CBA Group

What CBA Group does

CBA Group (legal entity Corporate Business Automation Pty Ltd) is a privately held South African office automation solutions provider founded in 1992 and headquartered at 83 De Waal Road, Diep River, Cape Town, with a regional office in Johannesburg. The company resells and integrates office automation hardware from multiple global manufacturers — Canon (at the Platinum Business Partner tier), HP, Konica Minolta, RISO, HikVision, and YeaStar — and layers on its own managed services, professional services, and consumables replenishment. The technology stack spans multifunction printers, large format printers, document scanners, PABX/VoIP telecoms, CCTV surveillance, network firewalls (iShield, Artibeus), print and document management software (PaperCut MF, UniFlow, M-Files), and commercial solar installations via the Open Energy SA partnership. Managed IT services are delivered through the TechHub sub-brand.

The company generates revenue across four streams: hardware sales (the largest), recurring managed services and managed print under SLA terms, professional services (installation, configuration, training, technical support), and consumables/supplies replenishment. Pricing is fully quote-based with monthly billing cadence, supporting flexible rental and finance options for both SMB and enterprise tiers. Customer reach is national, serving hundreds of businesses across retail, education, manufacturing, finance, hospitality, real estate, logistics, tourism, and nonprofit verticals. Noteworthy named accounts include Woolworths, Shoprite Checkers, SPAR, Spec-Savers, Table Mountain Aerial Cableway, STBB, Deli Spices, Libstar, and the University of the Western Cape — the latter with a dedicated embedded team of nine CBA staff across seven faculties and nine administration departments.

Go-to-market is sales-led, executed through direct field sales teams in Cape Town and Johannesburg, complemented by website-driven quote requests, online service booking, and remote-support channels. There is no evidence of external investment, parent ownership, or institutional capital; ownership appears founder/management-held. The business is B-BBEE Level 4 certified with 100% procurement recognition level, a meaningful credential in South African public and large-enterprise procurement. Recent strategic emphasis has been on extending the core office-automation franchise into adjacent recurring-revenue categories — cybersecurity, managed IT, hosted telecoms, and commercial solar — while reinforcing its Canon Platinum partnership through consecutive Business Partner of the Year recognition in 2025 and 2026.

Name

CBA Group

Legal name

Corporate Business Automation Pty Ltd

Website

https://cbagroup.co.za

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

CBA Group is a South African office automation solutions provider founded in 1992, reselling and integrating Canon, HP, Konica Minolta, RISO, and YeaStar hardware alongside managed services, print/document software, telecoms, CCTV, IT security, and solar for enterprise and SMB customers nationwide.

Ownership category

akta.pro rank

Product category

Office Automation Solutions

NAICS

Office Machinery and Equipment Rental and Leasing (532420), Computer Systems Design and Related Services (54151)

SIC

Computer & Office Equipment (3570), Computer Communications Equipment (3576)

akta.pro primary industry

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK)

akta.pro secondary industries

CPaaS (Programmable Voice, SMS, Video APIs) (HDAIAHAG), Work Management & Collaboration Suites (BPAMAMAG)

Keywords

• Office automation solutions
• Managed print services
• Multifunction printers
• Business telecoms VoIP
• Commercial IT support

Headquarters

HQ city

Cape Town

HQ country

South Africa

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: CBA Group generates revenue primarily through the sale of office automation equipment including multifunction printers, copiers, scanners, wide format printers, CCTV systems, and telecom equipment from brand partners Canon, HP, Konica Minolta, RISO, HikVision, and YeaStar
2. Managed Services: Ongoing managed services including managed print services, IT support agreements (MSP SLAs), monitoring and maintenance contracts, and cloud-based hosted telecoms services providing recurring revenue
3. Professional Services: Installation, configuration, training, technical support, and maintenance services delivered by certified technicians. Includes service call bookings, remote support, and onsite assistance
4. Consumables and Supplies: Toner, consumables, and replacement parts supply for the installed base of office automation equipment
5. Solar Installation: Commercial solar installation services including custom system design, equipment supply (panels, batteries, inverters), and installation through partnership with Open Energy SA

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CBA Group sells and integrates office automation hardware (multifunction printers, copiers, scanners, wide format printers) from Canon, HP, Konica Minolta, and RISO, supported by managed print services, installation, training, and maintenance. The portfolio extends to YeaStar PABX and hosted VoIP telecoms, HikVision CCTV systems, commercial solar installations via Open Energy SA, and managed IT services through the TechHub division. Software add-ons include PaperCut MF, UniFlow, M-Files, and iShield firewall solutions.

Product overview

CBA Group offers a comprehensive suite of office automation solutions built around a multi-brand hardware portfolio supplemented by managed services and software add-ons. The core offering consists of multifunction printers and copiers from Canon, HP, Konica Minolta (Bizhub), and RISO, which serve as the primary hardware platforms. These are complemented by Canon scanning solutions for document digitisation and Canon wide format printers for large-format output. The service layer includes managed print services, software solutions (PaperCut MF, UniFlow, M-Files for print and document management), YeaStar-powered telecom solutions (PABX and hosted telecoms), CCTV systems using HikVision technology, IT support services through the TechHub division, iShield firewall security, and solar installation solutions via Open Energy SA. The portfolio operates as a coordinated ecosystem where hardware platforms are supported by software management tools, professional services, and maintenance agreements, enabling CBA to serve as a single trusted partner for all office automation and business technology needs.

Differentiator

Problem solved

Functional benefit

Brands

• TechHub: CBA Group's IT services and support division providing managed IT services, security solutions, and support systems.

