IT First Equipment
- Company typePrivate
- Founded1975
- HeadquartersAddison, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
IT First Equipment firmographics
Firmographics- Name
- IT First Equipment
- Legal name
- IT First Equipment Co
- Website
- https://fecfirst.com
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
IT First Equipment industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)
Keywords
Where IT First Equipment is headquartered
LocationHeadquarters
- HQ city
- Addison
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
IT First Equipment business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Full-service IT support delivered through a flat-rate monthly fee model. Services include outsourced or co-managed IT support, network monitoring, cybersecurity, and help desk coverage. Revenue is recurring in nature with predictable costs for clients.
- Equipment Procurement: IT equipment procurement and logistics services supporting client technology needs. This is a transactional revenue stream complementing the managed services offering.
- Consulting Services: IT consulting services helping clients find effective programs, updates, and IT support solutions. Low-cost advisory model working within client budgets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Tailored Packages |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
IT First Equipment product offering
Product offeringCore offering
IT First Equipment Co is a managed IT services provider that helps small and medium-sized businesses and non-profits outsource or co-manage their IT environments. Core offerings include 24/7 help desk support, proactive network monitoring, cybersecurity assistance, data backup and recovery, cloud computing hosting, VoIP telephony, IT consulting, and equipment procurement, packaged under flat-rate monthly fees with custom tailoring by client size and budget.
Product overview
IT First Equipment Co. is a technology services provider offering a unified suite of managed IT services rather than a modular platform. The core offerings include Managed IT Services (outsourced or co-managed IT support), Help Desk Support (24/7 technical assistance), Data Backup and Recovery (off-site backup solutions), Cloud Computing (scalable cloud hosting), VOIP Services (business phone solutions), and IT Consulting. These services are designed to work together as an integrated IT solution, with the company specializing in cybersecurity, cloud hosting, and equipment procurement since 1975.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT management providing network monitoring, security management, and technical support on a flat-rate fee model, enabling businesses to fully outsource or co-manage their IT infrastructure.
- Help Desk Support 24/7 professional IT support for computer problems, network and PC issues, software support, and virus removal, providing both large and small businesses with standby assistance whenever needed.
- Data Backup and Recovery Computer, data, and hard drive backup services using an off-site dissimilar-server system that enables rapid recovery of domain and server information to protect businesses from data loss.
- Cloud Computing Scalable cloud solutions providing data security, 24/7 service and support, built-in data backup, and intuitive management tools that require no additional IT staff or initial capital investment.
- VOIP Services Voice over IP phone solutions letting businesses take calls on phones or laptops with access to phone numbers, featuring optimized technology that scales with company growth.
- IT Consulting Strategic IT consulting providing low-cost solutions, unique business plans, and IT service management to ensure consistency, reduce downtime, and prepare for unexpected events.
Quantifiable outcome
- Same-day issue resolution, in most instances within the hour
- +2 more outcomes
Companies that use IT First Equipment
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
IT First Equipment technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
IT First Equipment partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Centre TechnologiescoreCentre Technologies acquired IT First Equipment Co's Managed Services division in March 2026. The acquisition transferred IT First's Managed Services customers to Centre Technologies, which will provide enhanced cybersecurity, cloud modernization, and 24/7 U.S.-based support. This represents a strategic transition for IT First, divesting its managed services business unit while continuing other operations.
Scale indicators3 records
Recent moves4 records
Expansion highlights2 records
IT First Equipment competitors and assessment
Company assessmentBroad incumbents
- Rackspace Technology: Large Texas-headquartered (San Antonio) cloud and managed services provider serving enterprise and mid-market customers worldwide. Comparable as a Texas-based managed services player, but operates at significantly larger scale and broader capability footprint than IT First.
- Insight Enterprises: Large global IT solutions provider offering hardware procurement, software licensing, and managed services. Comparable to IT First's equipment procurement and broader IT services activities, but at vastly greater scale and with an enterprise focus.
Direct peers
- CMIT Solutions: Franchise network of managed IT services providers serving SMBs across the U.S. with managed services, cybersecurity, and help desk. Comparable in target market (SMBs needing outsourced IT) and service portfolio to IT First's pre-divestiture business.
- Centre Technologies: Houston-based managed services and IT solutions provider that acquired IT First Equipment's Managed Services division in March 2026, taking on its MSP customer base. Directly comparable as a Texas-focused MSP serving SMB and mid-market clients with managed IT, cloud, and cybersecurity offerings.
- Dataprise: National managed IT services provider serving SMB and mid-market clients with managed services, cybersecurity, cloud, and help desk. Comparable in target customer profile (SMBs needing outsourced/co-managed IT) and service mix to IT First's pre-divestiture offering.
- TekStream Solutions: IT services and managed services provider offering consulting, cloud, and managed IT to mid-market clients. Comparable in service mix (managed IT, consulting, cloud migration) to IT First's full portfolio prior to the March 2026 divestiture.
- Ntiva: Mid-Atlantic and national managed IT services and cybersecurity provider focused on SMBs. Directly comparable in the SMB MSP segment with similar flat-rate managed services, help desk, and cloud offerings to those IT First delivered prior to divestiture.
- NetGain Technologies: SMB-focused managed IT services and cybersecurity provider. Comparable to IT First's pre-divestiture profile: targets small and mid-sized businesses, offers managed services, cloud, backup, and help desk on subscription pricing.
- CompassMSP: Roll-up of managed services providers serving SMBs across multiple U.S. regions with managed IT, cybersecurity, and cloud services. Comparable to IT First in customer segment, service mix, and recurring-revenue business model.
- The 20 MSP: Franchise-style managed services provider network serving SMBs with managed IT, cybersecurity, and cloud services. Comparable in customer profile (small businesses without internal IT) and recurring managed services model.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
IT First Equipment social profiles
Digital presenceIT First Equipment financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT First Equipment leadership team
Management profileNumber of profiles
Profiles5 records
IT First Equipment funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT First Equipment M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT First Equipment
What does IT First Equipment do?
IT First Equipment Co is a managed IT services provider that helps small and medium-sized businesses and non-profits outsource or co-manage their IT environments. Core offerings include 24/7 help desk support, proactive network monitoring, cybersecurity assistance, data backup and recovery, cloud computing hosting, VoIP telephony, IT consulting, and equipment procurement, packaged under flat-rate monthly fees with custom tailoring by client size and budget.
Is IT First Equipment a public or private company?
IT First Equipment is a private company. It is classified as management employee owned and is currently operating.
When was IT First Equipment founded?
IT First Equipment was founded in 1975. It employs 11 to 50 people.
Where is IT First Equipment based?
IT First Equipment is headquartered in Addison, United States, in the North America region.
How does IT First Equipment make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are equipment Procurement and consulting Services.
Who are IT First Equipment's main competitors?
Broad incumbents on record are Rackspace Technology and Insight Enterprises. Direct peers are CMIT Solutions, Centre Technologies, Dataprise, TekStream Solutions, Ntiva, NetGain Technologies, CompassMSP and The 20 MSP.
Does IT First Equipment have an API?
No public API is recorded for IT First Equipment.
What industry is IT First Equipment in?
IT First Equipment's product category is Managed IT Services. Its primary akta.pro industry code is EDAEAHAJ, Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 541513 and its SIC code is 7370.