Workways Australia
Workways Australia is a not-for-profit, government-funded employment services organisation founded in 1989 that delivers free employment, youth, disability, and environmental programs across eastern Australia from 17 offices in Victoria, NSW, and Queensland. It serves job seekers and employers through Workforce Australia, IEA, Transition to Work, and related programs.
- Company typePrivate
- Founded1989
- HeadquartersBairnsdale, Australia
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Workways Australia does
Workways Australia is a not-for-profit organisation founded in 1989 and headquartered in Bairnsdale, Victoria, that delivers government-funded employment, youth, community, and environmental services across eastern Australia. The organisation operates 17 office locations across Victoria, New South Wales, and Queensland, serving job seekers with disability, injury, or health conditions, young people aged 15-24, general job seekers, and employers. Its core program portfolio includes Workforce Australia (general employment services), Inclusive Employment Australia (specialist disability employment, transitioned from the prior DES model in November 2025), Transition to Work (youth employment), Gippsland Engaged Mentoring (at-risk youth), and Environmental Programs delivered in partnership with Envite Environment. From 1 November 2025, Workways extended into Far North Queensland via offices in Cairns and Innisfail with outreach to Port Douglas, Tully, and Edmonton to deliver the new IEA program.
Workways Australia firmographics
Firmographics- Name
- Workways Australia
- Legal name
- Workways Australia Limited
- Website
- https://workways.com.au
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Workways Australia is a not-for-profit, government-funded employment services organisation founded in 1989 that delivers free employment, youth, disability, and environmental programs across eastern Australia from 17 offices in Victoria, NSW, and Queensland. It serves job seekers and employers through Workforce Australia, IEA, Transition to Work, and related programs.
- Ownership category
- akta.pro rank
Workways Australia industry classification
Industry- Product category
- Employment services (disability, youth and general)
- NAICS
- Vocational Rehabilitation Services (624310), Employment Services (5613)
- SIC
- Services-Employment Agencies (7361), Services-Social Services (8300)
- akta.pro primary industry
- Job Placement, Matching & Career Navigation Services (EDAAAOAL)
- akta.pro secondary industries
- Employment & Job Readiness Support Services (BPAGAEAJ), Work-Based Learning Programs (Internships, Apprenticeships, Community-Based Instruction) (EDAKANAF)
Keywords
Where Workways Australia is headquartered
LocationHeadquarters
- HQ city
- Bairnsdale
- HQ country
- Australia
- HQ region
- Oceania
Offices17 records
Markets served
Workways Australia business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Government-Funded Employment Programs: Workways generates revenue through delivery of federal and state government-funded employment programs including Workforce Australia, Transition to Work, Inclusive Employment Australia, and the Gippsland Engaged Mentoring Program. As a not-for-profit organization, funding comes from government service contracts rather than direct customer payments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free employment services for job seekers with disability, injury, or health conditions |
| Freemium | Others | Free recruitment services for employers |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Workways Australia product offering
Product offeringCore offering
Workways Australia is a not-for-profit organisation delivering government-funded employment, youth, disability, and environmental services across eastern Australia. Its core product is a portfolio of federally and state-funded programs — Workforce Australia, Inclusive Employment Australia (IEA), Transition to Work, and Gippsland Engaged Mentoring (GEM) — combined with a suite of free employer-facing services including Recruitment Services, Wage Subsidies up to A$10,000, Post Placement Support, Work Assist, and Ways2 Employ training. All services are provided at no cost to eligible job seekers and employers and are funded through service contracts with the Australian Department of Employment and Workplace Relations and state agencies.
Product overview
Workways Australia is a not-for-profit organisation operating since 1989 that delivers a portfolio of government-funded employment, youth, and community services across eastern Australia (Victoria, NSW, and Queensland). The core offering is a multi-program platform: Workforce Australia provides general employment services; Inclusive Employment Australia (IEA) provides specialist disability employment support; Transition to Work and Gippsland Engaged Mentoring address youth unemployment; and Environmental Programs (Envite) deliver environmental services. Alongside these programs, Workways offers employer-facing services including free Recruitment Services, Wage Subsidies (up to $10,000), Post Placement Support, Work Assist, and Ways2 Employ training sessions. The company operates 17 offices across three states and serves both job seekers and employers.
