Amalphi
Amalphi GmbH is a German third party maintenance provider offering manufacturer-independent IT infrastructure maintenance, refurbished hardware, and managed services for servers, storage, and network systems across 50+ countries, serving mid-market and enterprise customers.
- Company typePrivate
- Founded2003
- HeadquartersMunich, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Amalphi does
Amalphi GmbH is a German Third Party Maintenance (TPM) provider specializing in manufacturer-independent IT maintenance for enterprise data center infrastructure. Founded in 2003 and headquartered in Warngau, Germany, the company maintains over 35,000 IT systems across more than 50 countries, supporting servers, storage systems, SAN/network equipment, and tape libraries from over 20 manufacturers including Cisco, Dell/EMC, Fujitsu, HP/HPE, IBM/Lenovo, Oracle, NetApp, Brocade, and Juniper Networks. Since 2022, Amalphi has operated as a subsidiary of VALLEY IT GROUP, a leading IT services group in the DACH region.
The company's core offering is subscription-based TPM contracts, typically structured for 3–36 months with annual billing in advance and SLAs ranging from 5/9 to 7/24 coverage. Services include preventive maintenance, on-site fault resolution, spare parts, and 24/7 German-speaking service dispatch. Amalphi complements its maintenance contracts with several adjacent revenue streams: refurbished IT hardware (with up to 60% cost reduction versus new equipment and a 12-month warranty), managed services (remote monitoring, inventory management, project support), roll-out and IMAC services, IT relocations, and certified IT disposal. A web-based TPM Configurator enables customers to self-generate maintenance quotes.
Amalphi serves four primary customer segments: medium-sized companies and large corporations seeking cost-efficient alternatives to OEM support, system houses and data centers purchasing white-label TPM services, and cloud providers maintaining legacy hardware that cannot be migrated. Distribution combines a four-region direct enterprise field sales team (West, North-East, South including Austria/Switzerland, Central), channel partnerships, and the self-service configurator. The company is ISO 9001 and SOC3 certified and was named Best IT Service Provider 2026 in a survey of 2,270 IT decision-makers.
Amalphi firmographics
Firmographics- Name
- Amalphi
- Legal name
- amalphi GmbH
- Website
- https://amalphi.de
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Amalphi GmbH is a German third party maintenance provider offering manufacturer-independent IT infrastructure maintenance, refurbished hardware, and managed services for servers, storage, and network systems across 50+ countries, serving mid-market and enterprise customers.
- Ownership category
- akta.pro rank
Amalphi industry classification
Industry- Product category
- Third Party IT Maintenance Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Computer Facilities Management Services (541513)
- SIC
- Services-Facilities Support Management Services (8744), Services-Computer Rental & Leasing (7377)
- akta.pro primary industry
- Enterprise Hardware Recycling (Servers, Storage, Networking) (BPALAIAI)
- akta.pro secondary industry
- Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL)
Keywords
Where Amalphi is headquartered
LocationHeadquarters
- HQ city
- Munich
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Amalphi business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- System Maintenance Contracts: Recurring maintenance contracts for IT systems (servers, storage, SAN/network) based on device value and contract term. Service fees billed annually in advance. Includes preventive maintenance, repairs, and spare parts.
- Refurbished IT Hardware Sales: Sale of quality-assured refurbished IT systems including servers, storage, and components. One-time purchase with typically 12-month warranty.
- Managed Services: Remote monitoring, preventive maintenance, inventory management, and project support services provided as ongoing engagements.
- System Purchase and Disposal: Certified disk deletion and disposal services, along with purchase and sale of refurbished systems or components.
- Roll-out and IMAC Services:
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard SLAs ranging from 5/9 to 7/24 |
| Subscription | Annual | Depot Services |
| Subscription | Multi-year contract | Flexible contract terms 3-36 months |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
Amalphi product offering
Product offeringCore offering
amalphi provides manufacturer-independent Third Party Maintenance (TPM) services for enterprise IT infrastructure, covering servers, storage systems, and SAN/network equipment from vendors including Cisco, Dell/EMC, Fujitsu, HP/HPE, IBM, NetApp, and Oracle. The offering includes preventive maintenance, on-site troubleshooting, SLA-based fault resolution with spare parts, and 24/7 hotline support, sold as recurring maintenance contracts (typically 3-36 month terms) that deliver 40-60% cost savings versus OEM support.
