Conex Santé

What Conex Santé does

Conex Santé SAS is a French collaborative telemedicine platform founded in 2020 and headquartered in Labège (with additional offices in Toulouse and Paris). The company serves healthcare professionals and health structures across France with a unified platform built around three core services: Téléexpertise (specialist opinion exchange), Téléconsultation assistée (assisted teleconsultation with connected medical devices), and Staff Conex (secure instant messaging for care coordination). Two complementary services — standard Téléconsultation and Télésoin for paramedical professionals — round out the core offering, and a sub-brand called eDENT provides teledentistry with offline functionality and Full HD intra-oral cameras for vulnerable populations in EHPADs, nursing homes, and prisons. The technical foundation emphasizes regulatory-grade interoperability: HDS-certified hosting on OVH Cloud, ProSanteConnect authentication, and integration with French national systems including INS, DMP, MSSanté, and HL7 FHIR. Payment processing is handled via Online by Monext, and tele-transmission/billing uses Stellair.

The business model is hybrid. Individual healthcare professionals register for free as requirants (requesting professionals), while specialist physicians pay subscriptions to respond to tele-expertise requests. Assisted teleconsultations are billed at €1.20 including tax per act, with the first four acts per professional per month free. Healthcare structures (GHTs, EDS, MSPs, CPTSs) pay custom annual subscriptions that include territorial animation, deployment support, and SI interoperability services. Go-to-market combines a self-serve PLG motion for individual professionals, direct enterprise field sales for structures, and a channel partnership with Dedalus that distributes the platform to Dedalus's GHT client base. Marketing spans LinkedIn, X, Facebook, YouTube explainer videos, a weekly newsletter, and mobile apps on iOS and Android. Named customers include Ramsay Générale de Santé, Narbonne Hospital, ICM, Unilabs, INOVIE Biopyrénées, Biogroup-LCD, CERBALLIANCE, and multiple CPTSs. The company is privately held with no disclosed funding rounds or institutional investors.

Name

Conex Santé

Legal name

CONEX SANTE, SAS

Website

https://conexsante.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Conex Santé is a French collaborative telemedicine platform founded in 2020 that delivers tele-expertise, teleconsultation, and secure messaging for healthcare professionals and health structures across France. Its eDENT sub-brand offers teledentistry for vulnerable populations in care homes and prisons.

Ownership category

akta.pro rank

Product category

Telemedicine / Telehealth Collaboration Software

SIC

Services-Health Services (8000)

akta.pro primary industry

Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI)

akta.pro secondary industries

Multi-Specialty Telehealth Provider Marketplaces (HLALALAA), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ)

Keywords

• Telemedicine platform
• Teleconsultation services
• Healthcare collaboration software
• Secure medical messaging
• Teledentistry solutions

Headquarters

HQ city

Labège

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription - Required Physicians (Specialists): Physicians and general practitioners who are required to respond to teleexpertise requests pay a subscription fee. The contract is for 1 year with monthly payments. The platform builds a network of specialists whose expertise is monetized through subscriptions.
2. Usage-based - Assisted Teleconsultation Contribution: A contribution of €1.20 TTC (including tax) per assisted teleconsultation is charged. The first 4 acts of teleexpertise and assisted teleconsultation per healthcare professional per month are free. Teleconsultation classique and Télésoin are free.
3. Structure/Services Pricing: Custom pricing for healthcare structures (GHT, EDS, MSP, CPTS) with dedicated support, territorial animation, network constitution, and SI interoperability services.
4. Teleexpertise Transaction Fee: Commission applied by Conex Santé on teleexpertise transactions where patients pay via connected client account. Conex Santé deducts commissions before transferring payments to healthcare professionals.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Conex Santé operates a collaborative telemedicine platform that enables healthcare professionals to conduct Téléexpertise (specialist opinion exchanges), Téléconsultation assistée (assisted teleconsultations with connected devices), standard Téléconsultation, Télésoin (nurse/pharmacist remote follow-up), and Staff Conex secure messaging. The platform is sold via custom subscriptions to French healthcare structures (GHT, EDS, MSP, CPTS) and offered freemium to individual practitioners, with the eDENT sub-brand addressing teledentistry for vulnerable populations.

