CSI - Computer Systems, Inc.
CSI - Computer Systems, Inc. is a privately held Omaha-based managed IT services and cybersecurity provider serving multi-location mid-sized businesses (25-250 employees) in healthcare, financial services, professional services, manufacturing, and nonprofits, delivering 24/7 monitoring, its proprietary Cyber Sentry Security Suite, and an integrated cloud/voice platform across more than 3,000 managed systems.
- Company typePrivate
- Founded1981
- HeadquartersOmaha, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What CSI - Computer Systems, Inc. does
Computer Systems, Inc. (CSI), founded in 1981 in Omaha, Nebraska and operating under the DBA 'CSI' and 'CSI Omaha,' is a privately held managed IT services provider (MSP) that evolved from a local computer retailer selling Commodores and Apple computers into one of the first MSPs in the United States. The company is led by President Greg Jacobs and serves multi-location mid-sized businesses with 25-250 employees across healthcare, financial services, professional services, manufacturing, and nonprofit verticals, with a stated footprint of 3,000+ supported systems across 23-43 states and 6 countries.
CSI's product portfolio centers on Managed IT Services (24/7 network monitoring, help desk with a guaranteed 1-hour response time and 15-minute average resolution, cloud solutions, backup and disaster recovery, and strategic IT planning) and is anchored by its proprietary Cyber Sentry Security Suite, which delivers managed detection and response (MDR), vulnerability assessments, endpoint protection, and 24/7 monitoring under a dedicated full-time cybersecurity analyst. The CSI Cloud Suite packages Microsoft Azure, DigiComm Voice (CSI's proprietary cloud VoIP claimed to deliver up to 70% phone-bill savings), Fortinet network security (UTM), Cyber Sentry, and Microsoft 365 into an integrated 'Anywhere Office' platform. A Compliance Readiness Program covers security audits, risk register creation, and incident-response planning for HIPAA, FINRA, and GDPR-bound buyers. Underlying technology is an assembly of established third-party platforms (Azure, M365, Fortinet) orchestrated through CSI's own Cyber Sentry layer rather than a standalone proprietary stack.
The business model is sales-led, targeting mid-market accounts via consultative direct selling and free IT assessments / Cybersecurity Health Checks. Revenue is overwhelmingly recurring: subscription-managed IT, managed cybersecurity services, and subscription VoIP, supplemented by project-based professional services for assessments, migrations, and implementations. Pricing is custom-quoted and not publicly disclosed; a 100% money-back guarantee (reportedly never claimed in 40+ years) is positioned as a differentiator. Distribution is direct, with two physical locations (Omaha HQ at 14510 F St Suite 102 and a Council Bluffs, Iowa satellite) and national remote-delivery coverage across 3,000+ managed systems. The company remains independent and locally owned with no disclosed funding rounds, parent company, or M&A activity.
CSI - Computer Systems, Inc. firmographics
Firmographics- Name
- CSI - Computer Systems, Inc.
- Legal name
- Computer Systems, Inc.
- Website
- https://csiomaha.com
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CSI - Computer Systems, Inc. is a privately held Omaha-based managed IT services and cybersecurity provider serving multi-location mid-sized businesses (25-250 employees) in healthcare, financial services, professional services, manufacturing, and nonprofits, delivering 24/7 monitoring, its proprietary Cyber Sentry Security Suite, and an integrated cloud/voice platform across more than 3,000 managed systems.
- Ownership category
- akta.pro rank
CSI - Computer Systems, Inc. industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Security Systems Services (56162)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)
Keywords
Where CSI - Computer Systems, Inc. is headquartered
LocationHeadquarters
- HQ city
- Omaha
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
CSI - Computer Systems, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Recurring managed services providing 24/7 network monitoring, help desk support, cloud solutions, backup and disaster recovery, and strategic IT planning for businesses.
- Cybersecurity Services: Revenue from Cyber Sentry security suite including managed detection and response, vulnerability assessments, endpoint protection, and compliance services.
- VoIP/DigiComm Voice: Cloud-based phone system services offering significant cost savings (up to 70%) on traditional phone bills for multi-location businesses.
