Buurtteam Amsterdam

What Buurtteam Amsterdam does

Buurtteam Amsterdam is a non-profit, municipally-commissioned social support organization established on April 1, 2021 to provide free, neighborhood-based assistance to all residents of Amsterdam across seven life domains: care (zorg), money (geld), housing (wonen), health (gezondheid), work (werk), social connection (ontmoeten), and safety (veiligheid). It serves the entire Amsterdam population, with particular focus on residents facing financial hardship, mental health or addiction challenges, youth and elderly loneliness, unemployment, caregiver burden, and domestic safety concerns. Services are delivered at no cost via approximately 40 neighborhood team locations across all eight city districts (Centrum, West, Nieuw-West, Zuid, Noord, Zuidoost, Oost, plus Weesp/Driemond), through home visits, walk-in access, phone, email, and an online contact form.

The core product is the neighborhood team service itself, augmented by a growing module portfolio including youth support (ages 18–27), debt counseling (Schuldhulpverlening), caregiver (mantelzorg) support, youth and elderly loneliness programs, day care (dagbesteding), supported independent living (begeleid wonen), low-income assistance, and money-lending advisories. Buurtteam Amsterdam does not operate proprietary technology platforms; the model is human-centered, delivered by professional social workers, caregivers, and ervaringsdeskundigen (experts with personal lived experience of care needs), supplemented by a consortium of specialized partner organizations across each district.

The business model is government-funded: the Municipality of Amsterdam commissions and pays for seven district-level Buurtteam organizations, each a collaboration between multiple social-service providers. There is no fee to end users, no commercial revenue stream, and no venture or private equity investment disclosed. GTM is community-led and direct-to-consumer, relying on walk-in access, referrals from GPs, hospitals, housing corporations, and Ouder- en Kindteams, plus social media, newsletters, community events, and multilingual information channels to reach non-Dutch-speaking residents.

Name

Buurtteam Amsterdam

Legal name

Buurtteam Amsterdam

Website

https://buurtteamamsterdam.nl

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

Buurtteam Amsterdam is a non-profit, municipally-funded organization that delivers free neighborhood-based social support to all Amsterdam residents across care, money, housing, health, work, social connection, and safety, via approximately 40 teams across the city's eight districts.

Ownership category

akta.pro rank

Product category

Social Support Services

NAICS

Other Individual and Family Services (62419), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industry

Companion Care & Social Support (non-clinical) (HLADAGAB)

Keywords

• Social support services
• Neighborhood community care
• Welfare advisory services
• Debt counseling support
• Caregiver assistance programs

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government-funded social services: Buurtteam Amsterdam is funded by the municipality of Amsterdam. The municipality commissioned 7 buurtteam organizations (one per city district) to provide neighborhood-based social support services. Services are free for all Amsterdam residents.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Buurtteam Amsterdam provides free neighborhood-based social support services across all Amsterdam districts. Professional caregivers and ervaringsdeskundigen (experienced experts with personal lived experience) deliver assistance across seven life domains: care, money, housing, health, work, social connection, and safety. Services are delivered at approximately 40 neighborhood locations, at residents' homes, or other convenient places, with no referral required.

Product overview

Buurtteam Amsterdam is a free social support service operating across all Amsterdam districts, consisting of neighborhood teams staffed by professional care and welfare workers plus experienced experts. The core product is the neighborhood team service itself, which provides free assistance to all Amsterdammers with questions about care, housing, health, income/work, social connections, and safety. The organization operates as a platform-plus-modules structure: the core Buurtteam service serves as the primary access point, supplemented by specialized modules for youth support, debt counseling, caregiver support, loneliness programs for different age groups, day care services, supported living, low income assistance, and money lending advisories. Since April 1, 2021, seven neighborhood team organizations have operated across Amsterdam's districts (Centrum, West, Nieuw-West, Zuid, Noord, Zuidoost, Oost, and Weesp/Driemond), each consisting of multiple local teams serving specific neighborhoods.

