CDMA Services
CDMA Services Limited is a Cyprus-headquartered managed IT services provider delivering managed IT, security, unified communications, cloud, business continuity, and vCIO/vCISO advisory to SMBs and regulated enterprises across financial services, hospitality, retail, and professional services.
- Company typePrivate
- Founded2011
- HeadquartersStrovolos, Cyprus
- Headcount11–50
- GTM typeB2B
- OfferingServices
What CDMA Services does
CDMA Services Limited is a privately held managed IT services provider founded in March 2011 and headquartered in Strovolos, Nicosia, Cyprus. The company delivers an integrated portfolio of managed IT, managed security, unified communications, cloud services, business continuity, and IT strategy services — including fractional vCIO, vIT Director, and vCISO leadership — to medium and large enterprises, SMBs, and regulated-sector clients in financial services, fintech, hospitality, professional services, retail, insurance, and AEC across Cyprus. The technology stack is built on best-of-breed vendor integrations rather than proprietary IP: Sophos (Platinum Partner, MSP Partner of the Year FY24) for cybersecurity and MDR, Microsoft (Gold Partner) for cloud productivity and Teams voice calling, plus HPE, Aruba, Genesys, Datto, Kaseya, and Veeam for infrastructure, networking, contact center, and backup. The company is ISO 27001 and IQNet certified, with stated expertise in NIS2 and DORA regulatory frameworks.
The business model is primarily subscription-recurring managed services complemented by project-based professional services (network, voice, and cloud engineering) and strategic advisory engagements. Distribution is mostly direct enterprise sales plus a Channel Partner Program and government-funneled demand via a sponsorship partnership with the National Cybersecurity Coordination Centre (NCC-CY), which can co-fund up to 70% of eligible cybersecurity implementations for Cypriot SMEs. Pricing is quote-based and not publicly disclosed. Notable enterprise references include Antenna Cyprus and Toyota Cyprus.
The firm is founder-led (CEO & Co-Founder Michael Nicolaou), has a reported headcount of 11-50, has raised no external funding, and operates exclusively in the Cyprus market without disclosed geographic expansion plans. Reported KPIs include a 98.4% customer satisfaction rating and 24x7x365 NOC/SOC/helpdesk coverage.
CDMA Services firmographics
Firmographics- Name
- CDMA Services
- Legal name
- CDMA Services Limited
- Website
- https://cdma.com.cy
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CDMA Services Limited is a Cyprus-headquartered managed IT services provider delivering managed IT, security, unified communications, cloud, business continuity, and vCIO/vCISO advisory to SMBs and regulated enterprises across financial services, hospitality, retail, and professional services.
- Ownership category
- akta.pro rank
CDMA Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industries
- Cloud Detection & Response (CDR) (HDADADAG), IT Service Management for Data Centers (ITSM/CMDB/Change) (HDABANAF)
Keywords
Where CDMA Services is headquartered
LocationHeadquarters
- HQ city
- Strovolos
- HQ country
- Cyprus
- HQ region
- Europe
Offices1 record
Markets served
CDMA Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services revenue model providing ongoing IT management, security monitoring, and support services on a subscription basis. Services include managed IT support, managed security, 24x7 helpdesk, unified communications, cloud services, and business continuity.
- Professional Services: One-time and project-based professional services including network engineering, voice engineering, cloud migration, disaster recovery, and LMS training. These services complement managed services and drive initial customer acquisition.
- IT Strategy Services: Strategic consulting services including vCIO, vIT Director, vCISO, strategic planning, and IT compliance. Delivered as ongoing advisory engagements or one-time assessments.
- NCC Sponsorship Advisory: Guided application services for National Cybersecurity Coordination Centre (NCC-CY) funding program, helping SMEs secure up to 70% co-funding for cybersecurity implementations and ISO 27001 certification.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Custom pricing based on organization size and requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
CDMA Services product offering
Product offeringCore offering
CDMA Services delivers managed IT, managed security, cloud, unified communications, and IT strategy services to medium and large enterprises and SMBs in Cyprus. Its core offering bundles 24x7x365 IT support, Sophos-powered cybersecurity (MDR/SOC/NOC), Microsoft Teams-enabled cloud communications, and fractional vCIO/vCISO leadership under recurring subscription and project-based engagements. The company also provides professional services for network engineering, voice engineering, cloud migration, and disaster recovery, complemented by NIS2/DORA/GDPR compliance advisory and NCC-CY funding sponsorship assistance.