- Professional Services: Project-based IT services including assessments, implementations, migrations, and strategic IT planning engagements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Quote-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
CSI - Computer Systems, Inc. product offering
Product offeringCore offering
CSI provides managed IT services bundled with its proprietary Cyber Sentry Security Suite for 24/7 network monitoring, help desk support, cloud solutions, and backup/disaster recovery. Its product set also includes DigiComm Voice cloud VoIP, Cyber Sentry SaaS Backup Protection for Microsoft 365, the integrated CSI Cloud Suite, and a Compliance Readiness Program targeting HIPAA, FINRA, and GDPR requirements. The portfolio is sold to multi-location mid-market businesses with 25–250 employees across healthcare, financial services, professional services, manufacturing, and nonprofits in the Omaha metro area and nationally across roughly 43 states.
Product overview
CSI (Computer Systems, Inc.) is a managed IT services provider offering a unified portfolio centered on managed IT services paired with its proprietary Cyber Sentry Security Suite. The product lineup includes: Managed IT Services as the core offering (24/7 monitoring, help desk, cloud solutions, backup/disaster recovery); Cyber Sentry Security Suite as the flagship cybersecurity product (MDR, vulnerability assessments, endpoint protection); DigiComm Voice VoIP for business communications; CSI Cloud Suite as an integrated platform combining Azure, Digicomm Voice, Fortinet, Cyber Sentry, and Microsoft 365/Teams; and the Compliance Readiness Program for regulatory risk management. The company serves multi-location businesses with 25 to 250 employees across 43 states.
Differentiator
Problem solved
Functional benefit
Brands
- Cyber Sentry: Proprietary cybersecurity program providing managed detection and response (MDR), vulnerability assessments, endpoint protection, and 24/7 monitoring. Also known as Cyber Sentry Security Suite.
- Digicomm Voice
- CSI Cloud Suite
- Cyber Sentry Managed Security Solution Provider (MSSP)
Products and services
- Managed IT Services Core managed IT service for businesses covering 24/7 network monitoring, help desk support with guaranteed 1-hour response time, cloud solutions, backup and disaster recovery, and strategic IT planning; targeted at multi-location mid-market businesses that lack in-house IT expertise.
- Cyber Sentry Security Suite Proprietary cybersecurity suite providing managed detection and response (MDR), vulnerability assessments, endpoint protection, and 24/7 monitoring by a dedicated in-house cybersecurity analyst, designed to give mid-market businesses enterprise-grade security without in-house SOC staffing.
- DigiComm Voice Cloud-based business VoIP phone system with conference calls, desktop sharing, instant messaging, chat, video calls, call analytics, call recording, and call forwarding; designed for multi-location mid-market businesses seeking to replace traditional phone systems and consolidate billing.
- Cyber Sentry SaaS Backup Protection Microsoft 365 backup and recovery service providing comprehensive cloud data protection with 3x daily backups, one-click restore, and independent cloud storage separate from Microsoft servers, targeting Microsoft 365 customers concerned about data loss in SaaS environments.
- CSI Cloud Suite Integrated cloud platform combining Microsoft Azure infrastructure, DigiComm Voice, Fortinet Network Security, Cyber Sentry, and Microsoft 365 / Teams to provide a complete "Anywhere Office" capability for flexible and secure distributed business operations.
- Compliance Readiness Program Structured compliance service that helps businesses manage legal and regulatory risk through security audits, risk register creation, and disaster and incident response planning, with explicit support for HIPAA, FINRA, and GDPR obligations across healthcare, financial services, and other regulated verticals.
Quantifiable outcome
- 45+ years in business with 100% money-back guarantee never taken
- +4 more outcomes
Companies that use CSI - Computer Systems, Inc.
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles3 records
CSI - Computer Systems, Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
CSI - Computer Systems, Inc. partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Microsoft AzurecoreMicrosoft Azure is the cloud infrastructure platform powering CSI Cloud Suite, providing the foundation for their anywhere office solution including compute, storage, and security capabilities.
- Microsoft 365coreMicrosoft 365 is integrated into the CSI Cloud Suite providing productivity applications, Teams collaboration, and is backed by CSI's SaaS Backup Protection.
- FortinetcoreFortinet UTM (Unified Threat Management) solutions are used for firewall and network security. CSI manages nearly 100 Fortinet UTM solutions at client locations, with constant network engineering monitoring.