Product overview

Conex Santé offers a unified multi-use telemedicine platform with three core services (Téléexpertise, Téléconsultation assistée, Staff Conex) plus Téléconsultation and Télésoin capabilities. The platform is distributed by Dedalus and integrates with HL7 FHIR standards, ProSanteConnect, DMP, MSSAnté, and Stellair. A specialized sub-product called eDENT provides dental tele-expertise with offline functionality and Full HD intra-oral camera support for vulnerable populations.

Differentiator

Problem solved

Functional benefit

Brands

• eDENT: A teledentistry solution that provides remote dental expertise for elderly care facilities (EHPAD), nursing homes, and correctional centers. The solution works offline and uses intra-oral cameras for preventive dental consultations.

Products and services

• Conex Santé Telemedicine Platform A collaborative telemedicine SaaS platform sold via annual subscription to French healthcare structures (GHT, EDS, MSP, CPTS) enabling Téléexpertise, assisted Téléconsultation with connected devices, Staff Conex secure multi-professional messaging, standard Téléconsultation, and Télésoin nurse/pharmacy remote follow-up. Includes HDS-hosted infrastructure on OVH Cloud, ProSanteConnect/INS/DMP/MSSanté interoperability, mobile apps (iOS/Android), and dedicated territorial animation services.
• eDENT (Télédentisterie) A specialized teledentistry sub-product under Conex Santé that delivers remote dental tele-expertise for preventive oral healthcare access in medico-social establishments (EHPAD), nursing homes, and prisons, using a Full HD intra-oral camera and offline-capable platform for environments with limited connectivity.

Quantifiable outcome

• 80%+ of specialists are contacted by generalists 5-10+ times per week
• +4 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• DEDALUScoreChannel Partner/ Reseller/ DistributorDEDALUS distributes Conex Santé to its GHT (Hospital Groups) client base. The partnership enables Conex Santé to reach hospital networks through DEDALUS's established distribution channel for healthcare IT solutions.
• OVH CloudcoreTechnology or IntegrationOVH Cloud provides HDS (Hébergement Données de Santé) certified hosting for Conex Santé's platform in France, ensuring compliance with French health data regulations under Article L.1111-8 of the French Health Code.
• ProSanteConnectcoreTechnology or IntegrationProSanteConnect provides authentication services enabling healthcare professionals to securely access the Conex Santé platform using standard French healthcare identity systems.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Clickdoc (CompuGroup Medical): European telehealth and appointment booking platform from CompuGroup Medical, a major healthcare IT vendor that already lists as a Conex Santé integration partner. Comparable in offering provider-facing telehealth features, though Clickdoc is part of a much larger healthcare IT portfolio.
• Doctolib: France's dominant digital health platform serving both patients and healthcare professionals with appointment booking, teleconsultation, and increasingly care coordination. Comparable as a French-native telehealth platform targeting healthcare professionals, though Doctolib operates at vastly broader scale across multiple service lines.
• Livi (Kry): Large European digital healthcare provider operating patient-facing teleconsultation services across multiple countries. Comparable as a major European telehealth incumbent, though Livi focuses on B2C video consultations whereas Conex Santé targets provider-to-provider coordination.

Direct peers

• Tessan: French telehealth company deploying teleconsultation booths in pharmacies and other locations across France. Directly comparable French telehealth operator using similar teleconsultation infrastructure, though Tessan's go-to-market emphasizes physical kiosks rather than software.
• Hellocare: French teleconsultation platform offering video consultations between healthcare professionals and patients. Directly comparable as a French provider-to-patient telehealth solution, although Conex Santé differentiates on teleexpertise and care coordination rather than direct patient consultations.
• Qare: French telemedicine platform providing remote consultations to patients across multiple specialties. Comparable as a French telehealth platform serving similar enterprise and insurer buyers; Qare operates B2C/B2B2C teleconsultation rather than Conex Santé's provider-to-provider teleexpertise focus.
• Maiia (Cegedim): French teleconsultation and patient management platform operated by Cegedim, serving healthcare professionals with booking, video consultation and care coordination. Comparable French provider-focused platform with similar target buyers (independent practitioners and small structures).
• Medaviz: French B2B telemedicine platform serving healthcare professionals and structures with teleconsultation and teleexpertise. Most directly comparable peer in terms of both geography (France) and product category (provider-to-provider coordination), competing head-to-head for MSP, CPTS and GHT contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ConexSante
• YouTubeyoutube.com/channel/UCN1GCDWECEEeh9B6JYjw0hg
• Facebookfacebook.com/conexsante
• LinkedInlinkedin.com/company/conex-sante

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conex Santé