UtiliFlex
UtiliFlex provides a cloud-based prepaid energy billing and customer information platform (Juice Prepaid) for distribution utilities, microgrids, and multi-tenant property managers across 26 countries, complemented by AMI/STS-certified meters and supporting hardware.
- Company typePrivate
- Founded2006
- HeadquartersChattanooga, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What UtiliFlex does
UtiliFlex is a Chattanooga, Tennessee-based software company that provides a prepaid-centric customer information and billing system (CIS) for electric utilities, microgrids and minigrids, and multi-tenant property managers. The platform is purpose-built for distribution utilities (Discos) in developing markets and for off-grid community power systems where post-paid billing infrastructure is impractical, addressing non-technical losses, energy theft, and debt non-payment that undermine utility financial viability. UtiliFlex also functions as a lightweight meter data management (MDM) and outage management system (OMS), with built-in loss-prevention analytics.
The core product is Juice Prepaid, a cloud-based SaaS platform that supports both Advanced Metering Infrastructure (AMI) and Standard Transfer Specification (STS) metering technologies and is STS6 certified to IEC-62055-41/-51. The platform comprises Juice Wallet for server-side credit tracking, the Juice Vending API for third-party payment network integration, a consumer mobile app, and managed point-of-sale interfaces for retail vending networks. UtiliFlex also resells a full line of AMI and prepaid electricity meters and enclosures from leading manufacturers (Aclara, Clou, Conlog, Elster, Echelon, Itron, Landis+Gyr) and sells STS encryption hardware. The product line has been extended into prepaid water meters and PayG Solar (pay-as-you-go solar) software for off-grid deployments.
UtiliFlex generates revenue through a mix of recurring SaaS subscriptions for the Juice Prepaid platform, hardware sales (meters, enclosures, and STS encryption modules), and licensing fees for STS-compliant software through the STS Association. Go-to-market is enterprise field sales targeting utilities, microgrid developers, and multi-tenant property managers globally, with end-consumer payment access enabled through partnerships with POS networks, mobile wallets, banks, ATMs, kiosks, and SMS-based token vending. Pricing is quote-based and not publicly disclosed. The company has demonstrated operational scale, serving 15 million+ consumers cumulatively across deployments of up to 300,000 consumers per utility, with 3.8 million automated monthly customer communications and 400,000 monthly disconnect/reconnect cycles.
UtiliFlex firmographics
Firmographics- Name
- UtiliFlex
- Legal name
- Utiliflex
- Website
- https://utiliflex.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- UtiliFlex provides a cloud-based prepaid energy billing and customer information platform (Juice Prepaid) for distribution utilities, microgrids, and multi-tenant property managers across 26 countries, complemented by AMI/STS-certified meters and supporting hardware.
- Ownership category
- akta.pro rank
UtiliFlex industry classification
Industry- Product category
- Utility Management Software
- NAICS
- Custom Computer Programming Services (541511), Water Supply and Irrigation Systems (22131)
- akta.pro primary industry
- Utility & Municipal Billing Platforms (FSAMAJAG)
- akta.pro secondary industries
- Unattended & Self-Service Payments (Kiosks, Vending, Parking, EV Charging) (FSAMADAE), Alternative Payment Methods (APMs) Enablement (BNPL, wallets, local methods) (FSAMACAE)
Keywords
Where UtiliFlex is headquartered
LocationHeadquarters
- HQ city
- Chattanooga
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
UtiliFlex business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Supply Chain, Infrastructure
Revenue model
- Juice Prepaid Software/SaaS: Cloud-based prepaid energy management software platform providing real-time billing, customer management, vending integration, and meter control for utilities. Revenue generated through software licensing and subscription fees for platform access and support.
- Meter Hardware: Sale of AMI, prepaid electricity meters, and enclosures. Full line of metering equipment from supported manufacturers including Aclara, Clou, Conlog, Elster, Echelon, Itron, and Landis+Gyr.
- STS Encryption Hardware: STS6 encryption hardware modules required for secure token-based prepayment systems. Policy is to replace hardware modules rather than re-flash for improved throughput and reliability.
- STS Certification Licensing: STS compliant software licensed through the STS Association, ensuring interoperability with IEC-62055-41 and -51 international standards.
