McCall Service
McCall Service is a family-operated Florida pest, termite, wildlife, bed bug, mosquito, crawl space, and attic-insulation provider serving residential and commercial customers across six Florida metros plus Georgia and South Carolina, operating as part of the Rollins Family of Brands since 2019.
- Company typePrivate
- Founded1928
- HeadquartersFlushing, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What McCall Service does
McCall Service, DBA McCall Pest & Wildlife, is a Jacksonville, Florida-based pest, termite, wildlife, and ancillary home-services company founded in 1928 and family-operated under the Cooksey family since 1990 ownership consolidation. The firm delivers residential and commercial services across six Florida metropolitan areas (Jacksonville, Gainesville, Ocala, Orlando, Tallahassee, Tampa) plus acquired operations in Georgia and South Carolina, with a portfolio spanning home pest control (the proprietary NorPest Green Program using Integrated Pest Management), termite elimination (Sentricon Always Active Authorized Operator plus tent and no-tent treatments), mosquito reduction (including the In2Care add-on), wildlife removal and exclusion, bed bug treatments, crawl space encapsulation, attic cellulose insulation, commercial and government pest management, and real-estate WDO inspections.
Core technology and methodology are grounded in conventional pest-science and EPA-endorsed IPM rather than software platforms, supported by an on-staff entomologist and partnerships with Sentricon, In2Care, Crawlspace Inc., and Santa Fe for proprietary hardware. The company bundles Sentricon's $1M repair/retreat warranty as a key differentiator.
Commercial mechanics combine recurring subscription revenue (monthly/quarterly pest and termite programs at $45+ per month) with high-ticket transaction work (real estate WDO bundles averaging $725; crawl space encapsulation and attic insulation projects). Go-to-market spans field-service technicians, an inside sales desk at (888) 409-0938, online quote request forms, and a strategic accounts team targeting healthcare, education, hospitality, food service, property management, and government/military (DOD) accounts. Bundle & Save tiers (Double 5%, Triple 10%, We Do It All 15%) drive multi-service adoption and lift average revenue per customer. Since 2019 the company has operated within the Rollins Family of Brands alongside Northwest Exterminating, gaining national-scale back office while retaining the McCall consumer brand.
McCall Service firmographics
Firmographics- Name
- McCall Service
- Legal name
- McCall Pest & Wildlife
- Website
- https://mccallservice.com
- Company type
- Private
- Founded year
- 1928
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- McCall Service is a family-operated Florida pest, termite, wildlife, bed bug, mosquito, crawl space, and attic-insulation provider serving residential and commercial customers across six Florida metros plus Georgia and South Carolina, operating as part of the Rollins Family of Brands since 2019.
- Ownership category
- akta.pro rank
McCall Service industry classification
Industry- Product category
- Pest Control Services
- NAICS
- Exterminating and Pest Control Services (561710), Exterminating and Pest Control Services (56171)
- akta.pro primary industry
- Commercial General Pest Control (Non-Specialty) (HSAMAAAL)
- akta.pro secondary industries
- Sanitation, Monitoring & Trap/Station Programs (General) (HSAMAAAH), Indoor Ant & Roach Baiting/Gel Treatment Programs (HSAMAFAF)
Keywords
Where McCall Service is headquartered
LocationHeadquarters
- HQ city
- Flushing
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
McCall Service business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure
Revenue model
- Recurring Pest Control Services: Ongoing monthly and quarterly pest control services with service guarantee, providing recurring revenue from residential and commercial customers through subscription-style arrangements.
- Initial Treatment Services: One-time whole-home pest inspection and treatment services including interior and exterior applications, providing upfront revenue from new customer acquisition.
- Bundle Packages: Value bundle options combining 2, 3, or 4 services (Pest Control, Termite Protection, Mosquito Control) with 5-15% savings, driving higher average order value and customer retention.
- Real Estate Inspection Services: WDO inspections and termite letters for real estate transactions, averaging $725 for complete bundled inspection. Hard copy reports available for $55 administrative fee.
- Crawl Space Encapsulation: Encapsulation services with vapor barriers and dehumidifiers including McCall Complete, Advantage, and Premier packages with 30-year warranty options.
- Attic Insulation Installation: Installation of specialized cellulose insulation with energy savings up to 20% on heating/cooling costs, combined pest protection and energy efficiency offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | NorPest Green Monthly Service |
| Unit Pricing | Pay-as-you-go | WDO Inspection Complete Bundle |
| Subscription | Annual | Double Bundle (2 services) |
| Subscription | Annual | Triple Bundle (3 services) |
| Subscription | Annual | We Do It All Bundle (4 services) |
| Unit Pricing | Pay-as-you-go | Hard Copy Reports |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
McCall Service product offering
Product offeringCore offering
McCall Service delivers recurring and one-time pest management, termite protection, mosquito reduction, wildlife removal, bed bug control, crawl space encapsulation, and attic insulation services to residential and commercial/government customers. Service delivery centers on on-site inspections performed by trained pest control technicians with an on-staff entomologist, using an Integrated Pest Management (IPM) approach across five treatment zones. Subscription and bundled service programs (Double, Triple, We Do It All) provide ongoing revenue across Florida, Georgia, and South Carolina.
