OnSight PROS

What OnSight PROS does

OnSight PROS is a US-based third-party property condition reporting service for the residential rental market, founded in 2011 by property manager James Alderson and operating as a subsidiary of Property Service PROS. The company dispatches a national network of trained field inspectors, coordinated through a dedicated call center and scheduling division, to perform on-site property inspections and deliver standardized photo-based PDF reports covering every square foot of a property (interior, exterior, appliances, cabinets, sinks, air filters, smoke alarms, doorstops). Its three core product lines are Move-In/Out (MIMO) reports for documenting pre- and post-tenancy condition, Initial/Acquisition reports that establish a baseline at the start of a management agreement, and Periodic/Lease-Renewal reports performed at roughly six-month intervals to capture mid-lease maintenance, insurance, and code issues.

The business model is professional-services based: reports are priced on a quote basis (no public pricing), delivered as standardized PDFs that can be co-branded with the property manager's logo, and ordered through a call center, email, or the PROS Client Portal. The primary customer is property management companies, with landlords, tenants, and insurance companies as secondary segments. The company has cultivated deep affiliation with the National Association of Residential Property Managers (NARPM), where it is a three-time Affiliate of the Year recipient, and uses this channel plus digital marketing, a public website, and client referrals to drive sales. Headcount is reported in the 11-50 range, geographic coverage spans 17 US states, and there is no disclosed external funding, making OnSight PROS a founder-led, organically financed services business.

Name

OnSight PROS

Legal name

Property Service PROS

Website

https://onsightpros.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

OnSight PROS is a US-based third-party property condition reporting service that dispatches trained inspectors across 17 states to deliver photo-based PDF reports (Move-In/Out, Initial/Acquisition, Periodic) to property managers, landlords, and insurance companies.

Ownership category

akta.pro rank

Product category

Property Inspection Services

NAICS

Building Inspection Services (541350), Real Estate Property Managers (53131)

SIC

Services-To Dwellings & Other Buildings (7340), Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Move-In/Move-Out Inspection & Condition Documentation Coordination (HSAKAOAI)

akta.pro secondary industry

Residential Maintenance & Turnover Services (Make-Ready, Inspections) (BPAJAFAM)

Keywords

• Property condition reports
• Rental property inspections
• Move-in inspection services
• Property management documentation
• Third-party property reporting

Headquarters

HQ city

Canyon Lake

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Property Condition Reports: OnSight PROS generates revenue through providing property condition inspection reports including Move-In/Move-Out, Initial/Acquisition, and Periodic/Lease-Renewal reports. Reports are ordered by property managers, landlords, or tenants and delivered as PDF documents with photos and condition assessments. The service appears to be priced per report with some property managers passing costs directly to property owners.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

OnSight PROS delivers third-party, photo-based property condition reporting services for rental properties across 17 US states. Trained field inspectors conduct on-site property inspections and produce standardized PDF reports covering Move-In/Move-Out, Initial/Acquisition, and Periodic/Lease-Renewal assessments with comprehensive photo documentation of every square foot of a property, helping property managers, landlords, and insurance companies prevent security deposit disputes, identify code violations, and track property condition over time.

Product overview

OnSight PROS is a photo-based property condition reporting service for rental properties, offering three core report types: Move-In/Out Reports (MIMO) for documenting property condition before and after tenancy; Initial/Acquisition Reports for establishing baseline conditions at the start of a management agreement; and Periodic/Lease-Renewal Reports for mid-lease reviews. The company was founded in 2011 as a third-party solution for inspecting rental properties and provides these reports in PDF format with photos, comments, and documentation of property condition including exterior, interior, kitchen, sink, air filter, smoke alarm, and doorstop inspections. Reports are delivered to property managers, homeowners, and tenants.

Differentiator

Problem solved

Functional benefit

Products and services

• Move-In/Move-Out Report (MIMO)
• Initial/Acquisition Report
• Periodic/Lease-Renewal Report
• PROS Client Portal

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• NARPM (National Association of Residential Property Managers)coreChannel Partner/ Reseller/ DistributorOnSight PROS is affiliated with NARPM and has received the Affiliate of the Year award multiple times (X3). The company maintains active relationships with NARPM leadership including the current President Elect and past National Presidents who serve as customers and advocates for the service.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• AppFolio: AppFolio is a leading property management software platform for residential and commercial portfolios; while not focused on inspection reporting, it could bundle inspection features natively and represents the broad incumbent threat to standalone third-party services like OnSight PROS.
• TenantCloud (now RentRedi): TenantCloud/RentRedi is a residential property management platform that includes move-in inspection checklists and tenant screening; it competes for the property manager's tooling wallet and offers lighter-weight inspection features that could substitute for OnSight PROS's paid service.
• Buildium: Buildium is a residential property management platform serving small to mid-market landlords; as a broader PMS incumbent it competes for the same customer's software budget and could expand into inspection and condition documentation workflows.

Direct peers

• RentCheck: RentCheck is a mobile-first move-in/move-out inspection app that lets tenants and property managers self-capture photo condition reports; it is the closest direct competitor to OnSight PROS's third-party condition documentation service, competing on the same property manager buyer with a more software-native delivery model.
• Turno (formerly TurnoverBnB): Turno provides turnovers, cleaning, and property inspections for short-term rental managers; its inspection and quality assurance product line competes with OnSight PROS's condition documentation services in the adjacent vacation rental/STR vertical.
• Inspectify: Inspectify is a property inspection marketplace and platform connecting real estate agents, property managers, and investors with licensed inspectors for property condition assessments; it overlaps directly with OnSight PROS's photo-based inspection and reporting offering for property managers.
• SpotInspect: SpotInspect provides third-party move-in and move-out inspection reports for residential landlords and property managers with photo documentation and dispute-ready deliverables, competing head-to-head with OnSight PROS in the same segment and customer base.
• Properly: Properly offers move-in/move-out inspection and cleaning coordination services for rental property managers and owners, with photo-based reports and dispute resolution support; it is a direct comparable to OnSight PROS's core service offering.

Emerging players

• Property Meld: Property Meld is a maintenance operations platform for property managers; while its focus is maintenance workflow rather than documentation, it overlaps with OnSight PROS's preventive maintenance and property condition tracking use cases for the same buyer.
• Breezeway: Breezeway is a property care and operations platform for short-term rental managers offering automated inspection, cleaning verification, and task workflows; it overlaps with OnSight PROS on the property condition reporting use case but is positioned as a broader operations platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/onsightpros
• LinkedInlinkedin.com/company/onsightpros
• Instagraminstagram.com/onsightpros

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OnSight PROS