Products and services

• Canon Multifunction Printers

Quantifiable outcome

• Canon Business Partner of the Year for second consecutive year (2025-2026) and Canon Platinum Business Partner status for 2025
• +1 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

14 partnerships are on record, tiered core, secondary and minor.

• CanoncoreTechnology or Integration · 1 January 2025Canon is CBA Group's premier technology partner. CBA holds Canon Platinum Business Partner status (highest tier), Canon Gold Certificate for Professional Printing, and Canon Partner Certificate for Large Format Printing. CBA supplies Canon multifunction printers, colour printers, black-and-white printers, scanners, and wide format printers to South African businesses.
• HPcoreTechnology or IntegrationHP is a key technology partner providing business printing solutions. CBA supplies HP LaserJet printers, multifunction printers, colour printers, and monochrome printers with advanced security features and energy-efficient technology.
• Konica MinoltacoreTechnology or IntegrationKonica Minolta partnership delivers Bizhub range of multifunction printers and production press systems. CBA supplies Konica Minolta A4 and A3 printers, colour and monochrome systems, and high-volume production devices with intelligent workflow technology.
• RISOsecondaryTechnology or IntegrationRISO partnership focuses on high-volume inkjet printing solutions. RISO's cold-press inkjet technology delivers ultra-fast print speeds with lower energy consumption, ideal for schools, print rooms, government offices, and production environments.
• YeaStarcoreTechnology or IntegrationYeaStar is CBA's technology partner for PABX and VoIP business communication solutions. YeaStar provides cloud-based and on-premises PABX platforms with advanced call management, remote working capabilities, softphone apps, and strong security protocols.
• Open Energy SAcoreStrategic or Co-development PartnerOpen Energy SA (Open Communications SA) is CBA's strategic partner for commercial solar installations. Partnership delivers end-to-end solar solutions including high-efficiency Tier-1 solar panels, lithium battery storage, smart inverters, and custom engineering based on site assessments.
• HikVisionsecondaryTechnology or IntegrationHikVision partnership provides professional CCTV installation solutions. CBA supplies HikVision high-definition and ultra-HD cameras, thermal imaging, night-vision capabilities, smart motion detection, NVR and DVR solutions, and remote viewing platforms.
• iShieldsecondaryTechnology or IntegrationiShield partnership delivers network security firewall solutions protecting against malware, ransomware, and phishing attacks with smart filtering tools and detailed reporting for compliance.
• ArtibeussecondaryTechnology or IntegrationArtibeus partnership provides advanced cybersecurity solutions for comprehensive business IT security protection.
• PaperCutsecondaryTechnology or IntegrationPaperCut partnership delivers print management software providing visibility and control over printing environments with powerful print tracking, reporting tools, and cost reduction capabilities.
• UniFlowsecondaryTechnology or IntegrationUniFlow partnership provides document workflow management solutions for streamlined administrative operations and improved document handling.
• M-FilessecondaryTechnology or IntegrationM-Files partnership delivers intelligent information management solutions for organizing, storing, and accessing business documents securely while improving collaboration and compliance.
• Cape e-Waste RecyclersminorStrategic or Co-development PartnerCape e-Waste Recyclers partnership supports CBA's hardware recycling initiative launched August 2016 for responsible recycling of redundant electronic equipment following health, safety, and environmentally responsible practices.
• Konica Minolta South Africa (Rhino Conservation)minorStrategic or Co-development PartnerCBA supports Konica Minolta South Africa's Save the Rhino WWF Fund initiative, contributing a percentage of bizhub sales towards rhino conservation and the Africa-wide rhino horn DNA database (RhODIS).

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bytes Document Solutions: South African division of Bytes Technology Group, one of the largest providers of office automation, managed print, and document management solutions in South Africa, with direct overlap in Canon/Konica Minolta distribution and enterprise managed print services.
• Sharp South Africa: South African distributor of Sharp multifunction printers and document solutions, directly overlapping CBA's core product portfolio for enterprise and SMB customers.
• Kyocera Document Solutions South Africa: Subsidiary selling Kyocera printers, multifunction devices, and managed print services in South Africa; competes in the same SMB-to-enterprise office automation segment as CBA.
• Nashua: Major South African office automation and managed print services provider with national franchise network, offering hardware, document solutions, and telecoms — directly competing with CBA across enterprise and SMB segments.
• Ricoh South Africa: Ricoh's South African operation sells multifunction printers, managed print services, and document workflow software, directly competing with CBA's core hardware and managed services offering.
• Xerox South Africa: Local arm of Xerox selling multifunction printers, production presses, and managed document services to South African enterprises; competes head-to-head with CBA in office print and managed services.

Broad incumbents

• Itec South Africa: South African office automation and managed print services company with national footprint; competes directly with CBA on managed print services and document management for mid-market and enterprise customers.
• First Technology (formerly Fujitsu South Africa / First Distribution): South African ICT distributor and managed services provider with an office automation arm; competes with CBA on enterprise print, document management, and IT support contracts.
• Bidvest Office: Part of Bidvest Group, offering office supplies, printing, and workplace solutions across South Africa. Broader portfolio than CBA but overlapping in office automation and managed print for enterprises.
• Konica Minolta South Africa (direct): Local subsidiary of Konica Minolta selling Bizhub devices, production press systems, and managed services direct to enterprise; competes with CBA both as a vendor partner and as a direct seller on larger accounts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/bizcbagroup
• Facebookfacebook.com/CBAGroup
• LinkedInlinkedin.com/company/cape-town

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CBA Group