Breezeway
Breezeway is a Boston-based property operations and guest experience platform serving vacation rental managers, hotels, and serviced apartment operators across 85+ countries. Its AI-powered SaaS suite automates scheduling, mobile checklists, maintenance, messaging, and vendor coordination for 3,500+ clients managing 265,000+ properties.
- Company typePrivate
- Founded2017
- HeadquartersBoston, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Breezeway does
Breezeway is a property operations and guest experience platform purpose-built for the vacation rental and short-term hospitality industry. Founded in 2017 and headquartered in Boston (Chestnut Hill, MA), the company serves over 3,500 clients managing more than 265,000 properties across 85+ countries. The platform automates the operational workflows that surround property turnovers: scheduling cleanings, inspections, and maintenance based on reservation data; dispatching tasks to field staff via a mobile application available in 10 languages with offline sync; verifying work through photo-based smart checklists; and managing vendor relationships and inventory. Bi-directional integrations with 13+ property management systems (including Airbnb, Mews, Guesty, Hostaway, Cloudbeds, Hostfully, Avantio, OwnerRez, and others) synchronize reservation and property data in real time.
The product portfolio follows a modular SaaS architecture. Core modules include Task Scheduling, Work Coordination, Checklists & Mobile App, Maintenance Software, Inventory Tracking, Payments, Insights & Reporting, Housekeeping Software, Messaging, and a digital Guide (welcome book). Add-on modules include Guest Verification (ID screening), Smart Locks integration, Assist (24/7 AI-powered guest response), Upsells (revenue optimization), and Gap Night Messaging. A service provider marketplace of 20,000+ cleaners, inspectors, and maintenance technicians in 20+ US markets creates a two-sided ecosystem connecting property managers with local field labor.
Breezeway employs a sales-led go-to-market motion targeting vacation rental managers, hotels and resorts, serviced apartments, residential property managers, corporate housing, student housing, and individual hosts. Pricing is quote-based and tiered by property count and segment, with subscription billing processed through Stripe. The company also runs product-led growth through mobile apps and self-service onboarding for smaller operators. Distribution combines direct enterprise field sales with an annual ELEVATE virtual summit (reaching 6,000+ hospitality professionals and 200+ industry leaders), a referral program offering $250 per converted client, and an affiliate partner program for industry consultants and creators. In March 2026, Breezeway secured a strategic growth investment from Resurgens Technology Partners to accelerate AI innovation and global expansion, following approximately $36M in prior venture funding across multiple rounds since 2016.
Breezeway firmographics
Firmographics- Name
- Breezeway
- Legal name
- Breezeway Homes, Inc.
- Website
- https://breezeway.io
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Breezeway is a Boston-based property operations and guest experience platform serving vacation rental managers, hotels, and serviced apartment operators across 85+ countries. Its AI-powered SaaS suite automates scheduling, mobile checklists, maintenance, messaging, and vendor coordination for 3,500+ clients managing 265,000+ properties.
- Ownership category
- akta.pro rank
Breezeway industry classification
Industry- Product category
- Hospitality Operations Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Real Estate Property Managers (53131)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Owner Services, Reporting & Portfolio Administration (THAMAKAI)
- akta.pro secondary industries
- Remote/Alternative Accommodation Management (Cabins, Tiny Homes, Glamping) (BPAJAIAG), Lodging Booking & Accommodation Management (HSACAKAC)
Keywords
Where Breezeway is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Breezeway business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscription: Subscription-based access to Breezeway's property operations platform with tiered pricing plans based on property count and feature access. Includes initial period charges followed by recurring periodic charges. The company uses Stripe as payment processor.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Tiered pricing based on property count and business type |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Breezeway product offering
Product offeringCore offering
Breezeway sells a cloud-based, AI-powered property operations and guest experience SaaS platform that automates cleaning, inspection, and maintenance scheduling; coordinates field teams via mobile apps with offline checklists and photo verification; and manages guest communication through automated messaging, a digital welcome book, 24/7 AI response, and upsell tools. The platform is sold primarily to vacation rental managers, hotels, serviced apartments, and residential property managers, and integrates bi-directionally with 13+ PMS platforms to sync reservation and property data. It is delivered as a tiered monthly subscription with pricing scaled by property count and business type.
