What Cyberteam does

CyberTeam (legal entity Techneto, Inc.) is a US-based managed IT services provider founded in 1999 by two lifelong friends with military intelligence backgrounds, headquartered in Purchase, New York (Westchester County). The company operates a 'Security-First IT' managed services model that bundles proactive cybersecurity monitoring, IT infrastructure management, and regulatory compliance (HIPAA, SOC 2) for businesses primarily in regulated verticals—healthcare and financial services—with secondary exposure to other regulated industries. Its product surface spans a core Security-First IT Services offering plus approximately 20 add-on modules including Endpoint Antivirus with AI/ML anomaly detection, Extended Detection & Response (XDR), 24x7 Managed Detection & Response (MDR), Security Information & Event Monitoring (SIEM), Dark Web Monitoring, Email Threat Protection, Security Awareness Training, Pen Testing, Vulnerability Scanning, Two-Factor Authentication, Backup & Recovery, VoIP, and a Compliance-as-a-Service (CaaS) module. Strategic technology integrations include Microsoft (Azure, Microsoft 365), SentinelOne (AI-powered endpoint protection), Webroot, and Veeam, indicating a multi-vendor stack rather than a proprietary platform.

The business model combines subscription-based managed IT (billed per device or per user with MSA-driven auto-renewal), usage-based consulting (block-of-hours and hourly onsite, with 1.5x off-hours rates), third-party hardware/software resale (Microsoft, Cisco Meraki), and higher-margin vCISO advisory engagements. Go-to-market is sales-led and consultation-based, with a Westchester-based field-sales team for the NY metro and an inside-sales motion (914-area-code phone and [email protected] email) supporting nationwide inquiries; marketing relies on a content/SEO blog, email newsletter funnel, live chat, and client testimonials. Leadership remains with co-founders Leonard Galati (CEO & Partner) and Andrew Finn (CFO & Partner); the company is privately held and bootstrapped with no disclosed funding rounds, M&A activity, or external investors. With 11-50 employees and 25+ years of operating history, CyberTeam is a small, established regional MSP that has steadily productized compliance and security adjacencies on top of a traditional managed-IT core.

Name

Cyberteam

Legal name

Techneto, Inc.

Website

https://cyberteam.us

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

CyberTeam is a New York-based managed IT services provider founded in 1999 that delivers security-first managed IT, cybersecurity, and regulatory compliance (HIPAA, SOC 2) to healthcare, financial services, and other regulated businesses across the US.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Detection & Response (MDR) & SOC Services (HDADAGAG)

akta.pro secondary industries

Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ), Vulnerability Management & Penetration Testing Services (BPAEADAD), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Managed IT services
• Cybersecurity compliance
• Managed detection response
• HIPAA SOC 2 compliance
• Virtual CISO services

Headquarters

HQ city

Purchase

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Monthly recurring managed services billed per device or per user. Includes remote monitoring, helpdesk support, cybersecurity services, and infrastructure maintenance. Services auto-renew per MSA terms.
2. Professional Services / Consulting: Hourly billed technical consulting and block of hours services. Provided on-demand during business hours (8AM-5PM ET) or at 1.5x rates for non-business hours. Minimum one-hour for off-hours support.
3. Third Party Products: Hardware, software, and peripheral equipment procured on behalf of clients. Per seat/device access licenses from vendors like Microsoft and Cisco Meraki. These are non-refundable once ordered.
4. vCISO Services: Virtual Chief Information Security Officer expertise providing strategic oversight and tailored security solutions without full-time executive hiring costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

CyberTeam delivers managed IT services with a security-first approach for businesses in regulated industries. Core offerings include proactive 24/7 cybersecurity monitoring, endpoint protection, managed detection and response (MDR), compliance automation for HIPAA and SOC 2, and strategic vCISO/vCIO advisory. Services are bundled with third-party technology products (Microsoft, SentinelOne, Webroot, Veeam) under per-device or per-user monthly subscriptions.

Product overview

CyberTeam is a managed IT services company that offers a unified Security-First IT Services portfolio encompassing managed IT, cybersecurity, and compliance solutions. The core Security-First IT Services platform combines proactive security measures, IT support, regulatory compliance guidance, and vCISO expertise. Supporting the core offering is a comprehensive suite of specialized security add-on modules including Dark Web Monitoring, Email Threat Protection, Endpoint Antivirus & Malware Protection, Extended Detection & Response (XDR), End User Security Awareness Training, Managed Detection & Response (MDR), Password Manager, Penetration Testing, Remote Monitoring and Management, Security Incident & Event Monitoring (SIEM), Server Monitoring & Maintenance, Two Factor Authentication, Vulnerability Scanning, and VoIP Services. Additional offerings include Backup and File Recovery with AES encryption and Compliance-as-a-Service for HIPAA and SOC 2 compliance monitoring.