Product overview
McCall Pest & Wildlife offers a comprehensive portfolio of pest management and wildlife control services for residential and commercial customers throughout Florida. The core offerings include Home Pest Control (NorPest Green Program), Termite Control, Mosquito Reduction, Wildlife Removal, Bed Bug Control, Crawl Space Solutions, Attic Insulation, Commercial & Government Services, and Real Estate Services. The company provides value bundling through Double, Triple, and We Do It All packages that combine multiple services for savings up to 15%. Additional specialized offerings include the In2Care Mosquito System as an add-on, CrawlSpace Seal for targeted moisture protection, and tiered crawl space encapsulation packages (Complete, Advantage, Premier). The company was founded in 1928 and operates as part of the Rollins Family of Brands.
Differentiator
Problem solved
Functional benefit
Brands
- NorPest Green: Eco-friendly pest control program using earth-based products and Integrated Pest Management (IPM) principles.
Products and services
- Home Pest Control (NorPest Green Program) Whole-home interior and exterior Integrated Pest Management plan targeting five zones around the property using earth-based products, covering ants, spiders, roaches, silverfish, millipedes, centipedes, and other common household pests for residential customers.
- Termite Control Comprehensive termite protection for drywood and subterranean termites, including the Sentricon Always Active baiting system, tent fumigation, and no-tent treatments, with warranty options up to $1M in repair and retreat coverage for residential and commercial customers.
- Mosquito Reduction Monthly recurring green mosquito control service for residential properties using treatments derived from flowers and bacteria, targeting both breeding areas and adult mosquitoes; available as a standalone service or as part of bundle programs.
- Wildlife Removal and Control Humane wildlife management service for residential and commercial properties including trapping, animal relocation, exclusion work, damage control, and pest-proofing for rodents, squirrels, raccoons, birds, and armadillos.
- Bed Bug Control Residential and commercial bed bug extermination service using heat, chemical, steam, and HEPA vacuum techniques, with multiple service tiers (Heat Plus, Basic Heat, Chemical) for different infestation levels.
- Crawl Space Solutions Crawl space encapsulation service with vapor barrier installation, dehumidification, and moisture control, available across three tiered packages (McCall Complete, Advantage, and Premier) with warranty options.
- Attic Insulation Specialized attic cellulose insulation installation service using 85% recycled paper with built-in pest protection against cockroaches, silverfish, and darkling beetles, including removal of old insulation and attic treatment.
- Commercial & Government Pest Control Tailored commercial and government pest management program covering hospitality, food service, healthcare (hospitals, SNFs, ALFs, ILFs, rehab), education (school boards, colleges, child care), government (local, county, state, federal, military), and property management (HOAs, condos, apartments, HUD); includes fumigation, bioremediation, and vegetation management.
- Real Estate Services (WDO Inspections) Wood Destroying Organism (WDO) inspection reports and termite clearance letters for Florida real estate transactions, with bundled pest and termite inspections for home buyers, sellers, real estate agents, and lenders; reports delivered within 2 business days guaranteed.
- In2Care Mosquito System Add-on mosquito control service using specialized In2Care stations that eliminate Aedes mosquitoes at both larvae and adult stages via larvicide contamination, effective against Dengue and Zika viruses.
- CrawlSpace Seal Alternative crawl space moisture sealant service using LumberKote polymer sealer applied to exposed lumber, providing moisture protection, rot prevention, and a 30-year warranty without requiring full encapsulation.
Quantifiable outcome
- Energy savings up to 20% on heating/cooling bills with proper attic insulation
- +3 more outcomes
Companies that use McCall Service
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles2 records
McCall Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature4 records
McCall Service partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Northwest Exterminating / Rollins Family of BrandscoreMcCall partners with Northwest Exterminating as part of the Rollins Family of Brands, enabling delivery of exceptional service to customers throughout the southeastern United States and around the world. This partnership provides access to national brand resources while maintaining local family-operated identity.
- SentriconcoreMcCall is an Authorized Operator of the Sentricon Always Active Termite Colony Elimination System - the most effective, environmentally sound and least invasive termite treatment available. This authorization enables delivery of Sentricon's proven subterranean termite protection with $1M warranty options.
- National Pest Management AssociationminorIndustry association membership providing access to pest management best practices, regulatory guidance, and professional development resources.
- Greater Tampa Chamber of CommerceminorLocal business chamber membership supporting community engagement and business networking in the Tampa market.
