Mid-Atlantic Technology Professionals

What Mid-Atlantic Technology Professionals does

Mid-Atlantic Technology Professionals is a privately held managed IT services provider founded in 2009 and headquartered at 555 Harrison Street, Emmaus, Pennsylvania. The firm sells IT support, managed services, cybersecurity, VoIP, hardware, and electronics recycling to small and medium-sized businesses and residential customers across the Lehigh Valley and broader Mid-Atlantic region, including Eastern and Central Pennsylvania, New Jersey, Maryland, Delaware, and the New York City metro area. Its offerings are organized under the GuardianOne brand family, comprising GuardianOne Complete (managed IT with multi-layered security, 24/7 monitoring, and managed backup), GuardianOne Monitoring (24/7 infrastructure oversight), GuardianOne Home (residential cybersecurity at $120/month), and GuardianOne Voice (cloud VoIP at $20/user). The business model is predominantly recurring subscription for managed services and VoIP, supplemented by time-and-materials hourly support ($120/hr standard, with retainer discounts down to $80/hr), one-time hardware resale through partnerships with vendors such as Microsoft, Intel, Cisco, Dell, HP, and Lenovo, and unit-priced electronics recycling.

The company's underlying technology stack is largely composed of third-party tools delivered through its vendor partnerships rather than proprietary platforms: signature- and policy-based endpoint security, EDR whitelisting, border monitoring, content filtering, off-site cloud backup, and cloud-hosted VoIP. Distribution is sales-led via direct phone, email, and website contact forms, with field technicians providing on-site support (including a $35 travel fee) and remote access support for faster resolution. Marketing combines SEO-optimized city landing pages, an active social presence on Facebook, Twitter, and LinkedIn, a free cybersecurity eBook used as a lead magnet, and prominent customer testimonials across diverse SMB verticals to build credibility. The firm differentiates on professionalism, 24/7/365 availability, one-hour maximum response times, certified and FBI NCIC-cleared technicians, a 100% satisfaction guarantee, and no long-term contracts on standard support.

Name

Mid-Atlantic Technology Professionals

Legal name

Mid-Atlantic Technology Professionals

Website

https://m-atp.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Mid-Atlantic Technology Professionals is a privately held managed IT services provider founded in 2009 in Emmaus, Pennsylvania, delivering managed IT, cybersecurity, VoIP, hardware resale, and electronics recycling to SMB and residential customers across the Lehigh Valley and broader Mid-Atlantic region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Computer Communications Equipment (3576), Communications Services, Nec (4899)

akta.pro primary industry

Enterprise Architecture & Technology Roadmapping (BPAEAAAC)

Keywords

• Managed IT services
• Cybersecurity monitoring
• VoIP phone systems
• Computer hardware sales
• Electronics recycling

Headquarters

HQ city

Allentown

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services (GuardianOne Complete): Recurring subscription-based managed services with tiered pricing based on number of workstations, servers, and storage. Base price plus per-device and per-gigabyte charges. Services include security, monitoring, backup, and unlimited support.
2. Residential Cybersecurity (GuardianOne Home): Monthly subscription for residential cybersecurity services including antivirus, firewall, password management, and support services.
3. Business IT Support (Hourly/Retainer): Time-and-materials billing at $120/hour for standard business support, with discounted retainer options (20 hours prepaid at $100/hour, 100 hours at $80/hour). Emergency and after-hours support available at 50% surcharge.
4. VoIP Business Phone Systems (GuardianOne Voice): Per-user or per-location subscription for cloud-powered VoIP services. Pricing at $20/user or location with free setup and all telecom taxes included.
5. Computer/Hardware Sales: One-time hardware and equipment sales through partnerships with major technology vendors including Lenovo, Dell, HP, Cisco, Microsoft, and others.
6. Electronics Recycling: Fee-based e-waste collection and data destruction services. Pricing per unit type (computers $10, LCD monitors $10, CRT monitors $40) or by weight ($0.50/pound) with minimum $50 pickup charge.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Mid-Atlantic Technology Professionals is an IT firm providing managed IT support, multi-layered cybersecurity, 24/7 network monitoring, VoIP business phone systems, computer/hardware sales, and electronics recycling to small businesses and residential customers in the Lehigh Valley and broader Mid-Atlantic region under its GuardianOne brand.

Product overview

Mid-Atlantic Technology Professionals offers a portfolio of IT services under its GuardianOne brand umbrella, combining managed IT support, cybersecurity monitoring, VoIP communications, and hardware sales. The core offerings include Business IT Support for targeted one-time and emergency services, Managed IT Services as a comprehensive contracted support bundle, Maintenance & Monitoring for 24/7 infrastructure oversight, and Business Phone Systems delivered through GuardianOne Voice VoIP solutions. Residential services are provided via GuardianOne Home cybersecurity package. The company also offers Computer/Hardware Sales and Electronics Recycling services. All offerings are positioned as professional IT services rather than a unified software platform.