Go-to-market motion1 record
Distribution channels6 records
Marketing channels3 records
UtiliFlex product offering
Product offeringCore offering
UtiliFlex sells the Juice Prepaid cloud platform — a prepaid-centric customer information and billing system for electric (and water) utilities that supports both AMI and STS metering technologies, handles vending, real-time billing, and server-side credit management, and includes light MDM and OMS functionality. The company also sells AMI/prepaid electricity meters, enclosures, STS encryption appliances, and prepaid water meters as complementary hardware, and integrates third-party payment networks (POS, mobile wallets, banks, ATMs, bill payment services, SMS, international remittances) via the Juice Vending API.
Product overview
UtiliFlex offers a comprehensive prepaid energy and metering solutions platform comprising two core products: Juice Prepaid (prepaid energy and real-time billing software) and Utiliflex Metering (metering hardware and infrastructure). These integrate with the Juice Wallet for server-side credit management, STS Prepayment for Standard Transfer Specification compliant token-based systems, and specialized hardware including prepaid electricity meters and prepaid water meters. The platform supports both AMI and STS metering technologies, serving distribution utilities, microgrids/minigrids, and multi-tenant properties across 26 countries.
Differentiator
Problem solved
Functional benefit
Brands
- Juice Prepaid: Prepaid energy software solution allowing consumers to pay upfront for energy, control consumption, and top-up balances via web, mobile, or IVR.
- Juice Wallet
- PayG Solar
Products and services
- Juice Prepaid Cloud-based prepaid energy and real-time billing platform that allows consumers to pay upfront for energy, control their consumption and budget, and top up balances via web, mobile, or IVR without visiting a utility office; supports both AMI and STS metering technologies and is targeted at distribution utilities, microgrids, and multi-tenant properties.
- Utiliflex Metering Full line of AMI (Advanced Metering Infrastructure) meters, prepaid electricity meters, and enclosures supporting leading manufacturers including Aclara, Clou, Conlog, Elster, Echelon, Itron, and Landis+Gyr, enabling distributors to use existing AMI infrastructure for both prepaid and postpaid customers.
- PayG Solar Pay-as-you-go cloud-based software for deploying single-home solar units or scaling to larger utility needs, enabling off-grid solar solutions and supporting community solar grids or single-home PAYG solar with prepayment functionality.
- Juice Prepaid Consumer Mobile App
Quantifiable outcome
- 35% reduction in energy consumption
- +6 more outcomes
Companies that use UtiliFlex
Customer profileSegments3 records
Ideal customer profiles3 records
UtiliFlex technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature8 records
UtiliFlex partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered supported manufacturer and core certification partner.
- Aclarasupported manufacturerAMI meter manufacturer supported by Utiliflex's Juice Prepaid platform. Utilities can leverage existing Aclara AMI metering infrastructure for prepayment service without specialized prepayment meters.
- Clousupported manufacturerAMI meter manufacturer supported by Utiliflex's Juice Prepaid platform for prepayment energy management.
- Conlogsupported manufacturerAMI and prepaid electricity meter manufacturer supported by Utiliflex's metering solutions and Juice Prepaid software.
- Elstersupported manufacturerAMI meter manufacturer integrated with Utiliflex's prepayment platform enabling utilities to use standard Elster meters for prepaid and postpaid customers.
- Echelonsupported manufacturerAMI meter manufacturer supported by Utiliflex's Juice Prepaid platform for utility prepayment solutions.
- Itronsupported manufacturerLeading AMI meter manufacturer integrated with Utiliflex's prepayment platform, enabling utilities to leverage existing Itron infrastructure for prepayment services.
- Landis+Gyrsupported manufacturerAMI meter manufacturer supported by Utiliflex's Juice Prepaid platform, allowing utilities with existing Landis+Gyr meters to implement prepayment solutions.
- STS Associationcore certification partnerLicensing body for Standard Transfer Specification (STS) technology, the globally-accepted open standard for prepayment systems. STS is adopted by IEC as IEC 62055 parts -41 and -51. Utiliflex's Juice Prepaid is STS6 certified.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
UtiliFlex competitors and assessment
Company assessmentDirect peers
- SteamaCo: Cloud-based utility management and prepayment software for water and energy utilities in emerging markets. Highly comparable to UtiliFlex's Juice Prepaid on architecture, target customers (small/mid utilities in developing economies), and prepaid-by-SMS workflow.