Product overview
Breezeway is a hospitality operations and guest experience platform designed for property management teams and field staff. The platform follows a modular architecture with a core operations suite (Task Scheduling, Work Coordination, Checklists & Mobile App, Maintenance Software, Inventory Tracking, Payments, Insights & Reporting, Housekeeping Software, Messaging, and Guide) complemented by optional add-on modules (Guest Verification, Smart Locks, Assist, Upsells, and Gap Night Messaging). The system integrates with leading Property Management Systems (PMS) to pull reservation and property data, enabling automated scheduling, task management, and workflow coordination across 270,000+ properties in 90 countries. Breezeway serves diverse segments including vacation rental managers, hotels & resorts, cleaners & service providers, residential property managers, serviced apartments, corporate housing, hosts, and student housing operators.
Differentiator
Problem solved
Functional benefit
Brands
- ELEVATE: Breezeway's premier virtual summit for property care, operations, communication, and safety, now in its sixth year.
- State of Work Report
Products and services
- Task Scheduling Automated task scheduling module that ensures each property turnover is scheduled and completed on time, providing full visibility into cleaning jobs, guest arrivals, and maintenance tasks based on reservation data from PMS integrations.
- Work Coordination Coordinates work across teams with automated workflows and communication updates, assigning the right job to the right person at the right time across property portfolios.
- Checklists & Mobile App Customizable digital checklists for property inspections, cleanings, and maintenance tasks accessible via native iOS and Android mobile apps with offline syncing capability, available in 10 languages.
- Maintenance Software Automates work orders with proactive maintenance schedules, inspection processes, and detailed maintenance history tracking for installations, services, and replacements across property portfolios.
- Inventory Tracking Optimizes and tracks supplies including linens, toiletries, and cleaning supplies across properties with automatic notifications when stocks run low.
- Insights & Reporting Provides comprehensive property operation metrics including employee efficiency, labor and maintenance costs, occupancy trends, and shareable PDF reports for homeowners.
- Housekeeping Software Simplifies housekeeping operations with automated scheduling, quality checklists, and photo verification for every turnover across property portfolios.
- Messaging AI-powered guest messaging system for sending automated pre-check-in, mid-stay, and post-checkout messages with customizable templates for vacation rental and hospitality guests.
- Guide (Digital Welcome Book) Digital welcome book platform that delivers property information, check-in details, house rules, and local recommendations to guests via mobile devices.
- Upsells Revenue optimization tool that boosts earnings by offering guests additional perks like early check-ins, extra linens, and curated local experiences through automated offers.
- Gap Night Messaging Automated messaging system for filling gap nights between reservations with targeted offers to maximize occupancy and revenue for vacation rental managers.
- Assist (24/7 AI Guest Response) AI-powered 24/7/365 automated guest response service that handles guest inquiries and requests around the clock, reducing the burden on property management teams.
Quantifiable outcome
- 40 hours saved monthly scheduling field staff
- +7 more outcomes
Companies that use Breezeway
Customer profileNamed customers13 records
Segments8 records
Ideal customer profiles4 records
Breezeway technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability3 records
Feature12 records
Breezeway partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core.
- HostifycorePMS integration partner enabling data synchronization between Hostify and Breezeway platforms.
- TrackcorePMS integration partner enabling data synchronization between Track and Breezeway platforms.
- MewscorePMS integration partner enabling data synchronization between Mews and Breezeway platforms.
- GuestycorePMS integration partner enabling data synchronization between Guesty and Breezeway platforms.
- AirbnbcoreOfficial Airbnb partner with seamless platform integration. Breezeway pulls reservation data in real-time from Airbnb to automate task creation and scheduling.
- HostfullycorePMS integration partner enabling data synchronization between Hostfully and Breezeway platforms.
- CloudbedscorePMS integration partner enabling data synchronization between Cloudbeds and Breezeway platforms.
- HostawaycorePMS integration partner enabling data synchronization between Hostaway and Breezeway platforms.
- AvantiocorePMS integration partner enabling data synchronization between Avantio and Breezeway platforms.
- OwnerRezcorePMS integration partner enabling data synchronization between OwnerRez and Breezeway platforms.
- StreamlinecorePMS integration partner enabling data synchronization between Streamline and Breezeway platforms.
- EscapiacorePMS integration partner enabling data synchronization between Escapia and Breezeway platforms.
