LabySalud

What LabySalud does

LabySalud is a Chilean direct-to-consumer home medical diagnostics company headquartered in Peñalolén, Chile, that specializes in delivering clinical and diagnostic services to patients in their homes — with a particular focus on elderly and mobility-impaired populations who face difficulty accessing facility-based care. The company operates with a staff of 11-50 employees and offers a multi-modality service menu: home sample collection (blood, urine, cultures), home cardiology exams (ECG, Holter, echocardiogram), home imaging (X-ray, ultrasound), and home doctor visits. Booking is facilitated through WhatsApp and the company website.

Underlying the platform is a partnership-based delivery model rather than vertically integrated lab ownership. LabySalud aggregates 7+ accredited Chilean laboratories (including REDLAB, UC CHRISTUS, IMALAB) and specialized providers such as Alto Salud Spa (cardiology) to fulfill exam orders on-site at patient residences. Pricing follows a per-exam structure denominated in Chilean pesos (CLP), with exams ranging roughly from CLP 6,000 to CLP 95,000 depending on modality and complexity. The company integrates payment across Chile's fragmented healthcare financing ecosystem — accepting FONASA (public insurance), ISAPRE (private insurers), Dipreca, Capredena, and direct private pay.

LabySalud operates a dual go-to-market strategy combining direct-to-consumer marketing (WhatsApp/website) with B2B institutional contracts. Institutional channels include municipal agreements via AMUCH (covering 40+ Chilean municipalities), corporate contracts, ELEAMs (elder care facilities), and insurance partnerships including Isapre Fundación Banco Estado and Metlife. Geographic coverage extends across 25+ communes in Chile's Metropolitan Region (Santiago) and 5 communes in the Valparaíso Region, making LabySalud among the more distributed home diagnostic operators in the country. The company's positioning is differentiated by its elder-care specialization, its breadth of accepted payment channels, and its multi-lab orchestration model.

Name

LabySalud

Legal name

labysalud spa

Website

https://labysalud.cl

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

LabySalud is a Chilean home medical diagnostics company serving primarily elderly and mobility-impaired patients. It delivers home blood collection, cardiology, imaging, and physician visits through an aggregated network of 7+ accredited partner laboratories across Santiago and Valparaíso regions.

Ownership category

akta.pro rank

Product category

Home Healthcare Diagnostic Services

NAICS

Medical and Diagnostic Laboratories (62151), Medical Laboratories (621511), Medical and Diagnostic Laboratories (6215)

SIC

Services-Medical Laboratories (8071), Services-Home Health Care Services (8082)

akta.pro primary industry

Lab Draws, Specimen Collection & Point-of-Care Testing (In-Home) (HSABACAN)

akta.pro secondary industries

Point-of-Care Testing (POCT) & Near-Patient Labs (HLAFAMAI), Clinical Chemistry & Immunoassay Laboratories (HLAFAMAB)

Keywords

• Home medical diagnostics
• At-home sample collection
• Portable diagnostic imaging
• Cardiac home monitoring
• Geriatric healthcare services

Headquarters

HQ city

Peñalolén

HQ country

Chile

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Home Laboratory Sample Collection: Nurses travel to patient homes to collect blood, urine, and culture samples, which are then processed by accredited partner laboratories. Patients pay per visit or per test, with pricing varying by insurance (FONASA, ISAPRE) and exam type.
2. Home Cardiology Diagnostics: Electrocardiogram (ECG), Holter rhythm, Holter blood pressure, and echocardiogram performed at home by nurses and analyzed by cardiologists at partner Alto Salud Spa. Billed per exam.
3. Home Imaging (Radiography and Ultrasound): Portable X-ray and ultrasound equipment deployed to homes, performed by medical technologists. Results delivered within 24 hours. Per-exam pricing.
4. Corporate and Municipal Preventive Health Services: Bulk exam services for companies, municipalities, and ELEAM (long-term elder care facilities), including food handler certifications. Billed per employee or as contracted packages.
5. Vesical Catheterization (Sondeo Vesical): Additional nursing procedure for patients unable to urinate independently, charged as an add-on to standard sample collection.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

LabySalud delivers at-home medical diagnostic services to elderly and mobility-impaired patients across the Santiago Metropolitan Region and the Valparaíso Region. Its core offerings include nurse-performed home sample collection for blood, urine, and culture tests; home cardiac examinations (ECG, Holter rhythm, Holter blood pressure, echocardiogram); portable X-ray and ultrasound imaging; and home physician visits. Samples are routed to a network of MINSAL-accredited partner laboratories for analysis, with results delivered digitally through the Labyapp portal, email, or pickup.

