Rescue Vehicle Services
Rescue Vehicle Services (RESCUE®) is a Bengaluru-based, bootstrapped 24/7 roadside assistance company founded in 2011 that dispatches 50+ OEM-trained mechanics and a fleet of custom flatbed tow trucks to handle breakdowns for individual two-wheeler and four-wheeler owners, and serves as an Authorised Service Provider for major automobile OEMs and insurers.
- Company typePrivate
- Founded2011
- HeadquartersBengaluru, India
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Rescue Vehicle Services does
Rescue Vehicle Services Private Limited, operating under the brand RESCUE®, is a Bengaluru-based 24/7 roadside assistance company founded in 2011 by Prasanna Sivan (CEO) and Amith Pallipady (COO). The company dispatches a network of 50+ OEM-trained mechanics, specialist battery, puncture, fuel, and key recovery providers, and a fleet of custom-built flatbed tow trucks — including India's first two-wheeler flatbed tow truck — to stranded motorists across the city, advertising a 30-minute average reach time and a 98% on-spot fix rate. Its service portfolio spans puncture repair (from ₹499), battery jumpstart (from ₹599), minor mechanical/electrical repairs (from ₹499), emergency fuel delivery (from ₹399), key recovery (from ₹999), two-wheeler towing (₹899 + ₹30/km), and four-wheeler towing (₹2,599 + ₹50/km), supplemented by annual subscription roadside assistance plans.
The business operates a direct-to-consumer model with bookings via phone, WhatsApp, and a website form, alongside B2B managed services contracts as an Authorised Service Provider for major automobile OEMs and insurance companies since inception. Per-incident transaction fees, subscription plans, and OEM/insurance referral contracts together form the revenue base. Since 2011 the company claims to have assisted over 200,000 commuters and towed over 100,000 vehicles in Bengaluru, while remaining a bootstrapped, founder-owned private limited company with no disclosed institutional funding and a corporate team of ~14 staff in addition to its field network.
A digital platform extension (the RESCUE Tech Platform) is currently being teased for launch, and the company has added authorised battery provider tie-ups to handle non-resolvable battery cases. Operations remain single-city (Bengaluru only), positioning geographic expansion and productisation of the platform as the principal forward levers, though no AI/ML capabilities, patents, or external funding are disclosed in the available data.
Rescue Vehicle Services firmographics
Firmographics- Name
- Rescue Vehicle Services
- Legal name
- M/s. Rescue Vehicle Services Private Limited
- Website
- https://getrescued.in
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Rescue Vehicle Services (RESCUE®) is a Bengaluru-based, bootstrapped 24/7 roadside assistance company founded in 2011 that dispatches 50+ OEM-trained mechanics and a fleet of custom flatbed tow trucks to handle breakdowns for individual two-wheeler and four-wheeler owners, and serves as an Authorised Service Provider for major automobile OEMs and insurers.
- Ownership category
- akta.pro rank
Rescue Vehicle Services industry classification
Industry- Product category
- Roadside Assistance Services
- NAICS
- Motor Vehicle Towing (488410), Automotive Repair and Maintenance (8111)
- SIC
- Services-Automotive Repair, Services & Parking (7500), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Light-Duty Vehicle Mobile Repair & Roadside (Cars/Vans) (TLAKAFAA)
- akta.pro secondary industries
- Towing, Recovery & Vehicle Removal Services (TLAJAJAC), Roadside Assistance & Towing Memberships (Bundled with Service Contracts) (FSAJALAL), Accident Recovery, Winch-Out & Towing Services (Light/Heavy) (TLAKAFAH)
Keywords
Where Rescue Vehicle Services is headquartered
LocationHeadquarters
- HQ city
- Bengaluru
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Rescue Vehicle Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others
Revenue model
- On-Demand Service Fees: Per-incident service charges for individual breakdown assistance requests. Customers pay a base fee plus per-kilometer charges where applicable. Covers puncture repair, battery jump start, minor roadside repairs, emergency fuel delivery, key recovery, and vehicle towing.
- Subscription Roadside Assistance Plans: Annual Roadside Assistance subscription plans offering 24/7 breakdown coverage including battery jump-starts, puncture repairs, and other services for subscribers, providing recurring revenue.
