Flourish Australia
- Company typePrivate
- Founded1955
- HeadquartersNew Lambton, Australia
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
Flourish Australia firmographics
Firmographics- Name
- Flourish Australia
- Legal name
- RichmondPRA Limited
- Website
- https://flourishaustralia.org.au
- Company type
- Private
- Founded year
- 1955
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Flourish Australia industry classification
Industry- Product category
- Community Mental Health Services
- NAICS
- Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
- akta.pro secondary industries
- Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Mental Health & Crisis Support Services (BPAGACAD)
Keywords
Where Flourish Australia is headquartered
LocationHeadquarters
- HQ city
- New Lambton
- HQ country
- Australia
- HQ region
- Oceania
Offices44 records
Markets served
Flourish Australia business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel
Revenue model
- NDIS Funding: Flourish Australia is a leading provider of NDIS packages for people with mental health support needs, receiving government funding through the National Disability Insurance Scheme.
- Government Grants and Contracts: Core funding from federal and state government sources for mental health services and community support programs.
- Donations and Major Gifts: Philanthropic contributions from individuals, trusts, and foundations providing significant financial donations for mental health support services and research.
- Bequests: Legacy gifts through wills left by supporters to support mental health recovery services.
- Workplace Giving: Regular donations processed directly from employees' pre-tax income through employer workplace giving programs.
- Fundraising: Community fundraising activities including fun runs, sausage sizzles, sporting events, art exhibitions and bake days.
- Service Fees: Fees for specialized mental health support services provided to individuals and families.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | NDIS Funded Services |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels11 records
Flourish Australia product offering
Product offeringCore offering
Flourish Australia delivers community-based mental health support services including NDIS-funded support, supported independent living, employment services, and specialized recovery programs for people with complex mental health issues and psychosocial disabilities. Services are delivered through a network of 50+ offices across NSW, Queensland, and South Australia by the largest peer workforce in Australian mental health, employing over 200 staff with lived experience of mental health challenges.
Product overview
Flourish Australia offers a comprehensive portfolio of mental health support services centered around recovery-oriented care. The core offerings include NDIS Support Services, Supported Independent Living, and Employment Services, which are complemented by specialized programs such as the Women and Children's Program (now in its 15th year) and the Peer Workforce program (Australia's largest peer workforce with over 200 peer workers). Key service hubs include Buckingham House in Surry Hills, offering Day Program, Connect & Thrive, and Community in Motion activities. Additional offerings include Community Businesses as social enterprises, Workplace Mental Health Training, Panorama Magazine (quarterly publication with 35,000+ readers), the Flourish Connect Participant Portal (co-designed digital platform), and PhysiCards health initiative. The organization supports over 6,300 people annually across NSW and Queensland through 43+ service locations.
Differentiator
Problem solved
Functional benefit
Products and services
- NDIS Support Services
- Supported Independent Living (SIL)
- Employment Services
- Inclusive Employment Australia (IEA)
- Women and Children's Program
- Buckingham House (Surry Hills)
- Peer Workforce Program
- Community Businesses
- Workplace Mental Health Training
- Flourish Connect Participant Portal
- Peer Workforce Framework
- Social Citizenship Framework
Quantifiable outcome
- Over 90% of families maintain safe and stable homes two years after completing the Women and Children's Program
- +3 more outcomes
Companies that use Flourish Australia
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles5 records
Flourish Australia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Flourish Australia partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered strategic, core and minor.
- Uraah InnovationsstrategicPartnership with Uraah Innovations and Cultural healing to support cultural healing workshops on Kamilaroi Country in Moree, including language learning, traditional food sharing, storytelling, and medicine preparation.
- Cultural HealingstrategicCollaboration to deliver cultural healing workshops designed to support mental health recovery through cultural connection for First Nations peoples.
- Órama Institute for Mental Health & WellbeingstrategicPartnership between the Órama Institute and Flourish Australia aimed at improving mental health services through research collaboration and academic partnership.
- OzHarvestcoreOzHarvest partners with Buckingham House kitchen to provide surplus food that is transformed into nutritious meals each day for everyone who accesses Flourish Australia services. This partnership supports both meal provision and environmental sustainability.
- ACON's Pride in Diversity and Pride in Health and Wellbeing ProgramsstrategicFlourish Australia is a member of ACON's programs aimed at becoming better as an employer and service provider for LGBTIQA+ community members.
- NSW Department of Communities and Justice (DCJ)coreDCJ refers families to the Women and Children's Program and works with Flourish Australia on family reunification and child safety outcomes.
