What Virtudesk does

Virtudesk (legal entity VirtuDesk Inc., incorporated in Washington State) is a US-headquartered business services provider that supplies trained, remote virtual assistants to small and mid-sized businesses, with a primary emphasis on the real estate vertical. The company was founded around 2016-2019 and is headquartered in Bellevue, Washington, with operations supported by an offshore-delivery model implied by 501-1,000 total employees on the firmographic record. Its core offering is dedicated virtual assistants matched to clients through a four-step sales-led process (discovery call, candidate interviews, selection, and onboarding), with specialists across 12 industry verticals including real estate, healthcare, legal, accounting, marketing, property management, logistics, and IT.

The company monetizes through hourly subscriptions billed monthly at published tier rates (administrative/marketing, executive, prospecting/customer service, and transaction-coordinator specializations), with a $450 set-up fee and 3-month minimum commitment applied to all packages. Beyond headcount-led VA services, the product surface extends to inbound/outbound call center services, a free proprietary time-tracking application called Timedly for VA accountability, a VoIP dialer called Tymbl Dialer for outbound operations, and a managed-services overlay for staff oversight. Distribution is concentrated in real estate through partnerships with major franchise brands (Keller Williams, Compass, Berkshire Hathaway, BAM), supplemented by content marketing, webinars, the Leverage online community, and Google reviews as bottom-of-funnel validation.

Virtudesk is privately held, founder-owned, and bootstrapped, with no disclosed institutional funding rounds, no M&A activity, and no regulatory actions in the source data. The company has accumulated brand credentials including a 2022 Stevie Award (American Business Awards Silver), Titan Business Award winner status, a Quartz Best Companies for Remote Workers 2022 listing, and BBB accreditation. Its primary technology differentiator is the Timedly time-tracking app — modest in scope relative to the labor-asset nature of the business.

Name

Virtudesk

Legal name

VirtuDesk Inc

Website

https://myvirtudesk.ph

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Virtudesk is a US-based provider of trained, remote virtual assistants to small and mid-sized businesses, with a primary focus on real estate and 11 additional verticals including healthcare, legal, accounting, and marketing. The firm bundles proprietary tools (Timedly time-tracker, Tymbl dialer) and a sales-led matchmaking process with hourly subscription pricing.

Ownership category

akta.pro rank

Headquarters

HQ city

Bellevue

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Virtual Assistant Hourly Services: Virtudesk charges clients on an hourly basis for virtual assistant services. Pricing tiers range from $955 to $1,235 per hour depending on the assistant specialization required. All packages require a $450 set-up fee and a 3-month minimum commitment period.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Virtudesk provides remote virtual assistant services to businesses, primarily small and mid-sized firms, across multiple verticals including real estate, healthcare, legal, accounting, marketing, and property management. The company recruits, vets, and assigns trained virtual assistants to clients on a monthly subscription basis, complemented by call center services, a proprietary time-tracking tool (Timedly), a VoIP dialer (Tymbl Dialer), and management services for VA oversight.

Product overview

Virtudesk is a business service provider offering a suite of outsourcing solutions centered on virtual assistants, complemented by proprietary productivity tools. The core offering is Virtual Assistants who are trained on industry-specific tools and provide remote support across administrative, marketing, customer service, and specialized business functions. This is complemented by Call Center services for customer communication needs. The product portfolio includes two proprietary add-on tools: Timedly (a time-tracking application provided free to clients for VA accountability monitoring) and Tymbl Dialer (a VoIP dialer for outbound calling/prospecting). Additionally, Management Services provides staff oversight. The company serves diverse industries including Real Estate, Healthcare, Legal, Accounting, Marketing, and more, with VAs specialized by sector.

Differentiator

Problem solved

Functional benefit

Brands

• Timedly: Time-tracking tool and app provided free to Virtudesk clients for accountability and monitoring virtual assistant work hours
• Tymbl Dialer
• Leverage

Products and services

• Virtual Assistants Pre-vetted, industry-trained remote virtual assistants who handle administrative, marketing, customer service, executive support, prospecting, and transaction coordination tasks for businesses on a monthly subscription basis.
• Call Center Services Inbound and outbound call center services providing customer communication support for businesses, including lead handling, appointment setting, and customer service calls.
• Tymbl Dialer VoIP dialer application designed for efficient outbound calling and prospecting operations, supporting sales and customer service teams.
• Management Services Staff management solutions providing oversight, coordination, and operational support for client virtual assistant teams.

