Childhood Cancer Support

What Childhood Cancer Support does

Childhood Cancer Support (CCS) is an Australian not-for-profit charitable organisation incorporated in Queensland and registered with the Australian Charities and Not-for-profits Commission (Charity Number CH0767, DGR 900367082). Founded in 1976 by parents of paediatric oncology patients, it is described as Australia's oldest children's cancer charity and operates from facilities in Woolloongabba (headquarters, 87 Annerley Road), Herston, and South Brisbane, providing 17+ fully self-contained family accommodation units, short-term studio rooms, and a free patient transport service for regional Queensland families whose children receive cancer treatment at the Queensland Children's Hospital.

CCS delivers its services at no cost to families. The operating model is entirely donation-funded, drawing on five revenue streams: individual and recurring donations (Heartfelt Supporter program), major signature fundraising events (Talk Like a Pirate Day, Hearts of Gold Gala, Charity Golf Day, Postie Bike Safari, Ride for Love, VE Group Charity Long Lunch, Bridge to Brisbane), corporate partnerships (notably Followmont Transport and VE Group as flagship sponsors), bequests/wills, and grants (including the award-winning Feels Like Home Grants Program). Complementary services include free hospital and airport transfers, weekly grocery delivery through OzHarvest, Camp Crystal family retreats (supported by RAAF and Scouts Queensland), and a Family Ambassador network spanning Bundaberg, Cairns, Gold Coast, and Mackay.

The organisation is governed by a Central Committee of Management led by Board President Bert Pulman, with General Manager Helen Crew (appointed 2016) heading a 1-10 person staff that includes dedicated fundraising, philanthropy, family support, and volunteer coordination functions. Her Excellency Dr Jeannette Young PSM, Governor of Queensland, serves as Patron. The organisation holds three registered trademarks, won two 2023 FIA National Awards for Excellence, and is executing a capital campaign ('Closeness Matters') to fund a planned 15-apartment Childhood Cancer Support Village expansion near the Queensland Children's Hospital.

Name

Childhood Cancer Support

Legal name

Childhood Cancer Support Inc.

Website

https://ccs.org.au

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

1–10 employees

Short description

Childhood Cancer Support is an Australian not-for-profit charity providing free accommodation, transport, and family support services to regional Queensland families whose children undergo cancer treatment at the Queensland Children's Hospital, funded entirely through donations, corporate partnerships, grants, and signature fundraising events.

Ownership category

akta.pro rank

Product category

Pediatric Oncology Support Services

NAICS

Child and Youth Services (62411), Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Pediatric Hospice & Palliative Care (HLADAHAI), Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Pediatric oncology support
• Charity accommodation services
• Family support services
• Cancer fundraising events
• Nonprofit healthcare

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Donations and Fundraising: The organization relies primarily on donations from individuals, corporate supporters, and community fundraising events. Donations can be one-off or recurring through the Heartfelt Supporter program. Workplace giving programs allow employees to donate through payroll.
2. Event Fundraising: Major signature events including Talk Like a Pirate Day, Charity Golf Day, Hearts of Gold Gala, Postie Bike Safari, Ride for Love, and VE Group Charity Long Lunch generate significant fundraising revenue. Participants can register, fundraise, and donate through these events.
3. Bequests and Wills: Leave a Gift in Your Will program allows supporters to include Childhood Cancer Support in their estate planning.
4. Corporate Partnerships: Corporate partners sponsor events, provide in-kind support, and engage in workplace giving programs.
5. Grants: The Feels Like Home Grants Program raised $549,000 in grants across an eighteen-month campaign. The organization actively pursues government and foundation grants for accommodation facilities, transport services, and support programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels12 records

Core offering

Childhood Cancer Support is a not-for-profit charity providing free accommodation, hospital/airport transport, and family support services to regional and remote Queensland families whose children are undergoing cancer treatment at the Queensland Children's Hospital in Brisbane. The organization operates 17+ fully self-contained long-term family accommodation units, short-term studio rooms, free patient transport, on-site family support, and weekly grocery deliveries, all delivered free of charge and funded through donations, corporate partnerships, and fundraising events.