Differentiator

Problem solved

Functional benefit

Products and services

• Buurtteam Amsterdam Core Services Free neighborhood support services provided by local teams across Amsterdam's districts, helping residents with questions about care, housing, health, income, work, social connections, and safety. The service connects residents with appropriate support through an intake and personalized support plan process.
• Youth Support Services Specialized support services for young adults aged 18-27 in Amsterdam, addressing money management, housing, mental health, loneliness, and finding work. Includes youth-specific debt counseling and financial cafes.
• Debt Counseling Free debt assistance services helping Amsterdammers manage financial problems, create repayment plans, and navigate administrative tasks. Includes specialized support for entrepreneurs, self-employed, and youth.
• Caregiver Support Support services for informal caregivers (mantelzorgers) in Amsterdam, including information about allowances, respite care, caregiver contracts, and appreciation activities for caregivers.
• Youth Loneliness Support Specialized services addressing loneliness among young people in Amsterdam, connecting youth with activities, buddy programs, and youth centers to combat social and emotional isolation.
• Elderly Loneliness Support Services helping elderly Amsterdammers combat loneliness through activities, buddy programs, practical assistance with daily tasks, and connection to community resources.
• Day Care Services Organized daytime activities for various groups including children, youth, adults, and elderly. Includes drop-in programs, guided participation, working programs, and supported employment-plus programs.
• Supported Living Supported independent living services for adults with physical disabilities, psychiatric conditions, addiction, or mild intellectual disabilities. Includes room training for youth transitioning to independent living.
• Low Income Support Assistance for Amsterdam residents with low income to access government subsidies, benefits, municipal tax exemptions, child packages, and Stadspas resources for sports and cultural activities.
• Money Lending Advisory Services Advisory services helping Amsterdammers understand the risks of borrowing money, including information about BKR registration, credit card debt, flash credits, and safe borrowing alternatives.

Named customers6 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

25 partnerships are on record, tiered core and minor.