- B2B Authorised Service Provider Contracts: Backend service provider arrangements with major automobile brands and insurance companies, providing breakdown assistance to their customers on behalf of OEM and insurance partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Puncture & Flat Tyre Assistance - Starts at ₹499 |
| Unit Pricing | Pay-as-you-go | Battery Jumpstart Assistance - Starts at ₹599 |
| Unit Pricing | Pay-as-you-go | Minor Roadside Repairs - Starts at ₹599 |
| Unit Pricing | Pay-as-you-go | Emergency Fuel Delivery - Starts at ₹399 |
| Unit Pricing | Pay-as-you-go | Key Recovery Services - Starts at ₹999 |
| Unit Pricing | Pay-as-you-go | Two Wheeler Towing - ₹899 + ₹30/km |
| Unit Pricing | Pay-as-you-go | Four Wheeler Towing - ₹2599 + ₹50/km |
| Subscription | Annual | Annual Roadside Assistance Subscription Plans |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Rescue Vehicle Services product offering
Product offeringCore offering
Rescue Vehicle Services provides 24/7 emergency vehicle breakdown assistance in Bengaluru, delivering on-spot puncture repair, battery jumpstart, mechanical and electrical minor repairs, emergency fuel delivery, key recovery, and professional flatbed towing for two-wheelers and four-wheelers. Services are dispatched via phone, WhatsApp, or website request and reach customers within an average of 30 minutes through a network of over 50 OEM-trained mechanics stationed across the city. The company also offers annual roadside assistance subscription plans and operates as an authorised backend service provider for major automobile and insurance brands.
Product overview
RESCUE operates as a 24/7 vehicle breakdown assistance platform offering on-demand roadside services and subscription-based roadside assistance plans. The core offering includes emergency puncture repair, battery jumpstart, minor mechanical and electrical repairs, emergency fuel delivery, key recovery, and professional flatbed towing for both two-wheelers and four-wheelers. Services are available across Bengaluru with a 30-minute response time guarantee through a network of over 50 service providers and OEM-trained mechanics.
Differentiator
Problem solved
Functional benefit
Products and services
- RESCUE 24/7 Roadside Assistance (Puncture & Flat Tyre) On-location puncture and flat tyre assistance for two-wheelers and four-wheelers in Bengaluru, delivered by OEM-trained mechanics within an average 30-minute reach. Priced per incident starting at INR 499.
- Battery Jump Start Services Dead battery jump start and authorised replacement assistance delivered at the customer's vehicle location in Bengaluru, available 24/7. Service starts at INR 599 per incident.
- Minor Roadside Repairs On-location minor mechanical and electrical repairs for stranded vehicles in Bengaluru, with chain-related repairs starting at INR 499, minor mechanical repairs and vehicle starting trouble at INR 599, and cable replacements at INR 699.
- Emergency Fuel Delivery 24/7 emergency petrol and diesel delivery to stranded motorists at their breakdown location in Bengaluru, with no extra charge beyond the market price of fuel. Service starts at INR 399.
- Key Recovery Services Vehicle lockout and key recovery assistance in Bengaluru including spare key delivery and jammed key extraction, with OEM-trained mechanics dispatched within an average 30 minutes. Service starts at INR 999.
- Two Wheeler Towing Services Custom flatbed two-wheeler towing for any bike in Bengaluru, including inter-city transport, with OEM-trained drivers and handlers. Priced at INR 899 base plus INR 30 per kilometre.
- Four Wheeler Towing Services Custom flatbed four-wheeler towing for any car in Bengaluru, including inter-city transport, with OEM-trained drivers and handlers. Priced at INR 2599 base plus INR 50 per kilometre.
- RESCUE Roadside Assistance Subscription Plans Annual subscription-based roadside assistance plans for Bengaluru vehicle owners covering 24/7 breakdown services such as battery jump-starts, puncture repairs, and towing within a 30-minute reach time, billed on an annual recurring basis.
Quantifiable outcome
- 30-minute average reach time across Bengaluru
- +4 more outcomes
Companies that use Rescue Vehicle Services
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
Rescue Vehicle Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Rescue Vehicle Services partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Major Automobile Brands (OEMs)coreRESCUE operates as an Authorised Service Provider for all major automobile brands in Bengaluru, providing backend roadside assistance to their customers. This partnership began from the company's founding in 2011 and has been instrumental in establishing RESCUE as a trusted professional service provider in the city.
- Major Insurance BrandscoreRESCUE is a trusted backend service provider for major insurance companies in Bengaluru, handling breakdown assistance claims on behalf of insurance partners. This arrangement provides a steady stream of B2B referrals and reinforces RESCUE's position as a professional roadside assistance provider.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Rescue Vehicle Services competitors and assessment
Company assessmentDirect peers
- Global Assure: Indian RSA and warranty services provider (formerly associated with TVS Automobile Solutions) offering roadside assistance, extended warranty, and OEM-authorized service programs. Comparable to Rescue as a direct B2B-focused RSA competitor in India.
