Mosaic Primary Care Network

What Mosaic Primary Care Network does

Mosaic Primary Care Network (Mosaic PCN) is a private non-profit organization that coordinates primary healthcare delivery across northeast and southeast Calgary, Alberta. Founded in 2008, the network comprises 420+ family doctors and nurse practitioners operating in 140+ member clinics, serving more than 465,000 patients through a Patient's Medical Home model. Mosaic operates in formal partnership with Alberta Health Services (with board representation from its successor, Primary Care Alberta), which provides the government funding that underwrites the entire operation. All patient-facing services are provided free of charge.

The organization delivers a portfolio of 12+ specialized programs and multidisciplinary services, centralized at the Sunridge Mall Clinic (Mosaic Community Clinic) since its Spring 2025 consolidation. Core programs include the Diabetes Optimization Team, Mental Health Services, Pain Management Clinic, Foot Care, Tobacco Cessation, Social Work, Women's and Children's Health (prenatal/postnatal), the Pediatric Lifestyle Program, the Sprout postpartum program, and the Integrated Care Optimal Navigation (ICON) program that attaches unattached patients to medical homes. Supporting services span nurses, pharmacists, dietitians, and kinesiologists, with the Prescription to Get Active program partnering with City of Calgary recreational facilities. Community partnerships with the Women's Centre of Calgary and six newcomer/immigrant support organizations extend Mosaic's reach into social determinants of health.

The business model is a managed-services public healthcare delivery model: government funding flows in, multidisciplinary care is provided at no cost to patients, and the physician-led governance structure (with Mosaic Physician Ltd. representing member physicians on the board) ensures clinical accountability. The model has no commercial revenue, no product pricing, and no disclosed financial statements. The technology stack is minimal, consisting of a website, physician portal, and interactive provider/clinic directories, with no proprietary platforms, APIs, or AI capabilities. The organization is governed by a board of directors chaired by Dr. Marsha Kucera, with executive leadership under Executive Director Heather Chappell and a full director bench covering clinical programs, operations, HR/IT, communications, patient access, and member services.

Name

Mosaic Primary Care Network

Legal name

Mosaic Primary Care Network

Website

https://mosaicpcn.ca

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

Mosaic Primary Care Network is a Calgary-based non-profit Primary Care Network coordinating 420+ family doctors across 140+ clinics to deliver free multidisciplinary primary care, chronic disease management, mental health, and social support services to 465,000+ patients in northeast and southeast Calgary, in partnership with Alberta Health Services.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Other Health Practitioners (6213), Individual and Family Services (6241), Family Planning Centers (621410)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Primary Care Networks, Groups & MSOs (HLAFAGAE)

akta.pro secondary industry

Public/County Primary Care Clinics (HLAFAGAI)

Keywords

• Primary healthcare services
• Family doctor network
• Chronic disease management
• Mental health counseling
• Community health navigation

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Government Healthcare Funding: As a Primary Care Network in Alberta, Mosaic PCN operates in partnership with Alberta Health Services. The organization receives government funding to provide primary healthcare services, coordinate care programs, and support the medical home model for patients in northeast and southeast Calgary. This is a funded healthcare delivery model rather than a commercial revenue-generating business.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Mosaic Primary Care Network operates as a non-profit Primary Care Network in Alberta, partnering with Alberta Health Services to coordinate and deliver primary healthcare services in northeast and southeast Calgary. The organization brings together 420+ family doctors across 140+ member clinics, plus multidisciplinary teams of nurses, pharmacists, dietitians, kinesiologists, social workers, and mental health therapists who provide programs such as diabetes optimization, foot care, mental health counseling, pain management, tobacco cessation, women's and children's health, and pediatric lifestyle support, primarily through family physician referrals and the centralized Sunridge Mall Clinic.