Product overview
CDMA Services is a Managed Service Provider (MSP) offering an integrated portfolio of managed IT, professional services, and strategic IT advisory services. The core offering consists of Managed IT Support providing 24x7x365 infrastructure management with integrated Managed Security Services, 24x7x365 Helpdesk, Unified Communications (cloud PBX with Teams integration), Cloud Services (migration and management for Azure, AWS, Google Cloud), Business Continuity, and Security and Compliance advisory. Professional Services include Network Engineering, Voice Engineering, Cloud Migration, and Disaster Recovery. The IT Strategy layer provides vCIO, vIT Director, and vCISO fractional leadership services alongside Strategic Planning and IT Compliance. A suite of free tools includes Breached Email Checker, Password Generator, Pricing Calculator, and Downtime Calculator. The company differentiates through ISO 27001-certified operations, Sophos Platinum Partnership, and specialized regulatory compliance expertise for NIS2 and DORA.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Support Proactive IT infrastructure management including continuous monitoring, maintenance, security updates, and 24x7x365 helpdesk support delivered by a dedicated team with exclusive tools and proprietary methodology. Targeted at medium-to-large enterprises and SMBs in Cyprus that lack full in-house IT coverage.
- Managed Security Services Comprehensive cybersecurity offering including threat detection, vulnerability assessments, employee security awareness, and real-time monitoring to safeguard businesses from cyberattacks. Powered by Sophos technology and delivered through 24x7 SOC, MDR, NDR, and next-generation firewall capabilities.
- 24x7x365 Helpdesk Round-the-clock IT support helpdesk providing rapid response with guaranteed service levels for critical issue resolution across Cyprus-based client environments.
- Unified Communications Cloud-based unified communications platform providing voice calling, Microsoft Teams integration, mobile and desktop clients, call center capabilities, and advanced reporting. Migrated Antenna Cyprus and Toyota Cyprus from legacy PBX systems onto this platform.
- Cloud Services Cloud migration, infrastructure management, and cloud security services spanning Microsoft 365, Microsoft Azure, Amazon Web Services, and Google Cloud, designed for organisations transitioning workloads to hyperscaler environments.
- Business Continuity Disaster recovery planning, backup solutions, and business continuity strategies built on Datto, Kaseya, and Veeam technology stacks to ensure operational resilience and minimal downtime.
- NIS2 & DORA Compliance Advisory End-to-end regulatory compliance programme covering NIS2 and DORA, including gap analysis, risk management frameworks, incident response planning, governance, policy frameworks, and audit support for regulated Cypriot businesses and financial entities.
- Security and Compliance Compliance advisory for NIS2, DORA, GDPR, and ISO 27001 with policy frameworks, audit support, identity and access management, and regulatory reporting capabilities for clients in regulated industries.
- Human Risk Management Security awareness training, phishing simulations, and behavioural change programmes that reduce human-based security risk and build a security-conscious culture across client organisations.
- Network Operations Centre (NOC) Services Continuous 24x7x365 network monitoring, infrastructure oversight, and incident response delivered through CDMA's NOC capability for enterprise and mid-market clients in Cyprus.
- Network Engineering Infrastructure design, deployment, and optimisation services for enterprise networking solutions across HPE, Aruba, and related technology stacks.
- Voice Engineering Voice system engineering covering PBX migration, VoIP implementation, and unified communications deployment for enterprise and mid-market clients.
- Cloud Migration Project-based migration services that transition organisations to cloud platforms with security-first methodology and minimal operational disruption.
- Disaster Recovery Project-based disaster recovery planning, testing, and implementation services delivered alongside CDMA's business continuity managed service.
- LMS Training Learning Management System-based training services for employee technology skill development across IT, cybersecurity, and productivity toolchains.
- vCIO (Virtual Chief Information Officer) Fractional CIO services providing technology roadmaps, business reviews, strategic planning, and IT governance for organisations that lack a full-time CIO.
- vIT Director Virtual IT director services providing day-to-day IT leadership and management oversight for organisations without full-time IT leadership.
- vCISO (Virtual Chief Information Security Officer) Fractional CISO services providing cybersecurity governance, board-level reporting, risk management frameworks, and regulatory compliance leadership across NIS2, DORA, GDPR, and ISO 27001.
- Strategic Planning IT strategic roadmaps aligned with business objectives, using industry best practices to guide organisations away from risk and unwarranted cost.
- IT Compliance Compliance advisory and framework implementation covering NIS2, DORA, GDPR, and ISO 27001 regulatory requirements for organisations operating in Cyprus and the EU.
- NCC Sponsorship Assistance Guided application advisory helping Cypriot SMEs and tourism businesses secure NCC-CY government co-funding (up to 70% of eligible costs, up to €65,000) for cybersecurity implementations and ISO 27001 certification. Includes gap analysis, application preparation, and solution deployment support.
Quantifiable outcome
- 98.4% Customer Satisfaction Rating
- +2 more outcomes
Companies that use CDMA Services
Customer profileNamed customers2 records
Segments8 records
Ideal customer profiles3 records
CDMA Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature5 records
CDMA Services partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- SophoscoreSophos is CDMA's primary cybersecurity partner, with CDMA holding Platinum Partner, Platform Partner, MSP Partner of the Year FY24, MDR Partner Accreditation, and Cloud Security Provider status. The partnership provides advanced threat detection, endpoint protection, and managed security services.
