What Yeastar Information Technology does

Yeastar Information Technology (厦门智游侠信息科技有限公司), founded in 2006 and headquartered in Xiamen, China, is a private unified communications vendor whose core product is the P-Series Phone System — an IP-PBX offered in appliance (P550/P560/P570), software, and cloud editions, complemented by VoIP gateways and the Linkus UC Clients (mobile, desktop, and web softphone) plus a Linkus SDK for embedded voice. The platform integrates with 210+ certified ITSPs, 500+ IP phone models, and major CRM/PMS and Microsoft Teams environments, and supports features such as call routing, IVR, contact center, presence, and (as of 2026) an AI Receptionist, voicemail transcription across 34 languages, and selectable LLM services in P-Series V24.2.

The company sells exclusively through channel partners, with more than 9,000 partners and 650,000+ end customers across 120+ countries and an installed base of roughly 400,000 PBX systems. Revenue is generated through a mix of hardware appliance sales, tiered subscriptions for the Cloud and Software editions, per-seat Linkus licensing, professional services, and white-label UCaaS offerings resold by partners, with AI add-ons beginning to layer usage-based pricing on top. End customers are predominantly SMB and mid-market organizations across financial services, hospitality, healthcare, retail, manufacturing, education, and government, with selected enterprise references including ByteDance, Wyndham, and DECATHLON. The business is engineering-heavy, with a stated 150+ person R&D organization focused on UC, integrations, and AI voice, and the company holds ISO certifications and multiple TMC product-of-the-year awards, marking its 20th anniversary in 2026.

Name

Yeastar Information Technology

Legal name

Xiamen Yeastar Digital Technology Co., Ltd.

Website

https://yeastar.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Yeastar is a Xiamen-based unified communications vendor selling P-Series IP-PBX, VoIP gateways, and Linkus UC clients exclusively through 9,000+ channel partners to 650,000+ SMB and mid-market customers across 120+ countries, with a growing AI voice feature layer.

Ownership category

akta.pro rank

Product category

Unified Communications (UCaaS / Business Phone Systems)

NAICS

Telephone Apparatus Manufacturing (33421), Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Computer Communications Equipment (3576), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ), Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

Keywords

• IP-PBX systems
• VoIP gateways
• Unified communications
• Cloud PBX
• UCaaS platform

Headquarters

HQ city

Xiamen

HQ country

China

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Hardware Appliance Sales: On-premises IP PBX hardware appliances (P550, P560, P570) sold through channel partners. One-time purchase model with various capacity tiers.
2. Subscription/Cloud Services: Cloud-hosted PBX and UCaaS services with recurring subscription fees. Plans include Standard, Enterprise, and Ultimate tiers with varying feature sets.
3. Software Licenses: P-Series Software Edition licenses for self-hosted deployment on private or public cloud infrastructure.
4. Professional Services: Training, certification, onboarding, and technical support services for partners and end customers.
5. White-Label UCaaS: Service providers can offer Yeastar UC solutions under their own brand, generating recurring revenue from their end customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

Yeastar develops and sells unified communications hardware and software, including the P-Series IP-PBX phone system (available as cloud-hosted, software, and on-premises appliance editions), the S-Series VoIP PBX, a portfolio of VoIP gateways, Linkus UC clients, contact center solutions, and AI-powered voice features. Products are delivered 100% through a global channel partner network to SMBs, service providers, and vertical industries such as hospitality, healthcare, finance, and education.

Product overview

Yeastar Information Technology offers a comprehensive unified communications portfolio centered on the P-Series Phone System, a platform-plus-modules architecture available in Cloud, Software, and Appliance deployment editions. The core platform provides voice, video, messaging, and contact center capabilities, supplemented by Linkus UC Clients (Mobile, Web, Desktop) for cross-device communication. Additional products include the entry-level S-Series VoIP PBX, VoIP Gateway family (TA, TG, TB, TE series), and AI-powered Voice AI Solution featuring AI Receptionist for automated call handling. The ecosystem includes Central Management for multi-tenant administration, Remote Access/RIP services for distributed deployments, and an open integration ecosystem with CRM, helpdesk, communication, and hospitality PMS platforms. Service providers can leverage Yeastar's turnkey or bring-your-own-infrastructure UCaaS models for white-label offerings.

Differentiator

Problem solved

Functional benefit

Brands

• Linkus UC Clients: Unified communications softphone application available for desktop, mobile, and web platforms enabling calls, video, messaging, and conferencing.
• P-Series Phone System
• S-Series VoIP PBX
• Linkus