Product overview

Mosaic Primary Care Network (PCN) is a healthcare organization providing primary health care services in partnership with Alberta Health Services, serving northeast and southeast Calgary. The organization operates as a network of family doctors, nurse practitioners, and healthcare professionals with a Patient's Medical Home model. The core offering centers on the Sunridge Mall Clinic that hosts services under one roof, including the ACCESS Clinic for after-hours care. The portfolio includes disease-specific programs (Diabetes Optimization Team, Pain Management, Tobacco Cessation, Foot Care), mental health and social work services, women's and children's health with prenatal/postnatal care, pediatric lifestyle support, and community health navigation. Multidisciplinary team services include nurses, pharmacists, dietitians, and kinesiologists. The ICON program connects unattached patients to primary care, while the Sprout program supports postpartum mothers. Directory services and a Physician Portal enable patient-provider matching. All programs are designed to support the medical home concept, coordinated through family physician referrals.

Differentiator

Problem solved

Functional benefit

Products and services

• Sunridge Mall Clinic (Mosaic Community Clinic) Primary care clinic at Sunridge Mall that hosts all Mosaic PCN services under one roof, offering streamlined, high-quality care in a convenient, accessible location on Calgary's C-Train line for patients in northeast and southeast Calgary.
• ACCESS Clinic After-hours clinic operating within Sunridge Mall Clinic that accepts referrals from HealthLink (811) and sends visit information back to patients' primary care providers, available Mon-Fri 9am-9pm and Sat-Sun 11am-4pm.
• Integrated Care Optimal Navigation (ICON) Program Program that connects patients without a primary care provider to essential healthcare services by offering guidance, support, and a pathway to a medical home.
• Sprout Program Nurse practitioner-led postpartum support program for mothers and newborns without a primary care provider, offering care within 5-7 days after birth until six weeks postpartum.
• Diabetes Optimization Team Team of pharmacists, nurses, and dietitians with Diabetes Educators Certification providing advanced support for insulin adjustments, diet and lifestyle management, carb counting, and HbA1C management for diabetes and pre-diabetes patients.
• Foot Care Program Free diabetic foot care treatment for diabetic and pre-diabetic patients, including prevention of care complications, self-care education, and individualized care plans.
• Mental Health Services Free access to mental health therapists providing short-term support (6 sessions) for depression, anxiety, stress management, grief, relationship issues, self-harm, and domestic violence.
• Pain Management Clinic Clinic helping patients manage chronic pain through physician and health professional support; currently accepting patients with chronic back pain and fibromyalgia.
• Pediatric Lifestyle Program Family-centered health care program for children and teens (0-17) providing access to nutritionists for picky eating and feeding challenges, and kinesiologists for physical activity strategies.
• Prescription to Get Active Program where family doctors prescribe increased physical activity to patients, redeemable for free passes at City of Calgary recreational facilities partners.
• Primary Health Care Team Multidisciplinary team including nurses, pharmacists, dietitians, and kinesiologists offering free health services coordinated with family doctors.
• Social Work Services Free access to social workers who assist with social well-being, connecting to resources, navigating community and government programs, and supportive counselling.
• Tobacco Cessation Program Program where Mosaic PCN pharmacists who are Certified Tobacco Educators assist patients with quitting tobacco, working with primary care providers and community pharmacist teams.
• Women's and Children's Health Services Prenatal, postnatal, and general women's health services including prenatal classes, low-risk prenatal care, breastfeeding support, cervical screening, birth control, and STI testing.
• Community Health Navigation Services Services to help patients navigate their care and access available community services, empowering patients to achieve self-management and quality of life goals.

