What CarrierBid Communications does

CarrierBid Communications is a privately held US telecom master agent and consulting firm headquartered in Phoenix, Arizona, founded in 2006 by Matt Brown and John Gelhard. The company serves as a client-side advocate and procurement intermediary for businesses across the United States, representing customers in transactions with more than 180 voice, data, cloud, and internet service providers including AT&T, Verizon, CenturyLink, Comcast, Cox, Level 3, and Windstream. CarrierBid operates a freemium go-to-market in which all consulting, RFP management, bill audit, network design, and project management services are provided at no cost to clients; the firm is compensated exclusively through carrier-paid commissions tied to signed agreements and placed orders. Headcount is in the 11-50 range and the firm maintains no institutional funding, parent company, or public listing.

The company's service portfolio spans business phone and internet, SIP trunking, hosted VoIP, MPLS, SD-WAN, optical wavelength, VPN, cloud computing, hosting, colocation, disaster recovery, network security, and toll-free RespOrg management. A proprietary intelligent SaaS platform enables multi-carrier routing and one-click recovery for toll-free outages, and the firm has filed patent-pending location-aware WiFi Guest Marketing software. The team is composed primarily of former Lumen, AT&T, and Verizon employees with 18-35 years of individual carrier experience, and Matt Brown holds a seat on CenturyLink's Business Partner Program Advisory Council. Notable customer outcomes include a 27% average monthly wireless expense reduction, $62,000 in billing-error recovery for the Federal Bureau of Reclamation, and over $1 million in annual POTS-line savings for a large enterprise client without physical network changes.

Name

CarrierBid Communications

Legal name

CarrierBid Communications

Website

https://carrierbid.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

CarrierBid Communications is a US-based telecom master agent and consulting firm that procures voice, data, cloud, and networking services from 180+ carriers on behalf of business clients at no client cost, earning carrier-paid commissions. Founded in 2006 and headquartered in Phoenix, it serves SMBs through large enterprises across healthcare, government, legal, and hospitality verticals.

Ownership category

akta.pro rank

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Carrier Commissions: CarrierBid earns commissions from carriers when clients sign service agreements and place orders through their platform. This is a commission-based model where the carrier pays CarrierBid, not the client. The company operates on a savings and pricing reduction model where fees are derived strictly from savings produced.
2. Wireless Expense Management Fees: For wireless expense management services, fees are derived strictly from the savings achieved. The company guarantees results and only gets paid if savings thresholds are met.
3. Telecom Bill Audit Commissions: Wireless bill audits are revenue-neutral since commissions are based on a savings and pricing reduction model. The company does not charge fees or take percentages of recovered amounts.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

CarrierBid Communications is a telecom master agent and consulting firm that helps businesses source, implement, and manage voice, internet, data networking, wireless, and cloud services across 180+ carriers. The company delivers these services through independent consulting, carrier commission-based procurement, and ongoing telecom/wireless expense management, supported by a SaaS-based expense platform and on-staff engineering.

Product overview

CarrierBid Communications is a premier telecom master agent and consulting firm offering a comprehensive portfolio of telecommunications and IT services. The company operates as a broker/advocate model (not a reseller) with agency relationships with over 180 carriers and service providers. Their core offering is business phone, internet, and data networking services, supplemented by specialized add-on modules including cloud computing (SaaS, PaaS, IaaS), hosting (dedicated, shared, managed), colocation, disaster recovery, and network security. Voice solutions span traditional PRI/POTS to modern SIP trunking, hosted VoIP, and cloud contact center platforms. The company also offers SD-WAN and MPLS as core networking technologies, along with optical wavelength services, VPN, wireless expense management, telecom expense management (TEM), bill audits, and RFP/procurement services. Additional services include video conferencing (via LifeSize partnership), eFax, language translation (via CyraCom), and toll-free RespOrg services. All services are provided at no cost to clients as the company earns commissions from carriers.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Phone Services Sourcing and procurement of business phone systems and voice services for organizations through CarrierBid's network of 180+ carriers. Targets mid-market and enterprise buyers seeking an independent advisor for voice procurement.
• Business Internet Services Procurement and matching of business internet connectivity from multiple carrier partners based on client location, bandwidth, and reliability requirements.
• Data Networking Services Sourcing and design assistance for data networking solutions across carrier partners, including WAN, LAN, and related connectivity services for business clients.
• Cloud Services Procurement consulting for cloud services across carrier and cloud partners, supporting clients migrating to or operating in public/private cloud environments.
• Toll-Free RespOrg Service Carrier-side RespOrg management for toll-free numbers, including porting, routing changes, and ongoing administration for organizations using toll-free telephony.
• Wireless Expense Management (WEM) Ongoing management and optimization of wireless spend, including visibility into wireless device inventory, plans, and invoices, with savings-share pricing aligned to identified cost reductions.
• Telecom Expense Management (TEM) Ongoing management and optimization of telecom expense across voice, data, and cloud services, delivered via CarrierBid's SaaS-based expense management platform with contract, invoice, and inventory visibility.
• Wireless Device Management Full-lifecycle management of wireless devices for business clients, including procurement, activation, ongoing administration, and end-of-life handling.

