What NTG does

NTG (legal entity NTG LLC, dba ntg.co) is a privately held, family-owned IT services company founded in 1999 and headquartered in the Dallas, Texas area (corporate address in Denton, TX). The firm delivers managed IT support, IT staff augmentation, full department outsourcing, fractional vCIO services, and on-demand project and on-call expertise to small, mid-sized, and enterprise customers. It also offers adjacent lines in VOIP business communications, website development and hosting, marketing/SEO, and cross-functional staffing (customer service, HR, accounting).

NTG's core technology stack centers on a self-hosted MeshCentral remote support platform (mc.ntg.co) that enables remote desktop support, network connections, server administration, and online support across customer endpoints. The company explicitly positions itself as vendor-agnostic, avoiding hardware and software vendor alignments so recommendations are driven by customer benefit rather than partnership incentives. Delivery is supported by a multi-country footprint spanning the United States, Mexico (Mexico City, Guadalajara), Bolivia (La Paz, Cochabamba), Panama (Panama City), and Nicaragua (Managua), enabling both onshore and nearshore service models.

The business model combines professional services (staff augmentation, projects and on-call) and managed services (managed IT support, department outsourcing, vCIO), with revenue generated through quote-based, individually tailored engagements rather than publicly disclosed tier pricing. Go-to-market is sales-led via direct phone and email outreach ([email protected], [email protected], +1 (469) 409-5944) and a website inquiry channel, targeting customers that need flexible IT capacity, specialized skills, or CIO-level leadership without a full-time hire. NTG has no disclosed certifications, patents, partnerships, or external investors, and is led by co-founders Andrew West and Scott Alan Miller with CEO Paul Chiodo.

Name

NTG

Legal name

NTG LLC

Website

https://ntg.co

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

NTG is a privately held, family-owned IT services firm founded in 1999 that delivers managed IT support, staff augmentation, full department outsourcing, and fractional vCIO services to SMBs and enterprises across the US, Mexico, Central America, and South America.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Office Administrative Services (5611)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industry

Cloud, DevOps & Infrastructure Staffing (BPACADAD)

Keywords

• Managed IT support
• IT staff augmentation
• Department outsourcing
• VCIO consulting
• Business communications

Headquarters

HQ city

Carrollton

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Staff Augmentation: Providing additional IT resources to fill gaps in existing customer teams with capacity, specialized skills, off-hours support, and transitional coverage
2. Department Outsourcing: Full IT department services delivered by NTG including all roles from helpdesk to engineering to CIO-level leadership
3. Managed IT Support: Ongoing IT support services including remote desktop support, network administration, and server management
4. Projects and On-Call Services: On-demand resources for project work and ad-hoc expertise needs, both on-premises and remote

Go-to-market motion1 record

Distribution channels2 records

Core offering

NTG delivers outsourced IT services to businesses, including managed IT support (remote desktop, network, server administration), IT staff augmentation, full department outsourcing, and fractional vCIO services. The firm takes a vendor-agnostic approach and supports clients both onsite and remote using its MeshCentral-based remote support infrastructure, alongside adjacent offerings such as VOIP, website/social media, staffing, and digital marketing services.

Product overview

NTG offers a single unified IT services platform with multiple integrated service modules. The core offerings include Managed IT Support (encompassing remote desktop, network, server administration, and staffing), VOIP business communications, Social Media & Web development, Staff Services (outsourcing across HR, accounting, customer service), and Marketing (digital marketing, SEO, branding). The service architecture builds from modular components (IT Staff Augmentation, Department Outsourcing, vCIO Services, Projects and On Call) that can be combined to provide either supplementary resources or complete enterprise IT department coverage.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Comprehensive IT department management including remote desktop support, network connections, server administration, online support, and IT competency-based staffing for businesses that need full or partial IT operations covered.
• VOIP Business communications platform providing solid, reliable, and affordable business phone services for organizations seeking voice communications without superfluous features.
• Social Media & Web Website development and digital presentation services for businesses, including web design, hosting, and digital presence management.
• Staff Services Insourcing and outsourcing staffing support across multiple business functions including customer service, human resources, bookkeeping, and call center operations for organizations needing supplemental personnel.
• Marketing Digital marketing, social media, branding, web, and SEO services that combine media know-how with technical excellence to provide holistic marketing solutions for businesses.
• IT Staff Augmentation Provides additional IT resources to fill gaps in existing teams including capacity, specialized skills, off-hours support, and transitional coverage for organizations needing flexible IT support without full-time hires.
• Department Outsourcing Full IT department services delivered by NTG including every role from customer service, helpdesk, and NOC to engineering, architecture, business analysis, and CIO-level leadership, available both onsite and offsite as appropriate.
• vCIO Services Fractional executive services providing qualified, experienced CIO oversight for organizations of any size, covering decisions, risk management, vendor protection, and board communication on a few-hours-per-year or full-time basis.
• Projects and On Call On-demand resources for large projects or ad-hoc expertise needs of any size, available for both on-premises and remote engagements to provide supplementary services as needed.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Integris: Integris is a regional MSP offering managed IT, cloud, security, and vCIO services to SMBs in the Mid-Atlantic. It is directly comparable to NTG on service portfolio, customer size tier, and fractional CIO positioning.
• Dataprise: Dataprise is a managed IT and cybersecurity provider serving mid-market and enterprise clients with helpdesk, network operations, and strategic IT consulting. Its service mix closely mirrors NTG's managed IT support and full department outsourcing modules.
• Ntiva: Ntiva is a mid-market MSP providing managed IT, cybersecurity, cloud, and vCIO services. It overlaps directly with NTG across managed IT support, department outsourcing, and fractional CIO offerings for SMB and mid-market customers.
• CMIT Solutions: CMIT Solutions is a nationwide franchise network delivering managed IT services, cybersecurity, and vCIO support to SMBs. It competes head-to-head with NTG in the same SMB managed-IT-plus-fractional-CIO niche.
• CompassMSP: CompassMSP provides managed IT, cybersecurity, and cloud services for SMBs across multiple US regions. It competes with NTG in the same SMB managed services category with a similar bundled service approach.

Broad incumbents

• Kforce: Kforce is a publicly traded professional staffing firm with a sizeable technology staffing practice placing IT contractors. It competes with NTG's IT staff augmentation module at a much larger national scale.
• Apex Systems: Apex Systems is a large IT staffing and services firm delivering IT staff augmentation and project consulting across enterprises. It is a broader incumbent that overlaps with NTG's IT staff augmentation and projects/on-call offerings at greater scale.
• Insight Global: Insight Global is a large staffing and managed services provider with deep IT staffing and project-services capabilities. It is a broad incumbent overlapping with NTG's staff augmentation and project-based IT services.

Emerging players

• Airiam: Airiam is an emerging managed IT and cybersecurity provider built through MSP rollups. It targets the same SMB and mid-market segment as NTG with overlapping managed services and vCIO-style offerings.

Regional players

• vCORE Technology Partners: vCORE Technology Partners is a Texas-based managed IT and cloud services provider serving SMBs in the Southwest US. It is a regional comparable to NTG with overlapping managed IT and vCIO offerings concentrated in NTG's home market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ntgit
• Facebookfacebook.com/NTGDALLAS
• LinkedInlinkedin.com/company/niagara-technology-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NTG