Differentiator
Problem solved
Functional benefit
Products and services
- Inclusive Employment Australia (IEA) Government-funded specialist disability employment program supporting people aged 15+ with disability, injury or health conditions to prepare for, find and keep work. Delivered through person-centred coaching, skills development, workplace modifications and long-term mentoring.
- Workforce Australia Federal-government specialised employment service providing individualised employment support to job seekers wanting to find and keep a job, delivered from Workways offices across eastern Australia.
- Transition to Work Youth employment program helping young people aged 15-24 gain the confidence and skills needed to move into a job, delivered from offices including Moe.
- Gippsland Engaged Mentoring (GEM) Mentoring program engaging young people who may be 'at risk' of disengagement from school or community, delivered under the Workways Head Office program mix.
- Recruitment Services Free recruitment and employment-support service for businesses of any size, including pre-screening, job-matching, interview support and ongoing post-placement support.
- Post Placement Support Post-placement support provided to both employer and new employee to ensure employment security, including on-the-job mentoring, referral services and ongoing support for 6+ months after job commencement.
- Work Assist Free service helping employees who are already in work but struggling to maintain their job due to disability, injury or illness, including job redesign advice, access to modification funding and inclusivity training for managers.
- Wage Subsidies Australian Government wage subsidy scheme available to eligible employers of up to A$10,000 when recruiting staff through Workways Australia.
- Environmental Programs (Envite) Environmental programs delivered in partnership with Envite Environment across eastern Australia, co-located at offices including Coffs Harbour and Lismore.
- Youth Advisory Sessions Free advisory sessions providing young people aged 15-24 with knowledge and advice from the Transition to Work team to help them into work and training.
- Ways2 Employ Training Sessions Free 'Ways2 Employ' training sessions for employers, delivered online and in-person, covering how to attract people with disability, conduct inclusive interviews, deliver inclusive onboarding, provide ongoing support, and develop and advance employees.
Quantifiable outcome
- Six job seekers placed at Sale Gardens Care Community in initial partnership, with four hired as GSOs and two as PCAs
- +2 more outcomes
Companies that use Workways Australia
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
Workways Australia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Workways Australia partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Impact Care ServicescoreStrategic partnership for Work for the Dole initiatives including the Caddies Community Garden project at Jimboomba. Impact Care Services provides traineeship positions to Workways participants who complete the program. The partnership creates meaningful employment opportunities while delivering community assets.
- Envite EnvironmentcoreJoint Annual General Meeting 2025 and environmental programs partnership. Workways delivers Environmental Programs as part of the Envite group, with joint AGM events and shared services at some locations including Coffs Harbour and Lismore.
- Centre of Inclusive EmploymentcorePartnership for Inclusive Employment Australia program delivery in Cairns region. Ensures use of evidence-based practices that deliver sustainable employment pathways for people with disabilities and employers.
- Sale Gardens Care CommunitycorePartnership with aged care provider for job placement of Workways participants. Six job seekers were initially placed at Sale Gardens, with ongoing support for employees and mock interview training provided by Sale Gardens leadership.
- Caddies Community CentrecoreHost site for Work for the Dole community garden project in Jimboomba. The partnership delivered an accessible community garden built by participants, with Caddies providing ongoing services including food outlet, pre-loved clothing shop, and support services.
- Department of Employment and Workplace Relations (DEWR)coreFederal government department that funds Workways employment programs including Workforce Australia, Transition to Work, and Inclusive Employment Australia. Representatives attend partnership events and program launches.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
Workways Australia competitors and assessment
Company assessmentDirect peers
- APM Employment Services: APM is one of Australia's largest employment services providers, delivering Workforce Australia, DES/IEA, and youth programs nationally. It is a direct competitor for the same government contracts and employer relationships Workways targets, with overlapping service offerings in job placement, vocational rehabilitation, and post-placement support.
