Stichting Haagse Gezondheidscentra

What Stichting Haagse Gezondheidscentra does

Stichting Haagse Gezondheidscentra (SHG), operating as SHG Groep, is a Dutch non-profit foundation (stichting) headquartered in Rijswijk that delivers integrated first-line (primary) healthcare across the Haaglanden region. The foundation operates eight Gezondheidscentra (health centers) and six Service Apotheken (pharmacies) distributed across The Hague and surrounding municipalities, providing general practitioner care, pharmaceutical dispensing, physiotherapy, dietetics, mental health support (POH-GGZ), elderly care, and chronic disease management (diabetes, COPD, cardiovascular, kidney). The operating model is multidisciplinary: GPs, practice nurses, pharmacists, physiotherapists, dietitians, and assistants are co-located within each health center, coordinated through the Medicom Huisarts Informatie Systeem and connected to the national LSP health-data exchange.

SHG's commercial model is reimbursement-driven rather than consumer-priced. Revenue is generated through Dutch mandatory basic health insurance (basisverzekering) tariffs, government-funded basic care (basiszorg) programs, municipality contracts (most recently a 3-5 year procurement for medical care to the homeless, anchored on the Haagse Straatdokter program), and ancillary facility-rental income from third-party healthcare professionals who lease rooms in SHG centers. Specialized offerings include Krachtige Basiszorg (an integrated neighborhood approach using the 4D/4-Domeinen model across body, mind, social, and environmental domains) and officially registered Travel Advice and Yellow Fever vaccination centers.

The organization is governed by a four-member Supervisory Board (Raad van Toezicht) chaired by V.E. Hart, with a single-member Board of Directors (Bestuurder Sharon Bean) and a Management Team overseeing practice managers and managing pharmacists. SHG reinvests surpluses into care delivery rather than distributing profit, consistent with its stichting status, and publishes annual reports (Jaarverslag). A 2026-2031 strategic plan was launched in early 2026, and the foundation recently absorbed operational disruption from a January 2026 fire at the Nieuw Waldeck site. Customer concentration sits with public/insurance payers, while end-user reach is broad across the Haaglanden population, with explicit focus on vulnerable groups including the homeless, mentally ill, and undocumented residents.

Name

Stichting Haagse Gezondheidscentra

Legal name

Stichting Haagse Gezondheidscentra

Website

https://shg.nl

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

SHG Groep is a Dutch non-profit foundation operating eight health centers and six co-located pharmacies in the Haaglanden region, delivering integrated primary care — including GP services, pharmaceutical care, physiotherapy, and dietetics — to The Hague-area residents, with a specific focus on vulnerable populations.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Home-Based Primary Care / Medical House Call Practices (HLAFAEAI)

Keywords

• Primary healthcare services
• Community health centers
• General practitioner care
• Pharmaceutical services
• Physiotherapy services

Headquarters

HQ city

Rijswijk

HQ country

Netherlands

HQ region

Europe

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government-funded Healthcare (Basiszorg): SHG operates as a non-profit foundation providing healthcare services funded through the Dutch healthcare system. Services include general practitioner care, pharmaceutical care, physiotherapy, and dietetics, primarily reimbursed through health insurance and government healthcare funding.
2. Facility Rental: SHG rents space in its health centers to other healthcare providers and professionals. Healthcare disciplines can rent rooms in SHG health centers on half-day or full-day basis, subject to added value assessment for the existing offering.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Stichting Haagse Gezondheidscentra (SHG) is a non-profit foundation that operates 8 health centers (Gezondheidscentra) and 6 pharmacies (Service Apotheken) across The Hague region (Haaglanden), delivering integrated primary care services. Core offerings include general practitioner care, pharmaceutical care, physiotherapy, dietetics, and specialized programs such as the Haagse Straatdokter (street doctor service for homeless) and Krachtige Basiszorg (integrated neighborhood care for high-risk patients) using the 4D model.

Product overview

Stichting Haagse Gezondheidscentra (SHG) operates as a non-profit foundation providing integrated primary care services through a network of eight health centers (Gezondheidscentra) and six pharmacies (Service Apotheken) across The Hague region. The core offering consists of general practitioner care, with supplementary services including physiotherapy (Fysiotherapie), dietetics (Diëtetiek), and pharmaceutical care (Farmaceutische Zorg) available at various locations. The organization also provides specialized services such as the Haagse Straatdokter for homeless populations, Krachtige Basiszorg for patients with complex multi-domain health needs, and travel vaccination services. Services are delivered through multidisciplinary teams within each health center, with coordination between the central office and individual locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Gezondheidscentra (Health Centers) Eight primary care health centers across The Hague offering general practitioner services, staffed with doctors, medical assistants, practice nurses, and specialists working in multidisciplinary teams.
• Service Apotheken (Service Pharmacies) Six pharmacies operating within or alongside health centers, providing personalized advice on medications, medical aids, and self-care products. Pharmacies offer 24/7 medication availability via pickup lockers.
• Huisartsenzorg (General Practitioner Care) Primary care services where GPs serve as the first point of contact for physical or psychological complaints, providing advice, examination, and treatment with referral capabilities to specialists.
• Fysiotherapie (Physiotherapy) Physiotherapy services at multiple locations specializing in posture and movement, treating muscle or joint pain, incorrect posture, and injuries. Medical fitness programs available at Houtwijk, Leidschenveen, and Veenland locations.
• Diëtetiek (Dietetics) Dietitian services specializing in nutrition, health, and lifestyle. Provides advice for conditions including overweight, diabetes, COPD, high blood pressure, lactose intolerance, and gastrointestinal complaints.
• Farmaceutische Zorg (Pharmaceutical Care) Pharmaceutical care services including personal guidance on medications, medical aids, and self-care products. Pharmacists and pharmacy assistants work closely with GPs and other healthcare providers.
• Haagse Straatdokter (Street Doctor) Medical care service for homeless individuals in The Hague region who need medical care but lack a regular GP. Part of Gezondheidscentrum Vaillantplein. Includes illness treatment, referrals, and low-threshold communication.
• Reizen en Vaccinaties (Travel and Vaccinations) Travel advice and vaccinations at officially registered Travel Advice and Yellow Fever Centers located at Gezondheidscentrum Lage Veld and Leidschenveen.
• Krachtige Basiszorg (Strong Basic Care) Integrated neighborhood approach for people with high health risks and problems across multiple life domains. Uses the 4 Domains (4D) model examining body, mind, social, and environmental factors.
• Facility Rental in Health Centers SHG rents space in its health centers to other healthcare providers and professionals on a half-day or full-day basis, subject to added value assessment for the existing offering.