- BarefootcorePMS integration partner enabling data synchronization between Barefoot and Breezeway platforms.
Scale indicators19 records
Recent moves7 records
Expansion highlights6 records
Breezeway competitors and assessment
Company assessmentDirect peers
- Turno: Turno is a scheduling and operations platform focused on cleanings and turnovers for short-term rentals. It is the closest direct competitor to Breezeway, competing for the same property-manager customer base on scheduling, cleaner coordination, and quality assurance.
- Operto: Operto (formerly Operto Teams) is a vacation rental operations and guest experience platform offering smart device control, team coordination, and guest apps. It directly overlaps Breezeway's core operations suite and target customer.
- SuiteOp: SuiteOp is an operations and housekeeping platform purpose-built for short-term rental managers, automating turnovers, scheduling, and inspections. It competes with Breezeway on the same core workflows for the same SMB-to-mid-market vacation rental segment.
- Properly: Properly is a vacation rental management services and software platform combining turnovers, inspections, and management tools. It is a direct competitor to Breezeway, particularly in markets where Breezeway's service-provider network overlaps.
Broad incumbents
- Guesty: Guesty is a leading PMS for vacation rentals and a Breezeway integration partner, but it has expanded into operations modules (cleaning, task management). It is a broader incumbent whose full-stack strategy competes directly with Breezeway's best-of-breed position.
- Hostaway: Hostaway is a PMS for vacation rental managers with growing operations and channel-management features. Like Guesty, it competes both as a Breezeway integration partner and as a potential substitute for Breezeway's operations layer.
- Buildium: Buildium is a residential property management platform serving landlords and property managers of long-term rentals. It is a broader incumbent relevant to Breezeway's expansion into the residential property manager segment.
- AppFolio: AppFolio is a leading property management software platform for residential and commercial portfolios. It represents a broader incumbent that could expand into vacation rental operations, and is relevant as Breezeway extends into residential property managers.
Emerging players
- Hospitable: Hospitable is an automation platform for short-term rental hosts focused on messaging and guest communication. It overlaps with Breezeway's Messaging and Assist modules, particularly in the SMB/individual host segment.
- Touch Stay: Touch Stay provides digital welcome books and guest guides for vacation rentals, overlapping with Breezeway's Guide module. It targets the same SMB host market with a focused, lower-priced alternative.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Breezeway social profiles
Digital presenceBreezeway financial estimates
Financial estimateRevenue estimate
Valuation estimate
Breezeway leadership team
Management profileNumber of profiles
Profiles7 records
Breezeway funding detail
Funding detailFunding overview
Funding rounds7 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Breezeway M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Breezeway
What does Breezeway do?
Breezeway sells a cloud-based, AI-powered property operations and guest experience SaaS platform that automates cleaning, inspection, and maintenance scheduling; coordinates field teams via mobile apps with offline checklists and photo verification; and manages guest communication through automated messaging, a digital welcome book, 24/7 AI response, and upsell tools. The platform is sold primarily to vacation rental managers, hotels, serviced apartments, and residential property managers, and integrates bi-directionally with 13+ PMS platforms to sync reservation and property data. It is delivered as a tiered monthly subscription with pricing scaled by property count and business type.
Is Breezeway a public or private company?
Breezeway is a private company. It is classified as private equity controlled and is currently operating.
When was Breezeway founded?
Breezeway was founded in 2017. It employs 101 to 250 people.
Where is Breezeway based?
Breezeway is headquartered in Boston, United States, in the North America region.
How does Breezeway make money?
One revenue line is on record: saaS Platform Subscription.
Who are Breezeway's main competitors?
Direct peers on record are Turno, Operto, SuiteOp and Properly. Broad incumbents are Guesty, Hostaway, Buildium and AppFolio. Emerging players are Hospitable and Touch Stay.
Does Breezeway have an API?
No public API is recorded for Breezeway.
What industry is Breezeway in?
Breezeway's product category is Hospitality Operations Software. Its primary akta.pro industry code is THAMAKAI, Owner Services, Reporting & Portfolio Administration, with a secondary code of BPAJAIAG, Remote/Alternative Accommodation Management (Cabins, Tiny Homes, Glamping). Its NAICS code is 51821 and its SIC code is 7372.