Differentiator

Problem solved

Functional benefit

Brands

• GuardianOne Home: All-inclusive cybersecurity package for residential customers including antivirus, firewall, password management, and unlimited drop-off support.
• GuardianOne Complete
• GuardianOne Voice

Products and services

• Business IT Support One-time, regular, or emergency technology services providing targeted IT support when needed, delivered from their Allentown support center without long-term contracts. Billed at $120/hour standard with retainer discounts. For SMBs.
• Managed IT Services A managed IT support services bundle that includes basic cybersecurity, system optimization, targeted resolution, and unlimited IT support for businesses.
• GuardianOne Complete Premier managed services package that monitors and manages day-to-day aspects of networks with multi-layered security (Anti-Virus, EDR Whitelisting, Border Monitoring, Content Filtering), 24/7 server and firewall monitoring, managed off-site backup with daily human verification, and unlimited support. Priced at $40 base + $100 per workstation + $250 per server + $0.59 per GB monthly.
• GuardianOne Home All-inclusive residential cybersecurity package covering antivirus, firewall management, password management, mobile device tune-ups, virus removal, wireless internet security, Microsoft product security, and OneDrive storage. Includes unlimited drop-off and on-site support at $120/month.
• GuardianOne Voice Cloud-powered VoIP business phone system offering flexible, feature-rich digital communications with no on-premises equipment, priced at $20/user or location with free setup and telecom taxes included, saving up to 80% versus traditional phone services.
• GuardianOne Monitoring 24/7/365 proactive monitoring of IT networks to detect and prevent intrusion attempts and cyberattacks, including managed cloud-powered data backups and workstation/server/database monitoring with flat-rate pricing.
• Computer/Hardware Sales Assistance for residents and businesses in finding IT equipment at competitive prices through partnerships with major hardware vendors including Lenovo, Dell, HP, ASUS, Acer, Cisco, Intel, and others.
• Electronics Recycling Cost-effective data destruction and e-waste recycling from their Allentown collection center, including pickup and proper disposal of computers, laptops, LCD/CRT monitors, and other electronics. Priced per unit ($10 computers, $10 LCD, $40 CRT) or $0.50/pound with $50 pickup minimum.

Quantifiable outcome

• Over 98% professional rating from customer surveys
• +3 more outcomes

Named customers11 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• LenovocoreTechnology or IntegrationOfficial technology partnership for hardware procurement including laptops, desktops, and enterprise equipment.
• IntelcoreTechnology or IntegrationOfficial technology partnership for processors and technology components.
• DellcoreTechnology or IntegrationOfficial technology partnership for hardware including desktops, laptops, and enterprise solutions.
• HPcoreTechnology or IntegrationOfficial technology partnership for hardware including printers, computers, and peripherals.
• CiscocoreTechnology or IntegrationOfficial technology partnership for networking equipment, routers, and business communication solutions.
• MicrosoftcoreTechnology or IntegrationOfficial technology partnership for software, cloud services, and productivity solutions including Office and OneDrive.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• CMIT Solutions: National managed IT services franchise providing managed IT, cybersecurity, and compliance support to SMBs across the US, mirroring Mid-Atlantic's SMB-focused, subscription-driven service model.
• ProServeIT: Managed IT services and Microsoft-centric cloud solutions provider serving SMBs with managed support, cybersecurity, and Microsoft 365 services — comparable in size, customer tier, and vendor stack.
• Computerease: Mid-market managed IT services provider delivering managed support, cybersecurity, and cloud services to SMBs, with a comparable subscription-and-helpdesk model and vendor-partner stack.
• Integris: US managed IT services and cybersecurity provider serving SMB and mid-market clients with a similar co-managed/fully managed offering set and Microsoft/cybersecurity vendor alignment.
• Next Level Technology: SMB-focused managed IT services and cybersecurity provider offering 24/7 support, hardware procurement, and VoIP — comparable subscription model, customer tier, and GuardianOne-style product packaging.
• Elevity Technology: Midwest-based managed IT and cybersecurity provider bundling 24/7 monitoring, helpdesk, and strategic vCIO services for SMBs — a direct analogue to GuardianOne Complete's positioning.

Regional players

• RK Black & Company: Regional managed IT services provider focused on SMB IT support, helpdesk, and cybersecurity in the South-Central US — a comparable subscription-based MSP with similar customer profiles.
• The Fulcrum Group: Texas-based managed IT services and VoIP provider combining managed support with hosted communications — closely aligned with Mid-Atlantic's GuardianOne Voice + managed services stack.
• DSI (Data Strategies Inc.): Regional managed IT services and VoIP provider focused on SMBs in the Mid-Atlantic/New Jersey area, directly comparable on geography, customer size tier, and product mix.
• Impact Technology Group: Regional IT managed services and cybersecurity firm serving SMBs in the Eastern US with a comparable subscription, monitoring, and hardware-procurement offering mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/matpcom
• Facebookfacebook.com/midatlantictechnologyprofessionals
• LinkedInlinkedin.com/company/mid-atlantic-technology-professionals

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mid-Atlantic Technology Professionals