Computerease Group
Computerease Group is a second-generation, family-owned managed IT services and cybersecurity provider serving 200-plus small and mid-sized businesses (10–250 employees) across Missouri and Illinois, with a Microsoft 365 / Google Workspace-focused stack, CISSP-led cybersecurity, and four Midwest offices.
- Company typePrivate
- Founded1984
- HeadquartersCollinsville, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Computerease Group does
Computerease Group is a privately held, family-owned managed IT services and cybersecurity firm headquartered in Collinsville, Illinois, founded in 1984 by Ike Haislar and now led by President/CEO Ryan Haislar, CISSP, in its second generation of family ownership. The company delivers managed IT, managed cybersecurity, co-managed IT, cloud computing, data backup and recovery, VoIP, IT consulting, vCIO, and AI-readiness services primarily to small and mid-sized businesses with 10-250 employees across Missouri and Illinois, with additional presence in sectors such as healthcare, manufacturing, legal, accounting/financial services, and engineering/construction. Support is delivered through 24/7 helpdesk teams based in St. Louis, Missouri and Oak Brook (Chicago), Illinois, supplemented by a Springfield, Illinois office and nationwide remote support.
The company's technology stack is anchored on Microsoft 365 and Google Workspace, with managed security services including Managed EDR, SASE, Firewall, SIEM, and a proprietary "Sentinel for Microsoft 365" offering that monitors tenants 24/7/365, detects anomalous logins, impossible travel, and token theft, and automatically locks compromised accounts. Distinctive capabilities include AI-assisted triage tools for IT issue root-cause identification, AI-driven anomaly detection layered onto Microsoft 365, AI-powered meeting productivity tools, and a co-managed IT platform designed to integrate with existing internal IT teams. The company is also a recommender of YubiKey hardware MFA and supports compliance frameworks including HIPAA, NIST 800-171, and SOC 2.
Computerease generates revenue through quote-based, monthly subscription recurring contracts across three primary tiers: fully outsourced IT and cybersecurity (replacing an internal IT department), co-managed IT (partnering with internal IT teams), and cybersecurity-only solutions. Additional streams include professional services for AI-readiness assessments, AI Acceptable Use Policy development, employee AI training, and project work. GTM is direct, combining regional field sales across the Midwest with inside sales driven by free 15-minute discovery calls, free cybersecurity risk assessments, and content-led lead magnets such as the IT Buyer's Guide. The firm is recognized on the Inc. 5000 and CRN MSP 500 lists and cites a base of more than 200 local clients; revenue, headcount midpoint, and contract-value disclosures are not publicly available.
Computerease Group firmographics
Firmographics- Name
- Computerease Group
- Legal name
- Computerease
- Website
- https://computer-service.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Computerease Group is a second-generation, family-owned managed IT services and cybersecurity provider serving 200-plus small and mid-sized businesses (10–250 employees) across Missouri and Illinois, with a Microsoft 365 / Google Workspace-focused stack, CISSP-led cybersecurity, and four Midwest offices.
- Ownership category
- akta.pro rank
Computerease Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)
- akta.pro secondary industry
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)
Keywords
Where Computerease Group is headquartered
LocationHeadquarters
- HQ city
- Collinsville
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Computerease Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Managed IT Services: Recurring managed IT services covering fully outsourced IT support, co-managed IT partnerships, and cybersecurity-only solutions. Revenue is generated through ongoing managed services contracts billed on a subscription basis, with service levels tailored to client size and IT maturity.
- Managed Cybersecurity Services: CISSP-led cybersecurity solutions offered as standalone or bundled managed security services, including Managed EDR, Managed SASE, Managed Firewall, Managed SIEM, and penetration testing services. Sold as recurring subscription contracts.
