Home Care by Callos

What Home Care by Callos does

Home Care by Callos is a private home care and medical staffing agency headquartered in Canton, Ohio, that provides in-home care services to seniors and individuals with chronic or post-acute needs across twelve counties in Northeast Ohio. The company's service portfolio spans non-medical personal care and homemaking, plus specialized offerings that include Dementia Care, Post-Op Care, Overnight Care, Respite Care, and a Family Structured Caregiving program that enables eligible family members to be compensated as caregivers. Operations are delivered through three physical offices located in Canton (headquarters), Mayfield Heights serving the Cleveland market, and Boardman serving the Youngstown market, supporting geographic coverage across the Akron-Canton-Cleveland-Youngstown corridor.

The company operates a multi-payer revenue model that draws from Private Pay, the Ohio Medicaid PASSPORT Waiver, VA Aid & Attendance benefits, and Long-Term Care Insurance, distributing revenue risk across public and private funding sources. It is a member of the CareScout Quality Network, positioning the agency within a credentialed referral ecosystem used by families and professional advisors. Headcount sits in the 51-100 employee band per the disclosed organization size, but no financial metrics, funding history, or leadership roster are publicly disclosed.

No proprietary technology platform or AI-enabled tooling is referenced; the operating model appears to rely on conventional caregiver-staffing workflows, multi-location coordination, and direct-pay relationships with families, case managers, and discharge planners. Customer acquisition depends on local referral networks, credentialing partnerships, and organic web presence rather than disclosed enterprise contracts or institutional anchors.

Name

Home Care by Callos

Legal name

Home Care by Callos

Website

https://homecarecallos.com

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

51–100 employees

Short description

Home Care by Callos is a Canton, Ohio-based private home care and medical staffing agency delivering personal care, homemaking, dementia, post-op, respite, and overnight services across 12 Northeast Ohio counties via offices in Canton, Mayfield Heights, and Boardman.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industries

Live-In & 24/7 In-Home Care (HLADAGAI), Light Housekeeping & Home Upkeep (Non-Medical) (HSABAAAD)

Keywords

• Home care services
• In-home care
• Personal care assistance
• Senior care
• Dementia care

Headquarters

HQ city

Canton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Private Pay Home Care Services: Direct payment from families for in-home care services without relying on insurance programs or government benefits. Provides flexibility, control, and timely service initiation.
2. Medicaid PASSPORT Waiver: State program helping eligible individuals cover home care costs while remaining in their residence. The company provides guidance to help families navigate program requirements.
3. Veterans Aid & Attendance Benefit: VA benefit designed to help eligible veterans and surviving spouses offset home-based care costs. Company offers guidance through the Aid & Attendance process.
4. Long Term Care Insurance: Insurance reimbursement for non-medical home care services when assistance with activities of daily living is required. Company helps families maintain service records for claims submission.
5. CareScout Quality Network: Company is a CareScout Quality Network member, accepting private pay through this quality-certified network.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Home Care by Callos delivers non-medical in-home care services across Northeast Ohio through trained caregivers. Core offerings include personal care, homemaking, family structured caregiving (Medicaid-supported live-in program), respite care, dementia care, post-operative recovery support, and overnight care. The company operates three offices serving 12 counties around Canton, Cleveland, and Youngstown.

Product overview

Home Care by Callos is a home care service provider offering a portfolio of in-home support services across Northeast Ohio. The core service offerings include Personal Care Services (bathing, grooming, mobility), Homemaking Services (cleaning, laundry, meal prep), Family Structured Caregiving (Medicaid-supported live-in caregiver program), Respite Care (temporary caregiver relief), Dementia Care (memory-focused support), Post-Op Care (post-hospitalization recovery assistance), and Overnight Care (nighttime supervision). Payment options include Private Pay, Medicaid PASSPORT Waiver, Veterans Aid & Attendance, and Long Term Care Insurance. The company operates across multiple Ohio counties including Stark, Summit, Cuyahoga, Mahoning, Trumbull, and others, serving Canton, Cleveland, and Youngstown areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Care Services

Quantifiable outcome

• CareScout Quality Network certification indicates meeting rigorous quality standards for home care providers

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• CareScout Quality NetworkcoreGTM or Marketing PartnerHome Care by Callos is a member of the CareScout Quality Network, accepting private pay through this network. The CareScout Quality Network signifies the company has met rigorous quality standards. This partnership provides third-party quality verification and visibility through CareScout's provider directory.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Right at Home: International non-medical home care franchise offering personal care, companionship, and specialty programs; Ohio franchisees serve many of the same Northeast Ohio counties as Home Care by Callos.
• Comfort Keepers: National franchise network providing non-medical in-home care including personal care, homemaking, and companionship, with Ohio franchisees operating in Canton, Cleveland, and Youngstown markets.
• BrightStar Care: Franchise combining non-medical home care and skilled home health with a higher-acuity positioning; competes for the same family decision-maker in Ohio metros while offering medical services Callos does not.
• Amada Senior Care: Franchise specializing in non-medical in-home care and long-term care insurance coordination, with Ohio locations serving veterans and private-pay seniors — a closely comparable model including insurance navigation.
• Visiting Angels: Franchise-based non-medical home care provider offering personal care, respite, and dementia services across the U.S. with multiple Ohio locations overlapping Home Care by Callos's Northeast Ohio service area.
• Senior Helpers: National non-medical home care franchise with personal care, dementia, and Parkinson's programs; operates Ohio locations that overlap the same counties and target similar family caregivers.
• Home Instead: Large national franchise network of non-medical home care agencies serving seniors with personal care, companionship, and homemaking. Many Ohio franchisees operate in the same counties as Home Care by Callos and serve the same private-pay and Medicaid-waiver clients.

Broad incumbents

• Interim HealthCare: Established national provider offering both skilled home health and non-medical personal care services. Operates Ohio offices that compete for the same Medicare, Medicaid waiver, and private-pay clients but at a broader scale and with clinical capabilities Callos does not have.
• Addus HomeCare: Public home and community-based services provider with a sizable Medicaid personal care segment. Adds a multi-state, publicly traded competitor competing for the same Medicaid waiver, dual-eligible, and self-directed care clients in Ohio.
• Help at Home: One of the largest U.S. personal care services providers focused on Medicaid waiver and state-funded home care programs. Operates in Ohio and competes for the same PASSPORT Waiver and self-directed caregiving clients as Callos's Family Structured Care program.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HomeCareByCallosCanton
• LinkedInlinkedin.com/company/home-care-by-callos

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Home Care by Callos