Product overview

LabySalud is a Chilean healthcare innovation company operating as a physical and technological intermediary between patients and accredited healthcare providers. The core offering is a suite of at-home medical examination services concentrated on elderly care, comprising four primary service lines: (1) Toma de Muestras a Domicilio for blood, urine, and culture collection performed by nurses; (2) Exámenes Cardiológicos including ECG, Holter monitoring, and echocardiograms reported by cardiologists; (3) Radiografías a Domicilio using portable digital X-ray equipment operated by medical technologists; and (4) Ecografías a Domicilio covering abdominal, renal, Doppler, and musculoskeletal ultrasound studies. Supporting services include physician home visits, a mobile application (Labyapp) for result delivery, corporate preventive health programs, nursing home (ELEAM) examination services, food handler examinations, and a pre-operative aesthetic testing pack. Results are processed through a network of over 5 Ministry of Health-accredited partner laboratories and delivered via the Labyapp platform, email, or in-person pickup. Services are available across 24+ communes in Santiago (Región Metropolitana) and 5 communes in the Valparaíso (V) Region, with WhatsApp-based scheduling and online quotation tools.

Differentiator

Problem solved

Functional benefit

Products and services

• Toma de Muestras a Domicilio (Home Sample Collection) At-home collection of blood, urine, and culture samples performed by qualified nurses; samples processed at accredited partner laboratories with same-day or 24–48 hour result delivery. Targets elderly and mobility-impaired patients across Santiago and V Region.
• Exámenes Cardiológicos (Cardiac Examinations) Home cardiac diagnostic services including electrocardiogram (ECG/EKG), Holter rhythm monitoring, Holter blood pressure monitoring, and echocardiogram; reports issued by cardiologists via partner Alto Salud Spa's cardiac monitoring central.
• Radiografías a Domicilio (Home X-Rays) Digital X-ray examinations performed at patient homes using portable certified equipment operated by medical technologists, covering chest, extremities, pelvis, knee, shoulder, and spine; results delivered within 24 hours.
• Ecografías a Domicilio (Home Ultrasounds) Portable ultrasound examinations at home covering abdominal, renal, muscular, thyroid, prostate, breast, and Doppler vascular studies; results delivered within 24–72 hours.
• Médicos a Domicilio (Home Doctor Visits) Physician home visits with specialists in elderly care, including medical history review, physical examination, diagnostic requests, and coordination of additional tests; available in Santiago and V Region with FONASA pricing variants for business and after-hours visits.
• Labyapp Mobile application platform for patients to access and view examination results digitally; available on Google Play Store for Android devices.
• Exámenes Preventivos Empresariales (Corporate Preventive Exams) Preventive health examination programs for companies and workplaces, including employee health screening and wellness assessments delivered on site or at home.
• Exámenes ELEAM (Nursing Home Exams) Specialized examination services for Establecimientos de Larga Estadía para Adultos Mayores (ELEAM), long-term care facilities for the elderly, providing at-home style diagnostics to facility residents without external transport.
• Exámenes Manipuladores de Alimentos (Food Handler Exams) Microbiological testing services for food handlers including nasal and pharyngeal cultures, stool cultures, and nail bed cultures required for food industry workers' certification.
• Pack Preoperatorio Estético (Pre-Operative Aesthetic Pack) Bundled pre-operative laboratory and cardiac testing package for cosmetic surgery patients, including 10 blood and urine tests plus electrocardiogram, with results delivered within 72 hours.
• Red de Laboratorios en Convenio (Partner Laboratory Network) Network of seven accredited partner laboratories (REDLAB, UC CHRISTUS, IMALAB, Laboratorio Holanda, TAAG Genetics, DIAGNOMED LAB, Diagnostika Alemana) that process LabySalud-collected samples; all MINSAL accredited.
• Cotizador de Exámenes (Exam Quotation Tool) Online pricing/quotation tool on the labysalud.cl website that allows patients to obtain instant quotations for various examination services before booking.

Quantifiable outcome

• Results delivered within 24–48 hours for most laboratory tests
• +4 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

18 partnerships are on record, tiered core, secondary and minor.

