RunWell

Name

RunWell

Legal name

Runwell AS

Website

https://runwell.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Hospitality Operations & Compliance Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Facilities Support Management Services (8744)

akta.pro industry

PRIMARYHDAEAHAH

Workflow Automation for IT & Ops (Runbooks, Job Scheduling)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

Keywords

• Hospitality compliance software
• Food safety management
• Operations management platform
• Team communication software
• Training management system

Headquarters

HQ city

Wernersville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription / SaaS Platform Access: Runwell operates as a SaaS platform on a subscription basis. The website advertises a free trial (no credit card required), with pricing tiers referenced under /no/priser. The primary revenue stream is recurring subscription fees from hospitality businesses (restaurants, hotels, bars, canteens, kiosks, bakeries, etc.) that pay for access to the full platform including internal control, communication, training, and operations modules.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Runwell is a cloud-based, mobile-first all-in-one operations management SaaS platform purpose-built for the Norwegian hospitality and food service industry. It consolidates internal control (food safety IK-mat, alcohol compliance IK-alkohol), team communication (Runwell Chat), training management, and daily operations (routines, checklists, temperature monitoring, fire safety) into a single app used by restaurants, hotels, bars, canteens, kiosks, cafés, and bakeries.

Product overview

RunWell offers a unified all-in-one cloud-based operations management platform designed specifically for the hospitality and foodservice industry in Norway. The core Runwell platform integrates four primary modules: Internkontroll (Internal Control) for food safety and alcohol compliance, Kommunikasjon (Communication) for team messaging and task delegation, Opplæring (Training) for staff development and compliance courses, and Drift (Operations) for daily checklists and routine management. Supporting modules include Temperaturkontroll (Temperature Control) for food safety monitoring, Brannsikkerhet (Fire Safety) for fire safety routines and risk assessments, Tilbakemeldinger (Feedback/Deviation Reporting) for automated deviation handling, IK-alkohol (Alcohol Compliance) for licensing inspections, and a Kontrollknapp ved tilsyn (Inspection Control Button) for regulatory readiness. The platform is accessible via a mobile application for iOS and Android, and is used by over 500 restaurants and hotels across Norway.

Differentiator

Problem solved

Functional benefit

Products and services

• Runwell Core Platform All-in-one cloud-based operations management SaaS platform for the hospitality and foodservice industry that consolidates internal control, communication, training, and daily operations into a single application accessible via mobile (iOS, Android) and web. Used by 500+ restaurants and hotels in Norway.
• Internkontroll (Internal Control) Internal control module covering food safety compliance (IK-mat with smilefjesgaranti/smiley guarantee), alcohol licensing compliance (IK-alkohol), emergency preparedness, and electrical inspections for Norwegian hospitality businesses, designed to satisfy Norwegian regulatory requirements from Mattilsynet, Skjenkekontrollen, Arbeidstilsynet, and Branntilsynet.
• Kommunikasjon (Team Communication) Built-in messenger-style team communication module (Runwell Chat) with push notifications, read receipts, and role-based message distribution. Replaces email chains and informal messaging for operational coordination across hospitality teams.
• Opplæring (Training Management) Training management module providing courses for safety representatives (Verneombud) and HSE managers (HMS for ledere), tracking employee training status, and supporting upload and storage of external course certificates with role-based course assignments.
• Drift (Operations & Checklists) Digital routines and checklists module for standardizing opening, closing, and cleaning procedures across hospitality venues. Supports frequency-based task assignments, role-based task delegation, and documentation of compliance activities.
• Temperaturkontroll (Temperature Monitoring) Temperature logging system supporting both manual entry and automated sensor integration. Alerts when readings are out of range, supports one-click deviation reporting, and logs all readings with person, timestamp, and linked notes for food safety compliance.
• Brannsikkerhet (Fire Safety) Fire safety management module with updated routines, checklists, documented training, and risk assessments. Risk assessments can be linked to actions across the system, auto-generating daily tasks, and includes a dedicated 'Kontrollknapp' (control button) for inspection readiness.
• IK-alkohol (Alcohol Licensing Compliance) Complete alcohol licensing compliance module covering documentation, key personnel management (skjenkestyrer), training, and inspection readiness for bars, nightclubs, and other venues serving alcohol in Norway.
• IK-mat (Food Safety Compliance) Food safety compliance module with smiley-face guarantee (smilefjesgaranti), covering all requirements for Mattilsynet food inspection compliance including training, deviations, and temperature readings for restaurants, canteens, bakeries, and other food-handling venues.
• Kontrollknapp ved tilsyn (Inspection Control Button) Single-button access point that surfaces all inspection-relevant documentation, key personnel, training records, and compliance status for any regulatory inspection (food safety, alcohol licensing, fire safety, labour inspection) in one tap.
• Tilbakemeldinger (Feedback & Deviation Management) Feedback management feature (renamed from 'avvik' / deviation) that supports anonymous submissions, custom categories, and conversion of feedback into assigned tasks linked to the platform task system for follow-up delegation.
• Runwell Tilpassede Oppgavelister (Custom Task Center) Role- and position-based task assignment system that allows managers to assign tasks to specific roles, locations, or individuals. Tasks are logged with person, date, and completion status, and support real-time monitoring across multiple locations from a single dashboard.
• Runwell Mobile App (iOS and Android) Mobile application for iOS and Android enabling staff to access all Runwell platform features including task management, temperature readings, team communication, and compliance documentation on mobile devices in hospitality environments.

