Active Datacomm

What Active Datacomm does

Active DataComm (legal entity Vitalcomm LLC) is a privately held Managed Service Provider founded in 2001 and headquartered at 600 W Main St, Suite C, Tupelo, Mississippi. The company functions as an outsourced IT department for small and medium businesses in the Southeast United States, with government clients listed as a secondary segment. Service delivery combines remote support, in-shop service, and on-site visits.

The core product portfolio comprises Managed Services (proactive monitoring of servers, workstations, software, and devices), IT Support & Service (backup and recovery), CloudBackup, Website Development, and Remote Rescue (a remote-access technical support capability delivered via a dedicated portal). Adjacent offerings include Hardware & Software Sales, Web & Email Hosting, Service & Repair (including virus removal), and VPN services. The technology backbone relies on industry-standard MSP tooling — proactive monitoring systems, remote access software, and cloud backup infrastructure — staffed by A+ certified, Network+ certified, and Microsoft certified technicians. There is no disclosed proprietary platform, no AI/ML components, and no API or SDK products.

Active DataComm operates a sales-led, direct-engagement go-to-market. Customers reach the company primarily through a listed phone number (662.620.7996), the company website (callactive.com), and the Remote Rescue portal (central.callactive.net). Pricing is quote-based and not publicly disclosed. Revenue derives from recurring managed service contracts (subscription model), backup subscriptions, professional services for website development, and hardware/software resale. Marketing is conducted through the company website, organic social media (Instagram, LinkedIn, Facebook, YouTube, X), and customer testimonials. The company maintains affiliated sister brands Vitality South (web design) and WireSafe Solutions under the parent Vitalcomm LLC.

Name

Active Datacomm

Legal name

Vitalcomm LLC

Website

https://adcmsp.com

Company type

Private

Founded year

2001

Operating status

Operating

Short description

Active DataComm (Vitalcomm LLC) is a Tupelo, Mississippi-based Managed Service Provider founded in 2001 that delivers outsourced IT department services — managed infrastructure, IT support, cloud backup, remote rescue, and website development — to small and medium businesses and government clients in the Southeast United States.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

Keywords

• Managed IT services
• Cloud backup solutions
• Remote IT support
• Website development services
• IT infrastructure monitoring

Headquarters

HQ city

Tupelo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed Services: Recurring managed service contracts providing ongoing IT infrastructure monitoring and support for business technology including servers, workstations, and devices. Positioned as an outsourced IT department solution.
2. IT Support & Service: Data protection, backup and recovery solutions, and comprehensive IT support services billed as part of managed contracts or standalone service engagements.
3. Cloud Backup: Reliable backup solutions offered with flexible support options - click, call, or connect delivery methods for businesses.
4. Website Development: Website design and implementation services from landing pages to dynamic, feature-rich websites.
5. Hardware & Software Sales: Sales of computers, servers, printers, and related technology products along with SaaS offerings.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Active DataComm operates as a Managed Service Provider (MSP), delivering proactive IT infrastructure monitoring, remote rescue support, cloud backup, and website development services to small and medium businesses and government clients. The company positions itself as a comprehensive outsourced IT department, supported by A+, Network+, and Microsoft certified technicians delivering on-site, in-shop, and remote support.

Product overview

Active DataComm is a Managed Service Provider (MSP) operating since 2001 that offers a comprehensive suite of technology solutions. The core portfolio centers on Managed Services, IT Support & Service, CloudBackup, Website Development, and Remote Rescue. Additional offerings include Hardware & Software Sales, Web & Email Hosting, Service & Repair, and VPN services. The company delivers these through a combination of on-site, in-shop, and remote support options, providing A+ certified, Network+ certified, and Microsoft Certified technicians.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Vitality SouthminorOthersSister company and website design partner. Vitality South designed and maintains the Active DataComm website (callactive.com). Affiliated company under common ownership.
• WireSafe SolutionsminorOthersSister company and part of the Vitalcomm LLC family of companies. Listed alongside Vitality South as affiliated partner sites.
• Leading Manufacturers and DistributorscoreTechnology or IntegrationStrategic partnerships with leading manufacturers and distributors to source and integrate the right technology solutions for customers. Enables the company to assess customer needs, create actionable plans, and source appropriate hardware and software.

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• GoDaddy: Major provider of website development, hosting, email, and related small-business services. Comparable to Active DataComm's website development, web/email hosting, and hardware/software SaaS offerings, though at vastly larger scale.
• Rackspace Technology: Managed cloud and IT services provider across hosting, infrastructure, and end-user support. Comparable in managed IT, cloud backup, and hosting offerings, though it focuses on mid-market and enterprise rather than small local businesses.
• Geek Squad (Best Buy): Consumer and SMB-facing IT support, repair, and installation service arm of Best Buy. Comparable in providing remote rescue, in-shop and on-site repair, and subscription-style support to small businesses and individuals.
• IBM Managed Services: Global enterprise IT services provider with a managed services portfolio spanning infrastructure, endpoints, and ITSM. Comparable in delivering run/operate/optimize IT services, though it targets large enterprises rather than SMBs.

Others

• ConnectWise: Provider of PSA, RMM, and cybersecurity platforms purpose-built for MSPs. Not a direct competitor, but a key enabling partner whose tools Active DataComm-style MSPs leverage to deliver managed services.
• Kaseya: Provider of IT management software (RMM, PSA, security) for MSPs and IT teams. Adjacent ecosystem participant whose platforms underpin the operational backbone of MSPs comparable to Active DataComm.

Direct peers

• CMIT Solutions: National franchise MSP providing outsourced IT support, managed services, and cybersecurity to SMBs. Highly comparable to Active DataComm in service mix, target customer, and outsourced-IT-department positioning, though it operates through a franchise model across many regions.
• Dataprise: Regional and national MSP providing managed IT services, cybersecurity, backup, and cloud hosting to SMB and mid-market clients. Directly comparable service portfolio and outsourced IT department model, with a larger geographic footprint.
• Ntiva: Mid-market MSP delivering managed IT, cloud, cybersecurity, and IT support with proactive monitoring. Comparable in core managed services offering and SMB/mid-market positioning, though Ntiva operates at a larger scale.
• Computer Troubleshooters: Franchise network of small-business IT service providers offering on-site and remote support, repairs, and managed services to SMBs and consumers. Comparable in scale, regional delivery model, and breadth of services (repair, networking, cloud backup).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ActiveDataComm
• YouTubeyoutube.com/user/ActiveDataComm
• Facebookfacebook.com/activedatacomm
• LinkedInlinkedin.com/company/active-datacomm
• Instagraminstagram.com/activedatacomm

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Active Datacomm