Products and services

• P-Series Phone System All-in-one unified communications PBX platform offering voice, video, messaging, and contact center features. Available in three deployment editions: Cloud Edition (Yeastar-hosted in AWS), Software Edition (self-hosted on private/public cloud), and Appliance Edition (dedicated on-premises hardware). Targets SMBs through mid-sized enterprises (5 to 500+ users).
• S-Series VoIP PBX Entry-level on-premises business phone system designed for small and medium-sized enterprises seeking cost savings and operational efficiency. Sold through channel partners as a one-time hardware purchase.
• VoIP Gateways Range of VoIP gateways that connect legacy telephony to IP networks, including TA series (analog FXS/FXO), TG series (GSM/3G/4G), TE series (E1/T1/PRI), and TB series (BRI/ISDN). Designed for businesses migrating from legacy PBX systems to IP telephony.
• Linkus UC Clients Unified communications softphone application suite providing calls, video conferencing, team messaging, file sharing, and presence across Web, Desktop (Windows/Mac), Mobile (iOS/Android), and Chrome Extension. Supports white-label branding for service providers.
• Linkus SDK Software Development Kit that enables third-party developers to embed Yeastar calling, CDR (Call Detail Records), and Linkus UC Client functionality into their own Android, iOS, macOS, Windows, and Web applications.
• Contact Center Solution Inbound and outbound call center module offering flexible call routing, queue management, wallboard, real-time monitoring, SLA tracking, agent management, and detailed reporting for SMB contact centers.
• Voice AI Solution (including AI Receptionist) AI-powered communications feature set including the AI Receptionist (24/7 automated inbound call handling with NLP across 34 languages), call transcription, call summary, and voicemail transcription. Sold as usage-based add-ons to P-Series subscriptions.
• Yeastar Central Management Multi-tenant management platform enabling service providers and channel partners to provision, monitor, and manage multiple P-Series PBX instances from a single console, with provisioning templates, trunk setup, real-time monitoring, and alert management.
• Yeastar Hosted (Turnkey UCaaS) Fully managed cloud UCaaS platform hosted by Yeastar for service providers and ITSPs seeking rapid time-to-market with white-label branding and minimal IT infrastructure burden.
• Omnichannel Messaging Multi-channel messaging solution that consolidates SMS, WhatsApp, Facebook Messenger, and internal team chat into a single unified interface, enabling agents to engage customers across digital channels from Linkus UC Clients.
• Remote Access Service Turnkey remote connectivity service enabling remote workers and branch offices to securely access P-Series PBX features and Linkus UC Clients without complex VPN or port forwarding, with private tunneling, custom domain names, and granular access control.

Quantifiable outcome

• 99.99% uptime achieved by partners
• +4 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration48 records

AI capability7 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• ClearflyminorChannel Partner/ Reseller/ Distributor · 20 April 2026Clearfly announced partnership with Yeastar to support cloud communications offering, enabling service providers to deliver Yeastar-powered voice services.
• TelnyxcoreTechnology or Integration · 25 November 2025Strategic partnership to integrate Yeastar's UC solutions with Telnyx's global SIP trunking platform. The integration aims to improve voice quality, omnichannel communication, and support AI-driven experiences. Provides Telnyx numbering resources across 145+ countries, private backbone routing for low-latency voice, and verified compatibility for SMS and eFax services.
• MicrosoftcoreTechnology or IntegrationDeep integration with Microsoft ecosystem including Teams integration (Yeastar Linkus embedded in Teams), Azure Active Directory/Entra ID sync, Outlook click-to-call, and Microsoft 365 collaboration tools.
• SalesforcecoreTechnology or IntegrationNative CRM integration with Salesforce for click-to-call, call popups, contact sync, call journal and analytics.
• HubSpotcoreTechnology or IntegrationNative CRM integration with HubSpot for call automation, caller context, and sales team empowerment.
• ZohocoreTechnology or IntegrationNative CRM integration with Zoho CRM and Zoho Desk for call management and customer interactions.
• OraclecoreTechnology or IntegrationOracle Opera PMS integration for hotel management, enabling check-in/out, walk-up calls, and housekeeping status sync.
• ZendeskcoreTechnology or IntegrationHelpdesk integration with Zendesk for ticket creation and contact management.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• 8x8: 8x8 is a global cloud UCaaS and contact center provider with enterprise-grade AI features, directly competing with Yeastar's P-Series Cloud Edition and Contact Center Solution in mid-market and enterprise segments.
• RingCentral: RingCentral is a leading cloud-native UCaaS provider with a much larger SMB and enterprise footprint than Yeastar, competing directly on P-Series Cloud Edition and offering AI-powered features that pressure Yeastar's AI Receptionist positioning.
• Zoom (Zoom Phone): Zoom Phone offers cloud PBX and UCaaS leveraging Zoom's massive collaboration user base, with rapidly expanding AI features (Zoom AI Companion) competing with Yeastar's AI Receptionist and transcription offerings.
• Microsoft (Teams Phone): Microsoft Teams Phone is the dominant collaboration platform with expanding native calling capabilities, representing both an integration partner and existential competitive threat to Yeastar's SMB PBX value proposition.
• Cisco (Webex Calling): Cisco's Webex Calling and BroadWorks-based UCaaS platforms target the same SMB and mid-market customers as Yeastar, with strong channel relationships and a broader networking portfolio that competes with Yeastar's full-stack offering.

Direct peers

• 3CX: 3CX is a direct competitor offering IP-PBX and UCaaS software for SMBs with channel-focused distribution, similar P-Series-style product positioning, and global partner network spanning 100+ countries.
• Alcatel-Lucent Enterprise: Alcatel-Lucent Enterprise offers on-premises and hybrid UCaaS including Rainbow and OXO Connect, competing with Yeastar in hospitality (PMS integrations), SMB, and mid-market segments with similar channel-based distribution.
• Sangoma Technologies: Sangoma (formerly Digium) offers Switchvox IP-PBX, FreePBX open-source PBX, and VoIP gateways, serving SMB and mid-market customers via channel partners—directly competitive with Yeastar's appliance and gateway portfolio.
• Grandstream Networks: Grandstream manufactures IP-PBX appliances (UCM series) and VoIP gateways directly overlapping with Yeastar's P-Series Appliance and TA/TG/TB gateway product lines, also distributed via channel partners globally.
• Mitel: Mitel provides on-premises and cloud UCaaS solutions (MiVoice Business, MiCloud Flex) targeting SMB and mid-market with a similar deployment flexibility story (cloud, hybrid, on-prem) as Yeastar's P-Series.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/YeastarVideo
• Facebookfacebook.com/yeastar
• LinkedInlinkedin.com/company/yeastar
• Instagraminstagram.com/yeastar_official
• Xx.com/yeastar

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Yeastar Information Technology