Product overview
Amalphi offers a unified portfolio of IT maintenance and hardware services built around its Third Party Maintenance (TPM) core offering. The company provides manufacturer-independent maintenance for servers, storage, and network systems from over 20 hardware manufacturers including Cisco, Dell/EMC, Fujitsu, HP/HPE, IBM, NetApp, and Oracle. The TPM service is the central platform offering, which can be enhanced with the TPM Configurator tool for self-service quote generation, and supplemented by add-on modules including Managed Services (remote monitoring, preventive maintenance), Roll-Out (IMAC) services, and Removals. The portfolio also includes complementary hardware offerings: Refurbished IT Systems for cost-conscious hardware procurement with up to 60% savings, and System Purchase and Disposal for certified disposal and asset recovery. The Service Dispatch Center provides 24/7 fault reporting support. All services are coordinated through the VALLEY IT GROUP network, with regional coverage across DACH and international presence in 50+ countries.
Differentiator
Problem solved
Functional benefit
Products and services
- Third Party Maintenance (TPM) Manufacturer-independent IT maintenance service enabling cost-efficient upkeep of server, storage, and network systems from multiple vendors in customer data centers. Includes on-site technician visits, preventive maintenance, and SLA-based fault resolution with spare parts included in the total price. Sold as recurring maintenance contracts (3 to 36 months) to mid-market companies, international corporations, system houses, and cloud providers.
- Refurbished IT Systems Quality-assured revision and repair of IT hardware products including servers and components, offering cost reductions of up to 60% with a 12-month warranty and immediate amalphi maintenance coverage from day one. Sold as one-time hardware purchases.
- System Purchase and Disposal Certified disk deletion and disposal services along with purchase and sale of refurbished servers and components, helping customers optimize IT investments and securely retire end-of-life hardware.
- Managed Service Ongoing services including remote monitoring, preventive maintenance, inventory management, and project support to ensure smooth IT infrastructure operations for customers. Sold as recurring managed engagements.
- Roll-Out (IMAC) Installation, briefing, documentation, and hardware disposal services for IT system rollouts, delivered as project-based professional services to customers deploying or refreshing data center hardware.
- Removals Planning, setup, and commissioning services for IT system relocations, provided as a professional service to customers moving data center hardware between sites.
- TPM Configurator Online self-service configuration tool enabling customers to quickly generate customized maintenance quotes for their IT systems, supporting multiple hardware manufacturers and SLA options. Used as both a sales enablement tool and a customer-facing quoting platform.
Quantifiable outcome
- 40-60% cost savings compared to manufacturer maintenance contracts
- +3 more outcomes
Companies that use Amalphi
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles4 records
Amalphi technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Amalphi partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- VALLEY IT GROUPcoreSince 2022, amalphi has been part of VALLEY IT GROUP, one of the leading IT groups in the DACH region. This partnership provides scalability for large projects and individual solutions, bundled expert knowledge, access to state-of-the-art technologies, and a strong network guaranteeing safety, stability, and highest quality. The group also includes sister companies that provide broader service spectrum and innovative IT solutions.
Scale indicators5 records
Recent moves5 records
Expansion highlights6 records
Amalphi competitors and assessment
Company assessmentRegional players
- Bechtle AG: One of the largest IT service and system house companies in the DACH region, offering multi-vendor IT services and lifecycle support. Comparable to amalphi in DACH-centric field-sales coverage and enterprise/mid-market customer base, though broader in portfolio.
- CANCOM: Leading DACH-based IT services and digitalization company offering managed services, infrastructure support, and lifecycle management. Comparable to amalphi on DACH-anchored enterprise IT services, though broader portfolio and larger scale.
