FHN

What FHN does

Family Health Network of Central New York, Inc. (FHN) is a private, not-for-profit Federally Qualified Health Center (FQHC) founded in 1972 and headquartered in Homer, New York. FHN delivers comprehensive primary care, women's health (OB/GYN and perinatal), pediatrics, behavioral health, substance use disorder treatment (MAT), family dentistry, occupational health, and school-based health services to residents of Cortland and contiguous Central New York counties (Cayuga, Tompkins, Madison, Chenango, Broome, and Tioga). The organization operates five medical health centers (Cincinnatus, Cortland Family Practice, Homer Family Practice opened June 2025, Marathon, Moravia), one dental center (Moravia), four school-based health centers, and a mobile medical unit — 11 facilities in total, staffed by 104 personnel serving 14,377 unique patients across 43,725 encounters in 2024.

FHN's underlying technology stack includes an Electronic Health Record (EHR) system implemented on August 29, 2023, with a companion Patient Portal, telehealth capabilities meeting HRSA Advancing HIT for Quality criteria, and the Freed AI ambient scribe system for clinician documentation. FHN participates in the federal 340B prescription drug program, holds FTCA deemed status, and is a Section 330 grantee under 42 U.S.C. 254b. Patient-Centered Medical Home (PCMH) recognition and team-based care operational transformation with Coleman Associates are central to the care delivery model. The organization has earned the 2024 HRSA Bronze Health Center Quality Leader badge (top 21-30% of all FQHCs), PCMH recognition, multiple American Heart Association Target BP / Type 2 Diabetes / Cholesterol awards, and the 2025 CHCANYS Dr. Jack Geiger Award for CMO Dr. Douglas Rahner.

FHN's revenue model is a hybrid of patient services billed to insurers (Excellus, Emblem/GHI, Fidelis, MVP, United Healthcare, Molina, WellCare), Medicare and Medicaid reimbursement, federal Section 330 grant funding, 340B pharmacy program savings, and sliding fee adjustments for the 2.5% uninsured and 71% below 200% of federal poverty level patient population. Payer mix is heavily public: 58% Medicaid/Medicare/Uninsured. Go-to-market is direct-to-consumer via physical facilities plus school and employer partnerships (113 local businesses using occupational health). FHN operates with a board where over 50% of members are patients, and leadership includes CEO Kim Osborne, COO Carl Calabrese, CSO Kate O'Brien, CQO Lauren Osborne, CFO Pamela Mahaffy, CHRO Julia Porter, CMO Dr. Douglas Rahner, and Director of IT Mark Pendell. No parent company, private equity, or venture capital ownership is indicated.

Name

FHN

Legal name

Family Health Network of Central New York, Inc.

Website

https://familyhealthnetwork.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

101–250 employees

Short description

Family Health Network (FHN) is a nonprofit Federally Qualified Health Center operating 11 facilities across Central New York, delivering primary care, dental, behavioral health, OB/GYN, and school-based services to 14,377 rural, predominantly Medicaid/Medicare/uninsured patients in 2024.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

Keywords

• Community health services
• Primary care clinics
• Rural healthcare network
• Behavioral health services
• Federally qualified health

Headquarters

HQ city

Homer

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others, Marketing or Sales

Revenue model

1. Patient Services Revenue: Revenue from patient services billed to insurance companies, Medicare, Medicaid, and direct patient payments. FHN participates with most major insurers including Excellus, Emblem/GHI, Fidelis, MVP, United Healthcare, Molina, WellCare, and others.
2. 340B Prescription Drug Program: Federal 340B program enables FHN to stretch scarce federal resources by utilizing savings on prescription drugs for eligible patients, supporting essential health services in the community.
3. Federal Grant Funding: Receives HHS funding as a Federally Qualified Health Center under Section 330. Has Federal Public Health Service deemed status. Grantee under 42 U.S.C. 254b.
4. Sliding Fee Program Revenue: Provides sliding fee adjustments to low-income individuals and families based on income and household size. Serves uninsured patients (2.5%) and those below federal poverty level.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Family Health Network (FHN) is a Federally Qualified Health Center (FQHC) that delivers comprehensive outpatient healthcare across Central New York. Core offerings include family practice/primary care, women's health and obstetrics, pediatrics, behavioral health, substance use disorder treatment (MAT), family dentistry, occupational health, and school-based health services, delivered through five medical health centers, one dental center, four school-based health centers, a mobile medical unit, and telehealth. Care is provided regardless of insurance status or ability to pay, with sliding-fee adjustments for qualifying low-income patients.

