R.K. Black

What R.K. Black does

R.K. Black, Inc. is a privately held, family-owned managed print, IT, and professional services provider headquartered in Oklahoma City, Oklahoma, founded approximately 70 years ago by Bob Black and now led by Chris and Cynthia Black. The company operates from at least seven offices across Oklahoma (Oklahoma City, Tulsa/Jenks, Bartlesville, Norman, Stillwater), Kansas (Wichita), and Missouri (Kansas City), serving small and mid-sized businesses, mid-market and enterprise organizations, and verticals including energy, pharmaceutical, legal, education, and faith-based non-profits with a faith-driven 'Corporate Intent' mission that commits more than 10% of annual profits to charitable organizations.

The company's core technology stack is assembled through OEM partnerships rather than proprietary development: Canon, Ricoh, Sharp, Kyocera, and Duplo for print and mailing hardware; Microsoft (Microsoft 365/Azure) and Cisco Meraki for cloud and networking; Fortinet for cybersecurity; Dell and Lenovo for endpoints; 3CX and Vxt for hosted VoIP; ScreenConnect for remote support; and M-Files and related intelligent-capture tooling for document management. AI/ML capabilities are present but largely inherited, including OCR and ML-based document classification inside the document management platform and generic anomaly detection inside managed cybersecurity. The portfolio spans Managed Print, Managed IT, Managed VoIP, Managed Cybersecurity, Networking & Infrastructure, Cloud-Based Solutions, Mailing Systems, Software Licensing, IT Professional Services, a copier/MFP hardware line, document management software and services, commercial/mobile/hard-drive shredding, and promotional products.

R.K. Black makes money primarily through recurring managed services contracts (per-user monthly managed IT at $75-$200, per-page managed print at $0.01-$0.15, per-user VoIP at $20-$45, per-user document management at $50-$300, and per-bin shredding at $75-$150), supplemented by hardware sales/leasing, project-based IT professional services, and promotional product revenue. The go-to-market is sales-led, combining a local field sales force across regional offices, inside sales for inbound quote requests, event-driven demand generation through Lunch & Learns and community engagement, and a self-serve client portal for existing customers. Pricing is publicly disclosed for managed services but quote-based for hardware.

Name

R.K. Black

Legal name

R.K. Black, Inc.

Website

https://rkblack.com

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

101–250 employees

Short description

R.K. Black is a family-owned managed print, IT, and document services provider headquartered in Oklahoma City, serving small and mid-sized businesses across Oklahoma, Kansas, and Missouri through seven regional offices, with a multi-OEM stack and recurring managed services revenue model.

Ownership category

akta.pro rank

Product category

Managed Print and IT Services

NAICS

Office Machinery and Equipment Rental and Leasing (532420), Software Publishers (5132)

SIC

Office Machines, Nec (3579)

akta.pro primary industry

E-books, Digital Content & Licensing Distribution (CRAOALAE)

Keywords

• Managed print services
• Managed IT services
• Document management
• Commercial shredding
• Office copier solutions

Headquarters

HQ city

Oklahoma City

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Recurring monthly contracts for monitoring, maintenance, helpdesk, and security management priced per user ($75-$200/user/month) or as all-inclusive monthly agreements ($1,500-$20,000+/month) depending on scope.
2. Managed Print Services: Recurring revenue from per-page print/copy charges (typically $0.01-$0.03 B&W, $0.05-$0.15 color) bundled with hardware leases, supplies, and service for managed copiers/printers.
3. Managed VoIP / Phone Systems: Recurring per-seat hosted voice revenue priced at $20-$45 per user monthly, delivered on 3CX/Vxt platforms.
4. Document Management Software (M-Files): Subscription-based document management platform resold and supported, typically $50-$300 per user monthly.
5. Hardware Sales (Copiers, Printers, Computers):

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

R.K. Black is a family-owned managed services provider delivering managed print, managed IT, managed VoIP, managed cybersecurity, networking, cloud-based solutions, document management, and document shredding services to businesses. The company also distributes and services office copiers, production printers, wide-format printers, fax hardware, scanners, and mailing systems from leading OEMs such as Canon, Ricoh, Sharp, Kyocera, Dell, and Lenovo.