- Jacksonville Regional Chamber of CommerceminorLocal business chamber membership supporting community engagement and business networking in the Jacksonville market.
- United Way of Northeast FloridaminorNonprofit partnership supporting community welfare initiatives in Northeast Florida through corporate giving and volunteer programs.
- Florida Medical Entomology LaboratoryminorResearch partnership providing scientific expertise on mosquito biology and control methods for the company's mosquito reduction programs.
- Florida Pest Management AssociationminorState-level industry association membership supporting Florida pest management professionals.
- Florida Turfgrass AssociationminorIndustry association membership supporting turf and lawn care related pest management services.
Scale indicators5 records
Recent moves7 records
Expansion highlights7 records
McCall Service competitors and assessment
Company assessmentEmerging players
- Aptive Environmental: Fast-growing residential pest control operator with eco-friendly positioning and a direct-to-consumer subscription model. Competes with McCall's NorPest Green program on eco-conscious customer acquisition.
Direct peers
- Arrow Exterminators: Large regional pest control operator in the Southeast US offering residential and commercial pest, termite, and wildlife services with a comparable family-grown culture and acquisition-driven expansion strategy.
- Truly Nolen Pest Control: National pest control brand with strong Southeast US presence offering residential and commercial pest, termite, and specialty pest services with similar recurring service model and bundling programs.
- HomeTeam Pest Defense: Residential-focused pest control operator offering bundled pest and termite services through a recurring service model, including the popular Taexx built-in pest control system for new construction homes.
- Massey Services: Florida-based pest control, termite, and lawn care provider with overlapping service offerings, geographic focus on the Southeast, and similar focus on integrated pest management and recurring service contracts.
- Bulwark Exterminating: Regional pest control provider serving the Southeastern US with residential and commercial pest, termite, and rodent services. Comparable service mix and customer base to McCall.
- Northwest Exterminating: Sister brand within the Rollins Family of Brands and direct partner of McCall. Operates residential and commercial pest, termite, and wildlife services across the Southeast with a similar family-operating legacy and integrated pest management approach.
Regional players
- Florida Pest Control: Florida-focused pest control provider offering residential and commercial pest, termite, and lawn services across the state with deep regional roots. Direct geographic overlap with McCall's Florida service territory.
Broad incumbents
- Orkin (Rollins): Flagship brand of Rollins Inc., the parent of the Rollins Family of Brands that includes McCall. National pest control leader with significantly larger scale, marketing budget, and geographic reach than McCall.
- Terminix (Rentokit Terminix): National pest control leader offering residential and commercial pest, termite, and wildlife services with significant Florida presence. Competes directly with McCall on residential contracts and multi-location commercial accounts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
McCall Service social profiles
Digital presenceMcCall Service compliance and trust
Trust signalCompliance3 records
McCall Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
McCall Service leadership team
Management profileNumber of profiles
Profiles3 records
McCall Service subsidiaries and ownership
Company hierarchySubsidiaries19 records
McCall Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
McCall Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about McCall Service
What does McCall Service do?
McCall Service delivers recurring and one-time pest management, termite protection, mosquito reduction, wildlife removal, bed bug control, crawl space encapsulation, and attic insulation services to residential and commercial/government customers. Service delivery centers on on-site inspections performed by trained pest control technicians with an on-staff entomologist, using an Integrated Pest Management (IPM) approach across five treatment zones. Subscription and bundled service programs (Double, Triple, We Do It All) provide ongoing revenue across Florida, Georgia, and South Carolina.
Is McCall Service a public or private company?
McCall Service is a private company. It is classified as corporate owned and is currently operating.
When was McCall Service founded?
McCall Service was founded in 1928. It employs 51 to 100 people.
Where is McCall Service based?
McCall Service is headquartered in Flushing, United States, in the North America region.
How does McCall Service make money?
Six revenue lines are on record. Recurring Pest Control Services are the primary driver. The others are initial Treatment Services, bundle Packages, real Estate Inspection Services, crawl Space Encapsulation and attic Insulation Installation.
Who are McCall Service's main competitors?
Aptive Environmental is listed as an emerging player. Direct peers are Arrow Exterminators, Truly Nolen Pest Control, HomeTeam Pest Defense, Massey Services, Bulwark Exterminating and Northwest Exterminating. Florida Pest Control is listed as a regional player. Broad incumbents are Orkin (Rollins) and Terminix (Rentokit Terminix).
Does McCall Service have an API?
No public API is recorded for McCall Service.
What industry is McCall Service in?
McCall Service's product category is Pest Control Services. Its primary akta.pro industry code is HSAMAAAL, Commercial General Pest Control (Non-Specialty), with a secondary code of HSAMAAAH, Sanitation, Monitoring & Trap/Station Programs (General). Its NAICS code is 561710.