- AI Services: AI-for-business consulting including AI Acceptable Use Policy development, employee AI training, and AI-readiness assessments, delivered as professional services or packaged within managed service tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fully Outsourced IT & Cybersecurity — complete technology department replacement for businesses without internal IT |
| Subscription | Monthly | Co-Managed IT Services — partnership with internal IT teams for overflow, projects, and advanced cybersecurity |
| Subscription | Monthly | Cybersecurity-Only Solutions — standalone CISSP-led cybersecurity for businesses that already have an IT provider |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Computerease Group product offering
Product offeringCore offering
Computerease Group provides managed IT services and cybersecurity solutions for small and mid-sized businesses in Missouri and Illinois. Core offerings include fully outsourced IT management, co-managed IT partnerships, CISSP-led cybersecurity (Managed EDR, SASE, Firewall, SIEM, penetration testing, and Sentinel for Microsoft 365), cloud computing, VoIP, data backup and disaster recovery, and AI-readiness consulting. Services are delivered via 24/7 regional helpdesk teams in Chicago and St. Louis with nationwide remote support.
Product overview
Computerease Group is a family-owned IT managed services provider (MSP) founded in 1984, offering a comprehensive portfolio of IT and cybersecurity services. The core offering includes Managed IT Services, Cybersecurity Solutions, and Co-Managed IT Services, supplemented by specialized add-on modules such as Sentinel for Microsoft 365, Managed EDR/SASE/Firewall/SIEM Services, and Penetration Testing. The company also provides supporting services including Cloud Computing, Data Backup & Recovery, VoIP & Communications, IT Consulting, Managed Print Services, and vCIO Services. Under AI for Business, they offer Employee AI Training and AI Acceptable Use Policy Templates. Services are delivered through 24/7 local IT helpdesk teams in Chicago and St. Louis, with CISSP-led cybersecurity expertise.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive outsourced IT management including 24/7 remote and onsite support, proactive monitoring, patching, updates, threat prevention, cloud management, backup, disaster recovery, and strategic IT leadership for SMBs.
- Cybersecurity Solutions CISSP-led cybersecurity services including 24/7 monitoring, detection, incident response, email security, phishing protection, token-theft detection, Zero Trust policies, MFA hardening, access control, and compliance support (HIPAA, NIST, SOC2).
- Co-Managed IT Services Partnership with internal IT teams to strengthen capacity, increase security, and eliminate burnout; handles advanced cybersecurity, projects, helpdesk overflow, and after-hours support.
- Cloud Computing Cloud solutions for secure, scalable cloud technology enabling work-from-home and hybrid work environments.
- Data Backup & Recovery Backup, disaster recovery, and business continuity services to safeguard data and ensure business operations can continue after disruptions.
- VoIP & Communications Services Clear, reliable communication powered by modern VoIP business phone systems with scalable and mobile-friendly functionality.
- IT Consulting & Implementation Expert guidance to align technology with business goals, including IT project support, upgrades, migrations, technology roadmaps, and strategic vCIO IT leadership.
- Managed Print Services Managed printing solutions and services for business environments.
- AI for Business AI-readiness consulting and AI adoption strategies including policy templates, employee training, and integration of AI-powered meeting productivity tools.
- Managed EDR Services Managed Endpoint Detection and Response services for advanced threat protection at the device level.
- Managed SASE Services Managed Secure Access Service Edge (SASE) providing integrated network security and access management.
- Managed Firewall Services
Companies that use Computerease Group
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles3 records
Computerease Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature4 records
Computerease Group partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- MicrosoftcoreComputerease is a Microsoft-centric MSP providing cloud management, Microsoft 365 support, and Microsoft Copilot integration services. The company specializes in Microsoft 365 security hardening, including Sentinel for Microsoft 365 managed security, conditional access policies, and M365 AI-powered monitoring.
- Google (Google Workspace)coreComputerease provides Google Workspace security hardening and management alongside Microsoft 365 services, supporting businesses using either platform.
- YubiKey / YubicocoreComputerease recommends and deploys YubiKey hardware security keys (FIDO2 standard) as phishing-resistant MFA to protect against adversary-in-the-middle (AiTM) phishing attacks that bypass standard authenticator apps.
- Sentinel (Microsoft 365 Security)coreComputerease's proprietary managed security service built on top of Microsoft 365, providing 24/7/365 monitoring, token theft detection, and automated account lockdown for compromised Microsoft 365 tenants.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Computerease Group competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise is a national managed IT services and cybersecurity provider serving mid-market and enterprise clients across the U.S. Highly comparable to Computerease's managed IT plus managed security (EDR/SIEM/SASE) bundle and recurring subscription model, though at significantly larger scale.