Product overview

Family Health Network (FHN) is a Federally Qualified Health Center (FQHC) providing a comprehensive portfolio of healthcare services across Central New York. The organization operates as a network of health centers offering primary care, women's health, pediatrics, behavioral health, dental care, occupational health, and substance use disorder services. FHN delivers care through multiple physical locations (Cincinnatus, Cortland, Homer, Marathon, and Moravia health centers) plus a Mobile Medical Unit and four School-Based Health Centers. Digital services include a Patient Portal for patient access to health records. The organization participates in the 340B pharmacy program and provides sliding fee adjustments for low-income patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Practice – Primary Care
• Women's Health Care
• Perinatal Program
• Pediatrics
• Occupational Health
• School Health Program
• Family Dentistry
• Behavioral Health Services
• Substance Use Disorder Services
• 340B Pharmacy Services
• Patient Portal

Named customers4 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Family Counseling ServicescoreStrategic or Co-development PartnerPartnership for Substance Use Disorder Services where FHN providers deliver Medically Assisted Treatment (MAT) in collaboration with Family Counseling Services' Substance Abuse Program. Available at Cortland Family Practice, Cincinnatus, Marathon, and Moravia Health Centers.
• Coleman AssociatesminorImplementation/ SI/ Consulting PartnerFHN partnered with Coleman Associates to implement an operational transformation focusing on team-based care and patient experience. Goals include reducing cycle time to 35 minutes or less and completing 75% of charts by end of clinic day.
• NY StateWide CNY Health Access InitiativeminorStrategic or Co-development PartnerPartnership as part of Cortland County Health Access Task Force to deliver important COVID-19 information to residents across New York State.
• Guthrie Cortland Medical CentercoreStrategic or Co-development PartnerFHN OB providers delivered 44% of babies born at Guthrie Cortland Medical Center in 2024. FHN providers perform hospital-based infant deliveries at this facility.
• Cortland County Health DepartmentminorStrategic or Co-development PartnerHistorical partnership: In 1972, FHN assumed responsibility for three rural health centers previously managed by the Cortland County Health Department.
• Care Compass NetworkminorStrategic or Co-development PartnerCommunity partner organization collaborating on healthcare initiatives in the Central New York region.
• Cayuga Medical CenterminorStrategic or Co-development PartnerRegional hospital partner serving patients in Cayuga County and surrounding areas.
• St. Joseph's HealthminorStrategic or Co-development PartnerDr. Gina Correll completed her residency program at St. Joseph's Health before joining FHN in October 2025.
• HRSA Bureau of Primary Health CarecoreOthersFederal oversight conducted by Bureau of Primary Health Care within Health Resources & Services Administration, part of U.S. Department of Health and Human Services. FHN is a Health Center Program grantee under 42 U.S.C. 254b.

Scale indicators10 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Hudson Headwaters Health Network: Multi-site FQHC serving rural Upstate New York (Adirondack region) with comprehensive primary and specialty services. Directly comparable FQHC operating model, rural market focus, and integrated delivery network.
• Open Door Family Medical Centers: FQHC serving Westchester and Putnam counties with primary care, dental, behavioral health, and school-based programs. Comparable regional FQHC footprint, sliding-fee operations, and HRSA-recognized quality model.
• Finger Lakes Community Health: FQHC operating across rural New York's Finger Lakes region with primary care, dental, behavioral health, and mobile services. Closest peer given rural Central New York geography and overlapping service-line mix.
• Mosaic Health: Formerly Regional Primary Care Network, a New York FQHC operating primary care, dental, and behavioral health services across Central and Western NY. Highly comparable geographic footprint and service mix, including mobile health and school-based programs.
• Oak Orchard Health: Western New York FQHC providing primary care, dental, behavioral health, OB, and school-based services. Comparable FQHC operating model serving rural agricultural communities with similar HPSA dynamics.
• Cornerstone Family Healthcare: Federally Qualified Health Center in New York's Hudson Valley offering family practice, pediatrics, OB/GYN, behavioral health, and dental across multiple sites. Closest direct peer given shared NY FQHC operating model, payer mix, and HRSA quality profile.
• Sun River Health: Large New York State FQHC operating multi-site primary care, dental, behavioral health, and school-based services across the Hudson Valley, Long Island, and NYC. Directly comparable as a Section 330 grantee serving rural/underserved populations with similar payer mix and 340B leverage.

Broad incumbents

• Guthrie Health: Multi-state integrated health system with Guthrie Cortland Medical Center as FHN's primary hospital partner (44% of births). Overlaps on primary care and OB but operates broader inpatient, specialty, and employed-physician services.
• Bassett Healthcare Network: Integrated rural health system in Central New York operating hospitals, FQHC-look-alike primary care, and school-based health across multiple counties. Comparable rural service area and overlap in OB/perinatal and primary care delivery.
• Champlain Valley Physicians Hospital / UVM Health Network: Large regional health system serving rural Northern New York. Comparable rural Central NY footprint and overlapping OB/inpatient services but operates a broader portfolio including hospital and specialty care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FHNofCNY

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FHN