What PD Experts does

PD Experts (legal entity: Amazing Tools GmbH) is a German Pipedrive CRM consulting and implementation firm headquartered in Höchberg, Germany, founded in 2018 and operating with a nine-person team. The company specializes exclusively in Pipedrive, providing CRM evaluation, a three-phase implementation process (Setup, Training, Finetuning), employee training, ongoing support, and optimization services to SMB and mid-market companies primarily across the DACH region (Germany, Austria, Switzerland). It has completed over 1,000 implementations and supported more than 500 companies, and was named Pipedrive Global Partner of the Year in both 2024 and 2025, with Platinum and Elite Partner status in the DACH market.

The company has developed proprietary integrations connecting Pipedrive with the German accounting platforms sevdesk, Lexware, and Fastbill, distributed as browser-extension marketplace apps through the Pipedrive marketplace at €9.90 per user per month or €99 per user per year, with over 100 paying companies on the sevdesk integration alone. Additional offerings include the 1stday Pipedrive Club (monthly client training program), Pipedrive certification courses, a Pipedrive audit/optimization service, an initial data import service (€249 one-time), and a development shop at atools.de for custom integrations.

Revenue is generated through four streams: professional services (implementation, training, audit), recurring subscription revenue from proprietary integration apps, Pipedrive license resale with alternative payment methods (invoice, SEPA), and ongoing managed-support services. Customer acquisition flows through the Pipedrive partner program, the Pipedrive marketplace, direct website contact, content marketing (German-language blog and YouTube channel), the 1stday Pipedrive Club community, and social channels (LinkedIn, Facebook). The company is privately held by Managing Director Bernd Auer with no disclosed external funding or institutional investors.

Name

PD Experts

Legal name

Amazing Tools GmbH

Website

https://pd-experts.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

PD Experts is a German Pipedrive CRM consulting and implementation firm serving SMB and mid-market companies in the DACH region, offering three-phase implementation, training, proprietary accounting integrations, and ongoing support from a nine-person team.

Ownership category

akta.pro rank

Product category

CRM Implementation Services

NAICS

Management Consulting Services (54161), Custom Computer Programming Services (541511)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Operations & Process Improvement Consulting (BPAHACAB)

Keywords

• CRM implementation services
• Pipedrive consulting
• CRM integration solutions
• Sales process optimization
• CRM training services

Headquarters

HQ city

Höchberg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Pipedrive Implementation & Consulting: Core revenue stream from professional consulting services for Pipedrive CRM implementation, including process analysis, CRM setup, data import, automations, and integration with third-party systems.
2. Training & Education: Online and on-site training services for employees and key users on Pipedrive usage, delivered in groups or individual sessions.
3. sevdesk Integration App: Monthly subscription app (€9.90/month per user or €99/year) providing Pipedrive-sevdesk synchronization, sold through Pipedrive marketplace.
4. Pipedrive License Resale: Resells Pipedrive licenses at standard pricing with alternative payment methods (invoice, SEPA direct debit) rather than credit card only.
5. Support Hotline: Ongoing support services for existing Pipedrive users, including hotline, email, chat, and meeting-based assistance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

PD Experts is a Pipedrive CRM consulting and implementation partner serving the DACH region. The company helps organizations select, deploy, customize, train, and optimize Pipedrive through a structured three-phase methodology (Setup, Training, Finetuning), complemented by proprietary accounting software integrations (sevdesk, Lexware, Fastbill), data import services, ongoing support, and an exclusive client training club.

Product overview

PD Experts is a Pipedrive consulting and implementation partner offering a portfolio of services and proprietary integrations centered on Pipedrive CRM. The core offering is consulting and implementation services for Pipedrive, including CRM evaluation, 3-phase implementation (Setup, Training, Finetuning), staff training, and ongoing optimization. PD Experts has developed three proprietary accounting integrations (sevdesk-Pipedrive, Lexware-Pipedrive, Fastbill-Pipedrive) available as browser extensions and marketplace apps. Additional offerings include the 1stday Pipedrive Club membership (monthly training sessions), Pipedrive certification programs, and custom development services through their aTools development shop. The company serves over 1,000 implementations in the DACH region and was named Pipedrive Global Partner of the Year in both 2024 and 2025.

