Brookville Home Care

What Brookville Home Care does

Brookville Home Care is a New York State Licensed Home Care Services Agency (LHCSA) founded in 2002 and headquartered in Oyster Bay, New York, with a secondary office in Rockville Centre. The company provides non-medical in-home care services across Nassau, Suffolk, and Queens Counties, employing certified Home Health Aides (HHAs) and Personal Care Aides (PCAs) under registered nurse supervision. Its service portfolio encompasses 24/7 live-in care, dementia care, home healthcare, elder care, companion care, and personal care, with dementia care positioned as a differentiated specialization supported by Nevvon training and a partnership with Lizzy Care for the Medicare GUIDE Program (announced 2026). The underlying delivery model is labor-intensive and human-driven: prospective clients receive a complimentary in-home needs assessment by an RN, followed by custom care-plan design and matched caregiver placement in the client's home or assisted living setting. Technology is limited to a content-marketing website, a Google Reviews funnel, social media presence, and Zoom-based caregiver education events — there is no proprietary software, mobile application, or AI tooling.

The business operates a sales-led, quote-based pricing model with recurring revenue characteristics: clients are billed on pay-as-you-go terms across hourly, part-time, and 24/7 live-in arrangements. Customer acquisition relies on the website, Google reviews, community reputation, word-of-mouth referrals, and co-sponsored senior community events such as the Glen Cove Senior Picnic. Brookville is privately held, family-owned, and founder-controlled (Rachel Dombrowsky founded the firm; Tani Sussman serves as President and co-owner; James Condra is Administrator since 2014). The firm reports no external funding, no parent company, and no plans for outside investment. In 2025, it received three Activated Insights Best of Home Care awards (Employer of Choice, Provider of Choice, Leader in Experience), placing it in the top 15% of U.S. home care agencies by satisfaction metrics.

Name

Brookville Home Care

Legal name

Brookville Home Care

Website

https://brookvillehomecare.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Brookville Home Care is a privately held, NYS-licensed home care agency providing RN-supervised in-home care (live-in, hourly, dementia, personal care, and companion services) to seniors and their families across Nassau, Suffolk, and Queens Counties in Long Island, New York.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082)

akta.pro industry

PRIMARYHSABAHAB

Live-In Care (Single Caregiver, 24-Hour Presence)

Home & Personal Services/Elder Care & In-Home Care Services/Live-In & 24/7 In-Home Care

SECONDARYHLADACAI

In-Home Dementia Care Services (Specialized Personal Care)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Memory Care (Dementia/Alzheimer’s) Communities

SECONDARYHSABAAAD

Light Housekeeping & Home Upkeep (Non-Medical)

Home & Personal Services/Elder Care & In-Home Care Services/Non-Medical Companion Care

SECONDARYHSAEAAAL

Recurring Housekeeping for Seniors/In-Home Support

Home & Personal Services/Home Cleaning & Housekeeping/Standard/Recurring House Cleaning

Keywords

• Home healthcare services
• In-home personal care
• Dementia care services
• Live-in caregiving
• Elder care assistance

Headquarters

HQ city

Oyster Bay

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. In-Home Care Services: Brookville Home Care generates revenue through providing in-home care services including 24/7 live-in care, hourly care, part-time care, dementia care, and home healthcare. Services are provided by certified HHAs and PCAs under registered nurse supervision. Pricing is quote-based based on individual care assessments.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Brookville Home Care is a New York State Licensed Home Care Services Agency that delivers non-medical in-home care through certified Home Health Aides (HHAs) and Personal Care Aides (PCAs) operating under registered nurse supervision. The agency provides 24/7 live-in care, hourly and part-time care, dementia and Alzheimer's care, personal care, companion care, and elder care to seniors and individuals needing assistance with daily living activities across Nassau, Suffolk, and Queens Counties.