Quantifiable outcome

• Virtudesk claims to enable business growth through efficient task delegation while maintaining cost-effectiveness compared to hiring in-house staff

Named customers3 records

Segments12 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Nine partnerships are on record, tiered minor and core.

• EzlogzminorGTM or Marketing PartnerEzlogz appears as a partner/client in Virtudesk's partner logo section, suggesting a referral or collaborative relationship in the trucking/logistics industry vertical.
• Berkshire HathawaycoreGTM or Marketing PartnerMajor real estate brand partnership. Berkshire Hathaway HomeServices is one of the largest real estate franchises, indicating Virtudesk serves agents and brokers within this major real estate brand network.
• Cole RealtyminorGTM or Marketing PartnerCole Realty appears as a partner in Virtudesk's client portfolio, indicating service provision to this real estate brokerage.
• 21minorGTM or Marketing Partner21 appears as a partner/client in Virtudesk's logo section, likely representing a real estate brand or company.
• CompasscoreGTM or Marketing PartnerCompass is a major luxury real estate technology platform. Partnership indicates Virtudesk provides VA services to Compass-affiliated agents and teams.
• Keller Williams (KW)coreGTM or Marketing PartnerKeller Williams is one of the largest real estate franchises globally. KW partnership is a key strategic relationship for Virtudesk's primary real estate vertical.
• BAM (Broke Agent Media)coreGTM or Marketing PartnerBAM (Broke Agent Media) is a prominent real estate education and media company. The company founder (Byron Lazine) is a visible Virtudesk advocate and customer, indicating a strong referral and co-marketing relationship.
• LandvoiceminorGTM or Marketing PartnerLandvoice appears as a partner in Virtudesk's network, suggesting collaboration in the real estate or lead generation space.
• FlyhomesminorGTM or Marketing PartnerFlyhomes is a real estate technology company. Partnership indicates Virtudesk provides operational support to Flyhomes-affiliated agents.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Boldly: Boldly provides premium subscription-based virtual assistant services for executives and small businesses, with comparable US-market positioning, dedicated-account-manager model, and tiered pricing for specialized roles.
• Wishup: Wishup is an India-based virtual assistant services company serving US SMBs and startups with dedicated remote assistants, comparable in its subscription model and VA-staffing orientation.
• Wing Assistant: Wing is a virtual assistant company offering dedicated remote staff (assistants, sales support) on monthly subscriptions, with overlapping customer segments in real estate, e-commerce, and professional services.
• Time Etc: Time Etc is a US/UK virtual assistant agency offering trained remote assistants to entrepreneurs and small businesses, with a similar discovery-call sales motion and tiered pricing based on assistant specialization.
• MyOutsourcer: MyOutsourcer provides dedicated virtual assistants and back-office support teams for real estate and small business clients, with a similar vertical concentration on real estate and SMB pricing tiers.
• BELAY: BELAY is a US-based virtual staffing company providing dedicated virtual assistants, accountants, and copywriters to businesses, with a similar SMB-focused model of pre-vetted remote staffing across multiple verticals.
• Prialto: Prialto provides dedicated virtual assistants paired with a personal success manager for SMB and mid-market clients, with a closely comparable account-manager-led service model and recurring monthly billing.
• FreeUp: FreeUp is a pre-vetted freelance marketplace specializing in e-commerce, digital marketing, and virtual assistant talent, offering comparable pre-vetting and hourly/recurring engagement models.

Broad incumbents

• Upwork: Upwork is a large public freelance marketplace where businesses hire virtual assistants and remote contractors directly, representing a broader incumbent that competes for the same VA-sourcing wallet share.
• Fiverr: Fiverr is a global freelance services marketplace with significant VA and admin-support category depth, serving as a broad incumbent alternative for SMBs considering outsourced remote help.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/virtudeskcom
• LinkedInlinkedin.com/company/virtudesk

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Virtudesk