and best pricing.
• MicrosoftmajorChannel Partner/ Reseller/ DistributorSupply partnership for Microsoft software products. JH Computer Services sells Microsoft software as part of their extensive software range.
• LenovomajorChannel Partner/ Reseller/ DistributorSupply partnership for Lenovo products including computers and devices.
• ApplemajorChannel Partner/ Reseller/ DistributorSupply partnership for Apple products as part of their product offerings.
• DattomajorTechnology or IntegrationOffers Datto Saas Protection software products as part of their software sales range.
• StorageCraftmajorTechnology or IntegrationOffers StorageCraft backup and disaster recovery solutions as part of their software offerings.
• Trend MicromajorTechnology or IntegrationProvides Trend Micro security software products as part of their managed security solutions.
• DellmajorChannel Partner/ Reseller/ DistributorCertified supplier for Dell products including computers, servers, and enterprise solutions.
• HP (Hewlett Packard)majorChannel Partner/ Reseller/ DistributorCertified supplier for HP products as part of their hardware offerings.
• PanasonicmajorChannel Partner/ Reseller/ DistributorCertified supplier for Panasonic products including Toughbook devices.
• Kodak-AlarisminorChannel Partner/ Reseller/ DistributorPartner for Kodak-Alaris document imaging and scanning solutions.
• WALGA (Western Australian Local Government Association)majorChannel Partner/ Reseller/ DistributorWALGA Preferred Supplier status, enabling JH Computer Services to supply IT solutions to local government entities in Western Australia.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Logicalis Australia: Global IT solutions and managed services provider with Australian operations covering data center, networking, cloud, and managed services. A larger incumbent offering overlapping capabilities to JHCS's enterprise and mid-market customers.
• Data#3: ASX-listed Australian IT solutions provider with managed services, hardware/software licensing, and cloud across enterprise and government. Operates as a larger incumbent reseller and managed services peer to JHCS.
• Datacom: Large Australasian IT services company providing managed services, cloud, and technology integration across multiple verticals and geographies. A scaled incumbent in the same managed services and IT support category as JHCS, with significantly broader capability.
• Insight Enterprises (Australia): Global IT hardware, software, and services reseller with Australian operations covering enterprise hardware procurement and managed services. A larger incumbent overlapping with JHCS's hardware/software resale and services portfolio.

Direct peers

• Viatek: Australian managed services and IT solutions provider covering managed IT, print, cloud, and communications for SMB and mid-market. Competes head-to-head with JHCS in the WA managed services and IT resale space.
• Brennan IT: Australian managed IT services provider offering managed services, cloud, security, and IT consulting across SMB and enterprise segments. Directly competes with JHCS for Australian managed services contracts with broader geographic reach.
• Bytewave IT Services: Australian managed IT services provider for SMB and mid-market, offering managed services, IT support, and cloud solutions. A scaled direct competitor with overlapping managed services and IT support offerings.
• Blue Central (Hub One): Western Australian managed IT services and cloud provider offering similar managed services, backup, and IT support for WA businesses. Operates as a close regional peer with comparable target customer profile.
• Attained IT: Perth-based managed IT services and IT support provider serving WA SMBs with managed services, cloud, and cybersecurity. A direct regional competitor to JHCS in the Western Australian market.

Regional players

• Radium: Australian IT services and managed services provider with national reach across cloud, managed services, and IT consulting. Operates as a comparable managed services peer outside JHCS's WA geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/j-h-computer

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JH Computer Services