ClinicMaster INTERNATIONAL

What ClinicMaster INTERNATIONAL does

ClinicMaster INTERNATIONAL is a privately-held Ugandan software company headquartered in Kampala (Plot 83 Bukoto Street, Kamwokya) that develops and distributes ClinicMaster Software, an integrated electronic medical records (EMR) and medical billing system for hospitals and clinics. Operational since 2013 with a team of 20 full-time staff, the company serves 180-200+ healthcare facilities across five East African countries — Uganda, Kenya, Zambia, South Sudan, and Rwanda — and reports more than 20 million patient records managed through its platform.

The ClinicMaster product is a client-server healthcare information management system covering patient registration and unique identifier-based visit tracking, clinical documentation (doctor notes, diagnoses, prescriptions), laboratory and radiology request/results workflows with automatic alerts, pharmacy and inventory management with drug expiry tracking, insurance scheme management with automatic claim form generation, billing/invoicing and inpatient deposits, audit trails with role-based access, fingerprint verification, and SMS appointment alerts. It supports both standalone and networked multi-facility deployment and integrates with diagnostic devices, accounting systems, and the Uganda Ministry of Health's HMIS tools to produce MOH quarterly reports (notably HIV reports) on demand. The underlying technology stack spans Flutter, React, Next.js, TypeScript, JavaScript, Tailwind, and GraphQL on the front end; C#/.NET, Python (Fast API), Node.js, Insomnia, and Postman on the back end; with MS SQL Server, MongoDB, PostgreSQL, and SQLite as data stores; and Azure, Docker, Jenkins, Nginx, Prometheus, and RabbitMQ on Azure/Ubuntu infrastructure.

The business model centers on enterprise field sales targeting hospitals and clinics of all sizes via direct engagement and a 'Request A Demo' motion. The FAQ reference to a 'one-off license' indicates primarily perpetual (one-time) software licensing supplemented by implementation and customization services. The customer base spans small clinics to large teaching and referral hospitals (e.g., Mengo Hospital, Gulu Regional Referral Hospital, Kampala International Teaching Hospital, Mildmay Uganda, Makerere University Walter Reed Project). No external investors, institutional ownership, funding rounds, or M&A activity have been disclosed; the company is founder-led by Wilson Kutegeka and remains tightly focused on a single product.

Name

ClinicMaster INTERNATIONAL

Legal name

ClinicMaster INTERNATIONAL

Website

https://clinicmaster.net

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

ClinicMaster INTERNATIONAL, headquartered in Kampala, Uganda, develops and sells ClinicMaster Software — an integrated electronic medical records and medical billing system — to hospitals and clinics across five East African countries, managing over 20 million patient records.

Ownership category

akta.pro rank

Product category

Healthcare EMR Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industries

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH), Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Electronic medical records
• Healthcare information management
• Medical billing software
• Hospital management system
• EMR software

Headquarters

HQ city

Kampala

HQ country

Uganda

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing: ClinicMaster sells its integrated healthcare information management and medical billing software to hospitals and clinics. The FAQ mentions 'Is ClinicMaster a one-off license?' suggesting both one-time perpetual license and potentially subscription options are available. The software can be deployed on a standalone computer or on a network serving multiple requests.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

ClinicMaster INTERNATIONAL develops and sells ClinicMaster Software, an integrated electronic medical records (EMR) and medical billing platform that automates patient transactions in hospitals and clinics on a visit basis. The single product unifies patient registration, appointments, clinical documentation, laboratory, radiology, dental, eye care, pharmacy, insurance claims, financial billing, fingerprint verification, and Ministry of Health reporting. It is sold to healthcare facilities across East Africa and supports standalone or networked multi-facility deployment.

Product overview

ClinicMaster INTERNATIONAL offers a single unified product, ClinicMaster Software, which is an integrated healthcare information management and medical billing system. The software serves as an all-in-one EMR (Electronic Medical Records) system that combines patient management, clinical documentation, diagnostic integrations (laboratory, radiology, dental, eye care), pharmacy/inventory management, insurance scheme management with automatic claim form generation, and financial billing/invoicing. The system operates on a visit-basis transaction model with audit trail, user rights management, and reporting capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• ClinicMaster Software: Integrated healthcare information management and medical billing software that automates patient transactions in clinics and hospitals.

Products and services

• ClinicMaster Software Integrated electronic medical records (EMR) and medical billing software that automates patient transactions in clinics and hospitals on a visit basis and daily procedures. Manages patient registration, appointments, clinical documentation, laboratory, radiology, dental, eye care, pharmacy and inventory, insurance scheme holders with automatic claim form generation, cash payments, invoicing, inpatient bills, audit trail, user rights and roles, customized reporting, fingerprint verification, and integration with financial systems and diagnostic devices. Sold to hospitals and clinics across East Africa for standalone or networked multi-facility deployment.

Quantifiable outcome

• 200+ facilities served across 5 countries since 2013
• +3 more outcomes

Named customers11 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature11 records

Partnerships

One partnership is on record.

• Ministry of Health (Uganda)coreStrategic or Co-development PartnerClinicMaster was customized to use existing Ministry of Health HMIS (Health Management Information System) tools. The system generates MOH quarterly reports including HIV reports automatically. This partnership is core to the product's value proposition in the Uganda market.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Bahmni: Open-source hospital information system built on OpenMRS, used in several African and South Asian hospitals. Competes with ClinicMaster as an integrated EMR + billing solution for resource-constrained facilities.
• OpenMRS: Open-source EMR platform widely deployed across Sub-Saharan Africa with strong donor and ministry support. Directly competes with ClinicMaster for hospital and clinic EMR contracts in the same geographies.
• eHealth Africa: NGO and health IT organization operating across West and Central Africa that builds and deploys health information systems. Competes with ClinicMaster for ministry and public-health facility contracts in Africa.
• Helium Health: West Africa–headquartered EMR and hospital management software provider serving hospitals and clinics across Africa. Direct competitor targeting the same hospital segment with a modern SaaS model.

Broad incumbents

• Oracle Health (formerly Cerner): Major global EHR and health IT vendor with deployments in multiple countries. A broad incumbent whose potential entry into African hospital IT markets could pressure ClinicMaster's positioning.
• Epic Systems: Largest US hospital EHR vendor with growing international presence. Represents the upper bound of EHR capability that ClinicMaster would face if larger hospital systems in East Africa adopt global platforms.

Emerging players

• Dimagi (CommCare): Health data collection and case management platform widely used in Africa and Asia. Overlaps with ClinicMaster on patient registration, visit tracking, and reporting workflows at the facility and community level.
• Medic: Open-source mobile health data platform used by community health workers and ministries. Adjacent to ClinicMaster's EMR with overlap in patient tracking and reporting for low-resource settings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/clinicmaster
• Facebookfacebook.com/ClinicMasterINTERNATIONAL
• LinkedInlinkedin.com/company/clinicmasterinternational

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ClinicMaster INTERNATIONAL