Product overview

R.K. Black, Inc. is a family-owned Oklahoma City–based managed print, IT, and professional services provider operating for 70+ years across Oklahoma, Kansas, and Missouri. The portfolio is structured as a managed-services umbrella (Managed Print, Managed IT, Managed VoIP, Managed Cybersecurity, Cloud-Based Solutions, Mailing Systems, Software Licensing, Networking & Infrastructure, and project-based IT Professional Services) wrapped around a hardware distribution line (Office Copiers, Production Printers, Wide Format, Fax Machines, Fax Servers, and Scanners from Canon, Ricoh, Sharp, and Kyocera, plus Duplo mailing systems). Layered on top of the managed print fleet is a Document Management software/service platform (intelligent capture, workflow, records management, e-signature) and an adjacent set of compliance services (Commercial, Mobile, and Hard Drive Shredding), with Promotional Products as a brand-merchandise offering. Print Management Tools, the e-info copier portal, the IT portal at portal.rkblack.com, and the ScreenConnect remote-support console tie the hardware and managed-services pieces together as one integrated office-technology stack.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Print Services End-to-end outsourced management of the print fleet covering assessment and right-sizing, remote device monitoring and maintenance, automated supplies replenishment, secure print release, MFP authentication, scan-to-workflow, and cost/per-page reporting for business customers.
• Managed IT Services Outsourced 24/7 IT operations under an SLA including remote network monitoring and management, multi-tier help desk support, endpoint protection, patch management, backup and disaster recovery, server and infrastructure administration, hybrid cloud (Microsoft 365/Azure) administration, compliance support, and vCIO strategic planning.
• Managed VoIP

Quantifiable outcome

• 70+ years of continuous operation as a family-owned business since 1955
• +3 more outcomes

Named customers1 record

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered flagship and core.

• CanonflagshipTechnology or IntegrationCanon is one of R.K. Black's lead copier and printer hardware partners, listed in the Trusted Partners logo block on the homepage. Canon devices are central to R.K. Black's managed print offering and copier fleet analyses.
• RicohflagshipTechnology or IntegrationRicoh is a flagship copier/printer hardware partner, featured in the Trusted Partners logo block. Ricoh devices are commonly included in vendor-neutral copier fleet recommendations.
• SharpcoreTechnology or IntegrationSharp is a copier/printer hardware partner included in R.K. Black's Trusted Partners lineup, providing additional device options for managed print customers.
• KyoceracoreTechnology or IntegrationKyocera is a copier/printer hardware partner featured in the Trusted Partners section, supporting R.K. Black's vendor-neutral approach to print fleet selection.
• MicrosoftflagshipTechnology or IntegrationMicrosoft is a flagship technology partner underpinning R.K. Black's managed IT, cloud, and document management service lines. Listed in the Trusted Partners block on the homepage.
• Cisco MerakiflagshipTechnology or IntegrationCisco Meraki is a flagship networking and security infrastructure partner for R.K. Black's managed IT practice, providing cloud-managed switches, wireless, and security appliances.
• DellflagshipTechnology or IntegrationDell is a core endpoint and server hardware partner, supplying desktops, laptops, and servers as part of R.K. Black's managed IT and hardware sales offerings.
• LenovocoreTechnology or IntegrationLenovo is a hardware partner for endpoint devices (laptops/desktops), supporting R.K. Black's vendor-neutral device selection for managed IT customers.
• FortinetflagshipTechnology or IntegrationFortinet is a core security infrastructure partner for firewalls and cybersecurity solutions, supporting R.K. Black's managed security and IT services.
• 3CXflagshipTechnology or Integration3CX is a hosted phone system / VoIP platform partner that powers R.K. Black's managed VoIP offering.
• VxtcoreTechnology or IntegrationVxt is a VoIP/communications partner listed in the Trusted Partners block, supporting R.K. Black's managed voice services alongside 3CX.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Xerox: Global print and managed document services incumbent with broad portfolio of managed print, document management, and IT services that overlaps with R.K. Black's offerings.
• Ricoh USA: Major OEM and managed services provider — both a flagship hardware partner to R.K. Black and a direct competitor through its Ricoh Managed Services program.
• Konica Minolta: Global OEM and managed services incumbent offering managed print, document management, and IT services — a broad incumbent that competes both as a hardware supplier and as a direct managed services competitor.
• Sharp Electronics: OEM and managed document services provider that supplies copier/printer hardware to R.K. Black while also competing in managed services and document workflow solutions.
• Canon USA: OEM and managed document services provider that is R.K. Black's lead hardware partner but also operates its own managed print and document services programs nationally.

Direct peers

• Dex Imaging: Regional managed print, document management, and IT services provider with similar copier/MFP hardware-led service model and SMB/mid-market customer focus.
• Marco Technologies: Regional Midwest managed print, IT, and document services provider with a similar family-influenced operating model and comparable service portfolio across managed print, managed IT, cloud, and document management.
• RJ Young: Regional managed print, IT, and document management provider serving SMB and mid-market customers across the South/Midwest with similar bundled-services strategy.
• Pacific Office Automation: Regional managed print, IT, and document solutions provider with comparable multi-OEM hardware strategy and similar managed-services bundling approach across the West/Midwest.
• Gordon Flesch Company: Family-owned Midwest managed print and IT services company with comparable recurring-revenue business model, multi-state regional office footprint, and overlapping customer segments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/RKBlackInc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about R.K. Black