Marston's Telecom

What Marston's Telecom does

Marston's Telecoms (legal entity: Marstons Telecoms Ltd.) is a UK business-to-business internet service provider and managed telecoms company founded in 2008 as the in-house connectivity arm of FTSE-250 pub and brewing group Marston's PLC. The company operates its own carrier-grade Tier 2 fibre network with three London data centres and one Hull data centre connected via dark fibre, designed for 99.999%+ uptime and Ofcom-accredited with PCI-DSS compliance. Direct private interconnects exist with LINX, LONAP, AWS, Microsoft Azure and Google Cloud, and access options range from xDSL through to Ethernet leased lines.

The product portfolio centres on managed business broadband and WiFi (Connectivity), cloud-based hosted voice/VoIP with Microsoft Teams integration, fully configured hardware and installation, multi-provider mobile SIMs with E-SIM technology spanning EE, Vodafone and O2, and a free Tech Check technology audit. A separate reseller partner programme and integrations with Wireless Social (guest WiFi analytics) and Sunday (hospitality payments) extend the proposition into adjacent hospitality software. Revenue is generated through monthly recurring subscriptions for connectivity, hosted voice and mobile, plus hardware sales, managed services and professional services; pricing is quote-based and not publicly disclosed. The customer base spans UK hospitality and leisure (primary), film studios, education, theatres, retail and local authorities, with the parent company's pub estate serving as a captive anchor of thousands of sites.

Name

Marston's Telecom

Legal name

Marstons Telecoms Ltd.

Website

https://marstonstelecoms.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Marston's Telecoms is a UK B2B ISP and managed telecoms provider operating its own Tier 2 fibre network and four data centres, delivering connectivity, hosted voice, mobile and hardware services primarily to UK hospitality and leisure businesses via direct sales and a reseller channel.

Ownership category

akta.pro rank

Product category

Business Telecommunications & Connectivity Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industry

VoIP Access & ITSP Services (HDAIAHAD)

Keywords

• Business broadband
• Managed connectivity
• Hosted voice
• Telecoms reseller
• Hospitality WiFi

Headquarters

HQ city

Wolverhampton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Connectivity Services: Managed broadband, WiFi, and fibre connectivity services for businesses across the UK.
2. Hosted Voice/VoIP: Cloud-based phone system significantly cheaper than traditional phone systems with built-in business continuity. Monthly rentals and call costs.
3. Hardware & Installation: Supply, configuration, and installation of network infrastructure and hosted voice hardware. Fully configured and managed hardware across all levels of the network.
4. Mobile Connectivity: Business mobile SIM services with network guarantee across EE, Vodafone, and O2. E-SIM technology and mobile app for hosted voice.
5. Managed Services: Fully managed service as standard including proactive monitoring, troubleshooting, and support. End-to-end solutions with one supplier.
6. Professional Services: Site surveys, cabling, installations, IT migrations, and technology audits (Tech Check).

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Marston's Telecoms provides managed business connectivity (broadband and WiFi) and cloud-based hosted voice/VoIP solutions to UK hospitality, leisure, education, film studio, theatre, retail, and public-sector customers over its own Tier 2 carrier-grade fibre network. Core services include connectivity, hosted voice, hardware supply and installation, mobile SIM connectivity, and a free technology audit (Tech Check), bundled as a single-supplier, fully managed proposition.

Product overview

Marston's Telecoms offers a unified portfolio of telecommunications services anchored by core connectivity and voice solutions, supplemented by hardware, mobile, and consulting services. The primary offerings are Connectivity (managed broadband and WiFi over the company's own Tier 2 fibre network) and Hosted Voice (cloud-based VoIP phone systems). These core services are supported by Hardware & Installation, Mobile Connectivity & SIMs, and a free Tech Check audit service. The company also provides access to Trusted Partners for specialized hospitality needs including Sunday (PDQ payments and table ordering) and Wireless Social (WiFi analytics). Services target UK hospitality, leisure, education, theatres, and retail sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Connectivity (Business Broadband & Managed WiFi) Managed broadband and WiFi services delivered over the company's own secure fibre carrier-grade Tier 2 network. Offers multiple access options from xDSL to Ethernet leased lines, unified threat management, and 24/7 UK-based support for UK hospitality, leisure, education, film studio, theatre, and retail customers.
• Hosted Voice & VoIP Phone Systems Cloud-based VoIP phone system with one number for up to five devices, voicemail to email, time-based routing, real-time call stats, call barring and recording, MS Teams integration, video conferencing, and chat screens. Sold as a significantly cheaper alternative to traditional phone systems with built-in business continuity, particularly relevant ahead of the 2027 PSTN switch-off.
• Hardware & Installation Supply, configuration, and installation of network infrastructure and hosted voice hardware, including full site WiFi surveys, cabling, IT migrations, proactive monitoring, disaster recovery, and firmware updates for security and compliance. Designed to leverage Marston's buying power for competitive hardware pricing.
• Mobile Connectivity & SIMs Business mobile services enabling staff to swap between EE, Vodafone, and O2 networks at no cost. Utilises E-SIM technology for business and personal calls on the same device and includes a hosted voice mobile app for off-site call answering and mobile hotspot functionality.
• Tech Check Free, no-obligation technology audit that reviews telecoms and tech setup with deep-dive analysis of suitability, customised requirements assessment, and a comprehensive cost audit. Includes a remote review or free site visit, a written summary, and recommendations for saving money and future-proofing, used as the primary lead-generation offering.

