What TESSAN does

TESSAN is a Paris-based private telemedicine company founded in 2016 that operates the Téléconsultation Augmentée platform, delivering remote physician consultations through connected medical cabins and kiosks deployed in 1,600+ partner pharmacies, optical retailers (Afflelou), EHPAD senior care facilities, and municipalities across France. The core technical differentiator is the integration of remotely-controlled medical devices — including stethoscope, otoscope, dermatoscope, thermometer, blood pressure monitor, and pulse oximeter — enabling full physical examinations during teleconsultations, a capability unavailable from screen-only telemedicine competitors. The software is certified as a Class I medical device under EU MDR 2017/745 and registered on EUDAMED, while the platform itself holds a French Ministry of Health téléconsultation agrément (valid April 2024–April 2026) and HDS-compliant data hosting on Microsoft Azure and MongoDB.

The company generates revenue through three streams: (i) hardware sales and leases of teleconsultation cabins, kiosks, and portable cases to pharmacy and institutional partners; (ii) recurring monthly subscriptions from these partners covering equipment maintenance, technical support, and platform access; and (iii) per-consultation fees (€25 for general practitioner visits, fully reimbursable by Assurance Maladie and supplementary insurance) processed via Stripe. A network of 500+ registered physicians supports both general practice and specialty consultations (dermatology, pediatrics, ophthalmology, pneumology, geriatrics). The 2024 Tessan IA feature layer, built on OpenAI generative AI, automates symptom questionnaires and consultation summaries for physician review under EU AI Act high-risk classification.

The corporate structure consists of Tessan Group (SAS, the technology parent) and Tessan Med (wholly-owned subsidiary, the licensed medical entity employing physicians), both presided by founder Jordan Cohen. Operations remain entirely France-based, with no disclosed institutional funding, M&A activity, or international expansion to date — suggesting the company has scaled to mid-stage primarily through operating cash flow and reinvestment.

Name

TESSAN

Legal name

Tessan Group

Website

https://tessan.io

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

TESSAN operates a French Ministry of Health-licensed telemedicine platform that places connected medical cabins and kiosks in 1,600+ pharmacies, optical retailers, and municipalities, enabling patients to consult remote general practitioners and specialists via video with full physical examinations.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA)

akta.pro secondary industry

DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA)

Keywords

• Telemedicine services
• Teleconsultation platform
• Connected medical devices
• Digital health solutions
• Remote medical consultation

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Teleconsultation Fees: Patients pay €25 for a general practitioner teleconsultation (vs €30 in-office). Consultations are reimbursable up to 100% by Assurance Maladie and supplementary insurance. Specialist consultations have different pricing.
2. Device Sales/Rental to Pharmacies: Pharmacies purchase or lease Tessan devices (cabins, booths, kiosks) including reader cards and dermatoscopes. Hardware becomes property after full invoice payment. Monthly billing for service.
3. Professional Services for Pharmacy Partners: Monthly subscription service for pharmacies enabling teleconsultation capabilities, with activation and deactivation fees. Service includes equipment provision and technical support.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

TESSAN provides an AI-assisted telemedicine platform and connected medical hardware (cabins, kiosks, cases, teleophthalmology tables) that enable remote physician consultations with physical examination capabilities. The company distributes these devices through a network of 1,600+ partner pharmacies, optical retailers, municipalities, and senior care facilities across France, while also offering direct-to-consumer teleconsultations via web and mobile app. Revenue is generated from teleconsultation fees (€25 per GP visit, 100% reimbursable), hardware sales/rentals to pharmacy partners, and monthly subscription services.

Product overview

TESSAN offers a platform-plus-hardware portfolio for augmented telemedicine in France. The core product is the Téléconsultation Augmentée Tessan platform, which enables remote medical consultations with connected medical devices. The hardware lineup includes the Cabine Premium (full-sized booth with 6 devices), Cabine Slim, Cabine Uno, Borne de téléconsultation kiosk, Mallette portable kit, and Table de téléophtalmologie for eye exams. Additional offerings include Tessan IA (AI-powered pre-consultation questionnaires and automated transcript summaries using OpenAI), and the Téléexpertise dermatologique service (a two-step dermatology specialist consultation). The company operates a network of 1,600 partner pharmacies and 500 physicians across France.

Differentiator

Problem solved

Functional benefit

Brands

• Tessan IA: Artificial intelligence solution for teleconsultation preparation, including automated symptom questionnaire and consultation summary generation.
• Téléconsultation Augmentée Tessan

