sambus
sambus GmbH is a Hamburg-based, founder-owned German IT services provider founded in 1992 that delivers consulting, support, security, cloud and backup solutions to small and medium-sized enterprises in Hamburg and North Germany.
- Company typePrivate
- Founded1992
- HeadquartersHamburg, Germany
- Headcount1–10
- GTM typeB2B
- OfferingServices
What sambus does
sambus GmbH is a privately held German IT services provider founded in 1992 and headquartered at Haferweg 46 in Hamburg. The company delivers outsourced IT to small and medium-sized enterprises (KMU) in Hamburg and the broader North German region through a four-pillar service portfolio: IT-Beratung (IT consulting), IT-Support, Sicherheitslösungen (security solutions), and Cloud-Lösungen (cloud solutions), with a more recent ExaGrid-branded backup and disaster recovery offering. Its technology stack spans Microsoft 365, Windows Server, Hyper-V, VMware virtualization, Active Directory, Exchange Server, firewall/VPN, backup and ransomware-protection tooling, and partner-provided security products (ESET, WatchGuard, HornetSecurity).
The business operates as a relationship-driven regional managed-services and project provider rather than a product company. Go-to-market is sales-led and direct, with customers engaging via phone, email or the sambus.de contact form; services are delivered remotely (via proprietary QuickSupport/TeamViewer tools) or on-site at client sites. Pricing is quote-based and not publicly disclosed. The company maintains a portfolio of technology partnerships with Microsoft, Dell, HP, Veeam, ESET, WatchGuard, ExaGrid, HornetSecurity, CodeTwo, N-Able, Placetel, and a distribution relationship with Infinigate, which underpins its ability to deliver integrated infrastructure, security and cloud solutions.
sambus is founder-owned and self-funded, with no disclosed institutional investors, funding rounds, or M&A activity. Leadership consists of Managing Directors Jörg Busacker (founder, Dipl. Kaufmann) and Sascha Jaeger (Technical Lead since 2007), supported by Prokurist Fynn von Volkmann and a team of roughly 14-15 specialists, system administrators, operations managers and apprentices as of 2026. The company operates a single Hamburg office with no subsidiaries, no parent company, and no geographic expansion beyond Northern Germany.
sambus firmographics
Firmographics- Name
- sambus
- Legal name
- sambus GmbH
- Website
- https://sambus.de
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- sambus GmbH is a Hamburg-based, founder-owned German IT services provider founded in 1992 that delivers consulting, support, security, cloud and backup solutions to small and medium-sized enterprises in Hamburg and North Germany.
- Ownership category
- akta.pro rank
sambus industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design Services (541512), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
- akta.pro secondary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
Keywords
Where sambus is headquartered
LocationHeadquarters
- HQ city
- Hamburg
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
sambus business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- IT Consulting Services: Professional consulting services for IT infrastructure optimization, modernization, and digital transformation strategies for SMEs.
- IT Support Services: Ongoing technical support and maintenance services for customer IT systems, both remote and on-site.
- Security Solutions: Security consulting and implementation services including firewalls, encryption, threat detection, and employee training.
- Cloud Solutions: Cloud migration, implementation, and management services with flexible, scalable cloud solutions.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels2 records
sambus product offering
Product offeringCore offering
sambus GmbH delivers IT consulting, technical support, security solutions, and cloud services for small and medium-sized enterprises in Hamburg and North Germany. Founded in 1992, the firm provides individualized IT infrastructure services, remote and on-site support, security implementations, and digital transformation guidance using third-party technologies such as Microsoft 365, VMware, Hyper-V, Veeam, ESET, and WatchGuard.
Product overview
sambus GmbH offers a unified portfolio of IT services for small and medium-sized enterprises, consisting of four core service lines: IT-Beratung (strategic consulting), IT-Support (technical support), Sicherheitslösungen (security solutions), and Cloud-Lösungen (cloud solutions). These core offerings are complemented by specialized ExaGrid Backup-Lösungen for disaster recovery. The company positions itself as a full-service IT partner providing personalized service and tailored solutions rather than a single-product software company.
Differentiator
Problem solved
Functional benefit
Products and services
- IT-Beratung (IT Consulting)
- IT-Support
- Sicherheitslösungen (Security Solutions)
- Cloud-Lösungen (Cloud Solutions)
- ExaGrid Backup-Lösungen (ExaGrid Backup Solutions)
Companies that use sambus
Customer profileSegments1 record
Ideal customer profiles1 record
sambus technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
sambus partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- MicrosoftcoreTechnology partnership for Microsoft 365, cloud solutions, and related Microsoft enterprise products and services.