Quantifiable outcome

• 70% fewer deviations at regulatory inspections (Inventum Grupper case study)
• +2 more outcomes

Named customers27 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Samarbeidspartnere (Reseller/Referral Partners)minorChannel Partner/ Reseller/ DistributorRunwell maintains a network of 'Samarbeidspartnere' (collaboration partners) — businesses in the Norwegian hospitality ecosystem (possibly consultants, equipment suppliers, or industry service providers) who refer or resell Runwell to their customers. The partner page is accessible at /no/ressurser/samarbeidspartnere.
• Strawberry (Quality Hotel Chain)coreStrategic or Co-development PartnerQuality Hotel Maritim is part of the Strawberry hotel chain, which has adopted a new tech stack. Runwell is described as being among the first to implement this new technology. This represents a strategic customer partnership with a major hotel chain, where Runwell is being piloted as part of a broader technology transformation initiative within the Strawberry network.

Scale indicators5 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• SafetyCulture (iAuditor): Inspection and audit checklist platform widely used across hospitality and food service for digital inspections, training, and compliance documentation — comparable to Runwell's checklist, internkontroll, and 'Kontrollknapp' inspection workflows.
• Lightspeed Restaurant: Hospitality POS and operations SaaS that serves restaurants and hotels with front-of-house, back-office, and increasingly compliance/training-adjacent features — competing for the same hospitality buyer as Runwell.
• TouchBistro: Restaurant-focused POS and operations platform with floor management, training, and inventory features — comparable SaaS targeting the same independent and multi-location restaurant customer as Runwell.
• FoodDocs: Food safety compliance and HACCP platform purpose-built for restaurants and food businesses — closely comparable to Runwell's IK-mat food safety module and automated temperature/monitoring workflows.
• Jolt: Mobile-first operations platform for restaurants and hospitality covering checklists, food-safety audits, training, and temperature monitoring — directly overlapping with Runwell's checklist, training, and food-safety modules for hospitality operators.
• Crunchtime: Restaurant operations platform covering inventory, food safety, scheduling, and task management for multi-unit restaurant operators — directly comparable to Runwell's operations, training, and food-safety modules for hospitality chains.
• Zenput: Multi-unit restaurant operations platform for food safety, checklists, and task management across locations — directly comparable to Runwell's role/position-based task assignment, food-safety, and multi-location monitoring for hospitality chains.

Broad incumbents

• Toast: Large US-headquartered restaurant platform with POS, payroll, team management, and operations modules serving the same restaurant buyer — broader portfolio but increasingly overlapping into the operations and training workflows Runwell addresses.

Emerging players

• OrangeQC: Quality and operations checklist platform for multi-unit restaurants covering food safety, brand standards, and inspection workflows — partial overlap with Runwell's food-safety, internkontroll, and task features for hospitality.
• MaintainX: Mobile-first operations and inspection platform for frontline workforces with checklists, work orders, and training — adjacent overlap with Runwell's checklist, training, and task-management functionality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/runwellapp
• LinkedInlinkedin.com/company/runwellapp
• Instagraminstagram.com/runwell.app

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RunWell