- Urgently: Technology-enabled roadside assistance and mobility platform connecting drivers to towing, repair, and lockout services with digital dispatch. Comparable as a digital-native RSA platform pursuing insurance and OEM partnerships — a model Rescue is moving toward with its forthcoming tech platform.
- Honk: US-based on-demand roadside assistance platform providing towing, battery jump, tire change, and lockout services via a digital dispatch network. Comparable service mix and consumer-direct GTM motion to Rescue.
- Auto Helpline: Indian roadside assistance and vehicle breakdown service provider with multi-city coverage and B2B partnerships with insurers and OEMs. Comparable service portfolio (towing, battery, fuel, lockout) and customer base to Rescue.
- India Assist: India's largest dedicated roadside assistance provider offering 24/7 breakdown services, towing, and OEM/insurance partnerships across multiple Indian cities. Directly competes with Rescue in the same Indian RSA market with a similar B2B authorized service provider model.
Emerging players
- Wrench: Tech-enabled mobile vehicle repair and roadside service platform operating in select North American markets. Comparable as a digitally dispatched mobile maintenance player targeting a similar consumer outcome to Rescue's mobile repair and roadside offering.
Broad incumbents
- RAC Motoring Services: UK roadside assistance membership organization offering 24/7 breakdown, towing, and recovery with proprietary patrol vans. Comparable as a scaled, subscription-based RSA operator with owned service fleet — the international analog of a mature Rescue-style model.
- Agero: One of North America's largest B2B roadside assistance platforms, serving insurers, OEMs, and fleet operators with a tech-enabled dispatch network. Comparable as a scaled, technology-driven RSA partner for insurance and OEM clients — analogous to where Rescue's B2B business is headed.
- AAA (American Automobile Association): North America's largest membership-based roadside assistance and travel organization with a dense service network across the US and Canada. Comparable as a scaled subscription RSA model and the benchmark for what a national subscription RSA program looks like at maturity.
- Roadside Protect (Allstate): Allstate-owned roadside assistance membership program offering towing, battery, tire, and lockout services bundled with insurance products. Comparable as an insurance-anchored RSA offering that competes for OEM and insurer partnerships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks1 record
Key highlights7 records
Customer concentration
Rescue Vehicle Services social profiles
Digital presenceRescue Vehicle Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rescue Vehicle Services leadership team
Management profileNumber of profiles
Profiles12 records
Rescue Vehicle Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rescue Vehicle Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rescue Vehicle Services
What does Rescue Vehicle Services do?
Rescue Vehicle Services provides 24/7 emergency vehicle breakdown assistance in Bengaluru, delivering on-spot puncture repair, battery jumpstart, mechanical and electrical minor repairs, emergency fuel delivery, key recovery, and professional flatbed towing for two-wheelers and four-wheelers. Services are dispatched via phone, WhatsApp, or website request and reach customers within an average of 30 minutes through a network of over 50 OEM-trained mechanics stationed across the city. The company also offers annual roadside assistance subscription plans and operates as an authorised backend service provider for major automobile and insurance brands.
Is Rescue Vehicle Services a public or private company?
Rescue Vehicle Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Rescue Vehicle Services founded?
Rescue Vehicle Services was founded in 2011. It employs 11 to 50 people.
Where is Rescue Vehicle Services based?
Rescue Vehicle Services is headquartered in Bengaluru, India, in the Asia region.
How does Rescue Vehicle Services make money?
Three revenue lines are on record. On-Demand Service Fees are the primary driver. The others are subscription Roadside Assistance Plans and B2B Authorised Service Provider Contracts.
Who are Rescue Vehicle Services's main competitors?
Direct peers on record are Global Assure, Urgently, Honk, Auto Helpline and India Assist. Wrench is listed as an emerging player. Broad incumbents are RAC Motoring Services, Agero, AAA (American Automobile Association) and Roadside Protect (Allstate).
Does Rescue Vehicle Services have an API?
No public API is recorded for Rescue Vehicle Services.
What industry is Rescue Vehicle Services in?
Rescue Vehicle Services's product category is Roadside Assistance Services. Its primary akta.pro industry code is TLAKAFAA, Light-Duty Vehicle Mobile Repair & Roadside (Cars/Vans), with a secondary code of TLAJAJAC, Towing, Recovery & Vehicle Removal Services. Its NAICS code is 488410 and its SIC code is 7500.