The Computer Place
The Computer Place is a privately held Kentucky-based managed services provider founded in 1995, serving SMBs, enterprises, government, and regulated banking and healthcare clients with managed IT, cloud, break-fix, and telephone solutions across two offices.
- Company typePrivate
- Founded1995
- HeadquartersLondon, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What The Computer Place does
The Computer Place is a privately held managed services provider (MSP) founded in June 1995 and headquartered in London, Kentucky, with a regional office in Lexington. Operating under the DBA names "The Computer Place" and "Hensley Elam," the company delivers IT solutions to small and mid-sized businesses, large enterprise corporations, government entities, and regulated banking and healthcare clients, primarily across Kentucky with nationwide capability. The firm employs 8–10 people and manages thousands of desktops across the state.
The company's core offerings span four primary service lines plus several add-ons: Break Fix (hardware support and resale of Lenovo, HP, Cisco, Meraki, Microsoft, Barracuda, and VMware equipment), Cloud Services (private cloud hosted in SSAE 16 compliant data centers plus resale of Microsoft, VMware, and Amazon platforms including Office 365 and Azure), Managed Services / "Agile Workspace" (fixed-rate proactive IT infrastructure management including vendor relationships, hardware refreshes, and help desk), and Business Telephone Solutions (Allworx certified reseller plus Fonality). Infrastructure services (Tier 3 dispatched tech support, remote monitoring), programming services (custom web applications and digital signage), point of sale systems, online backup, secure hosting, and cloud application delivery round out the catalog. Security services are led by CISSP-certified CEO Russ Hensley and address PCI, FDIC, HIPAA, GLBA, and Kentucky-specific data protection requirements.
The business model combines recurring monthly managed services subscriptions at fixed rates with one-time break-fix engagements and resale margin on hardware and cloud licenses. Go-to-market is direct, with on-site dispatched field support and remote managed services across Kentucky. Customer concentration is fragmented across many SMB and mid-market accounts, complemented by selectively larger enterprise banking, healthcare, and government relationships. No outside funding, M&A, or institutional investors are disclosed.
The Computer Place firmographics
Firmographics- Name
- The Computer Place
- Legal name
- The Computer Place
- Website
- https://c-place.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- The Computer Place is a privately held Kentucky-based managed services provider founded in 1995, serving SMBs, enterprises, government, and regulated banking and healthcare clients with managed IT, cloud, break-fix, and telephone solutions across two offices.
- Ownership category
- akta.pro rank
The Computer Place industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)
- akta.pro secondary industry
- Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL)
Keywords
Where The Computer Place is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
The Computer Place business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Managed Services Revenue: Fixed rate cost for management of IT infrastructure, vendor relationships and hardware refreshes. Manages thousands of desktops across Kentucky.
- Break Fix Services: Desktop, server, and network support and repair for immediate action items. Includes hardware sales from leading brands.
- Cloud Services: Resells popular cloud platforms including Microsoft, VMware, and Amazon. Office365 hosted email to complex VMware solutions in private cloud.
- Business Telephone Solutions: Allworx certified reseller providing cloud-based telephone solutions through Fonality and Allworx platforms.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Services - Fixed Rate |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
The Computer Place product offering
Product offeringCore offering
The Computer Place is a managed IT services provider that delivers break-fix hardware support, cloud hosting and resale (private cloud plus Microsoft/VMware/AWS), proactive managed IT infrastructure services under its Agile Workspace offering, and Allworx/Fonality business telephone solutions. The company serves small businesses, regulated enterprises in banking and healthcare, and government clients across Kentucky and the United States, managing thousands of desktops and supporting compliance with PCI, FDIC, HIPAA, and GLBA frameworks.
Product overview
The Computer Place is a full-range IT solutions provider offering a portfolio of managed services including Break Fix (hardware repair and support), Cloud Services (private cloud hosting and reselling of Microsoft, VMware, and Amazon platforms), Managed Services/Agile Workspace (proactive IT infrastructure management), and Business Telephone Solutions. Additional services include Infrastructure, Programming (custom web applications and digital signage), Point of Sale, Online Backup, Secure Hosting, and Cloud Application Delivery. The company operates as both a managed services provider (MSP) and value-added reseller, with security services led by CISSP-certified leadership. Their private cloud operates from SSAE 16 compliant data centers.
Differentiator
Problem solved
Functional benefit
Products and services
- Break Fix Services Desktop, server, and network support and repair for immediate action items that are broken, including a complete hardware inventory resold from leading brands (Lenovo, HP, Cisco, Meraki, Microsoft, Barracuda, VMware). Designed for businesses needing reactive On-Site or remote IT repair.
- Cloud Services Cloud hosting and implementation services including a private cloud in SSAE 16 compliant data centers, resold Microsoft, VMware, and Amazon cloud platforms, Office 365 hosted email, and complex VMware solutions. Designed for businesses seeking cloud migration, hosting, and productivity solutions.
- Managed Services (Agile Workspace) Proactive recurring IT infrastructure management covering small business to complex banking and healthcare solutions, including fixed-rate cost, vendor relationship management, hardware refreshes, network monitoring, and security services led by CISSP-certified leadership. Designed for businesses that want predictable IT costs and outsourced infrastructure ownership.