- SparkMeter: Provider of smart metering and prepayment software specifically built for microgrids and minigrids in emerging markets. Most directly comparable peer in product and target customer (microgrid developers and off-grid utilities) to UtiliFlex's PayG and microgrid offerings.
- Angaza: PAYGO (pay-as-you-go) software platform for off-grid solar and emerging-market energy distributors. Overlaps with UtiliFlex's PayG Solar product on cloud-based, token-driven prepaid energy management for distribution businesses.
Broad incumbents
- Elster (Honeywell): Legacy AMI meter manufacturer whose products are supported by Juice Prepaid. As part of Honeywell, Elster competes on the broader utility digital transformation stack in which UtiliFlex operates.
- Itron: Global leader in AMI/smart metering with both hardware and utility software offerings. Directly comparable because Itron's metering infrastructure is explicitly supported by UtiliFlex's Juice Prepaid, and the two compete for the same utility IT/AMI modernization budget.
- Schneider Electric (Wiser/Resource Advisor): Global energy management and utility solutions giant. Competes for utility customer mindshare on the broader energy management and metering software stack, particularly with larger Discos and grid-modernization buyers.
- Landis+Gyr: Major AMI and smart-grid vendor whose meters are integrated with UtiliFlex's platform. Competes head-to-head on the prepaid software layer that sits on top of utility metering infrastructure globally.
- Aclara: AMI metering and utility communications provider. Aclara meters are natively supported by UtiliFlex, but Aclara also offers its own utility software suite, making it a direct competitor for the same utility wallet share.
Regional players
- Conlog: South African prepaid electricity and AMI meter manufacturer widely used across African Discos. Directly comparable as both a supported partner of UtiliFlex and a potential competitor supplying integrated prepayment solutions on its own meters.
- Kamstrup: Danish-based smart metering and AMI vendor with strong presence in Europe and selected emerging markets. Comparable in offering AMI/prepayment-capable metering hardware to distribution utilities, similar to the ecosystem in which UtiliFlex operates.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
UtiliFlex social profiles
Digital presenceUtiliFlex compliance and trust
Trust signalCompliance2 records
UtiliFlex financial estimates
Financial estimateRevenue estimate
Valuation estimate
UtiliFlex leadership team
Management profileNumber of profiles
Profiles2 records
UtiliFlex funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UtiliFlex M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UtiliFlex
What does UtiliFlex do?
UtiliFlex sells the Juice Prepaid cloud platform — a prepaid-centric customer information and billing system for electric (and water) utilities that supports both AMI and STS metering technologies, handles vending, real-time billing, and server-side credit management, and includes light MDM and OMS functionality. The company also sells AMI/prepaid electricity meters, enclosures, STS encryption appliances, and prepaid water meters as complementary hardware, and integrates third-party payment networks (POS, mobile wallets, banks, ATMs, bill payment services, SMS, international remittances) via the Juice Vending API.
Is UtiliFlex a public or private company?
UtiliFlex is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was UtiliFlex founded?
UtiliFlex was founded in 2006. It employs 11 to 50 people.
Where is UtiliFlex based?
UtiliFlex is headquartered in Chattanooga, United States, in the North America region.
How does UtiliFlex make money?
Four revenue lines are on record. Juice Prepaid Software/SaaS are the primary driver. The others are meter Hardware, STS Encryption Hardware and STS Certification Licensing.
Who are UtiliFlex's main competitors?
Direct peers on record are SteamaCo, SparkMeter and Angaza. Broad incumbents are Elster (Honeywell), Itron, Schneider Electric (Wiser/Resource Advisor), Landis+Gyr and Aclara. Regional players are Conlog and Kamstrup.
Does UtiliFlex have an API?
Yes. The Juice Vending API allows utilities to easily add third-party payment networks. Distributors can quickly add POS coverage through mobile top-up locations, banks, mobile wallets, bill payment services, etc.
What industry is UtiliFlex in?
UtiliFlex's product category is Utility Management Software. Its primary akta.pro industry code is FSAMAJAG, Utility & Municipal Billing Platforms, with a secondary code of FSAMADAE, Unattended & Self-Service Payments (Kiosks, Vending, Parking, EV Charging). Its NAICS code is 541511.