- RSPCAminorRSPCA animal shelter partners with Flourish Australia to provide volunteer opportunities for participants at their animal shelter, helping with animal care and socialization.
- Moree TAFEminorTAFE partnerships provide educational pathways for Flourish Australia participants, including courses in Conservation and Ecosystem Management.
- CentrelinkminorGovernment agency that works with Flourish Australia to support participants with enrollment and paperwork for education and training programs.
- Australian Psychosocial Alliance (APA)strategicAlliance of leading community mental health organisations. Flourish Australia is a member, contributing to national policy advocacy and sector development.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Flourish Australia competitors and assessment
Company assessmentBroad incumbents
- Beyond Blue: Australia's most recognised mental health awareness and support organisation. Comparable in mental health mission, peer support content, and advocacy footprint, though primarily an information/referral body rather than direct service provider.
- headspace (National Youth Mental Health Foundation): Australia's flagship youth mental health service network with hundreds of centres. Overlaps with Flourish Australia's youth programming and NDIS-funded supports but operates at much larger national scale with government backing.
- Mission Australia: Large national community services organisation delivering housing, homelessness, and mental health supports. Comparable in non-profit community-services model and government contracting, though broader in scope.
- Anglicare Australia: Federated national network of Anglican community service organisations delivering disability, mental health, and community support. Comparable as large non-profit community provider with NDIS offerings, though broader mission.
Direct peers
- Mind Australia: One of Australia's largest community-managed mental health providers, offering recovery-focused support, housing, and NDIS services across multiple states. Directly comparable in scale, mission, and service mix to Flourish Australia.
- Wellways Australia: Mental health and disability support provider with similar NDIS, housing, and community participation offerings. Comparable in service breadth and recovery-oriented approach.
- Neami National: Community mental health provider delivering psychosocial support, housing, and suicide prevention across Australia. Closely comparable to Flourish Australia in peer-led recovery model and NDIS service delivery.
- SANE Australia: National mental health organisation providing information, peer-led support, and advocacy for people with complex mental health issues. Comparable in lived-experience focus and national mental health mission.
- Richmond Wellbeing (Richmond Fellowship WA): Western Australian community mental health provider sharing the historical Richmond Fellowship lineage with Flourish Australia. Offers peer support, NDIS services, and recovery-focused programs in a comparable model.
Others
- Black Dog Institute: Australia's leading mental health research institute affiliated with UNSW. Comparable in mental health mission and partnerships with Flourish Australia's research collaborations (e.g., Órama Institute), though operates as research/clinical institute rather than direct service provider.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Flourish Australia social profiles
Digital presenceFlourish Australia compliance and trust
Trust signalCompliance10 records
Flourish Australia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Flourish Australia leadership team
Management profileNumber of profiles
Profiles1 record
Flourish Australia subsidiaries and ownership
Company hierarchySubsidiaries4 records
Flourish Australia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Flourish Australia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Flourish Australia
What does Flourish Australia do?
Flourish Australia delivers community-based mental health support services including NDIS-funded support, supported independent living, employment services, and specialized recovery programs for people with complex mental health issues and psychosocial disabilities. Services are delivered through a network of 50+ offices across NSW, Queensland, and South Australia by the largest peer workforce in Australian mental health, employing over 200 staff with lived experience of mental health challenges.
Is Flourish Australia a public or private company?
Flourish Australia is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Flourish Australia founded?
Flourish Australia was founded in 1955. It employs 501 to 1,000 people.
Where is Flourish Australia based?
Flourish Australia is headquartered in New Lambton, Australia, in the Oceania region.
How does Flourish Australia make money?
Seven revenue lines are on record. NDIS Funding is the primary driver. The others are government Grants and Contracts, donations and Major Gifts, bequests, workplace Giving, fundraising and service Fees.
Who are Flourish Australia's main competitors?
Broad incumbents on record are Beyond Blue, headspace (National Youth Mental Health Foundation), Mission Australia and Anglicare Australia. Direct peers are Mind Australia, Wellways Australia, Neami National, SANE Australia and Richmond Wellbeing (Richmond Fellowship WA). Black Dog Institute is listed as an others.
Does Flourish Australia have an API?
No public API is recorded for Flourish Australia.
What industry is Flourish Australia in?
Flourish Australia's product category is Community Mental Health Services. Its primary akta.pro industry code is HLAFACAI, Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers, with a secondary code of HLAFACAN, Peer Support, Recovery Coaching & Sober Living Services. Its NAICS code is 6241 and its SIC code is 8300.