- Business Telephone Solutions Modern business telephone solutions integrated with data networks, delivered as an Allworx certified reseller with certified technicians, plus cloud-based options from Fonality and Allworx. Designed for businesses needing converged voice and data telephony.
- Infrastructure Services IT infrastructure design, implementation, and management services including help desk, Tier 3 dispatched tech support, and remote management and monitoring for businesses needing outsourced infrastructure operations.
- Programming Services Custom application development including web applications, digital signage, and other software solutions for businesses needing tailored software or digital signage deployments.
- Point of Sale Solutions Point of sale systems and related technology solutions for retail and business transaction environments.
- Online Backup Services Cloud-based data backup services for business continuity and disaster recovery.
- Secure Hosting Secure hosting services for applications and data in SSAE 16 compliant data centers, targeting regulated and security-sensitive workloads.
- Cloud Application Delivery Delivery of cloud-based applications to end users with accessibility and scalability features.
Quantifiable outcome
- Manages thousands of desktops across the commonwealth of Kentucky
Companies that use The Computer Place
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
The Computer Place technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature2 records
The Computer Place partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- MicrosoftcoreCloud platform reseller including Azure, Office365, and Microsoft cloud solutions. Partnership with Microsoft for cloud productivity services.
- VMwarecoreVirtualization platform for cloud solutions including complex VMware solutions in private cloud
- AllworxcoreCertified Allworx reseller with certified technicians for business telephone solutions
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
The Computer Place competitors and assessment
Company assessmentOthers
- Pax8: Cloud distribution and enablement platform focused on serving small and mid-market MSPs. Comparable cloud-resale model via the Microsoft, AWS and VMware vendor stack that The Computer Place also resells.
- ConnectWise: Leading business management and automation platform purpose-built for MSPs. Ecosystem participant whose RMM, PSA and cybersecurity tooling is used by thousands of small MSPs like The Computer Place to run their service delivery.
- Kaseya: IT management and security platform for MSPs and IT teams, providing RMM, endpoint security and backup solutions. Enabling layer that competing small MSPs use to deliver managed services more efficiently.
Broad incumbents
- CDW Corporation: Large national value-added reseller and managed services provider serving enterprise and mid-market with hardware, software and cloud solutions. Overlaps with The Computer Place's break-fix, cloud resale and managed services offerings but at vastly larger scale.
- Insight Enterprises: Global IT solutions integrator offering hardware, software, cloud and managed services to enterprise and SMB clients. Direct overlap on cloud resale (Microsoft, AWS, VMware) and managed services portfolios.
- SHI International: Large privately-held IT solutions provider offering hardware procurement, cloud and managed services. Comparable in its multi-vendor resale and managed services motion aimed at mid-market and enterprise customers.
- CompuCom Systems (ODP subsidiary): Large managed services provider offering end-user computing, cloud and workplace services to enterprise clients. Overlaps with The Computer Place's managed services, help desk and cloud offerings at much larger scale.
Direct peers
- NetGain Technologies: Regional managed IT services and cybersecurity provider serving SMB and mid-market clients in the Midwest, including Kentucky. Highly comparable in service mix (managed IT, cloud, security, help desk) and customer profile.
- Corsica Technologies: Mid-Atlantic and Southeast-focused MSP offering managed IT, cybersecurity and compliance services to regulated industries. Comparable as a regional compliance-led MSP competing for similar banking and healthcare accounts.
- Computel (now part of MicroAge): Managed IT services and technology solutions provider serving SMB and mid-market clients. Comparable as a regional MSP offering managed services, cloud and security with similar customer profile.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
The Computer Place social profiles
Digital presenceThe Computer Place compliance and trust
Trust signalCompliance5 records
The Computer Place financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Computer Place leadership team
Management profileNumber of profiles
Profiles9 records
The Computer Place funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Computer Place M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Computer Place
What does The Computer Place do?
The Computer Place is a managed IT services provider that delivers break-fix hardware support, cloud hosting and resale (private cloud plus Microsoft/VMware/AWS), proactive managed IT infrastructure services under its Agile Workspace offering, and Allworx/Fonality business telephone solutions. The company serves small businesses, regulated enterprises in banking and healthcare, and government clients across Kentucky and the United States, managing thousands of desktops and supporting compliance with PCI, FDIC, HIPAA, and GLBA frameworks.
Is The Computer Place a public or private company?
The Computer Place is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Computer Place founded?
The Computer Place was founded in 1995. It employs 1 to 10 people.
Where is The Computer Place based?
The Computer Place is headquartered in London, United States, in the North America region.
How does The Computer Place make money?
Four revenue lines are on record. Managed Services Revenue is the primary driver. The others are break Fix Services, cloud Services and business Telephone Solutions.
Who are The Computer Place's main competitors?
Others on record are Pax8, ConnectWise and Kaseya. Broad incumbents are CDW Corporation, Insight Enterprises, SHI International and CompuCom Systems (ODP subsidiary). Direct peers are NetGain Technologies, Corsica Technologies and Computel (now part of MicroAge).
Does The Computer Place have an API?
No public API is recorded for The Computer Place.
What industry is The Computer Place in?
The Computer Place's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAIAJ, Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support), with a secondary code of BPAMAMAL, Remote Access, Virtual Workspaces & Digital HQ. Its NAICS code is 541513 and its SIC code is 7373.