- DellcoreHardware partnership for Dell computers, servers, and related enterprise hardware solutions.
- HPcoreHardware partnership for HP computers, printers, and related enterprise hardware solutions.
- VeeamcoreBackup and data protection solutions partnership providing Veeam software integration and implementation services.
- ESETcoreSecurity solutions partnership for ESET antivirus and endpoint security products.
- WatchGuardcoreNetwork security partnership for WatchGuard firewall and security appliances.
- ExaGridcoreNewest partnership for intelligent backup storage solutions with deduplication and scale-out architecture. Provides high-performance backup and disaster recovery solutions for businesses in Hamburg and North Germany. ExaGrid appliances offer efficient data deduplication, scalable storage, fast backup windows, and rapid restore times.
- InfinigatecoreDistribution partner for IT security and infrastructure products in Germany.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
sambus competitors and assessment
Company assessmentBroad incumbents
- Computacenter plc: Major European IT infrastructure provider with significant German operations, offering enterprise managed services, security, and cloud solutions that overlap with sambus's service portfolio at larger scale.
- Allgeier SE: German technology group offering IT services, consulting, and managed solutions to mid-market and enterprise customers, with overlapping capabilities in IT support, consulting, and digital transformation.
- SVA System Vertrieb Alexander GmbH: Large German IT systems integrator offering enterprise IT infrastructure, data center, and managed services to mid-market customers across Germany — comparable service mix at significantly larger scale.
- CANCOM SE: Leading German IT services and cloud provider with nationwide coverage, offering managed services, security, and consulting to mid-market clients that directly compete for the same SME customer base sambus serves.
- ACP Group (Avanet AG): Major German IT solutions provider offering managed services, cloud, security, and consulting to mid-market and enterprise clients across Germany, with broader portfolio than sambus but overlapping customer segment.
- Bechtle AG: One of Germany's largest IT systems houses with 70+ locations across Europe, providing IT services, hardware, and managed services to SMEs and enterprises — broader incumbent competing in the same Hamburg regional market.
Direct peers
- ANEXIA Internetdienstleistungs GmbH: Austrian-headquartered managed cloud and IT services provider with German operations, offering similar managed services and hosting solutions to mid-market and enterprise clients comparable to sambus's SME focus.
- Skaylink GmbH: German managed services and cloud provider focused on mid-market customers, offering comparable IT support, security, and cloud solutions to sambus's SME clientele.
- NetUSE GmbH: Northern German IT services provider based in Kiel serving SMEs with managed services, cloud, and security — directly comparable in regional focus, customer segment, and service portfolio to sambus.
Others
- Hetzner Online GmbH: German hosting and IT infrastructure provider offering cloud, server, and managed services to SMEs and developers — related but adjacent, providing infrastructure that sambus integrates and resells for its SME clients.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
sambus social profiles
Digital presencesambus financial estimates
Financial estimateRevenue estimate
Valuation estimate
sambus leadership team
Management profileNumber of profiles
Profiles3 records
sambus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
sambus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about sambus
What does sambus do?
sambus GmbH delivers IT consulting, technical support, security solutions, and cloud services for small and medium-sized enterprises in Hamburg and North Germany. Founded in 1992, the firm provides individualized IT infrastructure services, remote and on-site support, security implementations, and digital transformation guidance using third-party technologies such as Microsoft 365, VMware, Hyper-V, Veeam, ESET, and WatchGuard.
Is sambus a public or private company?
sambus is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was sambus founded?
sambus was founded in 1992. It employs 1 to 10 people.
Where is sambus based?
sambus is headquartered in Hamburg, Germany, in the Europe region.
How does sambus make money?
Four revenue lines are on record. IT Consulting Services are the primary driver. The others are IT Support Services, security Solutions and cloud Solutions.
Who are sambus's main competitors?
Broad incumbents on record are Computacenter plc, Allgeier SE, SVA System Vertrieb Alexander GmbH, CANCOM SE, ACP Group (Avanet AG) and Bechtle AG. Direct peers are ANEXIA Internetdienstleistungs GmbH, Skaylink GmbH and NetUSE GmbH. Hetzner Online GmbH is listed as an others.
Does sambus have an API?
No public API is recorded for sambus.
What industry is sambus in?
sambus's product category is Managed IT Services. Its primary akta.pro industry code is BPAAACAC, Software/Application Support (SaaS, Enterprise Apps), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 541512 and its SIC code is 7370.