Product overview

Childhood Cancer Support is a not-for-profit charity providing a coordinated suite of support services for regional families whose children require cancer treatment at Brisbane's major hospitals. The core offering consists of free long-term and short-term furnished accommodation units located near the Queensland Children's Hospital, complemented by a free patient transport service, on-site family support services, a weekly grocery delivery program, and various fundraising events and community engagement programs. The main programs include long-term family accommodation units (1-3 bedroom self-contained apartments), short-term studio accommodation for quick-stay visits, patient transport to/from hospitals and airports, family support services (playground, gym, social activities), the Send Hugs community campaign, the annual Talk Like a Pirate Day national fundraiser, Camp Crystal family retreats, the VE Group Charity Long Lunch, and a planned Accommodation Village. These services work together to keep regional families together and supported throughout their child's cancer treatment.

Differentiator

Problem solved

Functional benefit

Products and services

• Long-Term Accommodation Units Fully furnished self-contained units with 1, 2 or 3 bedrooms, private kitchen, and free laundry facilities, provided free of charge to families of children undergoing cancer treatment at the Queensland Children's Hospital. Long-term stays range from weeks to 9+ months during treatment.
• Short-Term Accommodation Cozy single studio rooms for families returning overnight for post-treatment appointments and check-ups at the Queensland Children's Hospital. Provided free of charge at the Woolloongabba location.
• Patient Transport Service Free transport service to and from the Queensland Children's Hospital, including airport and hospital transfers. Available to families staying at CCS accommodation facilities to eliminate transportation barriers during treatment.
• Family Support Services On-site family and social support services including a community playground, gym, social activities, counselling connections, and a community environment designed to connect families facing similar challenges. Provided free of charge.
• Grocery Delivery Service Free weekly grocery or cooked meal deliveries from OzHarvest for resident families at CCS accommodation facilities, ensuring families have nutritional support during treatment stays.
• Camp Crystal Free annual camping retreat for paediatric oncology families providing activities, peer connections, and respite. Families stay in RAAF-provided accommodation, with water stations, medics, photography and morale support from RAAF personnel.
• Send Hugs Campaign Community engagement and fundraising campaign allowing supporters to send messages of support and images to families of children with cancer.

Quantifiable outcome

• Provided accommodation and support for families traveling 1,000km+ for treatment
• +2 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

21 partnerships are on record, tiered flagship, core and minor.