Differentiator

Problem solved

Functional benefit

Brands

• PDX Connect: Pipedrive-sevdesk integration solution developed by PD Experts
• 1stday Pipedrive Club
• atools.de

Products and services

• Pipedrive CRM Consulting & Implementation PD Experts' primary service: end-to-end Pipedrive CRM consulting and implementation including process analysis, system setup, data import, automation configuration, integration with third-party tools, staff training, and ongoing optimization. Targeted at SMB and mid-market companies in the DACH region adopting Pipedrive.
• 1stday Pipedrive Club Exclusive membership program for PD Experts' Pipedrive clients offering monthly online training sessions, exclusive content, best practices, and continuous education about Pipedrive features.
• Pipedrive Certification Program Professional certification program that allows individuals to demonstrate validated Pipedrive CRM expertise and enhance professional credentials.
• sevdesk-Pipedrive Integration Browser extension and Pipedrive marketplace app developed by PD Experts providing bidirectional synchronization of customer master data, invoices, quotes, order confirmations, payment status, and product data between Pipedrive CRM and sevdesk accounting software.
• Lexware-Pipedrive Integration Pipedrive integration developed by PD Experts enabling data import from Lexware into Pipedrive and ongoing synchronization of customer records, implemented as a Chrome/Edge browser extension.
• Fastbill-Pipedrive Integration Pipedrive marketplace app developed by PD Experts enabling invoice synchronization and document management between Pipedrive CRM and Fastbill accounting platform.
• Initial Data Import Service One-time professional service for importing existing customer data from legacy CRMs, Outlook, Excel, or other systems into Pipedrive, including data mapping, transformation, and quality assurance.
• Pipedrive Audit & Support Hotline Ongoing consulting and support service for existing Pipedrive users covering audit of current setup, identification of improvement opportunities, finetuning of live operations, and access to a support hotline via email, chat, and meeting.
• aTools Development Shop (Custom Integration Services) Custom integration and development shop (atools.de) operated by PD Experts offering bespoke Pipedrive integrations, custom interface development, and data import solutions when standard marketplace apps do not meet client requirements.

Quantifiable outcome

• Over 1,000 successful Pipedrive implementations for international customers
• +3 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• PipedrivecoreChannel Partner/ Reseller/ DistributorPD Experts is the leading Pipedrive Platinum and Elite Partner in the DACH region, having implemented Pipedrive for over 1,000 customers. They were named Pipedrive Global Partner of the Year in both 2024 and 2025. As a channel partner, they resell Pipedrive licenses, provide implementation services, training, and support. PD Experts also developed proprietary integrations for sevdesk, Lexware, and Fastbill sold through the Pipedrive marketplace.
• Pipedrive Partner Association (PDPA)coreStrategic or Co-development PartnerFounding member of the Pipedrive Partner Association, a global network of Pipedrive partners established to share expert knowledge and provide the best possible support to customers. The PDPA has a strong connection to Pipedrive itself, providing PD Experts access to a broad network of Pipedrive professionals.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Plative: Mid-sized CRM and cloud consulting firm offering implementation, customization, and managed services for Salesforce and HubSpot. Comparable to PD Experts in structure and customer segment (SMB to mid-market), differing only in primary CRM platform focus.
• Coastal Cloud: Salesforce consulting partner delivering implementation, integration, and managed services to mid-market clients. Comparable in vertical depth (single-platform specialization) and partner-driven GTM, though serving a different CRM ecosystem.
• Absyz: Salesforce-focused consulting firm providing implementation, customization, and integration services for SMB/mid-market clients. Similar niche specialization and partner-channel go-to-market to PD Experts, but anchored to Salesforce rather than Pipedrive.
• Webdew: HubSpot Elite Partner agency delivering CRM implementation, content marketing, and integration services to SMB and mid-market clients. Closely comparable in being a single-platform-focused partner with content/training programs and proprietary tooling.
• Girikon: Salesforce and CRM implementation consultancy serving SMB and mid-market customers with consulting, integration, and managed services. Closely comparable in scope of services and customer size tier, differing only in primary CRM vendor.

Regional players

• Allgeier: German IT services group with CRM and enterprise application practices serving DACH customers. Comparable in regional concentration and SMB/mid-market delivery, though at significantly larger scale and broader technology portfolio.
• Cosmo Consult: German-speaking Microsoft Dynamics and ERP/CRM implementation consultancy serving SMB to mid-market clients across DACH. Comparable in regional focus, customer segment, and partner-channel GTM but anchored to the Microsoft ecosystem.

Broad incumbents

• Atos: Global IT services and consulting firm with a substantial CRM/digital customer experience practice. Overlaps with PD Experts in CRM implementation capabilities but operates at enterprise scale and across many platforms.
• Slalom: Global consulting firm with a substantial CRM and customer-experience practice delivering implementation services across Salesforce, Microsoft, and other platforms. Adjacent rather than directly competitive, given its enterprise focus and multi-platform breadth.
• Simplus (Infosys): Large Salesforce-focused consulting firm (now part of Infosys) offering implementation, managed services, and proprietary applications. Overlaps with PD Experts' implementation services but at significantly larger scale and broader geographic footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCE3zdq6iM5fJ6bX7WjkACmQ
• Facebookfacebook.com/pdx.pipedrive.experts
• LinkedInlinkedin.com/company/pd-experts

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PD Experts