Quantifiable outcome

• Average wireless expense reduction of 27% per month
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• CenturyLinkcoreStrategic or Co-development Partner · 1 January 2018CarrierBid maintains a strategic partnership with CenturyLink as a business partner. Matt Brown serves on the CenturyLink Advisory Council which shapes pricing, products, and policies. CarrierBid professionals are former CenturyLink (Qwest, US West) employees with extensive training on CenturyLink services and procedures. Achieved highest annual sales recognition multiple times.
• LifeSizeminorChannel Partner/ Reseller/ DistributorCarrierBid is an authorized agent of LifeSize, the pioneer in high definition video communications. CarrierBid assists customers through the LifeSize procurement process, helping choose the best solution and securing pricing.
• CyraComminorChannel Partner/ Reseller/ DistributorCarrierBid partners with CyraCom for language interpretation and translation solutions. CyraCom is the exclusive AHA-endorsed provider of over-the-phone interpretation services with access to over 170 languages.
• eFaxminorChannel Partner/ Reseller/ DistributorCarrierBid offers eFax services to customers seeking to eliminate traditional fax machines. eFax allows faxes to be sent and received electronically from employees' desktops.
• Independent Third-Party RespOrgscoreStrategic or Co-development PartnerCarrierBid partners with multiple independent third-party toll-free RespOrgs to provide multi-carrier routing arrangements. These partners enable least cost routing, disaster recovery, and customer control over toll-free number inventory.
• 180+ Carrier SupplierscoreChannel Partner/ Reseller/ DistributorCarrierBid maintains agency relationships with over 180 leading voice, data, cloud, expense management, security, telephone, and internet service providers including AT&T, Verizon, CenturyLink, Comcast, Cox, Level 3, Windstream, MegaPath, Granite Telecommunications, Birch Communications, and Bullseye Telecom.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Jenne Inc. Jenne is a value-added distributor and master agent offering UC, networking, and cloud solutions through resellers and agents. It overlaps with CarrierBid in the agency/distribution channel model and supplier breadth.
• Telarus: Telarus is the largest US master agent for business telecom, cloud, and managed services, matching CarrierBid's role as a carrier-independent procurement advisor and agent. Both firms earn commissions from carriers (rather than fees from clients) and maintain supplier portfolios across voice, data, wireless, and cloud categories.
• Avant Communications: Avant is a large master agent/distributor representing hundreds of carriers and technology suppliers for agents and direct customers. Its product portfolio — voice, data, SD-WAN, cloud, UCaaS — overlaps almost entirely with CarrierBid's core offerings.
• Intelisys (a ScanSource company): Intelisys is a master agency (now part of ScanSource) that helps VARs and agents sell telecom, cloud, and IT services from hundreds of suppliers. It directly mirrors CarrierBid's distribution-channel GTM, agency revenue model, and broad supplier portfolio across voice, data, and UCaaS.
• Sandler Partners: Sandler Partners is a master agent and technology services distributor aggregating 200+ carrier and cloud supplier relationships for agents and VARs. Like CarrierBid, it operates on a commission-based model centered on supplier representation rather than direct carrier competition.
• TBI (Telecom Brokerage Inc.): TBI is a master agency connecting enterprise clients to voice, data, cloud, and managed service providers through a partner channel. Comparable to CarrierBid as a smaller-tier master agent competing for the same mid-market and enterprise procurement engagements.
• Bridgepointe Technologies: Bridgepointe is a tech advisory firm and master agent that helps enterprises procure telecom, cloud, and managed services from a broad supplier base. The advisory-led, neutral-procurement model directly parallels CarrierBid's positioning for clients.

Emerging players

• ConnectBooster: ConnectBooster (formerly associated with Avant) provides payment automation and managed services software used by technology partners and MSPs. It is adjacent rather than directly comparable, but operates in the same partner-channel ecosystem that CarrierBid's agents operate in.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CarrierBid

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CarrierBid Communications