- Employment Plus: Employment Plus is the employment services arm of the Salvation Army, delivering DES/IEA, Workforce Australia, and youth employment programs nationally. As a mission-aligned not-for-profit with similar service offerings, it competes directly with Workways on government contracts and employer-side services.
- CoAct: CoAct is a national consortium of not-for-profit employment services organisations delivering DES/IEA and Workforce Australia. As a not-for-profit network with a similar community-led model, CoAct member organisations directly compete with Workways for regional tenders and employer partnerships.
- Jobfind: Jobfind delivers Australian government-funded employment services including Workforce Australia and DES/IEA. It is a direct competitor on the same contract frameworks, serving similar job-seeker cohorts and employer customers with recruitment and post-placement support.
- Campbell Page: Campbell Page is a not-for-profit employment services provider delivering Workforce Australia, DES/IEA, and youth programs nationally. Its service mix, target cohorts (job seekers facing barriers), and government-funded operating model closely mirror Workways' structure.
- Sarina Russo Group: Sarina Russo Group is a major Australian employment, education, and training provider delivering government-funded employment and skills programs. It competes with Workways on workforce programs and adds scale in training/education that Workways partially matches via Transition to Work and GEM.
- MAX Employment: MAX Employment delivers DES/IEA, Workforce Australia, and youth programs across Australia, with similar job-seeker coaching, employer engagement, and post-placement support models. It competes head-to-head with Workways for government contracts and employer-side recruitment mandates.
- atWork Australia: atWork Australia is a specialist disability employment services provider delivering DES and the new IEA program nationally. It is a direct competitor on the same federal disability employment contracts and shares Workways' focus on long-term post-placement support for people with disability, injury, or health conditions.
Others
- Disability Employment Australia: Disability Employment Australia is the national peak body for specialist disability employment services providers, of which Workways is effectively a member/peer cohort. While not a direct competitor, it influences IEA policy, contract design, and sector advocacy that directly shape Workways' operating environment.
Regional players
- WDEA Works: WDEA Works is a Victorian-based not-for-profit employment services provider delivering DES/IEA and related programs, sharing Workways' regional Victorian base. It is a close geographic and operational competitor in Gippsland-adjacent regions and for state/federal contracts in VIC.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Workways Australia social profiles
Digital presenceWorkways Australia compliance and trust
Trust signalCompliance2 records
Workways Australia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Workways Australia leadership team
Management profileNumber of profiles
Profiles8 records
Workways Australia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Workways Australia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Workways Australia
What does Workways Australia do?
Workways Australia is a not-for-profit organisation delivering government-funded employment, youth, disability, and environmental services across eastern Australia. Its core product is a portfolio of federally and state-funded programs — Workforce Australia, Inclusive Employment Australia (IEA), Transition to Work, and Gippsland Engaged Mentoring (GEM) — combined with a suite of free employer-facing services including Recruitment Services, Wage Subsidies up to A$10,000, Post Placement Support, Work Assist, and Ways2 Employ training. All services are provided at no cost to eligible job seekers and employers and are funded through service contracts with the Australian Department of Employment and Workplace Relations and state agencies.
Is Workways Australia a public or private company?
Workways Australia is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Workways Australia founded?
Workways Australia was founded in 1989. It employs 251 to 500 people.
Where is Workways Australia based?
Workways Australia is headquartered in Bairnsdale, Australia, in the Oceania region.
How does Workways Australia make money?
One revenue line is on record: government-Funded Employment Programs.
Who are Workways Australia's main competitors?
Direct peers on record are APM Employment Services, Employment Plus, CoAct, Jobfind, Campbell Page, Sarina Russo Group, MAX Employment and atWork Australia. Disability Employment Australia is listed as an others. WDEA Works is listed as a regional player.
Does Workways Australia have an API?
No public API is recorded for Workways Australia.
What industry is Workways Australia in?
Workways Australia's product category is Employment services (disability, youth and general). Its primary akta.pro industry code is EDAAAOAL, Job Placement, Matching & Career Navigation Services, with a secondary code of BPAGAEAJ, Employment & Job Readiness Support Services. Its NAICS code is 624310 and its SIC code is 7361.