Products and services

• Téléconsultation Augmentée Tessan (Augmented Teleconsultation Platform) The core telemedicine platform connecting patients with physicians for remote consultations. Patients can consult general practitioners and specialists via video with connected medical devices for physical examinations. Available online and at partner pharmacies.
• Cabine Premium (Premium Cabin) Full-sized teleconsultation booth with 6 connected medical devices (stethoscope, thermometer, tensiometer, oximeter, dermatoscope, otoscope), soundproofing, hygiene ventilation system, and capacity for 3 people. Sold to pharmacies and healthcare facilities.
• Cabine Slim (Slim Cabin) Slimmer version of the teleconsultation cabin offering a compact form factor for pharmacies with limited space. Includes integrated connected medical devices for remote physician consultations.
• Cabine Uno (Uno Cabin) Compact teleconsultation booth variant with integrated medical devices for remote physician consultations, designed for pharmacies and small healthcare locations.
• Borne de téléconsultation (Teleconsultation Kiosk) Standalone teleconsultation terminal offering basic teleconsultation capabilities for pharmacies and health locations, providing an entry-level option for healthcare providers.
• Mallette de téléconsultation (Teleconsultation Case) Portable teleconsultation kit for mobile or temporary deployment of teleconsultation services, allowing healthcare providers to offer remote consultations in various settings.
• Table de téléophtalmologie (Teleophthalmology Table) Specialized teleophthalmology table for eye examinations and vision assessments during teleconsultations with ophthalmologists. Used in optical retail settings.
• Borne check-up (Check-up Kiosk) Health check-up kiosk for preliminary health assessments and vital sign measurements, supporting patient intake and triage before teleconsultations.
• Téléexpertise dermatologique (Dermatology Tele-expertise) Two-step dermatology tele-expertise service: first a teleconsultation with a general practitioner using a dermatoscope, then specialist analysis from a dermatologist with prescription provided if needed.

Quantifiable outcome

• Average wait time of less than 20 minutes for general practitioner consultations
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Partner Pharmacies (Network of 1,600+)coreChannel Partner/ Reseller/ DistributorTessan's primary distribution channel through a network of over 1,600 independent and chain pharmacies across France. Pharmacies host Tessan devices (cabins, kiosks) and provide physical space for teleconsultations. The partnership enables pharmacies to offer expanded healthcare services while Tessan gains physical presence and patient access.
• Afflelou (Optical Retail Chain)coreChannel Partner/ Reseller/ DistributorOptical retail chain offering Tessan teleophthalmology services in stores. Enables faster access to eye examinations and prescription renewals compared to traditional ophthalmologist appointments. Partnership allows Afflelou to offer complete optical services including medical consultations.
• EHPAD (Senior Care Facilities)minorChannel Partner/ Reseller/ DistributorSenior living facilities partner with Tessan to provide on-site medical consultations for residents, reducing the need for external medical visits and transportation challenges.
• Pierrefitte Nestalas MunicipalityminorChannel Partner/ Reseller/ DistributorSmall commune in Hautes-Pyrénées purchased a Tessan kiosk to provide residents with healthcare access after losing local physicians. The municipality owns and operates the device, providing free access to citizens.
• Microsoft AzurecoreTechnology or IntegrationCloud hosting provider for Tessan's telemedicine platform and patient data. Microsoft Azure is HDS (Hébergeur de Données de Santé) certified, meeting French healthcare data hosting requirements.
• MongoDBcoreTechnology or IntegrationDatabase provider for health data collected during teleconsultations. MongoDB is HDS certified for hosting sensitive health information in compliance with French regulations.
• StripecoreTechnology or IntegrationPayment processing platform for patient consultations when third-party payer is not applicable. Handles credit card payments and stores payment methods securely.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Medadom: Medadom operates teleconsultation booths in French pharmacies and healthcare facilities, directly competing with Tessan's pharmacy-based teleconsultation model with similar hardware and reimbursement structure.
• H4D (Hôpital Décentralisé): H4D manufactures connected medical consultation booths (Consult Station) for remote medical exams, directly competing with Tessan's Cabine Premium and Slim hardware product line in French and European markets.
• Qare: Qare is a French telehealth platform offering video consultations with general practitioners and specialists. While not hardware-based like Tessan, it competes for the same patient teleconsultation demand in France.
• Maiia (Cegedim): Maiia is Cegedim's French telehealth and appointment-booking platform for healthcare practitioners. It competes with Tessan for physician and patient adoption across French primary and specialty care.

Broad incumbents

• Doctolib: Dominant French health booking and telehealth platform with tens of millions of users. Doctolib already integrates with Tessan for appointment referrals and could internalize similar functionality, representing both a distribution partner and competitive threat.
• Alan: Alan is a French health insurance company that has expanded into teleconsultation services for its members. It represents a broader incumbent in the French digital health space with overlapping care-delivery ambitions.
• Teladoc Health: Teladoc is a global telehealth incumbent offering virtual care across multiple specialties. While not pharmacy-based, it represents the broader competitive landscape Tessan competes within for telehealth delivery and physician networks.

Regional players

• Livi (Kry): Kry (operating as Livi in France) is a major European telehealth provider offering video GP consultations. It competes in the broader French teleconsultation market though it lacks Tessan's pharmacy-based hardware distribution.
• Doctena: Doctena is a European online medical appointment booking and practice management platform active in France and neighboring countries, providing competitive context for patient acquisition and physician network dynamics.

Emerging players

• Withings: Withings produces connected health devices (blood pressure monitors, scales, thermometers) and has integrated with telehealth services. Its connected-device expertise overlaps with Tessan's hardware integration model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tessan_io
• LinkedInlinkedin.com/company/tessan
• Instagraminstagram.com/tessan_officiel
• Facebookfacebook.com/TessanOfficiel

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TESSAN