Broad incumbents
- Computacenter: Major European enterprise IT infrastructure provider offering managed services, hardware maintenance, and lifecycle support across geographies. Overlaps with amalphi on enterprise IT maintenance and managed services, but operates at much larger scale across full-stack IT.
- Atos (Eviden): Global IT services group with significant data center infrastructure services and managed support offerings across enterprise customers. Overlaps with amalphi on enterprise hardware support and managed services, though at vastly larger scale and portfolio breadth.
- IBM Technology Support Services: OEM incumbent providing multi-vendor and IBM hardware support services globally. Competitor at the high end of amalphi's market, particularly for enterprise accounts that can be steered back to OEM support.
Direct peers
- Service Express: Independent TPM provider specializing in server, storage, and network maintenance across IBM, Dell, HPE, Cisco, NetApp, and Oracle. Closely comparable to amalphi on service portfolio, multi-vendor model, and enterprise field-sales GTM.
- ParkPlace Technologies: Largest independent global Third Party Maintenance provider for data center hardware (servers, storage, networking). Directly comparable to amalphi in core TPM service model, multi-vendor coverage, and target customer base of enterprises with mixed-vendor estates.
- CSI (Computer Systems, Inc.): Independent multi-vendor IT maintenance and managed services provider serving enterprise data center customers in the US and UK. Comparable to amalphi on TPM service model and enterprise target market, though geographically complementary.
- CXtec (TMB & equal2new): Provider of third-party hardware maintenance alongside refurbished networking and server equipment resale. Mirrors amalphi's combination of maintenance services and refurbished hardware sales to enterprise customers.
- Curvature: TPM and IT lifecycle services provider for enterprise data center hardware, including refurbished spares and managed support. Overlaps directly with amalphi's TPM-plus-refurbished-systems value proposition for mid-market and enterprise customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Amalphi social profiles
Digital presenceAmalphi compliance and trust
Trust signalCompliance2 records
Amalphi financial estimates
Financial estimateRevenue estimate
Valuation estimate
Amalphi leadership team
Management profileNumber of profiles
Profiles4 records
Amalphi funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Amalphi M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Amalphi
What does Amalphi do?
amalphi provides manufacturer-independent Third Party Maintenance (TPM) services for enterprise IT infrastructure, covering servers, storage systems, and SAN/network equipment from vendors including Cisco, Dell/EMC, Fujitsu, HP/HPE, IBM, NetApp, and Oracle. The offering includes preventive maintenance, on-site troubleshooting, SLA-based fault resolution with spare parts, and 24/7 hotline support, sold as recurring maintenance contracts (typically 3-36 month terms) that deliver 40-60% cost savings versus OEM support.
Is Amalphi a public or private company?
Amalphi is a private company. It is classified as corporate owned and is currently operating.
When was Amalphi founded?
Amalphi was founded in 2003. It employs 11 to 50 people.
Where is Amalphi based?
Amalphi is headquartered in Munich, Germany, in the Europe region.
How does Amalphi make money?
Five revenue lines are on record. System Maintenance Contracts are the primary driver. The others are refurbished IT Hardware Sales, managed Services, system Purchase and Disposal and roll-out and IMAC Services.
Who are Amalphi's main competitors?
Regional players on record are Bechtle AG and CANCOM. Broad incumbents are Computacenter, Atos (Eviden) and IBM Technology Support Services. Direct peers are Service Express, ParkPlace Technologies, CSI (Computer Systems, Inc.), CXtec (TMB & equal2new) and Curvature.
Does Amalphi have an API?
No public API is recorded for Amalphi.
What industry is Amalphi in?
Amalphi's product category is Third Party IT Maintenance Services. Its primary akta.pro industry code is BPALAIAI, Enterprise Hardware Recycling (Servers, Storage, Networking), with a secondary code of BPAEAEAL, Network Resilience & High Availability Services (Redundancy, Failover). Its NAICS code is 8112 and its SIC code is 8744.