Differentiator

Problem solved

Functional benefit

Products and services

• Security-First IT Services Comprehensive managed IT services that prioritize cybersecurity, combining proactive security measures, IT support, regulatory compliance guidance, and 24/7 monitoring for businesses in regulated industries such as healthcare and financial services.
• Managed Detection and Response (MDR) 24x7 managed network detection and response service providing real-time continuous monitoring, threat hunting, real-time threat response, security reports, and 24x7x365 access to a security team for incident response.
• Compliance-as-a-Service (CaaS) Regulatory compliance solution enabling monitoring across HIPAA Security, HIPAA Privacy, and SOC 2 regulations, with access to training videos, templates, compliance audits, and automated reminders.
• Virtual Chief Information Security Officer (vCISO) Virtual CISO service responsible for drafting strategic security plans to ensure company meets security objectives, setting priorities, developing strategies, and creating operational plans without the cost of a full-time executive hire.
• Virtual Chief Information Officer (vCIO) Virtual CIO service acting as main point of contact for business-related IT issues, providing strategic guidance, budget planning, best practices, technology education, and technology documentation.
• Penetration Testing Cybersecurity testing service simulating cyberattacks against IT infrastructure to identify exploitable vulnerabilities, including external, internal, PCI, and web application pen testing methodologies.
• VoIP Services Scalable VoIP-based telephone service with call transferring, voicemail, caller ID, call hold, conference calling, call waiting, and mobile app dialing functionality.

Quantifiable outcome

• 90-second response time for phone support during business hours
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• MicrosoftcoreTechnology or IntegrationTechnology integration partner providing cloud and productivity platform solutions. Microsoft ecosystem integration includes Azure services, Microsoft 365, and related security solutions. Referenced in technology partnerships and blog content on MFA for Microsoft 365 accounts.
• SentinelOnecoreTechnology or IntegrationEndpoint protection and autonomous AI-powered cybersecurity platform. Core technology partner for endpoint security services, referenced in homepage technology partners section.
• WebrootsupportingTechnology or IntegrationCloud-based endpoint protection and security awareness training solutions. Part of the technology partner ecosystem, providing next-generation antivirus and malware protection services.
• VeeamsupportingTechnology or IntegrationBackup and data management solutions provider. Technology partner for backup and disaster recovery services, referenced in homepage partners section.
• Third Party Providers (Various)coreTechnology or IntegrationMultiple upstream providers for services including help desk, malware detection, firewall and endpoint security, backup and disaster recovery, and software monitoring. Services provided 'as is' basis with CyberTeam as reseller/facilitator. Includes dark web monitoring, SIEM, MDR, and other specialized security services.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ConnectWise: Broad incumbent offering PSA, RMM, and security (ScreenConnect, ConnectWise MDR) to the MSP ecosystem. Shapes the competitive landscape CyberTeam operates in by providing shared tooling and competing MDR services.
• Kaseya: Major provider of MSP/MSSP management platforms (RMM, PSA, security) that CyberTeam's competitors rely on. Indirect competitor — controls underlying infrastructure many competing MSSPs use.

Emerging players

• Blackpoint Cyber: MSSP/MDR provider purpose-built for the MSP channel, offering MDR, vulnerability management, and compliance services to small and mid-market MSPs and their end clients. An emerging threat to CyberTeam's bundled offering.
• Arctic Wolf: Fast-growing MDR/security operations platform targeting SMB and mid-market with subscription pricing. Represents the scaled, automation-heavy threat to CyberTeam's regional MSSP model.
• Expel: Transparent MDR provider built on a cloud-native SOC platform serving mid-market across regulated verticals. Competes for the same MDR/XDR wallet CyberTeam sells into.

Direct peers

• eSentire: Pure-play MDR provider with 24/7 SOC services for mid-market and enterprise, including regulated industries (financial services, healthcare). Competes with CyberTeam's MDR/SIEM modules.
• Netsurion: MSSP focused on managed detection and response for SMB/mid-market, with strong compliance (PCI, HIPAA) positioning. Directly competes in CyberTeam's regulated-vertical niche with a similar service catalog.
• Dataprise: Mid-market managed IT and cybersecurity services provider with a similar regional focus and full-stack security offerings (MDR, compliance, vCIO). Comparable in size, vertical mix (regulated industries), and direct-sales GTM targeting mid-market accounts.
• TPx Communications: Managed IT, cybersecurity, and unified communications provider serving SMB and mid-market across regulated verticals. Overlaps directly with CyberTeam's managed IT + VoIP + managed security bundle.
• Integris: Regional MSP/MSSP providing managed IT, cybersecurity, and vCIO services to mid-market clients including regulated industries. Closely mirrors CyberTeam's service portfolio, vertical focus, and relationship-driven sales motion.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/GOCYBERTEAM
• Facebookfacebook.com/gocyberteam
• LinkedInlinkedin.com/company/gocyberteam

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyberteam