Autoglass Clinic

What Autoglass Clinic does

Autoglass Clinic NV is a Belgian automotive glass repair and replacement specialist headquartered in Hasselt, operating 36 fixed service centers and a fleet of more than 50 mobile units across Belgium and Luxembourg. The company is a wholly-owned subsidiary of the Swedish strategic operator Cary Group. Its core offering is split between windshield repair (chips, cracks, star breaks; ~30 minutes per job) and full windshield replacement using original-quality glass (~1.5 hours), supplemented by side and rear window replacement, panoramic roof replacement, window tinting, and ADAS calibration. Technology is industry-standard: GEPVP-compliant assessment protocols determine repair versus replacement, and ADAS sensors are recalibrated as part of windshield replacement work.

The business model is transaction-based, with repair or replacement offered free of charge to customers holding glass-breakage insurance and at quoted prices up to 30% below market rates for uninsured customers. Autoglass Clinic is an officially approved repairer for all major Belgian insurance companies (AG Insurance, Allianz, AXA, Baloise, Belfius, BNP Paribas Fortis, ING, KBC), enabling direct billing without upfront payment by insured customers. The go-to-market is dual-track: direct-to-consumer via online booking (a 5-minute funnel) and a free phone line (0800 23 332), alongside a B2B channel serving insurance brokers, leasing companies (ALD Automotive, Belfius Autolease, Lizy, Vancia, HertLease, MHC Mobility, Ciac Fleet), and corporate fleet managers under special commercial terms. Lifetime warranty on replacement work and a 98.6% customer satisfaction rate underpin brand and word-of-mouth growth.

Operationally, Autoglass Clinic has executed a sustained physical expansion: 7 new centers in 2024, Mechelen in April 2025, Eupen in October 2025, and Aalst, Genk, Malmedy, and a Turnhout location in 2026. In January 2026 it announced a partnership with MBE Mobility Budget Experts to integrate glass services into the Belgian mobility-budget channel, signalling intent to diversify revenue streams beyond traditional insurance claims flow. The company runs a multi-language (Dutch, French, German) website with self-serve booking and a dedicated broker portal, and is a member of the automotiveglassexperts.com specialist network under the Cary Group umbrella.

Name

Autoglass Clinic

Legal name

Autoglass Clinic NV

Website

https://autoglassclinic.be

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Autoglass Clinic is a Belgian automotive glass repair and replacement specialist operating 36 service centers and 50+ mobile units across Belgium and Luxembourg, serving insured drivers, leasing companies, and corporate fleets as a wholly-owned subsidiary of Sweden's Cary Group.

Ownership category

akta.pro rank

Product category

Automotive Glass Repair Services

NAICS

Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Auto Glass Repair & Replacement (TLAKAAAH)

akta.pro secondary industries

Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL), Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF), Glass, Lighting & Visibility Systems Service (Windshields, Lamps, Mirrors) (TLAKABAL)

Keywords

• Automotive glass repair
• Windshield replacement services
• Mobile auto glass
• Fleet glass management
• Insurance glass claims

Headquarters

HQ city

Hasselt

HQ country

Belgium

HQ region

Europe

Offices39 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Glass Repair Services: Repair of stone chips, cracks, and star breaks in automotive glass. Repair of a stone chip takes approximately 30 minutes. Customers with glass breakage insurance coverage receive repair free of charge. For uninsured customers, prices are up to 30% below market rates.
2. Glass Replacement Services: Full replacement of damaged windshields and other automotive glass (side windows, rear windows, panoramic roofs). Windshield replacement takes approximately 1.5 hours. Replacement includes quality original glass for all car makes and models, with a lifetime warranty on the replacement.
3. Glass Tinting Services: Application of window tinting film to automotive glass, offered as an additional service across the service center network.
4. Insurance Direct Billing: As an approved repairer for all Belgian insurance companies, Autoglass Clinic handles administrative formalities directly with insurers and receives payment directly from the insurer, simplifying the process for insured customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Autoglass Clinic provides automotive glass repair and replacement services for vehicles, including windshield chip and crack repair (~30 minutes), full windshield replacement (~1.5 hours with lifetime warranty and ADAS calibration), side/rear window and panoramic roof replacement, and window tinting. The company operates 36 fixed service centers and 50+ mobile units across Belgium and Luxembourg, with online booking, a free phone line, and direct billing with all Belgian insurance companies.

Product overview

Autoglass Clinic is a Belgian automotive glass repair and replacement service provider operating as part of the Swedish Cary Group. The company offers a unified service portfolio centered on two core offerings: windshield repair (chips and cracks) and windshield replacement, supplemented by mobile service delivery, window tinting, and B2B fleet management services. The company operates through 36 physical service centers across Belgium and utilizes a proprietary online appointment booking system. As an approved repairer for all insurance companies in Belgium and Luxembourg, Autoglass Clinic handles direct insurance settlements, serving both individual consumers and business customers (fleets, insurance brokers, leasing companies). The service network is complemented by mobile units that perform repairs at customer locations.

Differentiator

Problem solved

Functional benefit

Brands

• Touring Glass: Logo referenced as Touring Glass on the website

Products and services

• Windshield Repair Service Repair of stone chips, cracks, and star breaks in laminated automotive windshields using GEPVP-compliant assessment criteria. Repairs are typically completed in approximately 30 minutes and are offered free of charge to customers with glass breakage insurance coverage; uninsured customers pay prices up to 30% below market rates. Available at 36 service centers and via 50+ mobile units across Belgium.
• Automotive Glass Replacement Service Complete replacement of damaged or broken automotive glass, including windshields, side windows, rear windows, and panoramic roofs. Replacement uses quality original glass for all car makes and models, takes approximately 1.5 hours, includes ADAS calibration, and carries a lifetime warranty on the replacement work. Free for insured customers; up to 30% below market for uninsured customers.
• Window Tinting Service Application of window tinting film to automotive glass, offered as an additional service across the service center network. Available as a distinct appointment reason in the online booking system.
• Mobile Glass Service On-site automotive glass repair and replacement delivered by a fleet of more than 50 mobile units that travel to the customer's home or office location. Eliminates the need for the customer to visit a service center and supports both individual consumers and corporate fleet customers.
• Fleet Glass Management Services B2B service package for corporate fleet managers featuring special commercial terms, consolidated billing, direct insurance handling, mobile service at fleet locations, and prioritized turnaround to minimize vehicle downtime and control damage costs. Active fleet leasing partners include ALD Automotive, Belfius Autolease, Lizy, Vancia, HertLease, MHC Mobility, and Ciac Fleet.

Quantifiable outcome

• 98.6% customer satisfaction rate (survey-based, ~1,400 respondents over two years)
• +3 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

18 partnerships are on record, tiered minor and core.

• MBE Mobility Budget ExpertsminorStrategic or Co-development Partner · 5 January 2026Autoglass Clinic is proud to be a partner of MBE Mobility Budget Experts for the launch of their innovative mobility budget approach, announced January 2026.
• AG InsurancecoreGTM or Marketing PartnerAutoglass Clinic is an officially approved repairer for AG Insurance, enabling direct billing and seamless claims handling for AG policyholders with glass damage.
• AllianzcoreGTM or Marketing PartnerAutoglass Clinic is an officially approved repairer for Allianz, enabling direct billing and seamless claims handling for Allianz policyholders with glass damage.
• AXAcoreGTM or Marketing PartnerAutoglass Clinic is an officially approved repairer for AXA, enabling direct billing and seamless claims handling for AXA policyholders with glass damage.
• BaloisecoreGTM or Marketing PartnerAutoglass Clinic is an officially approved repairer for Baloise, enabling direct billing and seamless claims handling for Baloise policyholders with glass damage.
• BelfiuscoreGTM or Marketing PartnerAutoglass Clinic is an officially approved repairer for Belfius, enabling direct billing and seamless claims handling for Belfius policyholders with glass damage.
• BNP Paribas FortiscoreGTM or Marketing PartnerAutoglass Clinic is an officially approved repairer for BNP Paribas Fortis, enabling direct billing and seamless claims handling for BNP Paribas Fortis policyholders with glass damage.
• INGcoreGTM or Marketing PartnerAutoglass Clinic is an officially approved repairer for ING, enabling direct billing and seamless claims handling for ING policyholders with glass damage.
• KBCcoreGTM or Marketing PartnerAutoglass Clinic is an officially approved repairer for KBC, enabling direct billing and seamless claims handling for KBC policyholders with glass damage.
• ALD AutomotivecoreGTM or Marketing PartnerALD Automotive is a fleet leasing partner of Autoglass Clinic, directing leased vehicle customers to Autoglass Clinic for glass services with direct billing arrangements.
• Belfius AutoleasecoreGTM or Marketing PartnerBelfius Autolease is a fleet leasing partner of Autoglass Clinic, directing leased vehicle customers to Autoglass Clinic for glass services with direct billing arrangements.
• LizycoreGTM or Marketing PartnerLizy is a fleet leasing partner of Autoglass Clinic, directing leased vehicle customers to Autoglass Clinic for glass services with direct billing arrangements.
• VanciacoreGTM or Marketing PartnerVancia is a fleet leasing partner of Autoglass Clinic, directing leased vehicle customers to Autoglass Clinic for glass services with direct billing arrangements.
• HertLeasecoreGTM or Marketing PartnerHertLease is a fleet leasing partner of Autoglass Clinic, directing leased vehicle customers to Autoglass Clinic for glass services with direct billing arrangements.
• MHC MobilitycoreGTM or Marketing PartnerMHC Mobility is a fleet leasing partner of Autoglass Clinic, directing leased vehicle customers to Autoglass Clinic for glass services with direct billing arrangements.
• Ciac FleetcoreGTM or Marketing PartnerCiac Fleet is a fleet leasing partner of Autoglass Clinic, directing leased vehicle customers to Autoglass Clinic for glass services with direct billing arrangements.
• Cary GroupcoreOthersAutoglass Clinic is part of Cary Group, a Swedish international group specializing in automotive glass repair and replacement. The Cary Group affiliation enables continuous growth, service improvement, and international best practice sharing.
• Automotive GlassexpertsminorStrategic or Co-development PartnerAutoglass Clinic is a member of automotiveglassexperts.com, a network or association of automotive glass specialists.

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Glassdrive: Iberian (Spain/Portugal) automotive glass repair and replacement chain with a comparable insurance-approved, multi-center + mobile service model. While primarily a regional player in Iberia, Glassdrive has expanded into additional European markets and represents a credible competitive template and potential future entrant into Belgium.
• Novus Glass: International franchise-based automotive glass repair and replacement network with presence in North America and several other regions. Closely comparable service offering (chip repair, replacement, mobile service) though smaller in scale and primarily franchise-driven rather than corporate-operated.
• Carglass Belgium: Belgian arm of Belron's Carglass brand, the dominant direct competitor to Autoglass Clinic in the Belgian auto glass repair and replacement market. Operates a similar approved-repairer model with insurance direct billing, mobile service, and physical centers; Belron is the global market leader and the primary head-to-head competitor for Belgian market share.

Regional players

• National Windscreens: UK-focused automotive glass repair and replacement network specializing in both consumer and commercial/fleet segments. Comparable service model (approved-repairer, mobile service, fleet focus) but primarily UK operating territory; relevant as a fleet-heavy European comparable.
• Safelite Group: Largest U.S. automotive glass repair and replacement operator and Belron subsidiary. Operates a comparable insurance-approved, mobile-heavy model but in a different geography; relevant as a Belron network benchmark and indirect competitor via Belron's shared operating playbook against Cary Group subsidiaries.
• O'Brien Auto Glass: Australian automotive glass repair and replacement operator with a comparable insurance-approved, mobile-and-center business model. Geographically distant but useful as a benchmark for insurance-driven auto glass economics in a mature, high-insurance-penetration market similar to Belgium.
• Speedy Glass (France): French automotive glass repair and replacement network operated by Belron. Highly comparable business model (insurance-approved repairer, fixed centers, mobile service, lifetime warranty) but focused on the French market; serves as a useful benchmark for how Belron operates its European subsidiaries adjacent to Autoglass Clinic's home market.
• Autoglass UK (Belron): UK automotive glass repair and replacement business operated by Belron under the Autoglass brand. Highly comparable insurance-approved, mobile-and-center model but focused exclusively on the UK market; useful comparison point for European retail insurance-direct auto glass economics and competitive dynamics.

Broad incumbents

• Belron: Global market leader in automotive glass repair and replacement, parent of Carglass, Safelite, Speedy Glass, Autoglass (UK), and other national brands. Operates across 40+ countries and is the dominant broad incumbent against which Autoglass Clinic's Belgian operations compete directly; sister brand to Autoglass Clinic under Cary Group's main listed competitor.

Others

• Cary Group: Swedish strategic operating company and parent of Autoglass Clinic, listed on Nasdaq Stockholm. Operates multiple national auto glass subsidiaries across Europe; relevant as the parent entity shaping Autoglass Clinic's strategy, capital allocation, and access to group-level procurement, technology, and M&A capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/autoglassclinic

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Autoglass Clinic