Product overview

Brookville Home Care is a New York State licensed home care agency offering a unified portfolio of non-medical in-home care services. The core service lineup includes 24/7 Live-In Care for continuous around-the-clock support, Dementia Care with specialized training in cognitive decline management, Home Healthcare delivered by certified HHAs and PCAs under RN supervision, Elder Care for seniors needing help with daily activities, Companion Care for socialization and emotional support, and Personal Care for hygiene assistance. A notable partnership-enabled offering is the Medicare GUIDE Program, delivered in collaboration with Lizzy Care to provide dementia-focused coordinated care for Medicare beneficiaries.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Live-In Care Around-the-clock live-in aide services providing consistent monitoring and stability for clients who desire safety during evening hours when slips, trips, and wandering risks are higher. Services are delivered by vetted caregivers in the client's home for seniors needing continuous support.
• Dementia Care Specialized in-home care for individuals with Alzheimer's or other dementia, including recognition of sun-downing and cognitive changes, trip hazard identification, nighttime wandering supervision, and distraction activities delivered under registered nurse supervision.
• Home Healthcare Comprehensive in-home assistance through expertly-trained HHA or PCA caregivers providing daily activity support including dressing, bathing, eating, medical reminders, driving, light housekeeping, meal preparation, and laundry under skilled nursing supervision.
• Elder Care Assistance with activities of daily living for seniors with conditions such as arthritis, including running errands, prescription pickup, kitchen organization, dishwashing, laundry, and bill payment support.
• Companion Care Regular visits from companions providing conversation, shared meals, activities, and socialization to help seniors avoid loneliness and isolation while aging in place.
• Personal Care Assistance with personal hygiene tasks including bathing, grooming, and support with personal care activities to ensure senior safety and well-being.
• Medicare GUIDE Program Dementia care support program offered in partnership with Lizzy Care, providing personalized dementia care coordination, caregiver education and support, home safety assessments, respite care services, and 24/7 access to assistance for Medicare-eligible individuals living with dementia and their families.

Quantifiable outcome

• Top 15% of home care agencies nationwide (Leader in Experience 2025)
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core, supporting and minor.

• Lizzy CarecoreStrategic or Co-development Partner · 1 May 2025Brookville Home Care partnered with Lizzy Care as an approved provider for the Medicare GUIDE Program (Guiding an Improved Dementia Experience). This innovative Medicare initiative supports individuals living with dementia and their families by offering dementia care coordination, caregiver education and support, home safety assessments, respite care services, and 24/7 access to assistance.
• Alzheimer's Disease Resource CentersupportingStrategic or Co-development PartnerPartnership with the Alzheimer's Disease Resource Center to present caregiver education events. Jointly host Zoom education sessions on topics including music therapy and AI in therapeutic recreation for dementia caregivers.
• North Star Inclusive Recreation SolutionssupportingStrategic or Co-development PartnerCollaboration with North Star Inclusive Recreation Solutions for caregiver education programming. Theresa Morale, MHA, CTRS, a Certified Therapeutic Recreation Specialist, presents on how AI enhances music-based therapeutic activities in home care settings.
• Oyster Bay Senior CampusminorGTM or Marketing PartnerCo-sponsor of community events including the Glen Cove Senior Picnic, demonstrating community engagement and partnership with senior-focused organizations.
• Glen Cove Center for Nursing and RehabilitationminorGTM or Marketing PartnerCo-sponsor of community events including the Glen Cove Senior Picnic alongside Brookville Home Care and other healthcare providers.
• Emerge Nursing and Rehabilitation at Glen CoveminorGTM or Marketing PartnerCo-sponsor of community events including the Glen Cove Senior Picnic, representing partnership with local healthcare and rehabilitation providers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Bayada Home Health Care: Major national home health provider offering skilled nursing and personal care across many states; relevant as a broader incumbent that competes for both skilled and non-skilled referrals in NY.
• BrightStar Care: Larger national franchise providing both non-medical home care and skilled medical home health, overlapping Brookville's home healthcare and RN-supervised services at broader scope.

Direct peers

• Right at Home: National franchise providing companionship, personal care, and 24-hour in-home senior care, directly comparable in scope and go-to-market to Brookville's Long Island operations.
• Comfort Keepers: National franchise delivering in-home personal care, companionship, and Alzheimer's/dementia care under similar RN-supervised frameworks.
• Visiting Angels: National franchise network offering non-medical in-home personal care, companion care, and 24/7 live-in services for seniors, the same core model Brookville operates in Long Island.
• Homewatch CareGivers: Franchise brand offering personal care, companion care, and dementia care with strong East Coast presence; comparable family-and-client focus.
• Home Instead: Large franchise home care brand providing personal care, companionship, and dementia/memory care support through locally owned franchises, directly competing for the same private-pay families.
• Senior Helpers: Franchise network with a dedicated memory care / dementia program (Senior Gems) and personal care services; overlap with Brookville's specialized dementia and RN-supervised offerings.

Regional players

• CarePoint Home Care: NY-metro based home care agency serving similar Nassau/Suffolk territory with personal care and live-in services comparable to Brookville's model.

Emerging players

• Lizzy Care: Tech-enabled dementia care platform partnering with Brookville on the Medicare GUIDE Program; strategic partner and partial thematic overlap in dementia-focused in-home support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/brookville-home-care

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brookville Home Care