INBOOST
INBOOST is a Ukrainian SaaS communication platform combining chatbot builder, CRM, multi-messenger inbox and website chat for SMBs and vertical use cases including medical clinics, veterinary clinics and HR recruitment.
- Company typePrivate
- Founded2022
- HeadquartersKyiv, Ukraine
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What INBOOST does
INBOOST is a private Ukrainian communication and marketing platform for customer interactions in messengers and on websites. It serves businesses with high volumes of repeat customer requests and short sales cycles, with stated emphasis on SMBs and vertical use cases including medical clinics, veterinary clinics and HR recruitment. The company reports 30+ company customers, 636,000 chatbot subscribers, 32 million messages processed in chatbots and 700,000 end users receiving daily service.
The core product combines a chatbot builder for Viber, Telegram, Messenger and Instagram, a unified multi-messenger inbox, a website chat widget, CRM records for customers and interaction history, sales and service funnels, automated and scheduled mailings, segmentation and loyalty tooling. INBOOST also offers vertical products: MedBot for patient communication and consultations, VetBot for pet-owner communication and clinic reminders, HR Recruitment for candidate communication, and an Easy Start Widget for website chat. Its technical architecture is integration-oriented, with an Open/Public API and ready-made integrations with CRM, accounting, healthcare, e-commerce and workflow systems such as BIMP, Pipedrive, Uspacy, BAS, Health24, Doctor Eleks, Cliniccards, Horoshop, ClickUp and Jira.
The business model combines recurring software licenses and services. Core platform licenses are subscription-based and tiered by number of unique chatbot users, from 1,000 to 1,000,000+ users, with monthly, quarterly, semi-annual or annual billing; implementation services are charged separately and include business analysis, configuration, staff training and integration work. Go-to-market is sales-led through website and Telegram demo requests, supplemented by a partner program for referral partners, integrators and technology partners with commission or LTV-share mechanics.
INBOOST firmographics
Firmographics- Name
- INBOOST
- Legal name
- ТОВ ІКЕЙС4БІЗ
- Website
- https://inboost.ai
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- INBOOST is a Ukrainian SaaS communication platform combining chatbot builder, CRM, multi-messenger inbox and website chat for SMBs and vertical use cases including medical clinics, veterinary clinics and HR recruitment.
- Ownership category
- akta.pro rank
INBOOST industry classification
Industry- Product category
- Messaging CRM / Customer Communication Platform
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Team Messaging & Chat (BPAMAMAA)
- akta.pro secondary industry
- Veterinary Client Engagement & Marketing (CRM, Reminders, Portals) (HLAMAMAE)
Keywords
Where INBOOST is headquartered
LocationHeadquarters
- HQ city
- Kyiv
- HQ country
- Ukraine
- HQ region
- Europe
Offices3 records
Markets served
INBOOST business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licenses: Subscription-based licenses calculated by number of unique chatbot users. Tiers range from 1,000 to 1,000,000+ users. Payment can be monthly, quarterly, semi-annual, or annual.
- Implementation Services: Professional services for solution implementation including business analysis, process documentation, bot customization, staff training, and integration setup. Charged as one-time fees with partial prepayment.
- Partner Program Revenue Share: Revenue sharing with partners (referral, integrator, technology partners) based on license sales and implementation services. Integrators receive 100% of implementation revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard chatbot platform with 1,000 unique users |
| Subscription | Annual | Enterprise tier - 1,000,000+ unique users |
| One time/ perpetual license | Multi-year contract | MedBot Standard - Medical clinic chatbot |
| One time/ perpetual license | Multi-year contract | MedBot Ukrainian hryvnia pricing |
| One time/ perpetual license | Multi-year contract | VetBot Standard - Veterinary clinic chatbot |
| One time/ perpetual license | Multi-year contract | HR Recruitment - Personnel selection solution |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
INBOOST product offering
Product offeringCore offering
INBOOST is a Ukrainian SaaS communication and marketing platform that lets businesses build, deploy, and manage chatbots and unified inboxes across Viber, Telegram, Messenger, Instagram, and a website chat widget, with a built-in CRM, sales and service funnels, automated mailings, and customer segmentation. The company also sells verticalised solutions — MedBot for medical clinics, VetBot for veterinary clinics, HR Recruitment for hiring — plus an Easy-Start Widget for websites, distributed via subscription licences and one-time implementation services.
Product overview
INBOOST is a Ukrainian communication and marketing platform providing chatbot solutions for messengers and websites. The core platform includes chatbot builder for Viber, Telegram, Messenger, Instagram, website chat widget, CRM system, sales/service funnels, automated mailings, and customer segmentation. The product portfolio includes specialized solutions: MedBot for medical clinics (combining AI, messenger, chatbot and CRM), VetBot for veterinary practices, HR Recruitment for hiring automation, and the Widget for easy website chat deployment. All solutions share the common infrastructure including CRM, funnels, mailing capabilities, and the integration ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- INBOOST MedBot: A chatbot solution for medical clinics combining AI, messenger, chatbot, and CRM capabilities for customer acquisition and 24/7 online consultations.