- MicrosoftcoreMicrosoft Gold Partner status enabling delivery of Microsoft 365, Azure, Teams voice calling, and cloud productivity solutions to clients.
- National Cybersecurity Coordination Centre (NCC-CY)coreNCC-CY sponsorship partnership helping Cypriot SMEs access government-backed cybersecurity funding up to 70% of eligible costs. CDMA guides businesses through gap analysis, application process, and solution deployment for NCC-funded cybersecurity projects.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
CDMA Services competitors and assessment
Company assessmentBroad incumbents
- Atos: Global IT services firm with strong presence in Europe delivering managed infrastructure, security, and digital services to regulated industries. Represents a higher-end competitive threat to CDMA's enterprise managed security and NIS2/DORA advisory engagements.
- Logicalis: Global managed services and IT solutions provider with operations across Europe, including southern Europe and emerging markets. Logicalis competes directly with CDMA for enterprise managed IT, cloud, and security contracts in regulated industries, but at significantly greater scale and geographic reach.
- Computacenter: UK-headquartered enterprise IT provider delivering managed services, workplace, security, and cloud across Europe. Like CDMA, Computacenter serves regulated enterprise buyers with end-to-end managed IT portfolios, but operates at multinational scale with proprietary supply-chain capabilities.
- T-Systems: Deutsche Telekom's enterprise IT arm providing managed services, cloud, and security across Europe. Comparable in delivering managed services to mid-market and enterprise regulated clients, though with a much broader geographic footprint than CDMA.
- Cancom: European managed services and cloud provider serving SMB and mid-market customers with managed IT, security, and Microsoft-centric cloud services. Comparable to CDMA in targeting SMB/mid-market with subscription managed services and Microsoft/Sophos-aligned delivery models.
- Bechtle: Germany-headquartered IT provider with extensive European footprint in managed services, cloud, and security. Comparable to CDMA in offering integrated managed IT for mid-market and enterprise customers, and a potential competitor as it expands into southern European markets.
- Sopra Steria: European IT services group delivering managed services, cybersecurity, and digital transformation to regulated industries including financial services. Highly comparable to CDMA's DORA/NIS2 advisory and managed security capabilities, but at enterprise scale across multiple European jurisdictions.
Others
- Datto (Kaseya): Business continuity, backup, and disaster recovery platform serving MSPs. Comparable to CDMA's business continuity and DR service line as an enabling technology partner that competitors can leverage to deliver similar offerings.
- Kaseya: Provider of IT management and automation platforms (RMM, PSA, security) used by MSPs globally, including CDMA itself as a partner. Included because Kaseya sits in CDMA's ecosystem as a technology enabler and indirectly shapes the unit economics of CDMA-style managed service providers.
Regional players
- Node4: UK-based managed services provider offering cloud, security, and connectivity for mid-market and enterprise customers. Comparable in business model and customer profile (subscription managed IT to regulated mid-market), though focused on the UK rather than Cyprus.
Market position
Strengths5 records
Weaknesses6 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CDMA Services social profiles
Digital presenceCDMA Services compliance and trust
Trust signalCompliance7 records
CDMA Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
CDMA Services leadership team
Management profileNumber of profiles
Profiles2 records
CDMA Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CDMA Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CDMA Services
What does CDMA Services do?
CDMA Services delivers managed IT, managed security, cloud, unified communications, and IT strategy services to medium and large enterprises and SMBs in Cyprus. Its core offering bundles 24x7x365 IT support, Sophos-powered cybersecurity (MDR/SOC/NOC), Microsoft Teams-enabled cloud communications, and fractional vCIO/vCISO leadership under recurring subscription and project-based engagements. The company also provides professional services for network engineering, voice engineering, cloud migration, and disaster recovery, complemented by NIS2/DORA/GDPR compliance advisory and NCC-CY funding sponsorship assistance.
Is CDMA Services a public or private company?
CDMA Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CDMA Services founded?
CDMA Services was founded in 2011. It employs 11 to 50 people.
Where is CDMA Services based?
CDMA Services is headquartered in Strovolos, Cyprus, in the Europe region.
How does CDMA Services make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, IT Strategy Services and NCC Sponsorship Advisory.
Who are CDMA Services's main competitors?
Broad incumbents on record are Atos, Logicalis, Computacenter, T-Systems, Cancom, Bechtle and Sopra Steria. Others are Datto (Kaseya) and Kaseya. Node4 is listed as a regional player.
Does CDMA Services have an API?
No public API is recorded for CDMA Services.
What industry is CDMA Services in?
CDMA Services's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of HDADADAG, Cloud Detection & Response (CDR). Its NAICS code is 541513 and its SIC code is 7370.