Quantifiable outcome

• Won municipality procurement for homeless healthcare services (2025)
• +1 more outcomes

Named customers5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core, strategic and minor.

• Eye SecuritycoreTechnology or Integration · 1 September 2025SHG partnered with Eye Security since September 1, 2025 to enhance cybersecurity. The partnership includes active monitoring of the digital environment, monthly phishing test emails, and a low-threshold reporting system for suspicious messages. This addresses increasing cyber threats while ensuring protection of confidential patient data and compliance with healthcare data protection standards.
• Landelijke Huisartsen Vereniging (LHV)strategicStrategic or Co-development PartnerSHG joined the 'Medisch noodzakelijke zorg kent geen grenzen' (Medically necessary care knows no borders) advocacy campaign alongside LHV, Nederlands Huisartsen Genootschap, InEen, Lovah, and VPH to oppose legislation criminalizing healthcare for undocumented residents.
• Nederlands Huisartsen GenootschapstrategicStrategic or Co-development PartnerSHG joined the advocacy coalition opposing criminalization of healthcare for undocumented residents.
• InEenstrategicStrategic or Co-development PartnerSHG joined the advocacy coalition opposing criminalization of healthcare for undocumented residents.
• LovahstrategicStrategic or Co-development PartnerSHG joined the advocacy coalition opposing criminalization of healthcare for undocumented residents.
• Vereniging Praktijkhoudende Huisartsen (VPH)strategicStrategic or Co-development PartnerSHG joined the advocacy coalition opposing criminalization of healthcare for undocumented residents.
• Haagse LongenminorStrategic or Co-development PartnerRegional working group where healthcare providers from GP practices and hospitals make agreements about care for people with respiratory conditions (asthma/COPD).
• Haagse NierenminorStrategic or Co-development PartnerRegional working group for kidney disease care coordination between GP practices and hospitals.
• Haags SuikerminorStrategic or Co-development PartnerRegional diabetes working group coordinating care between primary and secondary healthcare providers.
• Haagse VatenminorStrategic or Co-development PartnerRegional cardiovascular disease working group for care coordination.
• Singapore Ministry of Health DelegationminorOthersSHG received a Singapore delegation from the Ministry of Health in May 2025. The delegation wanted to better understand the Dutch healthcare system and visited SHG as part of a five-day working visit.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Others

• CZ Groep: Major Dutch health insurance company providing mandatory basic insurance coverage that funds SHG's basiszorg services. An ecosystem participant/payer rather than a provider peer, but highly relevant as the primary reimbursement source for SHG's revenue.

Direct peers

• ZIO: Dutch primary care organization operating in Limburg providing integrated GP care with pharmacists, physiotherapists, and other disciplines. Closely comparable operating model to SHG with similar integrated multidisciplinary primary care delivery.
• Zorg van de Zaak: Dutch care services organization providing multidisciplinary primary and occupational health services across the Netherlands. Comparable integrated care delivery model with multidisciplinary teams serving employer-sponsored and regional patient populations.
• Sensire: Dutch care organization providing home care, primary care support, and elderly services in Gelderland. Comparable as an integrated care provider combining primary care, home visits, and chronic disease support in a regional network.
• Arts en Zorg: A large Dutch primary care operator running multiple GP practices and integrated health centers nationwide. Directly comparable to SHG in operating multisite primary care clinics with multidisciplinary teams under a single organization.
• Co-Med: Dutch primary care provider using an employed-GP model to operate general practices. Provides comparable primary care services to SHG but with a different physician employment structure, representing an emerging alternative model in the same market.

Broad incumbents

• Service Apotheek: National Dutch pharmacy franchise brand under which SHG's 6 pharmacies (Service Apotheek De Koning, Houtwijk, etc.) operate. Acts as the umbrella organization and service provider for the SHG pharmacy network rather than a direct competitor.
• Alphega Apotheek: European pharmacy network with a significant Dutch presence operating community pharmacies. Comparable as a competing pharmacy network model to SHG's pharmacy operations, providing pharmaceutical retail services across multiple locations.
• BENU Apotheek: One of the largest pharmacy chains in the Netherlands, owned by Phoenix Group. Comparable as a multisite retail/community pharmacy operator, though broader in geographic reach and operating as a for-profit competitor to SHG's pharmacy network.

Regional players

• GGD Haaglanden: Regional public health service for the same Haaglanden region where SHG operates. Overlaps with SHG on community health, infectious disease, and vulnerable population services but as a public-sector authority rather than private primary care provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/shg-groep
• Facebookfacebook.com/SHGFysiotherapie

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stichting Haagse Gezondheidscentra