• AMUCH (Asociación de Municipalidades de Chile)coreStrategic or Co-development Partner · 1 November 2018LabySalud signed a strategic alliance with AMUCH in November 2018 at the III Encuentro de Calidad de Vida Laboral. The partnership covers employee health services for workers from 40+ municipalities across Chile, providing at-home diagnostic exams as a employee benefit.
• REDLABcoreTechnology or IntegrationREDLAB is LabySalud's primary laboratory for analyzing blood, urine, and culture samples in the Metropolitan Region. Accredited in February 2017 and re-accredited in February 2022. Located at Malaquias Concha 155, Ñuñoa.
• UC CHRISTUScoreTechnology or IntegrationUC CHRISTUS is an accredited high-complexity clinical laboratory serving as a reference lab for non-routine or high-complexity samples outside regular hours. Part of the Pontifical Catholic University of Chile medical network.
• IMALABsecondaryTechnology or IntegrationIMALAB is a high-complexity clinical laboratory currently in the accreditation process. Responsible for analyzing samples outside regular hours, on weekends, and holidays in the V Región.
• Laboratorio HolandasecondaryTechnology or IntegrationLaboratorio Holanda is a high-complexity accredited laboratory committed to continuous quality improvement processes across both clinical and administrative units.
• TAAG GeneticssecondaryTechnology or IntegrationTAAG Genetics is a Chilean biotechnology company founded in 2001. Responsible for PCR Covid testing and molecular biology sample analysis in the Metropolitan Region.
• DIAGNOMED LABcoreTechnology or IntegrationDIAGNOMED LAB is a high-complexity clinical laboratory accredited in August 2016 and re-accredited in April 2020. Located at Limache 1724, Piso 16, Viña del Mar. Responsible for sample analysis in the V Región.
• Diagnostika AlemanasecondaryTechnology or IntegrationDiagnostika Alemana is a clinical analysis laboratory operating in the V Región since 1991, providing diagnostic support for patients in the Valparaíso area.
• Alto Salud SpacoreTechnology or IntegrationAlto Salud Spa operates the cardiac monitoring central staffed by expert cardiology nurses who oversee cardiac exam collection, with reports issued by cardiologists. The cardiological data from ECG, Holter rhythm, and Holter pressure exams is processed through their central.
• Ñuñoa MunicipalitysecondaryGTM or Marketing PartnerExclusive agreement with Ñuñoa residents holding the Tarjeta Ñuñoa benefit card, offering up to 20% discount on home medical exams.
• La Reina Municipality (Tarjeta Ciudad La Reina)secondaryGTM or Marketing PartnerAgreement with La Reina municipality offering 10% discount on blood and urine exams for residents with the Tarjeta Ciudad La Reina.
• Las Condes Municipality (Tarjeta Vecino Las Condes)secondaryGTM or Marketing PartnerLas Condes residents with the Tarjeta Vecino Las Condes benefit card receive discounted home exam services.
• La Florida Municipality (Tarjeta Club Vive La Florida)secondaryGTM or Marketing PartnerResidents of La Florida holding the Club Vive La Florida benefit card access discounted home medical exams through LabySalud.
• Isapre Fundación Banco EstadosecondaryGTM or Marketing PartnerExclusive partnership offering preferential pricing on home diagnostic exams for Isapre Fundación health insurance beneficiaries.
• Club La TerceraminorGTM or Marketing PartnerClub La Tercera member benefit program offering discounts on home medical exams for members.
• MetlifeminorGTM or Marketing PartnerMetlife policyholders receive a 10% discount on home diagnostic exams through LabySalud.
• AbuelisminorGTM or Marketing PartnerPartnership with Abuelis elder care service providing discounted home exams for Abuelis clients.
• UCM (Unidad Coronaria Móvil)minorStrategic or Co-development PartnerCooperative arrangement between LabySalud and UCM for cardiac monitoring and emergency diagnostic services.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• GetLabs: US-based on-demand home phlebotomy and lab-draw service that dispatches phlebotomists to patients and delivers results digitally. Comparable business model, customer experience, and tech-enabled dispatch layer.
• Sprinter Health: US home diagnostics company providing on-demand blood draws, vitals collection, and preventive screenings in patient homes. Operates a similar nurse/technologist dispatch model with insurance and at-home service partnerships.
• MipSalud: Chilean home healthcare provider offering at-home medical services including lab draws, vaccines, and nursing visits. Direct competitor to LabySalud in the Santiago home-health market with overlapping elderly-focused offerings.

Regional players

• InMedica (Chile): Chilean clinical laboratory and home-diagnostic service provider. Direct regional competitor offering home sample collection and clinical analysis within Chile, sharing the same regulatory and reimbursement environment as LabySalud.
• Hospital em Casa / Home Doctor Brasil: Brazilian home hospitalization and home diagnostic service provider. Comparable in offering in-home clinical services (lab draws, imaging, physician visits) to elderly and chronic patients across LATAM, relevant as a regional scale benchmark.

Broad incumbents

• LabCorp At-Home Services: Labcorp's mobile phlebotomy and direct-to-consumer lab testing services. Large incumbent with a home-visit offering comparable in scope to LabySalud's partner-lab-driven home diagnostics.
• Clínica Alemana (Home Services): Major Chilean private healthcare system with home health and diagnostic extensions. A broad incumbent whose home services overlap with LabySalud's offering, particularly for elderly patients in Santiago.
• Quest Mobile (Quest Diagnostics at-home service): Quest Diagnostics' mobile phlebotomy and at-home sample collection service. A broad incumbent in clinical lab services with an at-home component that competes in the same category as LabySalud's home draw offering.

Emerging players

• Helppy (home health services): Spain-based home healthcare platform offering in-home medical and nursing services. Comparable model of dispatching healthcare professionals to patients' homes, relevant as a reference for tech-enabled home care in non-Chilean markets.
• doto: Brazilian D2C home lab testing platform that dispatches phlebotomists to patient homes and integrates with partner labs. Closest LATAM analog to LabySalud's home sample collection and digital-result model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/labysalud
• Facebookfacebook.com/labysalud.cl
• LinkedInlinkedin.com/company/labysalud
• Instagraminstagram.com/labysalud

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LabySalud