pbx hosting
- Company typePrivate
- Founded2006
- HeadquartersCoventry, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
pbx hosting firmographics
Firmographics- Name
- pbx hosting
- Legal name
- PBX Hosting Limited
- Website
- https://pbxhosting.co.uk
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
pbx hosting industry classification
Industry- Product category
- Hosted PBX / Unified Communications
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where pbx hosting is headquartered
LocationHeadquarters
- HQ city
- Coventry
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
pbx hosting business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Hosted 3CX Subscription (Annual): PBX Hosting sells annual subscriptions for private UK-hosted 3CX plans (Standard, Pro, Enterprise). Pricing follows 3CX's concurrent call model — customers pay for simultaneous call capacity, not per-user seats — combined with PBX Hosting's managed hosting and support services. Annual flat-rate billing provides predictable costs for customers.
- Channel Partner / Reseller Program: PBX Hosting provides hosted 3CX infrastructure and licences to MSPs and resellers who resell to their own end customers. Partners receive exclusive pricing, pre-sales support, training, and 24/7 technical assistance. Revenue flows through the partner ecosystem as MSPs bundle and resell the solution.
- Fully Managed Services (Installation, Migration, Support): PBX Hosting handles installation, migration, configuration, and ongoing 24/7 technical support as part of its fully managed service, included within the annual subscription or charged as a managed service add-on.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | 3CX Standard — perfect for small businesses (up to 10 user extensions) |
| Subscription | Annual | 3CX Pro — professional features for medium-sized organisations |
| Subscription | Annual | 3CX Enterprise — advanced features with maximum flexibility for large businesses |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
pbx hosting product offering
Product offeringCore offering
PBX Hosting provides a private UK-hosted 3CX unified communications platform delivered as a fully managed service, including calls, video conferencing, live chat, SMS/WhatsApp, and mobile/desktop/web apps. Customers subscribe annually on a concurrent call pricing model (Standard, Pro, Enterprise) and benefit from 24/7 UK NOC proactive monitoring, installation, migration and ongoing support. The company also runs a white-label partner program for MSPs and resellers to bundle hosted 3CX into their own offerings.
Product overview
PBX Hosting is a Titanium 3CX partner providing hosted unified communications solutions built on the 3CX platform. The core offering is the Hosted 3CX service, available in three tiers: Standard (small businesses, up to 10 users), Pro (medium organizations with advanced features), and Enterprise (larger businesses with AI and analytics). The company also delivers industry-specific solutions including Hotel Phone System, Education Phone System, Legal Phone System, and Financial Services Phone System, each tailored to sector requirements. A Partner Program enables MSPs and resellers to white-label the service. All solutions are private UK-hosted with 24/7 support and proactive monitoring.
Differentiator
Problem solved
Functional benefit
Products and services
- Hosted 3CX UK-hosted 3CX unified communications platform delivered as a fully managed service: business phone system with calls, video conferencing, live chat, SMS, WhatsApp, and mobile/desktop/web apps hosted on PBX Hosting's private UK servers with 24/7 NOC support, installation and proactive monitoring. Targeted at UK SMBs through large enterprises.
- Hotel Phone System Vertical 3CX-based hosted phone system for hotels, restaurants, B&Bs and hospitality groups, featuring PMS integration, automated guest check-ins/check-outs, room status updates, personalised caller IDs, individual guest room voicemail and wake-up calls.
- Education Phone System UK-hosted 3CX phone system tailored for primary schools, secondary schools, colleges, universities and multi-academy trusts, providing secure communications, video conferencing, digital whiteboard integration, intercom/paging/PA announcements, school closed call handling, and out-of-term call handling for safeguarding.
- Legal Phone System 3CX-based phone system for solicitors, barristers and law firms, featuring call recording, call logging for billable hours, client meeting scheduling and virtual consultations, designed for GDPR compliance and client confidentiality.
- Financial Services Phone System Compliant hosted 3CX solution for accountants, financial advisors, banks and financial services firms, emphasising UK data sovereignty, GDPR compliance, call recording and professional client communications via calls, video and chat.
- 3CX Partner Program (Reseller/MSP) White-label reseller program letting MSPs and IT resellers sell hosted 3CX solutions under their own brand, with exclusive partner pricing, pre-sales assistance, marketing materials, technical support and training. PBX Hosting handles wholesale hosting and licensing while partners manage their own end customers.