Quantifiable outcome

• 94% of patients rated the care they received as 'Excellent' or 'Very Good'
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Women's Centre of CalgarycoreStrategic or Co-development Partner · 8 May 2026The Women's Centre of Calgary partners with Mosaic PCN's Sunridge Mall Clinic to provide community pop-ups connecting patients with essential local supports. The Women's Centre offers free, low-barrier, trauma-informed support to women and gender-diverse individuals including tax and legal services, basic needs assistance, workshops, ESL classes, and digital literacy programs. Location: 39-4 Street NE, Calgary, Alberta T2E 3R6. Contact: (403) 264-1155.
• Alberta Health ServicescoreStrategic or Co-development PartnerMosaic PCN operates in formal partnership with Alberta Health Services to provide primary health care services. This partnership enables the delivery of integrated healthcare programs, multidisciplinary team coordination, and alignment with provincial health priorities. The relationship is foundational to Mosaic PCN's operations.
• All City of Calgary Recreational FacilitiesminorStrategic or Co-development PartnerCity of Calgary recreational facilities are partners in the Prescription to Get Active program. Patients receive free passes to recreation facilities as prescribed by their Mosaic PCN family doctor. Participating locations offer special Prescription to Get Active pass details. This partnership supports physical activity and wellness initiatives for patients.
• Centre for NewcomersminorGTM or Marketing PartnerReferenced as a resource partner on Mosaic PCN's Welcome to Canada resource page, helping newcomers access healthcare services and settlement support in Calgary.
• Calgary Immigrant Women's AssociationminorGTM or Marketing PartnerReferenced as a resource partner on Mosaic PCN's Welcome to Canada resource page, supporting immigrant women in accessing healthcare and community services.
• Calgary Catholic Immigration ServicesminorGTM or Marketing PartnerReferenced as a resource partner on Mosaic PCN's Welcome to Canada resource page, providing immigration services and healthcare navigation support.
• Immigrant Services CalgaryminorGTM or Marketing PartnerReferenced as a resource partner on Mosaic PCN's Welcome to Canada resource page, helping immigrants access healthcare and settlement services.
• ReachYYCminorGTM or Marketing PartnerReferenced as a resource partner on Mosaic PCN's Welcome to Canada resource page, connecting newcomers with community services and support.
• Gateway (Settlement Calgary)minorGTM or Marketing PartnerReferenced as a resource partner on Mosaic PCN's Welcome to Canada resource page, providing settlement services and healthcare access support for newcomers.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Maple: Canadian virtual care platform offering on-demand primary care, mental health, and chronic disease support. Comparable to Mosaic's mental health and chronic disease programs but as a private virtual-first emerging player that addresses parts of Mosaic's patient journey.

Broad incumbents

• TELUS Health: Operates TELUS Health MyCare (virtual primary care) and a network of clinical assets across Canada. Comparable to Mosaic on chronic disease management, mental health, and women's health from a care-delivery perspective, but as a national digitally-enabled incumbent.
• Appletree Medical Group: Canada's largest multi-specialty community clinic network operating walk-in and family-practice clinics across provinces with multidisciplinary teams. Comparable to Mosaic at the service-line level (primary care, chronic disease, women's health) but operates as a private for-profit incumbent rather than a publicly-funded PCN.
• WELL Health Technologies: Public Canadian company operating a national network of owned and partnered clinics plus digital health assets. Overlaps with Mosaic on primary care delivery and multidisciplinary care but is a tech-enabled private incumbent, broader in scope and geography.

Direct peers

• Calgary West Central Primary Care Network: PCN serving west-central Calgary with an essentially identical member-clinic, multidisciplinary care, and publicly-funded model. Closest direct competitor for member physicians and patients in adjacent Calgary quadrants.
• Edmonton O-day'min Primary Care Network: Edmonton-area PCN operating under Alberta's provincial PCN model with member clinics, multidisciplinary teams, and Alberta Health Services funding — the same structural template as Mosaic PCN but in a different city, making it a regional model-peer rather than head-to-head competitor.
• Calgary Foothills Primary Care Network: Another Alberta Primary Care Network serving northwest Calgary with the same physician-network, multidisciplinary-team, and Alberta Health Services partnership model as Mosaic PCN. Direct structural peer operating in the same city under the same provincial framework.
• South Calgary Primary Care Network: PCN serving south Calgary with the same Alberta Health Services partnership model, multidisciplinary programs, and member-clinic governance structure. Direct peer competing for physician members and population coverage in the Calgary market.

Others

• Alberta Health Services: Provincial health authority that partners with and funds Mosaic PCN. Comparable as the wider provincial system in which Mosaic operates, including the hospitals, specialty, and public-health infrastructure that complement Mosaic's primary care delivery.
• Canadian Mental Health Association (Calgary Region): Community-based nonprofit delivering mental health and social support services across the Calgary region — adjacent to Mosaic's mental health counseling and social work offerings, often co-served patients, but as an externally funded community-services organization rather than a PCN.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mosaic-primary-care-network

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mosaic Primary Care Network