- INBOOST VetBot
- INBOOST HR Recruitment
- INBOOST Widget (Easy Start)
Products and services
- INBOOST Platform Multi-messenger SaaS platform that provides a no-code chatbot builder for Viber, Telegram, Messenger and Instagram, a unified inbox, a built-in CRM, sales and service funnels, automated and scheduled mailings, customer segmentation, and loyalty programmes. Sold to Ukrainian B2C-facing businesses as a tiered subscription licence.
- INBOOST MedBot Chatbot solution for medical clinics that combines AI, messenger, chatbot and CRM capabilities to automate patient communication, online consultations, appointment booking, and service evaluation, with an optional AI Intelligent Assistant add-on. Sold as a packaged perpetual licence (Standard 500 USD / 45,000 UAH; full integration package 1,850 USD / 75,000 UAH).
- INBOOST VetBot Chatbot solution for veterinary clinics that automates pet owner communication, appointment booking, vaccination and revaccination reminders, visit history, and patient/client database management in messengers. Sold as a packaged perpetual licence (Standard 500 USD / 20,000 UAH; with CRM integration 850 USD / 40,000 UAH).
- INBOOST HR Recruitment Recruitment chatbot solution for personnel selection that automates candidate communication, manages recruitment funnels, and provides analytics on hiring results, with optional integration into existing HR systems. Sold as a packaged perpetual licence (Standard 400 USD / 15,000 UAH; with integration 600 USD / 25,000 UAH).
- INBOOST Widget (Easy Start) Embeddable website chat widget with built-in CRM that enables 24/7 customer service and chat via messengers, individual mailings, feedback collection, and advertising campaign tracking, with no restrictions on the number of operators or chats. Designed for quick self-serve deployment.
Quantifiable outcome
- 636,000 chatbot subscribers on platform
- +3 more outcomes
Companies that use INBOOST
Customer profileSegments4 records
Ideal customer profiles4 records
INBOOST technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability3 records
Feature9 records
INBOOST partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- BIMP (Bimpsoft)coreIntegration partner providing business management and accounting software. BIMP + Inboost integration gives businesses full control with automatic data recording, live analytics, and reduced manual work. Partner registration available at app.bimpsoft.com.
- PipedrivecoreCRM integration enabling synchronization of customer data and sales pipeline between Pipedrive CRM and INBOOST chatbot platform.
- Health24coreHealthcare management system integration designed for medical clinic automation with INBOOST chatbot capabilities.
- Doctor ElekscoreMedical documentation and clinic management system integration for healthcare automation.
- CliniccardscoreClinic patient management system integration for medical practice automation.
- DocDreamcoreMedical document management system integration for healthcare clients.
- Referral PartnersminorPartners who recommend INBOOST solution to their network. Commission: 1st year 20%, 2nd year 10% on licenses; 10% on implementation and support from first service contract.
- Integrator PartnerscorePartners who sell INBOOST product under their own brand and implement solutions. License LTV commission: Base 30%, Silver 40%, Gold 50%. Implementation and support: 100% to partner.
Scale indicators7 records
Recent moves5 records
Expansion highlights6 records
INBOOST competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
INBOOST social profiles
Digital presenceINBOOST financial estimates
Financial estimateRevenue estimate
Valuation estimate
INBOOST leadership team
Management profileNumber of profiles
INBOOST funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
INBOOST M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about INBOOST
What does INBOOST do?
INBOOST is a Ukrainian SaaS communication and marketing platform that lets businesses build, deploy, and manage chatbots and unified inboxes across Viber, Telegram, Messenger, Instagram, and a website chat widget, with a built-in CRM, sales and service funnels, automated mailings, and customer segmentation. The company also sells verticalised solutions — MedBot for medical clinics, VetBot for veterinary clinics, HR Recruitment for hiring — plus an Easy-Start Widget for websites, distributed via subscription licences and one-time implementation services.
Is INBOOST a public or private company?
INBOOST is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was INBOOST founded?
INBOOST was founded in 2022. It employs 11 to 50 people.
Where is INBOOST based?
INBOOST is headquartered in Kyiv, Ukraine, in the Europe region.
How does INBOOST make money?
Three revenue lines are on record. Software Licenses are the primary driver. The others are implementation Services and partner Program Revenue Share.
Does INBOOST have an API?
Yes. INBOOST provides a Public API that allows integration with any system that has open APIs or supports data exchange via webhooks. The company offers API access to the InBoost system for partners and clients. Documentation is available for the API integration capabilities. Developer documentation is at botreadme.inboost.ai/scalar-external-ua.
What industry is INBOOST in?
INBOOST's product category is Messaging CRM / Customer Communication Platform. Its primary akta.pro industry code is BPAMAMAA, Team Messaging & Chat, with a secondary code of HLAMAMAE, Veterinary Client Engagement & Marketing (CRM, Reminders, Portals). Its SIC code is 7372.