Quantifiable outcome

• 43% of guests are more likely to return to a venue with strong free Wi-Fi
• +2 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core.

• SundaycoreTechnology or IntegrationSunday is a payments solution company built for hospitality, offering PDQ platform, at-table payments, order and pay, and hybrid ordering style. They provide competitive PDQ services for hospitality operators with benefits including increased tips, faster table turns, and more 5-star reviews. Some of Sunday's clients include Dishoom, Gordon Ramsay, Rosa's Thai, and Upham Inns.
• Wireless SocialcoreTechnology or IntegrationUK's leading WiFi data analytics provider for hospitality. Trusted by over 600 multi-site operators with a network of over 68 million users. Increases engagement, captures valuable guest data, and offers deeper insights. 71% marketing opt-in rate with seamless integration with over 100 top CRM and marketing platforms. Clients include Ask Italian, Itsu, Carluccio's, TGI Fridays, Frankie and Benny's, Heineken, and Pho.
• Greenlight ComputerscoreChannel Partner/ Reseller/ DistributorIT solutions and technology company that serves as a reseller partner for Marston's Telecoms. Provides connectivity solutions to their own customer base through the Marston's reseller programme.
• LINX (London Internet Exchange)coreTechnology or IntegrationDirect private connection to LINX for internet exchange and connectivity services.
• LONAPcoreTechnology or IntegrationDirect private connection to LONAP for internet exchange services.
• AWS (Amazon Web Services)coreTechnology or IntegrationDirect private connection to AWS for cloud services connectivity.
• Microsoft AzurecoreTechnology or IntegrationDirect private connection to Azure for cloud services connectivity.
• Google CloudcoreTechnology or IntegrationDirect private connection to Google Cloud for cloud services connectivity.
• EEcoreTechnology or IntegrationMobile network provider - customers can swap between EE, Vodafone and O2 at no cost.
• VodafonecoreTechnology or IntegrationMobile network provider - customers can swap between EE, Vodafone and O2 at no cost.
• O2coreTechnology or IntegrationMobile network provider - customers can swap between EE, Vodafone and O2 at no cost.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Spitfire Network Services: UK B2B ISP and VoIP provider serving SMEs and mid-market with managed connectivity and hosted voice — closely overlapping product set, customer profile, and channel-led distribution.
• Airangel (formerly WiFi Spark): UK hospitality-specialist WiFi and connectivity provider — comparable vertical focus, similar product mix of managed WiFi and guest connectivity for hotels and venues.
• Onecom: UK business-only mobile, connectivity, and cloud communications provider — comparable scale and target market with multi-site operator focus.
• Purple WiFi: Guest WiFi, analytics, and location services for hospitality and retail — comparable on the WiFi analytics and guest data capture layer that Marston's Telecoms delivers via the Wireless Social partnership.
• XLN Telecom: UK provider of telecoms, broadband, and card services specifically targeting small businesses and hospitality — comparable customer segment and product bundling strategy.

Broad incumbents

• TalkTalk Business: UK business connectivity and voice provider targeting SMEs; overlap on broadband, Ethernet, and hosted voice with a wholesale/channel-led model.
• Vodafone Business UK: Large UK business telecoms provider with broadband, Ethernet, mobile, and UCaaS — competes directly across Marston's full product portfolio, especially on mobile.
• Virgin Media O2 Business: Major UK converged connectivity and mobile business provider. Direct overlap on broadband, leased lines, mobile SIMs, and hosted voice to UK SMEs and enterprises.
• Gamma Communications: UK market leader in business communications and wholesale UCaaS. Overlaps with Marston's Telecoms on hosted voice and connectivity but serves a much broader customer base via channel partners.
• BT Business: Dominant UK incumbent operator offering business broadband, Ethernet, and unified communications. Competes directly with Marston's Telecoms across all SME connectivity and voice segments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/10498002
• Xx.com/marstonstelecom

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Marston's Telecom