- NetGain Technologies: NetGain is a regional managed IT and cybersecurity provider serving SMB and mid-market businesses with a similar subscription-based MSP model. Comparable in target customer size, service mix (managed IT, security, cloud), and vertical orientation toward regulated industries.
- Corsica Technologies: Corsica Technologies is a mid-size managed IT, cybersecurity, and compliance provider serving SMB and mid-market clients. Comparable managed services model with strong cybersecurity and compliance (HIPAA, NIST, CMMC) positioning mirroring Computerease's regulated-vertical focus.
- Intelligent Technical Solutions: ITS is a regional managed IT services provider focused on SMBs with co-managed IT, cybersecurity, and compliance offerings. Highly comparable GTM (multi-location helpdesk, vertical specialization, subscription managed services) and customer size profile.
- BlackPoint IT Services: BlackPoint IT is a managed IT and cybersecurity services provider targeting SMBs with a managed security focus. Comparable in service portfolio (managed IT plus managed security), SMB customer base, and recurring revenue model.
Others
- Kaseya: Kaseya is a leading provider of IT management and cybersecurity software platforms purpose-built for managed service providers. Not a direct competitor but a key enabler/ecosystem participant whose tools (RMM, PSA, security) underpin many MSPs including regional providers like Computerease.
- ConnectWise: ConnectWise provides business management, RMM, and cybersecurity software solutions designed for MSPs. Functions as an upstream software vendor and ecosystem partner rather than a direct service competitor to Computerease.
- NinjaOne: NinjaOne is an IT management and endpoint security platform vendor for MSPs and IT teams. Comparable only as a technology enabler; not a direct service competitor but a platform that competes for the same MSP-tooling wallet.
Regional players
- US Signal: US Signal is a Midwest-based managed services, data center, and network provider serving Michigan and surrounding states with IT infrastructure and managed cloud services. Geographic and scale adjacency makes it a regional peer in the Midwest MSP landscape.
Broad incumbents
- CDW: CDW is a large multi-billion-dollar provider of technology solutions and managed services to business, government, and education customers. Overlaps with Computerease on managed IT and cybersecurity, but operates at vastly greater scale across a much broader portfolio and geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Computerease Group social profiles
Digital presenceComputerease Group compliance and trust
Trust signalCompliance4 records
Computerease Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Computerease Group leadership team
Management profileNumber of profiles
Profiles1 record
Computerease Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Computerease Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Computerease Group
What does Computerease Group do?
Computerease Group provides managed IT services and cybersecurity solutions for small and mid-sized businesses in Missouri and Illinois. Core offerings include fully outsourced IT management, co-managed IT partnerships, CISSP-led cybersecurity (Managed EDR, SASE, Firewall, SIEM, penetration testing, and Sentinel for Microsoft 365), cloud computing, VoIP, data backup and disaster recovery, and AI-readiness consulting. Services are delivered via 24/7 regional helpdesk teams in Chicago and St. Louis with nationwide remote support.
Is Computerease Group a public or private company?
Computerease Group is a private company. It is classified as family owned and is currently operating.
When was Computerease Group founded?
Computerease Group was founded in 1984. It employs 11 to 50 people.
Where is Computerease Group based?
Computerease Group is headquartered in Collinsville, United States, in the North America region.
How does Computerease Group make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are managed Cybersecurity Services and AI Services.
Who are Computerease Group's main competitors?
Direct peers on record are Dataprise, NetGain Technologies, Corsica Technologies, Intelligent Technical Solutions and BlackPoint IT Services. Others are Kaseya, ConnectWise and NinjaOne. US Signal is listed as a regional player. CDW is listed as a broad incumbent.
Does Computerease Group have an API?
No public API is recorded for Computerease Group.
What industry is Computerease Group in?
Computerease Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAH, Endpoint Security Managed Services (EDR/XDR), with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 541513 and its SIC code is 7370.