• De Sociale MaatschapcoreStrategic or Co-development Partner · 1 April 2021De Sociale Maatschap is a key organizational partner for Buurtteam Amsterdam Noord and Buurtteam Amsterdam Zuid. They are the umbrella organization under which Buurtteam Amsterdam Zuid operates, providing social services and community support.
• DorascoreStrategic or Co-development Partner · 1 April 2021Doras is a partner in Buurtteam Amsterdam Noord, providing specialized social services and support within the neighborhood team structure.
• perMens (Volksbond/StreetCornerWork)coreStrategic or Co-development Partner · 1 April 2021perMens, including Volksbond and StreetCornerWork, is a partner across multiple districts (Noord, Zuid, Nieuw-West, Oost) providing community support and social services.
• EveancoreStrategic or Co-development Partner · 1 April 2021Evean provides healthcare and support services as a partner in Buurtteam Amsterdam Noord and Buurtteam Amsterdam Zuid.
• Werk & Begeleiding Noord-Holland (Philadelphia)coreStrategic or Co-development Partner · 1 April 2021Werk & Begeleiding Noord-Holland (affiliated with Philadelphia) is a partner in Buurtteam Amsterdam Noord and Buurtteam Amsterdam Oost, providing employment support and guidance services.
• CombiwelcoreStrategic or Co-development Partner · 1 April 2021Combiwel is the lead partner in Buurtteam Amsterdam West, providing comprehensive social services and community support.
• HVO-QueridocoreStrategic or Co-development Partner · 1 April 2021HVO-Querido is a partner in Buurtteam Amsterdam West, Buurtteam Amsterdam Nieuw-West, and Buurtteam Amsterdam Zuidoost, providing homeless support and social services.
• Regenboog GroepcoreStrategic or Co-development Partner · 1 April 2021Regenboog Groep partners with Buurtteam Amsterdam West to provide LGBTQ+ inclusive support services.
• PuurZuidcoreStrategic or Co-development Partner · 1 April 2021PuurZuid is a partner in Buurtteam Amsterdam Zuid, providing neighborhood-based social services.
• SEZOcoreStrategic or Co-development Partner · 1 April 2021SEZO is a partner in Buurtteam Amsterdam Nieuw-West, providing social and employment support services.
• Sensa ZorgcoreStrategic or Co-development Partner · 1 April 2021Sensa Zorg partners with Buurtteam Amsterdam Nieuw-West to provide healthcare services.
• Dynamo AmsterdamcoreStrategic or Co-development Partner · 1 April 2021Dynamo Amsterdam is a partner in Buurtteam Amsterdam Oost, providing youth services and community support. Also organizes workshops, training, sports events for youth in Amsterdam.
• Leven & ZorgcoreStrategic or Co-development Partner · 1 April 2021Leven & Zorg is a partner in Buurtteam Amsterdam Oost, providing care and support services.
• Zorggroep Amsterdam Oost (ZGAO)coreStrategic or Co-development Partner · 1 April 2021Zorggroep Amsterdam Oost (ZGAO) is a partner in Buurtteam Amsterdam Oost, providing healthcare services.
• B&AcoreStrategic or Co-development Partner · 1 April 2021B&A is a partner in Buurtteam Amsterdam Zuidoost, providing social services.
• CordaancoreStrategic or Co-development Partner · 1 April 2021Cordaan is a partner in Buurtteam Amsterdam Zuidoost, providing healthcare and support services.
• Stichting CentramcoreStrategic or Co-development Partner · 1 April 2021Stichting Centram is a partner in Buurtteam Amsterdam Centrum, providing center-city social services.
• Veilige HavencoreStrategic or Co-development Partner · 1 April 2021Veilige Haven is a partner in Buurtteam Amsterdam Centrum, providing safe harbor and support services.
• Markant (Centrum voor Mantelzorg)minorStrategic or Co-development PartnerMarkant, center for informal care, collaborates with Buurtteam Amsterdam to organize annual Mantelzorg (caregiver) appreciation activities around the Day of Informal Care (November 9).
• Gemeente Amsterdam (Municipality of Amsterdam)coreOthersThe municipality of Amsterdam commissioned the 7 buurtteam organizations (one per city district) to provide neighborhood-based social support services starting April 1, 2021. The municipality funds and oversees the buurtteam structure.
• Healthcare Providers (GPs, District Nursing, Mental Health Services)coreStrategic or Co-development PartnerBuurtteams collaborate with GPs, district nurses, mental health services, hospitals, and other healthcare providers to ensure comprehensive support for residents.
• Woningcorporaties (Housing Corporations)coreStrategic or Co-development PartnerHousing corporations collaborate with buurtteams on housing-related support and solutions for residents.
• Ouder- en Kindteams (Parent and Child Teams)coreStrategic or Co-development PartnerParent and Child Teams work together with buurtteams on family and child-related support services.
• Sociale Verzekeringsbank (SVB)minorStrategic or Co-development PartnerSVB provides standard care contracts (zorgovereenkomsten) that can be downloaded for informal caregivers receiving PGB (Personal Budget) payments.
• Zorgboerderijen (Care Farms)minorStrategic or Co-development PartnerCare farms that offer day activities for various target groups including children, adults, and elderly with physical or intellectual disabilities.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Cordaan: Major Amsterdam-based healthcare and social services organization providing elderly care, supported living and welfare services; lead partner in Buurtteam Amsterdam Zuidoost. Broader portfolio but overlapping service lines and customer segments.
• HVO-Querido: Established Amsterdam social services organization specializing in homeless support and housing reintegration; partner across multiple Buurtteam Amsterdam districts. Comparable mission and beneficiary base, but specialized rather than broad-based.
• Combiwel: Amsterdam West-based social services and community organization serving as lead partner in Buurtteam Amsterdam West. Direct local peer with very similar service mix and beneficiary profile in the same municipality.
• Evean: Major North Holland healthcare and support provider offering elderly care, district nursing and welfare services; partner in Buurtteam Amsterdam Noord and Zuid. Larger, more clinical incumbent with overlapping neighborhood-care footprint.
• Philadelphia Zorg: Large Dutch care organization supporting people with physical and intellectual disabilities; partner via Werk & Begeleiding Noord-Holland in Buurtteam Amsterdam Noord and Oost. Comparable welfare mission but narrower disability-focused scope.
• PerMens: Amsterdam-based social services organization (including Volksbond and StreetCornerWork heritage) operating across multiple Buurtteam districts. Direct local peer with overlapping community welfare and supported-living offerings.

Direct peers

• Stichting Welzijn Eindhoven: Eindhoven's municipal social welfare foundation running neighborhood-based welfare support similar to Buurtteam Amsterdam. Comparable as a Dutch municipal welfare provider operating at neighborhood level with multi-domain scope.
• Sociaal Wijkteam Rotterdam: Rotterdam's municipal neighborhood social teams providing free community-based welfare support to residents in similar life domains. Comparable as a city-commissioned, neighborhood-distributed welfare delivery model serving a large Dutch urban population.
• Wijkteam Den Haag: The Hague's neighborhood social teams delivering free, multi-domain welfare support to residents. Closely comparable city-commissioned wijkteam structure with similar referral channels from healthcare and housing partners.
• Wijkteam Utrecht: Utrecht's municipal social services wijkteam offering free, neighborhood-based support across similar life domains (income, work, housing, health, safety, relationships) to city residents. Directly comparable operating model, customer base and municipal-commissioned funding structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCa2PXN-mDviby3oikzhsPaA
• Facebookfacebook.com/buurtteamamsterdamwest
• LinkedInlinkedin.com/company/buurtteam-amsterdam-west
• Instagraminstagram.com/buurtteam_west
• Xx.com/btnieuwwest

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Buurtteam Amsterdam