• Followmont TransportflagshipGTM or Marketing PartnerMajor sponsor of Charity Golf Day and Hearts of Gold Gala events. Managing Director Mark Tobin: 'Partnering with CCS means we're helping real families in real need.' Long-term committed corporate partner supporting the organization's mission.
• VE GroupflagshipGTM or Marketing PartnerFounded by Nathan and Bronwen Howell, VE Group hosts annual Charity Long Lunch event that raised $318,490 in 2024. Event has grown significantly since inception and is a major fundraiser for CCS.
• Virginia Golf ClubcoreGTM or Marketing PartnerVenue partner for annual Charity Golf Day event.
• Pink Plant Hire and HaulagecoreGTM or Marketing PartnerOfficial Corporate Partner providing ongoing support to CCS.
• Queensland Fire DepartmentcoreGTM or Marketing PartnerFirefighters participated in Bridge to Brisbane event raising over $3,400 for CCS.
• Brisbane RoarminorGTM or Marketing PartnerFootball club celebrating Talk Like a Pirate Day with players donning eye patches to support the cause.
• 7News QueenslandminorGTM or Marketing PartnerMedia partner covering Talk Like a Pirate Day ambassador activities.
• Sea World Gold CoastminorGTM or Marketing PartnerTheme park provided exclusive access for CCS families to launch Talk Like a Pirate Day.
• GO CreativeminorGTM or Marketing PartnerAustralian web development company based in Shailer Park, Queensland, providing pro-bono website and marketing services since 2001.
• Her Excellency Dr Jeannette Young PSMcoreGTM or Marketing PartnerGovernor of Queensland appointed as Patron of Childhood Cancer Support.
• OzHarvestcoreGTM or Marketing PartnerProvides free weekly grocery or cooked meal deliveries to CCS families.
• Queensland Children's HospitalcoreStrategic or Co-development PartnerMajor hospital providing cancer treatment; families referred to CCS for accommodation support during treatment.
• Sam ThaidayminorGTM or Marketing PartnerAustralian sporting legend participated in Charity Golf Day, bringing star power to the event.
• Jeff HornminorGTM or Marketing PartnerAustralian sporting legend participated in Charity Golf Day.
• Newman's Own FoundationcoreGTM or Marketing PartnerProvided funding for Camp Crystal annual retreat for paediatric oncology families.
• Harley Davidson Gold CoastcoreGTM or Marketing PartnerPartnered with CCS for annual Ride for Love event on Gold Coast.
• Gold Coast Harley Davidson Owners GroupcoreGTM or Marketing PartnerAnnual event partner for Ride for Love.
• Brisbane BroncosminorGTM or Marketing PartnerNRL team visited CCS facilities, painted fence with kids, and hosted BBQ activities.
• Captain Feathersword (Wiggles)minorGTM or Marketing PartnerWiggles character visited CCS families for Talk Like a Pirate Day celebrations.
• Scouts QueenslandcoreGTM or Marketing PartnerProvides venue at Baden Powell Park in Samford Valley for Camp Crystal annual retreat.
• Royal Australian Air Force (RAAF)coreGTM or Marketing PartnerProvides homes and beds for families, water stations, medics, support, photography and morale for Camp Crystal.

Scale indicators15 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Canteen Australia: Australian charity supporting young people (12-25) affected by cancer, including their families, with peer support, counseling, and connection programs. Comparable target population (families affected by childhood/young adult cancer) with social support services.
• Starlight Children's Foundation Australia: Australian charity providing in-hospital entertainment, distraction therapy, and wish experiences for seriously ill children. Overlapping cause area (pediatric illness support) and complementary family support services in hospital settings.
• Make-A-Wish Australia: Australian branch of the global wish-granting charity for children with critical illnesses including cancer. Comparable donor base, event-driven fundraising model, and cause focus on seriously ill children and their families.
• Leukaemia Foundation: National Australian charity supporting patients with blood cancers including childhood leukemia, providing accommodation near treatment centers, transport, and financial assistance. Direct overlap with CCS on accommodation, transport, and pediatric oncology family support.
• Ronald McDonald House Charities Australia: Australia's largest provider of free accommodation and support for families with seriously ill children receiving hospital treatment. Directly comparable service model (accommodation + family support near pediatric hospitals), with national scale and similar Queensland footprint.
• Redkite: Australian charity specifically supporting children and young people with cancer, providing financial assistance, emotional support, and education support to families. Same target population (childhood cancer families) and overlapping services.
• Camp Quality Australia: Australian children's cancer charity that provides family retreats, camps, and support programs for children affected by cancer. Highly comparable mission focused on pediatric oncology family wellbeing, including Camp Crystal-equivalent retreat experiences.

Regional players

• Cancer Council Queensland: Queensland state chapter of Cancer Council Australia, providing cancer research, prevention, and support services including accommodation transport in Queensland. Direct regional overlap in Queensland cancer support ecosystem.
• Children's Hospital Foundation Queensland: Official fundraising arm for Queensland Children's Hospital, where CCS's accommodation services are co-located. Operates in the same pediatric oncology ecosystem with overlapping donor pools and partnership relationships.

Emerging players

• Kids Cancer Alliance: Australian collaborative focused on pediatric cancer research, treatment, and family support. Comparable mission around improving outcomes and family experience in childhood cancer care across Australia.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ccsaus
• Facebookfacebook.com/ccsaus
• Instagraminstagram.com/childhoodcancersupportaus
• LinkedInlinkedin.com/company/childhood-cancer-support

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Childhood Cancer Support