- DigiComm VoicecoreDigiComm Voice is CSI's proprietary cloud-based VoIP phone system, launched to replace traditional phone systems with cloud phone service. CSI deploys this solution across client locations with reported savings of up to 80%.
- National Cyber Security Insurance CompanyminorCSI partnered with a national cyber security insurance company to host a Cybersecurity Awareness Webinar, providing education on cyber insurance requirements and underwriting.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
CSI - Computer Systems, Inc. competitors and assessment
Company assessmentBroad incumbents
- Trustwave: Large-scale MSSP and managed security provider — competes with Cyber Sentry for the same compliance-driven healthcare/financial buyer, but at enterprise scale.
Direct peers
- Blackpoint Cyber: MSSP providing 24/7 managed detection and response and vulnerability management, often partnering with regional MSPs — represents the channel/integration pressure on CSI's MSSP offering.
- NetGain Technology: Mid-market managed IT and cybersecurity firm with proprietary security stack and 24/7 monitoring — same ICP (multi-location businesses), same recurring managed services model.
- Thrive Networks: National managed IT, cybersecurity, and cloud services provider for mid-market — overlap with CSI Cloud Suite and Cyber Sentry, with a broader geographic footprint that pressures smaller peers.
- Datapath: Regional managed IT services and cybersecurity provider serving Omaha-area and Midwest mid-market businesses — directly comparable to CSI in scale, geography, and product mix.
- C3 Technology: Regional managed IT and cybersecurity provider for healthcare and financial services — comparable vertical focus and mid-market ICP to CSI.
- Datapath IT (dba Ideal Integrations): Managed IT, cybersecurity, and VoIP provider for mid-market clients across multiple U.S. regions — product portfolio and customer profile closely mirror CSI including bundled VoIP.
Emerging players
- Todyl: SMB-focused managed security platform combining MDR, SIEM, and compliance tooling — competes for the same Cyber Sentry budget from a more software-native angle.
Others
- ConnectWise: Major PSA/RMM platform for MSPs — adjacent ecosystem player; CSI's delivery model is built on top of similar automation stacks, making this a partner-competitor dynamic.
- N-able: Public MSP platform vendor whose remote monitoring, security, and backup tools are used by many regional MSPs — represents the platform enablement that could either empower or commoditize CSI.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
CSI - Computer Systems, Inc. social profiles
Digital presenceCSI - Computer Systems, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
CSI - Computer Systems, Inc. leadership team
Management profileNumber of profiles
Profiles2 records
CSI - Computer Systems, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CSI - Computer Systems, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CSI - Computer Systems, Inc.
What does CSI - Computer Systems, Inc. do?
CSI provides managed IT services bundled with its proprietary Cyber Sentry Security Suite for 24/7 network monitoring, help desk support, cloud solutions, and backup/disaster recovery. Its product set also includes DigiComm Voice cloud VoIP, Cyber Sentry SaaS Backup Protection for Microsoft 365, the integrated CSI Cloud Suite, and a Compliance Readiness Program targeting HIPAA, FINRA, and GDPR requirements. The portfolio is sold to multi-location mid-market businesses with 25–250 employees across healthcare, financial services, professional services, manufacturing, and nonprofits in the Omaha metro area and nationally across roughly 43 states.
Is CSI - Computer Systems, Inc. a public or private company?
CSI - Computer Systems, Inc. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CSI - Computer Systems, Inc. founded?
CSI - Computer Systems, Inc. was founded in 1981. It employs 1 to 10 people.
Where is CSI - Computer Systems, Inc. based?
CSI - Computer Systems, Inc. is headquartered in Omaha, United States, in the North America region.
How does CSI - Computer Systems, Inc. make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, voIP/DigiComm Voice and professional Services.
Who are CSI - Computer Systems, Inc.'s main competitors?
Trustwave is listed as a broad incumbent. Direct peers are Blackpoint Cyber, NetGain Technology, Thrive Networks, Datapath, C3 Technology and Datapath IT (dba Ideal Integrations). Todyl is listed as an emerging player. Others are ConnectWise and N-able.
Does CSI - Computer Systems, Inc. have an API?
No public API is recorded for CSI - Computer Systems, Inc..
What industry is CSI - Computer Systems, Inc. in?
CSI - Computer Systems, Inc.'s product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption). Its NAICS code is 54151 and its SIC code is 7370.