Quantifiable outcome
- Lower telecoms costs through concurrent call pricing (vs per-seat licensing)
- +3 more outcomes
Companies that use pbx hosting
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles6 records
pbx hosting technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability8 records
Feature8 records
pbx hosting partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- 3CXcorePBX Hosting is one of only a handful of 3CX Titanium Partners in the UK — the highest certification level. They provide hosted 3CX plans (Standard, Pro, Enterprise) to UK businesses, backed by 3CX's platform and certification programme. PBX Hosting manages over 50,000 3CX endpoints.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
pbx hosting competitors and assessment
Company assessmentEmerging players
- Sangoma Technologies: VoIP hardware, UCaaS, and Asterisk-based communications provider serving SMBs and channel partners. Adjacent technology peer, particularly relevant given PBX Hosting's reliance on open-standards/3CX platform.
Direct peers
- Vonage (Ericsson): Cloud communications platform providing UCaaS, hosted PBX, and APIs. Competes in the same hosted telephony category as PBX Hosting with broader product breadth.
- RingCentral: Pure-play cloud UCaaS/hosted PBX provider offering voice, video, messaging and contact center. Direct competitor for hosted 3CX with broader feature set, larger scale, and global presence.
- 8x8: Cloud communications and contact-center vendor offering hosted PBX, voice, and UCaaS to SMB and enterprise globally. Competes head-on with PBX Hosting for hosted telephony deals.
- NFON: European (Germany-headquartered) cloud PBX provider with strong UK and DACH presence. Closest geographic and product peer to PBX Hosting as a hosted PBX specialist for SMBs and verticals.
- Gamma Communications: UK-based communications provider offering hosted PBX, SIP trunking, and UCaaS to UK businesses. Direct UK market competitor for hosted telephony customers.
Broad incumbents
- Mitel: Established unified communications vendor offering hosted and on-prem PBX including MiCloud. Broader incumbent with overlapping hosted telephony offerings for SMB and enterprise.
- Zoom: Cloud-native collaboration platform with Zoom Phone offering hosted PBX-style services. Broad incumbent competing with PBX Hosting in unified communications for SMB and mid-market.
- Microsoft Teams Phone: Native telephony capability inside Microsoft Teams bundling voice, video, and chat. Increasingly competes with hosted PBX in SMB/mid-market, especially given existing Microsoft 365 footprints.
- BT Cloud Voice: UK incumbent telco offering cloud PBX and SIP services to businesses of all sizes. Competes broadly with PBX Hosting in the UK hosted telephony market with much larger distribution.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
pbx hosting social profiles
Digital presencepbx hosting compliance and trust
Trust signalCompliance2 records
pbx hosting financial estimates
Financial estimateRevenue estimate
Valuation estimate
pbx hosting leadership team
Management profileNumber of profiles
pbx hosting funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
pbx hosting M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about pbx hosting
What does pbx hosting do?
PBX Hosting provides a private UK-hosted 3CX unified communications platform delivered as a fully managed service, including calls, video conferencing, live chat, SMS/WhatsApp, and mobile/desktop/web apps. Customers subscribe annually on a concurrent call pricing model (Standard, Pro, Enterprise) and benefit from 24/7 UK NOC proactive monitoring, installation, migration and ongoing support. The company also runs a white-label partner program for MSPs and resellers to bundle hosted 3CX into their own offerings.
Is pbx hosting a public or private company?
pbx hosting is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was pbx hosting founded?
pbx hosting was founded in 2006. It employs 1 to 10 people.
Where is pbx hosting based?
pbx hosting is headquartered in Coventry, United Kingdom, in the Europe region.
How does pbx hosting make money?
Three revenue lines are on record. Hosted 3CX Subscription (Annual) is the primary driver. The others are channel Partner / Reseller Program and fully Managed Services (Installation, Migration, Support).
Who are pbx hosting's main competitors?
Sangoma Technologies is listed as an emerging player. Direct peers are Vonage (Ericsson), RingCentral, 8x8, NFON and Gamma Communications. Broad incumbents are Mitel, Zoom, Microsoft Teams Phone and BT Cloud Voice.
Does pbx hosting have an API?
No public API is recorded for pbx hosting.
What industry is pbx hosting in?
pbx hosting's product category is Hosted PBX / Unified Communications. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 5182 and its SIC code is 7385.